Avaya Aura [EOL] Reviews

Name: Avaya Aura [EOL]
Brand: Avaya
Rating: 5.0 (2 reviews)

Vendor: Avaya

5.0 out of 5

2 reviews
100% willing to recommend

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What is Avaya Aura [EOL]?

Avaya Aura is our core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises.

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Contact Center Infrastructure

May 2026

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Helped 900,644 peers since 2012

Key learnings from peers

Valuable Features

"The most valuable features of this solution are its flexibility, scalability and most of all the stability."

Room for Improvement

"This solution needs to be made more cloud-centric."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Compare Avaya Aura [EOL] with alternative products

Avaya Aura [EOL] customers

San Jose Earthquakes, Landmark Bank, InterContinental Davos, Tata Technologies, Sun Life Financial, SR Technics, Gepin Contact, Hampshire County Council, Niagara College, BC Hydro

Product Categories

IVR Systems

Contact Center Infrastructure

Unified Communications

Session Border Controllers (SBC)

IP Telephony & Unified Communications

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Avaya Aura [EOL] Reviews Summary
Author info	Rating	Review Summary
Owner at TSV	5.0	I find the Avaya Aura platform's flexibility, scalability, and stability highly valuable. However, I believe it needs to become more cloud-centric.
Head of Data Center at a tech company with 51-200 employees	4.0	No summary available

David Hammel

Owner at TSV

May 5, 2019

Can enable any organization to become agile and dynamic in unified communications

What is our primary use case?

We are an Avaya Platinum Business Partner.

How has it helped my organization?

The Avaya Aura platform will enable ANY organization to become agile and dynamic in unified communications.

What is most valuable?

The most valuable features of this solution are its flexibility, scalability and most of all the stability.

What needs improvement?

This solution needs to be made more cloud-centric.

For how long have I used the solution?

More than five years.

it_user1020

Head of Data Center at a tech company with 51-200 employees

Dec 1, 2012

Question regarding Avaya's Aura system

Hi,

I have been tasked to prepare a plan to upgrade our analogue telephone system into a full-IP unified communications system. We have heard about Avaya's Aura system, and we are very interested to hear from real users of this product about your experiences with it. Any comments or suggestions would be highly appreciated.