Bitdefender GravityZone EDR Reviews

We are using this for anti-malware and we have good features to protect us against viruses and malware.

It gives us the feature to block malware hashes. It has anti-phishing and ransomware vaccine.

The EDR feature is valuable. It helps us understand what is going on in our infrastructure. It provides a nice dashboard that gives us complete information of the status of the number of incident activities and we can also submit our file for the review.

In future, maybe this will need to provide cyber threat intelligence feeds which could help to have proper visibility of new security threats.

It is a stable product. 

We are scaling out, to more branches of our organization. We will definitely be increasing our usability in the future. 

They are responsive and provide you the solution with 24 hours (Depends on Time Zone).

Yes, I was using Trend Micro full suite. It didn't gave me advanced security features and it was quite difficult to manage. Secondly due to our bandwidth limitations we had to switch to cloud based solution with advanced security features.

The implementation was not that complex. We had a team that helps us implement it in-house. We downloaded the package, distributed it to our team and implemented it into our different branches. There are couple of other methods to distribute or install the package but we chose physical involvement of our team because of non technical staff in the branches and due to bandwidth limitation. We have more than 65 branches that received the package. 

We implemented the solution by our in-house team. Vendor was available on call, they are product experts and very responsive. 

The most important thing is pricing. Bitdefender is cost effective solution as compare to other competitors.

Yes, I tried to compare it with, ESET, Symantec, McAfee and Malwarebytes. Bitdefender won the race. Secondly they improving their features rapidly.

• Device Control - You can choose what devices will be allowed or blocked, for example, internal storage, external Storage, CD-ROM, Bluetooth, etc.
• Application blacklisting - You can define the specific path of the application and then allow or block. When set to block, users can no longer access the application you define.

This product has improved our organization because you can define specific policies per project. For example, when you have different projects in your company or organization and you want different restrictions for each of them, you can assign a policy depending on the project requirement.

I think the Application Control (different from application blacklisting) has room for improvement. When you define an application to block, for example applications with .exe file extension, and apply it to production, other .exe applications are also blocked automatically.

I've handled this product for nine months and it is easy to learn.

We did not encounter any stability issues.

We did not encounter any scalability issues.

I would rate the level of technical support at nine out of 10. Their support was very responsive to our inquiries and concerns.

We had a different solution, but still a Bitdefender product, their old version of security for business.

Initial setup was straightforward, we just needed the hardware and physical components in order to accomplish the setup.

The product is great and user friendly, you get value for money.

I do not know whether there were other antivirus product options from other vendors under consideration, since Bitdefender GravityZone was already established when I started with the company. We just migrated from an older product to a newer version of the product and reinstalled.

I rate this product 9 out of 10 because it is very user friendly. I haven't used any other antivirus software management so I cannot compare it to other products.

I highly recommend this product to other consumers, it has great monitoring and scheduled emails for generated reports. There is also monitoring of the viruses on the admin's Web Console.

We do not have any problems with viruses, cryptolockers, or other harmful threats.

Easy management of the endpoint protection. In simple words, it is awesome, very simple to use, understand, and apply its policies. Another feature is traffic scan, which protects the endpoints of harmful websites. It has direct impact on security, the email traffic scan, which is the last layer of protection in the organization, and based on today's threats, a very good option.

One thing that could be improved is more granularity and options on exclusions. I have some difficulty in allowing executables that were deployed every time on different locations.

Also, more options for admin endpoints clients.

No issues. On this matter, it is absolutely awesome.

No issues. We started with 60 endpoints. Now, we are on 170 endpoints.

I would rate the technical support as an eight out of 10. More flexibility from the technical staff would be very good. For example, I have a company-owned private application that was detected by AV as MIDAS3 (meaning that the application permit dll injection). The process to exclude globally the application was to send them the app, test it, and if everything was okay to exclude the app. The problem is that the app accesses private company data. So, in this case, no luck.

Previously, I was using Kaspersky with no central management option. The main reasons we switched were: 

1. Centralized Management
2. No client interaction
3. More points in detection of the current threats on various independent tests.
4. The suspicions about Kaspersky working with Russia FSB.
5. Bitdefender is a Romanian company, as is my company.

Very straightforward and easy, in the way of “Next, Next, Finished”. The only problem that I have encountered was with removing some of the other security software installed, where the Bitdefender installer did not always succeed in removing it.

In my opinion and based on interactions with other vendors, Bitdefender is the cheapest solution out there. The licensing is yearly-based.

Yes. Norton AntiVirus, ESET Antivirus, and AVG.

Looking from an IT perspective, it is the best in industry endpoint protection software, if we are talking about Windows/Linux/mobile (Android).

The most valuable features are installation and configuration, simple deployment, then the administration of clients.

Installation and configuration are done in less than one hour, if you read the installation guide.

We chose the on-premise solution and this product protects our network very well. Bitdefender easily tracks all security events in our organization and does not affect the performance of the local computer. 

• Antiphishing
• Antispam
• Module with network administration of computers

Two years.

Not yet.

Not yet.

Technical support is a nine out of 10.

Sophos, Trend Micro, and Kaspersky.

All of them are good products, but currently, Bitdefender offers everything we need.

It was quite easy, but I already had good, prior experience.

The price is fairly affordable, and the licensing quite easy.

Yes, Trend Micro and Malwarebytes.

I recommend implementing Bitdefender GravityZone on-premise. All the best.

We use GravityZone Ultra for end-user protection.

We've been working with GravityZone for about two and a half, maybe three years.

GravityZone's scalability is good enough for us. In total, we have thousands of end-users.

My experience with Bitdefender support has been good so far.

I like GravityZone's short implementation time. It takes only a day, at most.

We deploy in-house using our own team.

We pay an annual license. GravityZone is about average in terms of affordability. Other solutions are cheaper than GravityZone. However, I think it's a good value for the price.

I rate GravityZone nine out of 10. 

I think the most valuable component of the tool is that the EDR capabilities are integrated already with Bitdefender based on the licensing a user opts for when purchasing the product. The tool's graphical user interface is common and very friendly, making it an overall user-friendly product. With the tool's features, you can easily identify how to work with it.

The improvement of the product is required since I am in the cybersecurity industry, where there are a lot of antivirus solutions that offer just a few advantages or have some disadvantages compared to other products. I want Bitdefender GravityZone EDR to offer better antivirus technology and additional features, especially in areas like DLP.

The product fails to provide guides to its users. In future releases of the product, I want the tool to offer some guides and hands-on training that can guide users who want to learn more about the product without the vendor's help. A guide for the product can help you learn about the tool at your own pace and show you the options you can use in the solution.

I have been using Bitdefender GravityZone EDR for more than two years. I operate as a distributor of different solutions in our company.

When it comes to Bitdefender GravityZone EDR's technical team, the support provided is from Europe, but there is no delay in the support provided to users when it comes to those operating in different time zones across the globe.

I rate the technical support a nine out of ten.

Positive

In the past, I tested Trellix, Sophos, and WatchGuard, which I also used a little bit. Based on my experience with other tools, I can say that Bitdefender GravityZone EDR is user-friendly. The tool is very easy to understand and learn.

Price-wise, Bitdefender GravityZone EDR is a bit expensive in the Philippines. In the Philippines, users usually want products at a lower price, including cybersecurity products and all the products that are available in the market.

Looking for a comparison between Bitdefender GravityZone EDR and WatchGuard, I visited PeerSpot's website to see if I could get some information or comparisons, along with each product's advantages, disadvantages, pros, and cons.

Though I haven't used the solution to its maximum capacity, I can say that the product offers a good set of features.

I rate the overall tool a nine out of ten.