We use the solution for corporate users and guest users who come to the company. We use it for IoT devices, like factory devices and cameras.
Managing Partner & Technical Consultant at IT Expert
Provides all the needed security options, but the support should be faster
Pros and Cons
- "The solution is secure."
- "The support should be faster."
What is our primary use case?
How has it helped my organization?
We have a multi-site design with Aruba. For small locations, we use Aruba Remote Access Point. We can open a VPN tunnel to the controllers, and the users can connect their servers securely. For example, we used a captive portal solution from Aruba. The guest users could log in using web portals without any tools.
What is most valuable?
We manage all wireless devices from Aruba Central. Aruba AirWave is an on-premise solution. If we have our own servers, we can use AirWave and troubleshoot wireless networks. It's a good management system. It enables easy troubleshoots and management. The solution is secure. It has all the security options.
What needs improvement?
The support should be faster.
Buyer's Guide
Aruba Wireless
March 2026
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
For how long have I used the solution?
I have been using the solution for four or five years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The tool is scalable. We have about 3000 users.
How are customer service and support?
The support was better before. Now it is not good. It should be improved.
How was the initial setup?
The setup is complex for new users. Cloud deployment is easier than on-premise deployment. The deployment can be done in one to two days.
What about the implementation team?
The deployment can be done in-house. We can deploy devices from the cloud for remote locations. We need not go there. Aruba has a solution for zero-touch provisioning.
What's my experience with pricing, setup cost, and licensing?
The product is expensive. We need to renew the license to use the tool.
What other advice do I have?
I will recommend the solution to others. Overall, I rate the product a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
EDP Supervisor at a real estate/law firm with 51-200 employees
A stable and scalable product that is a bit complex to use and operate
Pros and Cons
- "The product has been pretty stable...The product is scalable."
- "Aruba Wireless is a little bit complex to use and operate."
What needs improvement?
Aruba Wireless is a little bit complex to use and operate. So, it can be an area for improvement.
For how long have I used the solution?
I have been using Aruba Wireless for three to four years. Also, I don't remember the version of the solution I am using. I am a customer of the solution.
What do I think about the stability of the solution?
The product has been pretty stable.
What do I think about the scalability of the solution?
The product is scalable. Around 150 people in my company are using the solution. We need only one administrator for the solution.
How are customer service and support?
I haven't faced any problems with customer support.
How was the initial setup?
Regarding the deployment process, it keeps showing updates.
What about the implementation team?
A third party did the implementation. I'm not familiar with the setting. So, I got help from a consultant.
What's my experience with pricing, setup cost, and licensing?
We have some licenses for the solution, and we need not renew licenses. But we need to pay a hundred thousand if you want to renew our subscription and renew the hardware. But if we switched to another solution like Ruckus, I think maybe it is just a similar amount even if we don't have the license. So we are considering this, but have not reached a decision yet. Also, we need to make additional payments for support.
Which other solutions did I evaluate?
Based on our evaluations, we are considering Ruckus and Ubiquiti over Aruba since Ruckus' and Ubiquiti's functions and settings are okay, making them easy to use.
What other advice do I have?
Aruba Wireless will phase out. We are actually phasing out and looking at other solutions. We are switching because it's a bit expensive, so we are looking for a cheaper solution.
Because of the price and ease of use, I rate the overall solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Aruba Wireless
March 2026
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
Highly scalable, excellent price point, with good control
Pros and Cons
- "I have found the most valuable features are the new Wi-Fi six technology and it also integrates with triple-A solutions. It has good bandwidth and virtual control."
- "I would like to see the management improve."
What is most valuable?
I have found the most valuable features are the new Wi-Fi six technology and it also integrates with triple-A solutions. It has good bandwidth and virtual control.
What needs improvement?
I would like to see the management improve.
For how long have I used the solution?
I have been using Aruba Wireless for the past two to three years.
What do I think about the stability of the solution?
The stability is excellent and ranks a nine on a scale of one to ten.
What do I think about the scalability of the solution?
The scalability is very high with Aruba Wireless.
How are customer service and support?
Technical support is very helpful and response time is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used all three solutions Aruba Wireless, Cisco, and Ruckus.
How was the initial setup?
The initial setup is straightforward and easy to set up. Simply plug and play and it will automatically block calls. You can change it every Friday or by favorites.
What about the implementation team?
The setup is generally in-house and we support it.
What's my experience with pricing, setup cost, and licensing?
When you look at the price it is a higher price than Cisco.
Which other solutions did I evaluate?
I have used all three and Cisco is more complicated than Aruba Wireless.
What other advice do I have?
I would rate Aruba Wireless an eight on a scale of one to ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Integrator
Sales Enigineer at Smart World Computer Network
Very complete with a good portable and easy expansion capabilities
Pros and Cons
- "The portal has been very helpful for us."
- "They need to increase the number of routers on the controller."
What is our primary use case?
We primarily use the solution for access points.
What is most valuable?
The solution is very complete.
The portal has been very helpful for us.
It's easy to set up the solution.
We have found the product to be stable.
It's scalable.
What needs improvement?
They need to increase the number of routers on the controller. The VSSIP needs to have at least 25 access points. I just need them to increase the access points without the controller.
Other than that, it has everything we need, and we do not need any new features.
The downside is right now there is a shortage of hardware. It's hard to acquire switches and access points.
For how long have I used the solution?
I started using the solution one year ago.
What do I think about the stability of the solution?
The stability has been good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable.
We have ten people using the solution right now.
How are customer service and support?
I've never called technical support. I haven't needed any assistance so far.
Which solution did I use previously and why did I switch?
I've also used Juniper.
How was the initial setup?
The product has been very easy to set up. It's straightforward to implement. It did not become overly complex. Under ten access points only takes about five minutes to set up.
We only need one person to manage the solution.
What's my experience with pricing, setup cost, and licensing?
It is free to use. It is open source. We do not have to pay for a license.
What other advice do I have?
We're an Aruba partner.
We are using version 11. In 2022, it might be now version 12.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Consultant at Bechtle
Priced well and stable
Pros and Cons
- "Aruba Wireless is stable."
- "Aruba Wireless could improve the interface, it does not have a smart web interface. Other solutions have smart web interfaces, such as Cisco Meraki."
What needs improvement?
Aruba Wireless could improve the interface, it does not have a smart web interface. Other solutions have smart web interfaces, such as Cisco Meraki.
For how long have I used the solution?
I have been using Aruba Wireless for approximately six years.
What do I think about the stability of the solution?
Aruba Wireless is stable.
What do I think about the scalability of the solution?
Aruba Wireless is scalable for the needs of my customers. Some of my customers have approximately 1,500 users using the solution and it works well.
What's my experience with pricing, setup cost, and licensing?
The price of Aruba Wireless is reasonable.
What other advice do I have?
I rate Aruba Wireless a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
IT Manager at MNHD
Simple to install, reasonably priced, and helpful technical support
Pros and Cons
- "Aruba is easier than Juniper."
- "The stability and management could be improved."
What is our primary use case?
I've been a consultant for six years.
What is most valuable?
Aruba is easier than Juniper.
What needs improvement?
The stability and management could be improved.
For how long have I used the solution?
I have been working with Aruba Wireless for five years.
We are currently working with Aruba Wireless but will be changing to Juniper later this year.
What do I think about the stability of the solution?
When it comes to stability, Cisco is number one. Aruba and Juniper are similar.
What do I think about the scalability of the solution?
Aruba Wireless is a scalable solution.
How are customer service and support?
Technical support is good.
Which solution did I use previously and why did I switch?
I have been working with Juniper WLC Series for one year. We plan to implement Juniper next month.
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
The pricing is fine.
Cisco is more expensive than Aruba or Juniper.
Aruba has pricing for a Virtual license with a VLAN package.
Which other solutions did I evaluate?
We decided to change to Juniper because it looked right, and because of the easy management.
What other advice do I have?
I would rate Aruba Wireless a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head - Managed Connectivity Services at Rogers Capital
A wireless networking solution with a useful analytics feature, but the price could be better
Pros and Cons
- "I like the analytics feature."
- "The price could be better. In the next release, I would like to have more analytics features."
What is our primary use case?
We are part of a conglomerate on the island. We provide this solution to all our different divisions, including the shopping malls. We are the technology division of the group. So, we've been assisting the group in their implementation across sectors.
What is most valuable?
I like the analytics feature.
What needs improvement?
The price could be better. In the next release, I would like to have more analytics features.
For how long have I used the solution?
We have been using Aruba Wireless for the past five years.
What do I think about the stability of the solution?
Aruba Wireless is a stable solution.
What do I think about the scalability of the solution?
Scalability depends on the model.
What about the implementation team?
Our in-house team did the implementation.
What's my experience with pricing, setup cost, and licensing?
The price could be better. Competitors offer more features for a similar cost.
What other advice do I have?
On a scale from one to ten, I would give Aruba Wireless a six.
I rated Aruba Wireless six because the analytics part seems to depend on third-party software applications and because of their pricing.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Telecommunication Engineer at a comms service provider with 51-200 employees
Well-known in its market, has no problems with stability, and has good pricing for large-scale businesses
Pros and Cons
- "The feature I found most valuable to customers in Aruba Wireless is not a technical feature. It's more of its image, trademark, or brand as the product is very well-known in the market, and that's a good point to offer to customers. My customers just ask about the basic features of the product, and usually, when asking about Aruba products, customers don't pay too much attention to any specific feature as long as the product is solid and sure, and that you can change or modify it, as what you can get from Aruba Wireless."
- "One area for improvement in Aruba Wireless is its dashboard or interface because in some cases, it's not as easy to use as it should be, but overall, it's okay. Pricing for the product is also on the higher side. Another area for improvement in Aruba Wireless is technical support because it's hard to reach when issues arise and the speed of answer could be faster. Other areas for improvement in the product include integration and configuration."
What is most valuable?
The feature I found most valuable to customers in Aruba Wireless is not a technical feature. It's more of its image, trademark, or brand as the product is very well-known in the market, and that's a good point to offer to customers.
My customers just ask about the basic features of the product, and usually, when asking about Aruba products, customers don't pay too much attention to any specific feature as long as the product is solid and sure, and that you can change or modify it, as what you can get from Aruba Wireless.
What needs improvement?
One area for improvement in Aruba Wireless is its dashboard or interface because in some cases, it's not as easy to use as it should be, but overall, it's okay.
Pricing for the product is also on the higher side.
Another area for improvement in Aruba Wireless is technical support because it's hard to reach when issues arise and the speed of answer could be faster.
Other areas for improvement in the product include integration and configuration.
For how long have I used the solution?
We've used Aruba Wireless within the last twelve months for some of our customers. We act as sellers and integrators of Aruba Wireless. We don't use the product, but our customers use it if needed and if it is a requisite for our customers. We've been dealing with Aruba Wireless for two years now.
What do I think about the stability of the solution?
Aruba Wireless is a stable product. I didn't notice any problems with its stability.
What do I think about the scalability of the solution?
Aruba Wireless, in terms of scalability, is okay.
How are customer service and support?
The technical support for Aruba Wireless needs improvement in terms of providing better support and being more reachable when problems appear. Support also needs to improve its speed in answering customer issues.
How was the initial setup?
In terms of setting up Aruba Wireless, if everything goes well, usually there's no problem, but sometimes if you need something specific, it becomes very tricky, particularly in terms of finding the right support for your setup issue. It's not easy. As for how long the deployment of Aruba Wireless takes, it didn't take too much time, though I can't give an exact timeframe.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, the pricing for Aruba Wireless is not bad for large-sized companies, but for medium-sized companies, it's on the higher end, but because Aruba has a good company image, medium-sized companies still go with Aruba Wireless.
What other advice do I have?
My advice to others looking into using Aruba Wireless for business is that Aruba is a well-known brand. When you buy the product, you should know what you're purchasing. As long as you have all the information you need before the purchase, you have complete knowledge of Aruba Wireless, and you know what to expect from the product and what to do with the product, then go for it.
I would rate Aruba Wireless eight out of ten, overall. I only give a rating of ten when everything goes okay, and that's almost impossible. There could be room for improvement in the pricing, and in any business relationship, there's always an issue that could arise, so it's very rare for me to give a ten out of ten to any product or company.
My company has a business relationship with Aruba Wireless as an integrator.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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Updated: March 2026
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