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reviewer1230060 - PeerSpot reviewer
Manager - Network Solutions at a tech services company with 10,001+ employees
Real User
Feb 26, 2022
Scalable enterprise wireless LAN solution with good visibility; technical support is also good
Pros and Cons
  • "Enterprise wireless LAN solution with good visibility and amazing scalability. Aruba Wireless also offers good technical support."
  • "With Aruba Wireless, there are no doubts about its quality and uptime."
  • "Making the setup more simple is an area for improvement in Aruba Wireless. Security-wise, this solution also needs work."
  • "What I'd like improved in Aruba Wireless is for it to be a full cloud solution."

What is most valuable?

I found a lot of things, a lot of functions to be most valuable in Aruba Wireless. It depends on the category of the features you are looking for. From a security perspective, a performance perspective, a quality perspective, and a user experience perspective, there are a lot, so I can't mention a specific feature.

The best feature for me would be the visibility of this solution.

This solution can also cover thousands of access points, and that's another thing I like.

What needs improvement?

What I'd like improved in Aruba Wireless is for it to be a full cloud solution.

Making the setup more simple is another area for improvement for Aruba Wireless. There's a big solution for this, but it's not a huge enterprise solution, but Aruba Wireless has thousands of access points, so it's okay.

Security still needs some work with Aruba Wireless, because you don't know which users are accessing, what each user is trying to do, what the applications are and the intentions behind the applications, so there are a lot of complexities behind the scene.

The wireless access points from Aruba Wireless are not just access points, e.g. they form a platform that contains a lot of features such as cloud features, security features, even IoT, so I recommend to have these in all the product range, including small business solutions, so this is what I'd like to see in the next release.

For how long have I used the solution?

I've been working with Aruba Wireless for more than six years.

What do I think about the stability of the solution?

Aruba Wireless has great stability within uptime and service time, but from a security perspective, it's not stable, because it's exposed to the users. A lot of CDEs and security issues appear every day. From a security perspective, there are a lot of challenges for everyone, but within uptime, the stability of this solution is perfect.

Buyer's Guide
Aruba Wireless
June 2026
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I have no doubts about the scalability of Aruba Wireless. Its scalability is amazing.

How are customer service and support?

Technical support for this solution is good. If I were to rate technical support, with five being the highest, I'm giving it a four out of five.

How was the initial setup?

The initial setup for Aruba Wireless is not easy. It's not straightforward. The setup for the solution is quite complicated, but this is not unusual, because it is an enterprise solution, and it is no different from the competition, in terms of the complexity of the setup.

If I would rate the setup of Aruba Wireless between one to five, with five being the highest, I'm rating the setup a two.

Which other solutions did I evaluate?

I've worked with Cisco and Mojo solutions.

What other advice do I have?

I'm a technical engineer, and I'm leading the networking team in one of our system integrations today. I'm an integrator. One of the solutions that we are providing is wireless, e.g. Cisco, Aruba Wireless, and Mojo from Arista.

My advice to an organization looking to implement Aruba Wireless is to take it, because I've seen a lot of vendors and I've dealt with customers, so everyday I assume there would be different challenges with my customers. With Aruba Wireless, there are no doubts about its quality and uptime.

I'm rating Aruba Wireless an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1235277 - PeerSpot reviewer
Network Product Manager/ Senior Presales engineer at a computer software company with 501-1,000 employees
Real User
Top 10
Feb 25, 2022
Reliable with excellent signal strength and lots of great features
Pros and Cons
  • "The stability is the best. It's very reliable."
  • "New users will get a lot of benefits from Aruba."
  • "Sometimes the configuration is difficult."

What is our primary use case?

We using now working with a customer in Jedda. We sold more than 738 access points - 294 outdoor access points and around 500 indoor ones. We sold a controller for this number as well.

What is most valuable?

Aruba has a lot of features. 

The stability is the best. It's very reliable. 

The roaming signal is excellent. 

You can do firewalling over the WiFi which is unique.

The initial setup is easy.

What needs improvement?

Sometimes the configuration is difficult. 

Aruba needs to offer an IT telephone in order to can catch all of the market. Cisco already has an IT telephone security product. Aruba does not. If Aruba offered an IP conference option it would be great.

For how long have I used the solution?

I've worked with Aruba for seven years at this point. 

What do I think about the stability of the solution?

The stability is great, as is the reliability and the performance. there are no bugs or glitches. it doesn't crash or freeze. the signal is strong. 

What do I think about the scalability of the solution?

Aruba is scalable. Many products are. For example, if we have a controller, we can manage 2,000 access points and can add another thousand access points.

How are customer service and support?

Technical support is very good, very qualified. We are very happy with their level of knowledge and support.

Which solution did I use previously and why did I switch?

We are a partner for Aruba, Cisco, and Huawei.

How was the initial setup?

The implementation is easy. Anyone that has a platform from Aruba or knows about Aruba knows about configuring the product, which can be difficult. There are many deployment options for a natural configuration. You need to figure out what type of deployment you are doing (and there can be many) and do it according to your specific needs. If one has enough experience or is certified from Aruba, he can do it. If he doesn't it's complex and difficult. 

ClearPass from Aruba is complicated. However, it's a very good, powerful software.

What other advice do I have?

We are on a partner, gold partner at tier-one for HP. We are working directly with the vendor. There isn't any team, or any supplier, or anyone between us and Aruba. For Cisco, we are working with their team or, and the suppliers from Europe, from Dubai. We request some material from them, and that's all. Huawei has the same setup as Cisco.

I'm certified ACMP, ACSP, ACDB, and a certified ACAD, AC professional.

While the latest release was 10, we are working with 8.7.

New users will get a lot of benefits from Aruba. They have a lot of products - including ClearPass. Users will not find any net solution like ClearPass, from anyone. In Gartner, it is a leader in IoT for wired and wireless IoT such as cameras, access control, et cetera. They also have great switches. It's a very big vendor like HP. 

Aruba has a lifetime warranty. You don't need to get proactive care; the hardware already has a lifetime warranty. In the end, you will get a lot of benefits. 

I'd rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Aruba Wireless
June 2026
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
Network Engineer at Technical University of Crete
Real User
Top 10Leaderboard
Feb 17, 2022
Good documentation, great licensing, and is very easy to work with
Pros and Cons
  • "We like the centralized configuration and monitoring."
  • "The pricing and licensing structure are great, as the access point comes with a perpetual license, the licenses and the warranty of the access points are free and forever, and there is an unlimited lifetime guarantee."
  • "I would like to see a faster web interface in the controller and more troubleshooting tools, including real-time troubleshooting tools."

What is our primary use case?

We primarily use the solution for the wireless services for the entire campus.

What is most valuable?

The wireless service is pretty much standard. 

We like the centralized configuration and monitoring. 

We like the performance of the access points as they're not easily interfered with by other wireless devices. 

The initial setup was straightforward. It's really easy.

The documentation is great.

The pricing and licensing structure are great.

It's very easy to work with.

What needs improvement?

I would like to see a faster web interface in the controller and more troubleshooting tools, including real-time troubleshooting tools.

What do I think about the stability of the solution?

The stability is quite good. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

A lot of people use the solution. We have about 120 access points and more than 1,500 clients who use it daily.

In terms of scalability, it is very easy to expand the network. We build new schools and buildings all the time so the usage is always increasing.

How are customer service and support?

We haven't used technical support yet; I really am not qualified to answer to how helpful or responsive they are.

That said, the forums are quite helpful if you need assistance or to gain insights into usage.

Which solution did I use previously and why did I switch?

We previously used HP Access Point and LANCOM Access Points. The HP series was discontinued and the LANCOM is very outdated. Therefore, we switched over to Aruba.

How was the initial setup?

The initial setup is straightforward and not overly complex. A company shouldn't have any trouble handling the process. 

We had it up and running in a day or two. The deployment is fast.

What about the implementation team?

We have installed and configured it by ourselves. We did not need the assistance of consultants or integrators. That said, we had the access points, however, we needed some education, some training. The company who sold us the access point really spent two or three days training us and then we configured it ourselves.

We had a very good experience with them. We were satisfied with their level of expertise.

What's my experience with pricing, setup cost, and licensing?

The license is not that expensive. The access point comes with a perpetual license. That's a very big deal in this kind of market. For example, Cisco charges annual licenses in comparison. Aruba Access Points come with perpetual licenses. It could be one license and you have it forever. There is no need to renew or buy something extra.

The pricing is very attractive. I'd rate it at a five out of five. 

You buy the controller. You buy the access points and the licenses and that's it. If you want to have technical support on the controller, you have to buy subscriptions. However, the licenses and the warranty of the access points are free and forever. There's an unlimited lifetime guarantee.

What other advice do I have?

We are a university, so we have the whole community using this product.

We are using Access Point 305 with the Aruba controller 7210.

It's a very good solution. We have our problems, however, all wireless products have their problems. We haven't used state-of-the-art wireless solutions like Cisco or Huawei, so we're not able to compare everything together. That said, we are very happy with what we have.

I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SasikaRanasinghe - PeerSpot reviewer
Business Development Manager at Fentons Limited
Real User
Feb 5, 2022
User-friendly wireless solution with attractive pricing, good technical support, and a limited lifetime warranty
Pros and Cons
  • "Good wireless solution that's user-friendly, stable, and scalable, with very good product support, and a limited lifetime warranty."
  • "If customers can get a good quality product at a very competitive price, plus a limited lifetime warranty, then this gives very high value to the customer, which is what you can get from Aruba Wireless."
  • "Configuration for this solution could be made easier, so people could benefit from being able to configure it within a quicker amount of time."
  • "An area for improvement I found in this solution is the configuration."

What is our primary use case?

I was able to provide Aruba Wireless to financial, Telco, and hospitality industries.

What is most valuable?

If you're looking into a wireless solution, more and more people now are using Aruba Wireless. There are two key reasons why: in a developing country, many of the companies look at the cost and quality of a solution. Cost-wise, Aruba Wireless is very attractive here in the Sri Lankan market. The other key reason is Aruba Wireless provides their key product portal and a limited lifetime warranty. Other providers do not provide that level of warranty. These are the reasons why a customer would choose to purchase Aruba products than Cisco, or any other access point or wireless solution.

The key feature of this solution is the value for money. If customers can get a good quality product at a very competitive price, plus a limited lifetime warranty, then this gives very high value to the customer, which is what you can get from Aruba Wireless.

Aruba Wireless is able to provide value addition, apart from their product features.

This solution is user-friendly and their technical support team provides very good support.

What needs improvement?

An area for improvement I found in this solution is the configuration. Though it's currently an improved version, it could still be made easier, so technical people could benefit from being able to configure Aruba Wireless within a quicker amount of time.

For how long have I used the solution?

I'm a specialist and I've been in this industry for 22 years, and I've been dealing with Aruba Wireless for over 10 years. I've worked with it within the last 12 months.

What do I think about the stability of the solution?

Aruba Wireless is a stable product.

What do I think about the scalability of the solution?

Aruba Wireless is scalable. We have different product segments and we educate different customer requirements and industries. Because of COVID, all industries are facing a lot of challenges, but we find this product scalable.

How are customer service and support?

We have our pre-sales team with us in-house, but we do have two technical support people distributed here locally. We always communicate with them. They share their product knowledge, experiences, and user case studies, to help us improve. We also share our experiences with them to also help them improve. On a scale of one to five, I'm giving the technical support team a four. They provide very good product support.

How was the initial setup?

The initial setup of Aruba Wireless is not complicated. In the past, it was complicated, e.g. We needed experienced technical people to do the configuration and the initial setup. Nowadays, even basic technical people can do it.

It has improved, but what we are expecting is that when new technologies arise, along with the new technologies, the configuration should be simplified.

What's my experience with pricing, setup cost, and licensing?

The cost for Aruba Wireless is good. It's attractive.

Which other solutions did I evaluate?

I evaluated Cisco Wireless.

What other advice do I have?

Our company's role is system integrator. We are involved with products and solutions which we provide to the end customers. The products we provide vary, because it would depend on the requirement and customer requirement levels. It would also depend on the current pricing of the products, e.g. this is because we provide different vendor products, not just Aruba. We also provide Cisco, Maracas, and the entire product spectrum that we provide to the customers.

We provide the latest version of this product to our customers, because with the latest version, the benefit to the customers is that they can get the maximum usage of the product lifetime.

Other than the product features, our customers value our onsite support, onsite feedback, clarifications, and installations. We are able to quickly sort out the issues experienced by our customers.

For people who are not currently using Aruba Wireless, I would tell them to look into the Aruba product range and try it out for themselves. They'll find out that these are Amazing products with very good product support.

I'm rating Aruba Wireless an eight out ten, because no products could reach the perfect score of ten. Technology is fast-changing, so today's technology won't be tomorrow's technology. There's no technological vendor who could be ranked a ten, so my rating for this product is an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Network Infrastructure Engineer at KAIZNE
MSP
Oct 18, 2020
Easily manages of all your wireless devices
Pros and Cons
  • "I have not experienced any bugs, software, or hardware issues with Aruba."
  • "Aruba is the easiest to install."
  • "Most of the access points don't include the chargers."
  • "Our clients complained about the coverage. Their access points should be able to cover 50 meters, but Aruba was only covering 25 to 30 meters, max."

What is our primary use case?

I have worked with versions 2.207 and 3.303 and 305. Because I am the service provider for my customers, I've worked with Ruckus, Aruba, Cisco, and UniFi. Most of my customers ask for new wireless solutions. Last week I installed 37 access points. My customers are very satisfied.

What is most valuable?

Configuring the main controller is very easy; with Aruba, it's just plug-and-play. The roaming features are great too.

What needs improvement?

Most of the access points don't include the chargers. If you want to increase your coverage, then you need to have a charger. When our customers ask about access points, we always recommend Aruba; however, when we tell them that they need to buy the chargers separately, they become upset, saying: "We already bought Aruba access points, the chargers should come with it".

This is my main concern. In the last five years, I've installed nearly 300 Aruba access points and most of my customers have complained about the chargers. If this problem was addressed, I wouldn't have any other complaints.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

I have not experienced any bugs, software, or hardware issues with Aruba.

What do I think about the scalability of the solution?

This solution is both very stable and scalable. I want to mention something about Aruba's compatibility between various model types. If you already have version 207 installed and you want to switch to version 3.3, it's not compatible; you can't add it to your network. You need to create a standalone network for this access point only.

How are customer service and technical support?

I only spoke with Aruba's technical support one time. With Aruba, you don't need a lot of support. It is very easy to use. 

How was the initial setup?

The initial setup is very easy. You just need to configure the main device. If you have a standalone or virtual appliance, you can just configure it and install the rest without connecting to the main device.

Deployment time varies, but usually, it's very fast. Most of our customers need 10 access points on-site. For me, this only takes roughly 15 minutes to install.

I used to use Ruckus. Ruckus takes a long time to configure. Cisco takes longer too. Aruba is the easiest to install. Just configure the main device, and install the rest. Nothing else is required.

I'd like to mention something else. Last week, I installed roughly 37 access points — Aruba 303 I believe. Our clients complained about the coverage. Their access points should be able to cover 50 meters, but Aruba was only covering 25 to 30 meters, max. I know Aruba, and like anything, there are advantages and disadvantages. I like Aruba for its easy installation, management and because they provide the best and most optimized connection.

What other advice do I have?

The most important thing is the heat map; you need to have a good heat map and make sure it's configured correctly with Aruba. If you don't have a heat map, you may have issues.

Here in Jordan, some providers will go to a company that requires 10 access points and tell them they only need five. In reality, they just want the job and the client. Then, after everything is said and done, the client complains about the five access points not covering the whole area. 

Some preparation is required before you can get started with Aruba. The total amount of power needed for the access points needs to be calculated. I would recommend doing this yourself as some companies just want to sell their products.

Companies in Jordan were quite loyal to Cisco, but in the last five months, I have installed roughly 500 Aruba Switches. Version 1920 is very popular; it's very fast and great for network stability.

Cisco and Aruba offer the same features. My customers don't need advanced features. What's the point in spending an extra $300-400 dollars for features you won't even use?

On a scale from one to ten, I would give this solution a rating of eight. If they increased their coverage, I would give them a rating of 15, not simply ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1273800 - PeerSpot reviewer
Infrastructure Manager at a media company with 5,001-10,000 employees
Real User
Oct 7, 2020
It works as a solution but needs to be more competitive with emerging products
Pros and Cons
  • "There is no problem with downtime."
  • "We had both Aruba ClearPass and Aruba AirWaves, and all the management features available from Aruba worked well together as a class of products."
  • "Aruba needs to be more competitive with newer products. Their legacy makes that more difficult for them."
  • "When I compare Aruba with Juniper Mist, Juniper is the more an AI-driven management solution. It is more of a modern solution, I think. Aruba needs to be more competitive with Juniper."

What is our primary use case?

Aruba was our primary wireless solution until very recently.  

What is most valuable?

In the end, when you bring on a wireless solution, you only need a wireless solution. That is the intrinsic value. We had both Aruba ClearPass and Aruba AirWaves. We had all the management features also available from Aruba. These worked well together as a class of products.   

What needs improvement?

When I compare Aruba with Juniper Mist, Juniper is the more an AI-driven management solution. It is more of a modern solution, I think. Aruba needs to be more competitive with Juniper.  

For how long have I used the solution?

We have been using Aruba Wireless for four or five years now.  

What do I think about the stability of the solution?

I think Aruba is stable because it was working okay. There was no problem with downtime. The issue for us with functionality was because we have much more reflection in our building due to the height of our ceilings.  

How are customer service and technical support?

We bought the product through a reseller. For support, we needed to go through that reseller instead of Aruba self. It is hard to judge the capabilities of Aruba support directly.  

Which solution did I use previously and why did I switch?

We had Aruba and we just replaced it with Juniper Mist a few weeks ago (September 2020). The AI-driven management solutions from Juniper Mist suits our business more than the Aruba solution we used before. I think Aruba did the work we needed before, but better management is the reason why we moved over to Juniper Mist.  

Before Aruba, we worked with HP Colubris. We stopped using the HP Colubris solution because HP no longer provided it. That is what happened.  

What's my experience with pricing, setup cost, and licensing?

Aruba is comparable to competing solutions when it comes to price. I am going to say that the support pricing for Juniper Mist is higher than Aruba. I think that is because Juniper is more of a cloud model than Aruba.  

You do also have a cloud solution from Aruba called Aruba Central, but I have not compared prices for that.  

What other advice do I have?

The advice that I would give to someone considering Aruba as a wireless solution would be to look into the Aruba Central cloud solution that they are offering right now. I think we are at a time of brand control that needs to be managed and needs to be supported. I think that working with a cloud-based solution is a better option than on-premises solutions.  

I think what is more important than a particular tool is that you also have the depth of wireless knowledge to really be able to competently manage such environments.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate this product as a seven-out-of-ten. To improve on that score they would have to make Aruba more available to cloud management. They just recently started with Aruba Central and they are not as far along as Juniper Mist is with having a mature cloud solution.  

The problem for Aruba is that Juniper Mist is a new product without a longer legacy. They can start from ground zero. Aruba needs to support the older controller-based models and that may slow them down when it comes to development.  

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1383753 - PeerSpot reviewer
Sr IT Solutions Architect at a manufacturing company with 10,001+ employees
Real User
Aug 25, 2020
Versatile as a solution but lacks comprehensive testing for upgrades and issues can be expected
Pros and Cons
  • "Aruba Wireless is easily scaled between a lot of devices and a lot of endpoints. When we decided to use it as our solution, we had planned to use it exactly for its ability to scale."
  • "The most valuable feature is the fact that it can work with many devices, supporting everything that we need it to and meeting all enterprise-standard requirements, with the main advantage being broad device support."
  • "The upgrades tend to be buggy and better testing is needed before they are released."
  • "The area that has the most room for improvement is upgrades; new releases tend to have bugs and sometimes the bugs are a little bad and cause some undesirable issues."

What is our primary use case?

The primary use we have for the product is for users' corporate mobile access.  

What is most valuable?

The most valuable feature is the fact that it can work with many devices. It supports everything that we need it to. Whatever features are required from an enterprise standard, it supports all of them. The main advantage is broad device support.  

What needs improvement?

The area that has the most room for improvement is upgrades. What we have seen many times now is that new releases tend to have bugs. Sometimes the bugs are a little bad and cause some undesirable issues. The new code in the upgrades or something leads to conflicts. I would say testing releases before making them available is one of the areas which Aruba needs to improve most with the wireless product. More comprehensive testing is required for a better, more reliable end-user experience.  

It is not necessarily testing more often, it is just for new releases. The testing they need to do is to work more closely with different environments and take notice of where issues tend to occur. They should have some idea of what environments are experiencing issues more often by now because of which companies are reporting the issues. They can make compensations for testing in those environments.  

I do not have any new features that the product requires off the top of my head. I think that more than improving the product, there are management portfolios and other peripheral things that could be better integrated. But just doing better testing is the main improvement that they need to make.  

For how long have I used the solution?

We have been using Aruba Wireless for between seven and eight years now.  

What do I think about the stability of the solution?

Aruba Wireless has been a stable solution for us. Once it was set up correctly it was fine. We had some initial hiccups. We still have issues with upgrades sometimes. Except for mostly minor issues, it has been a good solution.  

What do I think about the scalability of the solution?

Aruba Wireless is easily scaled between a lot of devices and a lot of endpoints. When we decided to use it as our solution we had planned to use it exactly for its ability to scale. We went through a massive scaling and did not have issues with devices and endpoints.  

Right now we have 30,000 users and around 45,000 devices between those users. It does not seem that there are many limitations for scaling the product's use.  

How are customer service and technical support?

Technical support is good. The only issue we have had with them is that we often have to be referred to their engineering response team. That situation actually happens most of the time. On the other hand, we do not need to use support very often.  

So, yes, we get support for the product and we eventually get the solution we need, but most of the time it gets referred to their engineering team to get the complete solution. Overall, the support is pretty good.  

How was the initial setup?

The initial setup was a little bit complex because our environment is complex. Because of that, I would say the initial setup was complex. It may not be as complex for other companies.  

It took almost a year for deployment. But there are two sides to the setup. One is the product is good and it can be configured to do what we need. But our environment was complex because it involves some legacy devices and some really advanced new devices and technologies as well. It is good that the product is able to support both of those needs.  

What about the implementation team?

We have a couple of IT specialists, one architect, and a development operations engineer for deploying the updates and maintaining the solution. In total, it is around four or five people who maintain the product. Not everyone needs to be dedicated to it full-time.  

What other advice do I have?

The advice that I would give to others who are looking into implementing Aruba starts with that it is a good product. It has some really good features. But the other reality is that you might need to be prepared to face some hiccups with any upgrades and with the setup.  

On a scale from one to ten where one is the worst and ten is the best, I would rate the Aruba Wireless solution as a seven-point-five out of ten. Because of the upgrade issues and the persistence of those, I would rate it a seven.  

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1375509 - PeerSpot reviewer
Network Administrator Wireless at a university with 1,001-5,000 employees
Real User
Jul 3, 2020
A solid solution with good access point management features and good technical support
Pros and Cons
  • "I like the way it groups and manages access points."
  • "I hardly ever have problems with access points and the failover mechanism works well."
  • "A lot of the access point commands are in the command line interface, versus being in the GUI."

What is our primary use case?

The primary use case of this solution is to manage all of our wireless devices.

What is most valuable?

I like the way it groups and manages access points.

What needs improvement?

You have to use the command line for a lot of commands but then get back to the GUI for the main actions. A lot of the access point commands are in the command line interface, versus being in the GUI.

Some control systems have the ability to right-click to go to the common line. I would like to see that incorporated onto the interface.

For how long have I used the solution?

I have been working with Aruba Wireless for three years.

What do I think about the stability of the solution?

I have almost 1,300 access points and on an average day, I have less than 1% down. I am usually sitting at 100%. This solution is stable.

What do I think about the scalability of the solution?

This solution is very scalable.

How are customer service and technical support?

The technical support is very good and I haven't had any issues with them. They were pretty responsive.

Which solution did I use previously and why did I switch?

They had their wireless in place for eight years and I have been here for three. I wasn't a part of the initial decision-making process.

How was the initial setup?

The initial setup was straightforward.

It only takes a few minutes to deploy. I would say that it is about as long as it takes to reboot the access point.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. If you compare it to other solutions then it's reasonably priced.

What other advice do I have?

I think that Aruba Wireless is a great option. I hardly ever have problems with access points and the failover mechanism works well. 

Overall, It's a good solid system.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Aamir Hussain - PeerSpot reviewer
Aamir HussainSenior Network Specialist at a financial services firm with 1,001-5,000 employees
Top 20Real User

Wire Free offices...

Mai Said - PeerSpot reviewer
Presales Engineer at Modern establishment for supply and trading
Real User
Oct 26, 2023
Highly stable and scalable enterprise-level wireless networking solution
Pros and Cons
  • "It provides excellent performance and security through the use of available features and policies, reducing the reliance on external firewall configurations while ensuring a secure and reliable network environment."
  • "To enhance the system, more work on integration would be beneficial."

What is our primary use case?

We use it to manage a substantial number of access points for our clients, ensuring reliable and secure wireless connectivity across their properties, including indoor and outdoor spaces. It helps streamline operations, and we are actively engaged in consulting and expanding our services in this regard.

What is most valuable?

It is highly stable and user-friendly. It provides excellent performance and security through the use of available features and policies, reducing the reliance on external firewall configurations while ensuring a secure and reliable network environment.

What needs improvement?

It would be helpful if they would release training materials and updates to enhance their offerings. When it comes to switching, there can be occasional variations, such as with the cooler switches. Also, there might be technical issues with the code that could lead to variations in performance. To enhance the system, more work on integration would be beneficial.

For how long have I used the solution?

I have been working with it for four years now.

What do I think about the stability of the solution?

I am highly satisfied with its stability capabilities. I would rate it nine out of ten.

What do I think about the scalability of the solution?

It provides good scalability abilities.

How are customer service and support?

Its support services are satisfactory.

How was the initial setup?

The initial setup was easy.

What about the implementation team?

The deployment process can vary significantly based on the number of access points and the controller. When you're dealing with a large number of access points connected to a controller, it's important to monitor the synchronization process, which can take some time. Fortunately, there are features integrated into both the Access Point and the controller to help manage this process more effectively, help streamline the deployment process, and ensure it runs smoothly. It typically takes around two to three days for changes to become fully effective in the live customer environment.

What's my experience with pricing, setup cost, and licensing?

It comes with a relatively higher price tag, but it's essential to assess the value it brings to the market because it actively competes with other players in the industry and dedicates efforts to offer competitive devices.

What other advice do I have?

The product is known for its high quality and reliability, fulfilling its intended purpose effectively, which positions it as a practical and worthwhile option. Overall, I would rate it ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2132793 - PeerSpot reviewer
EDP Supervisor at a real estate/law firm with 51-200 employees
Real User
May 18, 2023
A stable and scalable product that is a bit complex to use and operate
Pros and Cons
  • "The product has been pretty stable...The product is scalable."
  • "Aruba Wireless is a little bit complex to use and operate."

What needs improvement?

Aruba Wireless is a little bit complex to use and operate. So, it can be an area for improvement.

For how long have I used the solution?

I have been using Aruba Wireless for three to four years. Also, I don't remember the version of the solution I am using. I am a customer of the solution.

What do I think about the stability of the solution?

The product has been pretty stable.

What do I think about the scalability of the solution?

The product is scalable. Around 150 people in my company are using the solution. We need only one administrator for the solution.

How are customer service and support?

I haven't faced any problems with customer support.

How was the initial setup?

Regarding the deployment process, it keeps showing updates.

What about the implementation team?

A third party did the implementation. I'm not familiar with the setting. So, I got help from a consultant.

What's my experience with pricing, setup cost, and licensing?

We have some licenses for the solution, and we need not renew licenses. But we need to pay a hundred thousand if you want to renew our subscription and renew the hardware. But if we switched to another solution like Ruckus, I think maybe it is just a similar amount even if we don't have the license. So we are considering this, but have not reached a decision yet. Also, we need to make additional payments for support.


Which other solutions did I evaluate?

Based on our evaluations, we are considering Ruckus and Ubiquiti over Aruba since Ruckus' and Ubiquiti's functions and settings are okay, making them easy to use.

What other advice do I have?

Aruba Wireless will phase out. We are actually phasing out and looking at other solutions. We are switching because it's a bit expensive, so we are looking for a cheaper solution.

Because of the price and ease of use, I rate the overall solution a seven out of ten.


Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Aruba Wireless Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
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Buyer's Guide
Download our free Aruba Wireless Report and get advice and tips from experienced pros sharing their opinions.