- Device Control - You can choose what devices will be allowed or blocked, for example, internal storage, external Storage, CD-ROM, Bluetooth, etc.
- Application blacklisting - You can define the specific path of the application and then allow or block. When set to block, users can no longer access the application you define.
Junior Network Engineer at a tech services company with 1,001-5,000 employees
Facilitates per-project policies and restrictions, making it a flexible tool
What is most valuable?
How has it helped my organization?
This product has improved our organization because you can define specific policies per project. For example, when you have different projects in your company or organization and you want different restrictions for each of them, you can assign a policy depending on the project requirement.
What needs improvement?
I think the Application Control (different from application blacklisting) has room for improvement. When you define an application to block, for example applications with .exe file extension, and apply it to production, other .exe applications are also blocked automatically.
For how long have I used the solution?
I've handled this product for nine months and it is easy to learn.
Buyer's Guide
Bitdefender GravityZone EDR
September 2025

Learn what your peers think about Bitdefender GravityZone EDR. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
What do I think about the stability of the solution?
We did not encounter any stability issues.
What do I think about the scalability of the solution?
We did not encounter any scalability issues.
How are customer service and support?
I would rate the level of technical support at nine out of 10. Their support was very responsive to our inquiries and concerns.
Which solution did I use previously and why did I switch?
We had a different solution, but still a Bitdefender product, their old version of security for business.
How was the initial setup?
Initial setup was straightforward, we just needed the hardware and physical components in order to accomplish the setup.
What's my experience with pricing, setup cost, and licensing?
The product is great and user friendly, you get value for money.
Which other solutions did I evaluate?
I do not know whether there were other antivirus product options from other vendors under consideration, since Bitdefender GravityZone was already established when I started with the company. We just migrated from an older product to a newer version of the product and reinstalled.
What other advice do I have?
I rate this product 9 out of 10 because it is very user friendly. I haven't used any other antivirus software management so I cannot compare it to other products.
I highly recommend this product to other consumers, it has great monitoring and scheduled emails for generated reports. There is also monitoring of the viruses on the admin's Web Console.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Administrator
Easy management of the endpoint protection. Very simple to use, understand, and apply its policies
How has it helped my organization?
We do not have any problems with viruses, cryptolockers, or other harmful threats.
What is most valuable?
Easy management of the endpoint protection. In simple words, it is awesome, very simple to use, understand, and apply its policies. Another feature is traffic scan, which protects the endpoints of harmful websites. It has direct impact on security, the email traffic scan, which is the last layer of protection in the organization, and based on today's threats, a very good option.
What needs improvement?
One thing that could be improved is more granularity and options on exclusions. I have some difficulty in allowing executables that were deployed every time on different locations.
Also, more options for admin endpoints clients.
For how long have I used the solution?
Two and a half years.
What do I think about the stability of the solution?
No issues. On this matter, it is absolutely awesome.
What do I think about the scalability of the solution?
No issues. We started with 60 endpoints. Now, we are on 170 endpoints.
How are customer service and technical support?
I would rate the technical support as an eight out of 10. More flexibility from the technical staff would be very good. For example, I have a company-owned private application that was detected by AV as MIDAS3 (meaning that the application permit dll injection). The process to exclude globally the application was to send them the app, test it, and if everything was okay to exclude the app. The problem is that the app accesses private company data. So, in this case, no luck.
Which solution did I use previously and why did I switch?
Previously, I was using Kaspersky with no central management option. The main reasons we switched were:
- Centralized Management
- No client interaction
- More points in detection of the current threats on various independent tests.
- The suspicions about Kaspersky working with Russia FSB.
- Bitdefender is a Romanian company, as is my company.
How was the initial setup?
Very straightforward and easy, in the way of “Next, Next, Finished”. The only problem that I have encountered was with removing some of the other security software installed, where the Bitdefender installer did not always succeed in removing it.
What's my experience with pricing, setup cost, and licensing?
In my opinion and based on interactions with other vendors, Bitdefender is the cheapest solution out there. The licensing is yearly-based.
Which other solutions did I evaluate?
Yes. Norton AntiVirus, ESET Antivirus, and AVG.
What other advice do I have?
Looking from an IT perspective, it is the best in industry endpoint protection software, if we are talking about Windows/Linux/mobile (Android).
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Bitdefender GravityZone EDR
September 2025

Learn what your peers think about Bitdefender GravityZone EDR. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Head of IT Department at a transportation company with 201-500 employees
It easily tracks all security events in the organization and does not affect the performance of the local computer
What is most valuable?
The most valuable features are installation and configuration, simple deployment, then the administration of clients.
Installation and configuration are done in less than one hour, if you read the installation guide.
How has it helped my organization?
We chose the on-premise solution and this product protects our network very well. Bitdefender easily tracks all security events in our organization and does not affect the performance of the local computer.
What needs improvement?
- Antiphishing
- Antispam
- Module with network administration of computers
For how long have I used the solution?
Two years.
What do I think about the stability of the solution?
Not yet.
What do I think about the scalability of the solution?
Not yet.
How are customer service and technical support?
Technical support is a nine out of 10.
Which solution did I use previously and why did I switch?
Sophos, Trend Micro, and Kaspersky.
All of them are good products, but currently, Bitdefender offers everything we need.
How was the initial setup?
It was quite easy, but I already had good, prior experience.
What's my experience with pricing, setup cost, and licensing?
The price is fairly affordable, and the licensing quite easy.
Which other solutions did I evaluate?
Yes, Trend Micro and Malwarebytes.
What other advice do I have?
I recommend implementing Bitdefender GravityZone on-premise. All the best.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-Founder & Managing Director at a tech services company with 11-50 employees
I like how short the implementation time is
Pros and Cons
- "I like GravityZone's short implementation time. It takes only a day, at most."
- "Other solutions are cheaper than GravityZone."
What is our primary use case?
We use GravityZone Ultra for end-user protection.
For how long have I used the solution?
We've been working with GravityZone for about two and a half, maybe three years.
What do I think about the scalability of the solution?
GravityZone's scalability is good enough for us. In total, we have thousands of end-users.
How are customer service and support?
My experience with Bitdefender support has been good so far.
How was the initial setup?
I like GravityZone's short implementation time. It takes only a day, at most.
What about the implementation team?
We deploy in-house using our own team.
What's my experience with pricing, setup cost, and licensing?
We pay an annual license. GravityZone is about average in terms of affordability. Other solutions are cheaper than GravityZone. However, I think it's a good value for the price.
What other advice do I have?
I rate GravityZone nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Specialist at a tech services company with 11-50 employees
The tool is user-friendly as it offers a good GUI to users
Pros and Cons
- "The tool's graphical user interface is common and very friendly, making it an overall user-friendly product."
- "The product fails to provide guides to its users...I want the tool to offer some guides and hands-on training that can guide users who want to learn more about the product without the vendor's help."
What is most valuable?
I think the most valuable component of the tool is that the EDR capabilities are integrated already with Bitdefender based on the licensing a user opts for when purchasing the product. The tool's graphical user interface is common and very friendly, making it an overall user-friendly product. With the tool's features, you can easily identify how to work with it.
What needs improvement?
The improvement of the product is required since I am in the cybersecurity industry, where there are a lot of antivirus solutions that offer just a few advantages or have some disadvantages compared to other products. I want Bitdefender GravityZone EDR to offer better antivirus technology and additional features, especially in areas like DLP.
The product fails to provide guides to its users. In future releases of the product, I want the tool to offer some guides and hands-on training that can guide users who want to learn more about the product without the vendor's help. A guide for the product can help you learn about the tool at your own pace and show you the options you can use in the solution.
For how long have I used the solution?
I have been using Bitdefender GravityZone EDR for more than two years. I operate as a distributor of different solutions in our company.
How are customer service and support?
When it comes to Bitdefender GravityZone EDR's technical team, the support provided is from Europe, but there is no delay in the support provided to users when it comes to those operating in different time zones across the globe.
I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In the past, I tested Trellix, Sophos, and WatchGuard, which I also used a little bit. Based on my experience with other tools, I can say that Bitdefender GravityZone EDR is user-friendly. The tool is very easy to understand and learn.
What's my experience with pricing, setup cost, and licensing?
Price-wise, Bitdefender GravityZone EDR is a bit expensive in the Philippines. In the Philippines, users usually want products at a lower price, including cybersecurity products and all the products that are available in the market.
Which other solutions did I evaluate?
Looking for a comparison between Bitdefender GravityZone EDR and WatchGuard, I visited PeerSpot's website to see if I could get some information or comparisons, along with each product's advantages, disadvantages, pros, and cons.
What other advice do I have?
Though I haven't used the solution to its maximum capacity, I can say that the product offers a good set of features.
I rate the overall tool a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller

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Updated: September 2025
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We love Bit Defender for the same reason. Super easy to set up, and easy profile management