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Avalara Pros review quotes

MM
senior accountant at a manufacturing company with 501-1,000 employees
Aug 27, 2026
Avalara has impacted my organization positively because when I started, we were at 11 to 13% compliance and we are at 99% tax compliance as of today.
Bryan Weaver - PeerSpot reviewer
Tax/Tax technology consultant at a tech vendor with 10,001+ employees
Aug 28, 2026
Avalara has positively impacted my organization and my clients' organizations by helping them to get their hands around the indirect tax space and to have a tool that will do a lot of the calculation heavy lifting behind the scenes without a lot of interaction by them, and give them the reports and information that they need to file tax returns monthly with the various tax authorities.
it_user807312 - PeerSpot reviewer
Contract Accountant at a tech vendor with 1,001-5,000 employees
Jan 24, 2018
When we have filed VDAs, AvaTax allows us to calculate correct taxes even for periods before we began using it.
 

Avalara Cons review quotes

MM
senior accountant at a manufacturing company with 501-1,000 employees
Aug 27, 2026
I wish we would have phone support, but for the most part, there have been a few times where I have had to re-explain what the issue is or they were trying to close my cases before they were resolved.
Bryan Weaver - PeerSpot reviewer
Tax/Tax technology consultant at a tech vendor with 10,001+ employees
Aug 28, 2026
Customer support from Avalara could use some work.
it_user807312 - PeerSpot reviewer
Contract Accountant at a tech vendor with 1,001-5,000 employees
Jan 24, 2018
Avalara does not yet have an automated way of handling "multiple points of use", at least the way we have it installed.