Top 10 Avaya Aura [EOL] Alternatives

Name: Avaya Aura [EOL]
Brand: Avaya
Rating: 5.0 (2 reviews)

Vendor: Avaya

5.0 out of 5

2 reviews
100% willing to recommend

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Top Avaya Aura [EOL] Competitors

Discover the top alternatives and competitors to Avaya Aura [EOL] based on the interviews we conducted with its users. The top alternative solutions include Cisco Unified Contact Center Enterprise, AudioCodes Mediant Cloud SBC, and NEC UNIVERGE UC&C Contact Center. The alternatives are sorted based on how often peers compare the solutions.

Cisco Unified Contact Center Enterprise

4.5 out of 5

Cisco Unified Contact Center Enterprise

4.5 out of 5

Cisco Unified Contact Center Enterprise supports handling customer interactions effectively, enhancing communication efficiency with features like call routing and reporting. It simplifies managing high-volume calls. While valuable for large environments, some reviewers note a need for improved integration capabilities and more intuitive customization options.

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AudioCodes Mediant Cloud SBC

4.3 out of 5

AudioCodes Mediant Cloud SBC

4.3 out of 5

AudioCodes Mediant Cloud SBC facilitates seamless SIP trunking, VoIP security, and interoperability. Users appreciate its robust performance and scalability. Key features include advanced call routing and media handling. It could benefit from a more intuitive interface to enhance user experience and ease of deployment.

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NEC UNIVERGE UC&C Contact Center

1 out of 5

NEC UNIVERGE UC&C Contact Center

1 out of 5

NEC UNIVERGE UC&C Contact Center enhances communication with valuable features such as multi-channel support and seamless integration. It suits businesses needing efficient operations. There is room for improvement in customization and reporting features to better cater to diverse business requirements.

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Related categories

Contact Center Infrastructure

Session Border Controllers (SBC)

IVR Systems