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AudioCodes Mediant Cloud SBC vs Avaya Aura [EOL] comparison

Why PeerSpot?
AudioCodes and Avaya are both solutions in the Session Border Controllers (SBC) category. Additionally, 100% of AudioCodes users are willing to recommend the solution, compared to 100% of Avaya users who would recommend it.
AudioCodes Mediant Cloud SBC
Read 4 AudioCodes Mediant Cloud SBC reviews
  • 977 Views
  • 977 Comparison Views
100% willing to recommend
Avaya Aura [EOL]
Read 2 Avaya Aura [EOL] reviews
    100% willing to recommend

    Review summaries and opinions

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Categories and Ranking

    AudioCodes Mediant Cloud SBC
    Average Rating
    9.0
    Number of Reviews
    4
    Ranking in other categories
    Session Border Controllers (SBC) (1st)
    Avaya Aura [EOL]
    Average Rating
    10.0
    Number of Reviews
    2
    Ranking in other categories
    No ranking in other categories
     

    Featured Reviews

    Adriel Silva Camargos - PeerSpot reviewer
    Adriel Silva Camargos
    Analista de Telefonia at Nwi Telecom
    Remote telephony has transformed daily operations and secures complex voice networks for agencies
    In my opinion, AudioCodes Mediant Cloud SBC could be improved with more security features and VPN capabilities when you think of a SaaS machine, Software as a Service in the cloud. If AudioCodes Mediant Cloud SBC had the possibility of having that within the system, a more mature security module, it would minimize the need to keep creating that in Amazon Elastic, in DigitalOcean, in Contabo, whichever platform, in Azure, or wherever you place your machine. If it matures more, that would be very interesting.I would like to reinforce that this security is different from cloud infrastructure compared to on-premises, on site at the client. When we are using an on-site AudioCodes Mediant Cloud SBC, we are only exposing one IP on the internet, opening a port, from a machine that is in the cloud. It is completely exposed, with the firewall issue. My comments and advice about AudioCodes Mediant Cloud SBC include adding VPN and connected networks. The cloud infrastructure is a different paradigm, so it requires more care in cloud architecture. If AudioCodes Mediant Cloud SBC itself provides this security aspect with an increasingly robust firewall, it reduces this external work of managing the security infrastructure.
    Read full review
    DH
    David Hammel
    Owner at TSV
    Can enable any organization to become agile and dynamic in unified communications
    We are an Avaya Platinum Business Partner The Avaya Aura platform will enable ANY organization to become agile and dynamic in unified communications. The most valuable features of this solution are its flexibility, scalability and most of all the stability. This solution needs to be made more…
    Read full review

    Quotes from Members

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Pros

    "AudioCodes Mediant Cloud SBC had a positive impact on my organization in terms of flexibility, being able to place a VoIP proxy with an external IP to provide extension authentication via the internet in a secure, isolated way, directing that internally to the client's PBX, which generated flexibility for the company, security, and increased productivity, including during the COVID pandemic."
    "AudioCodes Mediant Cloud SBC has positively impacted our organization by centralizing the devices across a few locations and integrating them via the network."
    "The stability of AudioCodes Mediant Cloud SBC is outstanding, with uptime near one hundred percent, and updates only take about five minutes."
    "My advice to others considering AudioCodes Mediant Cloud SBC is that it is the best SBC available for voice environments, and I recommend AudioCodes Mediant Cloud SBC one hundred percent to other customers."
    "The most valuable features of this solution are its flexibility, scalability and most of all the stability."
     

    Cons

    "A single configuration page for all devices could be an improvement for AudioCodes Mediant Cloud SBC."
    "A point in the main use case that I believe could evolve and further facilitate my work is the replacement of modules."
    "Regarding AudioCodes Mediant Cloud SBC's AI capabilities, I feel that its reliability is not one hundred percent accurate, particularly in analyzing SIP issues and log-related problems."
    "This solution needs to be made more cloud-centric."
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    Top Industries

    By visitors reading reviews
    Comms Service Provider
    12%
    Financial Services Firm
    11%
    Healthcare Company
    10%
    Computer Software Company
    9%
    No data available
     

    Company Size

    By reviewers
    Large Enterprise
    Midsize Enterprise
    Small Business
    No data available
    No data available
     

    Questions from the Community

    What is your experience regarding pricing and costs for AudioCodes Mediant Cloud SBC?
    From my perspective, the pricing, setup costs, and licensing is reasonable considering the service support that AudioCodes delivers.
    See all answers
    What needs improvement with AudioCodes Mediant Cloud SBC?
    It would be nice if we could use AI on AudioCodes Mediant Cloud SBC to automatically configure it. The upcoming firmware version will support replacing the public certificates required for Teams, s...
    See all answers
    What is your primary use case for AudioCodes Mediant Cloud SBC?
    AudioCodes Mediant Cloud SBC serves as my primary solution to support SIP trunking for direct routing for Microsoft Teams. We have a SIP trunk from LoopUp, which is connected to AudioCodes Mediant ...
    See all answers
    Ask a question
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    Comparisons

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    Product Reports

    Buyer's Guide
    AudioCodes Mediant Cloud SBC vs. Oracle Enterprise Session Border Controller
    September 2026
    AudioCodes Mediant Cloud SBC reportDownload AudioCodes Mediant Cloud SBC product report
    Buyer's Guide
    Contact Center Infrastructure
    September 2026
    Avaya Aura [EOL] reportDownload Avaya Aura [EOL] product report
     

    Also Known As

    E-SBC
    No data available
     

    Overview

    AudioCodes Mediant Cloud SBC is a Session Border Controller designed to streamline communication in cloud environments. It provides robust security, easy integration with existing systems, and support for multiple communication protocols.

    With the rise of cloud-based communications, companies need a reliable tool like AudioCodes Mediant Cloud SBC to manage voice services seamlessly. It ensures high availability and scalability while protecting calls from external threats. This tool integrates effortlessly with major unified communications platforms, facilitating a quick deployment. Network administrators find it advantageous due to its flexible deployment options and interoperability with SIP trunking services. AudioCodes Mediant Cloud SBC is a key resource for enterprises transitioning to cloud communications.

    What are the most important features of AudioCodes Mediant Cloud SBC?
    • Interoperability: Connects seamlessly with major UC platforms.
    • Scalability: Adapts to growing or changing communication needs.
    • Security: Provides encryption and protection against attacks.
    • High Availability: Ensures reliable communication channels.
    • Ease of Deployment: Streamlines installation for quick setup.
    What benefits or ROI should users evaluate?
    • Cost Efficiency: Reduces expenses associated with communication infrastructure.
    • Enhanced Security: Protects sensitive data during transmissions.
    • Improved Integration: Simplifies linking with existing systems.
    • Reliability: Minimizes downtime for consistent communication.

    Due to its adaptability, AudioCodes Mediant Cloud SBC is ideal for industries such as finance, healthcare, and education that require secure, reliable, and efficient communication solutions. In finance, it ensures transaction security. In healthcare, it supports secure patient communication. In education, it aids in seamless virtual learning environments.

    AudioCodes
    Avaya Aura is our core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises.
    Avaya
     

    Sample Customers

    EPK, American Axle & Manufacturing, Georgia Military College, POLYPLASTIC Group, Telmex, Telmex, Freudenberg, Allen Independent School District, ViewQwest
    San Jose Earthquakes, Landmark Bank, InterContinental Davos, Tata Technologies, Sun Life Financial, SR Technics, Gepin Contact, Hampshire County Council, Niagara College, BC Hydro
    See our list of best Session Border Controllers (SBC) vendors.

    We monitor all Session Border Controllers (SBC) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.