Bitdefender GravityZone EDR Reviews

Bitdefender GravityZone EDR can detect initial behaviors and the attack, identifying how the attacker targets the victim or impacts the environment. This capability aids in understanding if assets are vulnerable to attack. Additionally, it can map out how the attacker. If malicious behavior is detected, it can block the attacker's IP address for a specified period.

You can automate responses using the AI module.

You can analyze any incident or malicious behavior. You can take action from within the EDR, and it can assist you in understanding how the attack was initiated or any malicious behavior in your environment.

It can help the incident response team to quickly identify and respond to the right positive without any delay.

It can be integrated with a Change Control Server or a Firewall. It incorporates Artificial Intelligence to detect suspicious behavior. It can detect and respond automatically to managed behaviors. It offers numerous features, such as integration with Exchange Server, among others.

It offers numerous features that are invaluable. For instance, it seamlessly integrates with Exchange Server, providing robust security solutions. Additionally, it includes features that enhance overall system protection.

If we can improve the distinctiveness, through enhancements or additional features like responsive scripting., Bitdefender GravityZone EDR proves to be a robust defender. We can effectively respond by utilizing scripts or directly accessing the live console on the machines. This feature adds value to our VPN.

I have been using Bitdefender GravityZone EDR for six months.

I rate the solution’s stability a nine to ten out of ten.

I rate the solution’s scalability an eight out of ten.

Support is helpful.

Positive

The initial setup takes few hours.

Bitdefender GravityZone EDR is an efficient product that is helpful to incident response team. It has greatly assisted both the SOC team and our own team.

Overall, I rate the solution a nine out of ten.

We use the solution as an EDR. We use it to encrypt hard disks. We also use its DLP capabilities.

Bitdefender is a well-supported platform.

The stability must be improved.

I have been using the solution for more than four years.

The product is stable. I rate the stability a seven out of ten.

The product scales well. We have more than 17,000 users.

We do not have any issues with the support. We are an enterprise customer. We get support in every country. We get support in Africa, Europe, and the Middle East.

The setup is straightforward.

The cost is relative.

Our company has a department that looks after the security requirements. Organizations must look at their requirements and select a product that meets their needs. The investment and support is big. Overall, I rate the solution an eight out of ten.

I use Bitdefender GravityZone EDR for security purposes. 

What we appreciate is that Microsoft Defender is positioned as an intermediary. However, one area where we're considering a different approach is in terms of the insurance it provides. We have mobile device management in place, but we encounter challenges when adding licenses to desktops without active users. Some of our machines remain idle, running certain jobs with Bitdefender protection. However, I face a dilemma when it comes to applying Microsoft Defender to these machines because there's no user logging in with a 365 license to enable Defender.    

I believe it would be better if Microsoft Defender offered features similar to what it does. I appreciate how Defender integrates with Exchange, providing advanced threat protection. In comparison, Bitdefender primarily focuses on endpoint security, serving as a basic line of defense. There's room for improvement in terms of protection. That's my primary concern.

I have been using Bitdefender GravityZone EDR for the past six years.

It is stable. 

I believe it's adequate. However, I haven't had the chance to use it in larger deployments, so I can't provide a comprehensive comparison.

I used multiple solutions before moving on to Bitdefender. When I was with MSPs, we used to conduct an annual review to determine the most effective antivirus solution. We would then promote and deploy the chosen antivirus. Upon joining S2S, we worked with Bitdefender, as it was highly ranked at that time.

It is very simple to install and takes only five days. Managing it is quite straightforward. The portal makes it easy to apply policies immediately. In terms of maintenance, a single person is sufficient.

There are some differences. It's more cost-effective, yet it provides the same functionalities as Defender. That's why I've been exploring the comparisons. We pay for it annually, and it's a per-seat payment.

The solution is sufficient if you only need to safeguard your endpoints. It's suitable for that. I would certainly suggest this product to others.

Overall, I would rate this solution a 10 out of 10.

We use the solution to protect our servers, users, clients, desktops, mobiles, laptops, etc.

I just love the whole product altogether. Firstly, we know Bitdefender GravityZone EDR is a market leader in security, and that gives us confidence. The second thing is that it's very, very easy to manage. The solution's deployment is very easy and flexible. You can do on-prem systems and on-prem relays. You can also have systems in the cloud.

The solution gives us a very, very quick modification. If I want to change how a whole bunch of client machines are set up, I can do that, and I know it's reliably going to get to it.

We would like to see password management integrated into the solution because I don't like having a third-party password management system. I don't like users using password management systems in their browsers. I would like to see a separate password management system. I would also possibly like to see a VPN system in the solution.

I have been using Bitdefender GravityZone EDR for ten years.

We are very, very, very impressed with the solution's stability. Bitdefender GravityZone EDR is a stable product. So far, we haven't experienced any kind of memory leak or anything that takes up too much processing power. The product is very efficient.

Bitdefender GravityZone EDR is a scalable solution. We have around 250 users using the solution in our organization. We may roll Bitdefender GravityZone EDR out as a solution to our global setups.

The solution's technical support team has been very, very helpful.

The solution’s initial setup is very easy.

We used an in-house staff person to implement the solution. The person who did that setup for us took about a week to get it all working up in the right way.

Once the design is put into place, you need one person to set up the solution. Once it's set up, it's really straightforward to manage.

For an antivirus product, the return on investment is the protection. I would say we're getting a 100% return on investment with Bitdefender GravityZone EDR.

We need to pay for a yearly license for the solution.

I am using the latest version of Bitdefender GravityZone EDR.

We compared Bitdefender GravityZone EDR against more expensive systems, and it proved to be better. We did not base our decision just on price. We based it on a number of criteria like performance, manageability, and flexibility in the way it can be deployed.

Users can take full advantage of the test setup in a small environment. They should get to know the product before dismissing it, and they should compare it to other systems. Everything you get from the solution is superb.

Overall, I rate Bitdefender GravityZone EDR a nine out of ten.

We use this solution for the protection of the endpoint inside the university. We use it on the general computer or VDI.

The solution can analyze the endpoint's security problems if a cluster of compromised machines exists. Also, the Sandbox was very useful for trying to verify if some of the files received by our colleagues had viruses or malware. The different features are useful for the day-to-day analysis of the security infrastructure.

The interface could be improved since we have some tasks that are not easily understandable, and it took us time to understand why it didn't work. However, the instrument itself has no particular problem.

We have been using this solution for less than one year. The console is on cloud, and the cloud space is BitDefender. It is automatically updated, and we are using the latest version.

It is a stable solution. 

The console is in cloud, so scalability is not an issue. We have about 700 employees using this solution.

The technical support has been helpful both for professional services and support provided by the sales account we have in Italy. We have not opened a ticket before, so I cannot evaluate that process. Our issue was solved before a ticket was opened.

The initial setup was easy. We had some support services directly from BitDefender for starting up and roadmap activation. Aside from that, we completed deployment ourselves.

The start-up of the services was very fast, and we did it in a couple of days with a couple of engineers. However, the deployment was an issue since we could not deploy by network or use the instrument provided by BitDefender as we didn't have all the machines integrated into the active directory. Therefore we were compelled to go PC by PC to install. It was not the fault of BitDefender but ours. We have no infrastructure for managing the automatic deployment, which is time-consuming.

Evaluating the ROI for an antivirus that protects you from an incident is challenging. It may seem like there is no ROI, but the solution protects everyday activities. Therefore, it is strange to evaluate the ROI for an antivirus solution.

We bought 4,000 licenses for three years and received a 21% discount compared to our basic offering, which is about 100,000 Euro.

We compared this solution with Microsoft Sophos, Kaspersky, and Check Point.

I rate this solution a nine out of ten. I would recommend it to others, who will find it useful depending on their environment or needs. We selected Bitdefender GravityZone Ultra from other antivirus solutions since we have a complex environment and requirements. It is a good product.

Maintenance is on cloud, but we have to perform maintenance operations related to the profile that we deploy on different computers and environments in the university. For example, if we have a legacy machine or other servers, we have to create a specific profile for them. We have one employee that works on the maintenance.

I use it on a daily basis. I use it primarily not only for the antivirus portion of it, but I also use the full EDR suite of it, which is the firewall maintenance and content control. Basically, I use it for a lot of content control in the firewall.

We were previously using another solution instead of Bitdefender GravityZone Ultra. Back then, we had some servers that we were using as worldwide servers for what we do, and we were unable to go in there and block those worldwide servers, regardless of whether they were on our network or at home or wherever they were by using the EDR feature to prevent them from accessing old software because if you allow the user access to the whole software, then they're going to go back to what they know instead of picking up the new stuff. That was one of the main feature sets that we took away from the EDR software, which was content control and filtering.

The reporting function allows you to put block sites on blocked content sites, after which you can go and see what was blocked. It tells you what was blocked, why it was blocked, and how you can fix it. So, like, what we do is we actually block all the streaming services, such as certain YouTube labels and certain videos like Disney Plus, which involves a lot of content control. So we can see what stuff is embedded, open it up, see what got blocked because of an embedded video, and then open that video backup to allow them to see it. It also gets you right to where you need to go and how to fix it to allow users to work.

Bitdefender GravityZone Ultra does have a ransomware remediation, and that's probably one of the areas where they don't highlight using it, especially in comparison to BullWall. Their ransomware remediation doesn't respond as fast as BullWall does. It's a little more delayed.

Ransomware control needs to be improved. It's just a feature that needs to be updated and expanded upon. A functionality that I would like to see in the solution is user tracking since you already got all the reporting in there, tell me what sites were blocked, and they should tell me what sites were visited and how often they visit those sites. That would make it a great reporting tool. So, instead of going out and having everything go through a proxy server to track it, it's better just to do it for the EDR software since you're already tracking for blocking sites. It should be able to just give me everything.

I have been using Bitdefender since about 2011, and I have been using Bitdefender GravityZone Ultra for four years. Also, I am using the solution's cloud-based version, so it is always up-to-date.

I haven't had a problem with its stability yet. Since we deployed it, we haven't had one computer instance where we had to reimage the computer due to the virus.

The scalability is high because not only do you have scalability within there, you can actually set it based on your domain. You can go to your domain controller and set different policies based on where they're within your organizational unit, so highly scalable.

We have plans to increase the usage of the solution. We're actually reviewing that currently.

If you speak about customer support, they are superb. You pick up a phone, you call, you get a live person. With GravityZone, it is a little bit different. You have to submit a ticket, and they usually get back to you within a couple of hours. You don't actually physically get to talk to a live person. If you're using the, you know, consumer version or internet security, you get a live person. You got to send an email. Suppose you start using the business level. You get the premium version, then you get tech support, but it usually takes about half a day for somebody to call you back.

There were three different ways that we actually accomplished Bitdefender GravityZone Ultra's deployment process. There were different deployment stages carried out throughout my organization. When we deployed it the first time, it was a manual process that we had to go through the computer. As everything is in the network, we would use PDQ for deployment, and it would press it very quickly. Then we used another resource called NinjaOne or NinjaRMM. So, once we get NinjaRMM in there, then it sees the computer, and it automatically installs for you. So the simplicity depends on where you're at in your industry or within your technical field. Also, it depends on what resources you have available with you. In the post-COVID environment, post-COVID, you need NinjaOne. So no matter where the computer is or plugged in, as long as it's connected to the internet, it sees that computer as a part of your network. So, it grabs it and installs it immediately.

If you have everything within a domain, PDQ works great. If you just have computers and you just got a small little resource environment. Manual installation may impact the cost point making it labor-intensive, but it's probably worth it. So it's easy to install.

We haven't had to reimage the computer owing to virus-related reasons. So, we have seen an ROI using the solution.

Price-wise, Bitdefender GravityZone Ultra is actually below market value in comparison to some of its other competitors, such as SentinelOne. If you look at the solution's price point, it's actually low market value, especially in comparison to other ones.

It's a very straightforward and intuitive solution. I rate the overall solution an eight or nine out of ten.

We don't have a specific use case for the product. We offer it to our clients.

It's basically used to protect endpoints and servers.  

It protects almost everything the client needs. It depends on the client how they use it, however, the security is very good.

It's easy to sell. If we speak about the parts, the product is easy to sell. 

Compared to other products, it's more complete. It has a lot of features. 

It's easy to deploy. 

I can't recall coming across an area that is lacking. 

Technical support could be faster and more responsive. 

The cost is a bit high.

We've been working with the solution for four years. 

The solution is stable. There are no bugs or glitches and it doesn't crash or freeze. It's reliable. Our clients have been satisfied with the performance. 

The solution is best suited for small or medium-sized organizations. While it's good for all the companies, it is easier to sell to small and medium companies than to bigger companies. Bigger companies, develop software, develop use cases, develop everything. It's more time involved when you deal with larger organizations and their more complex setups.

For the most part, it is easy to scale. 

I've dealt with support several times. In some cases, when the cases are more complicated, it takes too much time to resolve a problem. It would be better if we could just call someone. Right now, we have to email back and forth. If they don't understand what your message is then it's more back and forth. A phone call would be faster. We've had a few cases that were not easy to resolve and there were just too many emails to deal with.

Neutral

We have used EDR solutions with other vendors. Their prices are usually too high in comparison.

It's very easy to set up. It's not overly complex or difficult. 

It's simple to deploy and you can really control every aspect. It's a good product to work with. I'm not sure, however, the exact amount of time it takes to deploy the product. I'm not usually directly involved. 

I'd rate it five out of five in terms of the ease of implementation. 

Our clients tell us they don't have any maintenance to worry about. 

We do provide implementation services to our clients. 

The pricing is expensive. I'd rate t a three out of five in terms of availability. However, some products have fewer features.

The cost is negotiable. 

I'm a distributor.

Every time there's an update, we present it to all our partners and to our clients. We tend to work with the latest version. 

I'd advise anyone to try the product. Try a demo and see how it works and how it might work for your organization. It's quite a good solution.

I'd rate the product eight out of ten.

We use this solution to secure our networking. We have joined Aramco as a vendor and have specifications that are implemented in our network, firewall, security and multi-factor authenticator.

You can control everything, including monitoring of all websites and blocked devices, from one place. If you detect a virus, you can isolate the PC from the network and prevent access to the internet, network and routers. Once fixed, you can give access back to the client. We have not had this functionality using other solutions. 

This solution would be improved if it included antivirus functionality. You currently need to install a plug-in to Outlook for each email to be scanned. 

We have been using this solution for six years.

This is a stable solution. 

If you wanted to scale this solution, you should make a comparison to other software such as Sophos and Trend Micro.

We currently have 50 users on this solution. 

The technical support for this solution is good but could be improved for Arabic countries.

The Bitdefender setup is very straightforward. You add the email for all users and send them a link to install it. Before they install the solution, you have to specify the settings for your environment. This ensures that when users complete installation, all settings are correct. This process is very easy. 

I installed the solution with the help in configuration from a Bitdefender consultant. This took three to four days. 

Licensing is usually for a three year period.

We are moving away from using this solution. Our financial manager requires a contract and not all companies provide this so we are looking for one that can. 

I would rate this solution an eight out of ten.