Bitdefender GravityZone EDR Reviews

I primarily use this product for antivirus and anti-malware. It is a next-generation antivirus solution.

I use GravityZone Ultra for conducting threat assessments.

It provides pretty good insights into threats within the network.

The performance is great.

It's not quite so easy to use, but it's good enough and powerful.

Using this product requires quite a bit of training, which is hard to get. If it were easier to use and there were more training available then it would be helpful.

We have been using GravityZone Ultra for a few months. We installed it this past January.

We are a solution provider and implement this product for our clients, as well as use it in our own organization.

This product is quite stable in our infrastructure.

It scales well for up to 220 computers. I don't know how it works beyond this point.

In my own company, there are only two of us who use it. Within our clients' companies, there are 98 users. Depending on the economy, our usage of it will grow in the future.

We have been in contact with technical support for one only issue, and it was solved after our second interaction with them.

We used Kaspersky and applications by other vendors. However, we switched away from them because of the licensing issues. The offer that we received from Bitdefender was pretty good.

The installation and initial setup are straightforward. It took us at most 10 days, going from computer to computer.

We deployed it with an in-house team.

Price-wise, we have a better licensing agreement with Bitdefender than we did with competing vendors.

Overall, this is a very good solution and if the training were easier to get, then I would give it a perfect score. It is one of the best and well-featured solutions at the moment, and I recommend it.

I would rate this solution a nine out of ten.

Our primary use case for this product is prevention, rather than just detections. The solution prevented most APT (advanced persistent threat) attacks at pre-execution stage.  

With Bitdefender GravityZone Ultra, we don't have to worry about our endpoints or attacks. The endpoint security was always a concern for our company the previous solutions missed detections and prevention, The solution prevented all types of file less and scripts based attacks using its Machine learning and tunable machine learning which is additional layer on top of machine learning, behavior based detection and 30 layers of protection that Bitdefender has to offer at no additional cost. 

The feature I find the most valuable the heuristic for malicious scripts and the component is called HyperDetect. This solution actually prevents file-less and script-based attacks at pre-execution where other solution such as Crowdstrike detects but not prevent. An example would be base 64 encoded Powershell script or command line .  With Bitdefender gravity zone ultra scripts are run into agent buffer before it execute to detect and block malicious script weather it is Powershell ,vbs , etc. 

The EDR Graphical user interface has improved over the time and is intuitive and less noisy as compared to other solution. I would call the EDR as Next-Gen in it space. It has perfect mapping to Mitre Att&ck framework no other solution is has a rich EDR like Gravity zone ultra. 

I have been using this Solution for more than 4 years 

Bitdefender Gravityzone Ultra is 100% reliable. 

It is highly scalable. It's cloud-based and you can deploy to thousands of machines with no issues. You can scale it as demand increases without any issues.

If you're going to scale, you will have to buy more licenses, which can take a few days.

I think there is room for improvement for technical support. Although they've been great, honestly, I do see a language barrier sometimes. I ran into a few issues with technical support. But, if you escalate your issue, you will eventually get the right person.

Before switching to Bitdefender GravityZone Ultra, we were using Trend Micro OfficeScan version XG. 

The initial setup was not complicated. We were up and running within a day. It's all cloud-based and the deployment agent is easily deployed. The agent can be deployed from the console it self , using email download link , the agent can also be customize to needs , and had active directory integration. 

The Bitdefender sales team is always willing to negotiate pricing and beat the deal from other vendors. They are highly competitive and eager to work with make pricing and licensing as smooth as possible.

Yes, before switching, we did evaluate several other options. We were looking for an exhibition product. So, we demoed a lot of different production cleaning solutions like VMware Carbon Black Cloud and CrowdStrike. Both were able to detect attacks but not prevent them, which was what we were looking for. 

Perfect solution , Please Test, Test and Test solution before buying, there is a lot of hype for Crowdstrike and other competitors but no one is even close to the prevention that Bitdefender gravity zone ulrta  could provide.  

We deploy GravityZone endpoint protection from the admin to every in-office machine, every utility machine, and then to each work-from-home machine that that attorney or paralegal uses when COVID-19 gets bad. There is a weekly centralized review. There is also response to alerts.

The solution is basically a firewall, antivirus, and anti-malware. It's got a heuristic module. It takes a lot of the same core technology that you see in GravityZone, however, with a decidedly more consumer-friendly face. 

In an office building, there may be other firms on the same floor. In a couple of instances,  an attorney was trying to get a PDF uploaded to the court, or at least that's what he thought he was trying to do. It wouldn't work on his machine so he took it over to his partner's machine. It was a small firm, three attorneys. It wouldn't work on that one. So he took it to his partner's paralegal, and it wouldn't work on that one.

He brought it over to a paralegal from one of my clients, and it immediately detected it as malware and blocked it. That was a vanilla out-of-the-box scan from GravityZone. What's notable about this is the malware was pretty serious and it ended up ransomwaring both of those other firms even though they notified their IT people who went in and attempted remediation. They didn't catch it. We like that because this isn't just defending against network-based attacks, it's successfully defending against everything else.

The solution has better UI and better UX tools.

The standard policies are pretty good, right out of the box. We seldom have to tweak them. We have never had to make, and I'm speaking across probably 14 law firms in 2020, we've never had to attenuate for a specific device case like a scanner or a particular piece of software. On three occasions it did block some software paralegals were trying to install, which turned out to be malicious. 

We like the dashboard, the console, the reporting. It's very easy to deploy.

We're pretty strong on GravityZone. We have had zero penetrations across our entire client base.

We don't deal with very large organizations. We stay as far away from active directory and combined network typologies, as much as we possibly can. The way I explain it is we don't build our houses out of straw, we don't build our houses out of wood. Each user machine that piggybacks builds a stone house. 

We've cloud migrated everybody, however, it did not happen generically. We've used Google Enterprise or Box Enterprise, so good stuff. AES-256 at rest and AES-128 in transit. We only do scans on GravityZone covered machines via our contemporary APIs. We close every hole we can find. With people who still have servers, whether they're physical or virtual or cloud, and they're still active directory, and they're still 100% Microsoft shops, I've heard them complain. However, I don't care as it doesn't affect any of my clients.

For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management. A lot of admins will tend to bundle work that we don't think should be bundled, however, they tend to due to the fact that they're underfunded and undermanned. They've got to get all the patches up. They've got to get all the updates done. Therefore, they tend to tweak group policies associated with the active directory. Some of those customizations can create potential security holes.

GravityZone is the only one with the heuristic model, the simulator. We've seen where a thing may pass the script desk, it may pass the node and snippet test, however, it fails the heuristic test. That's where it launches a virtual machine in the high memory and lets the thing do whatever it's going to do, and then looks for where it goes. Of course, a lot of these things then go to the approval area as that's what the admin intended. However, then they get into a bit of a problem with GravityZone as it doesn't want them to do that. GravityZone works fine if you follow best practices in the other areas of your deployments. If you're kind of cheating or cutting corners, GravityZone isn't going to be mean to you, however, it may give you grief. 

I've used the solution as a consumer on behalf of clients. I've been dealing with the solution for four or five years at this point.

The solution is extremely stable. Nothing that I work with is as stable as this product. For example, aside from its default group policies and actions being robust and its very adroit awareness of 'allowable' (you can't get a Kyocera auto-update if you don't have a Kyocera), we log less than one issue per year per client for Gravity Zone.

The technical support is amazing. It's pretty much instantaneous. We've very satisfied with the level of service we are provided.

The initial setup is pretty straightforward.

We create a package depending on the level of sophistication of the user. The average law firm will have three packages. A low-end package, attorney, because attorneys are actually the least significant player in a law firm. They're the least informed. They're the least aware technologically. Then there are the standard paralegals and then advanced technical paralegals. We want to give more power to the advanced technical paralegals. Prior to COVID, we would typically create two or three distribution points, but with all the work from home, we quickly observed it was unnecessary.

For example, let's say you've got 22 users in an office. You can create two or three distribution points in your configuration of the GravityZone download package. Then, those three distribution points, which are serverless and have no central authority, will capture the updates and distribute those to the other machines. That worked fine pre COVID. Post COVID, with everybody at home, fully 40% of the workforce at home, that creates an unnecessary burden. That's why we've suspended that. 

We're using the UI you configure for whether the users are on a Win 64 machine or a Mac, and sometimes Linux. We build the package, send the package, install the package. When we put GravityZone on a machine we're building for deployment. It's all very quick and smooth.

When we're putting GravityZone on a work from home, typically it's a home laptop that has got a lot of stuff on it that isn't necessary. GravityZone installs in three phases. Phase one is a scan, a comprehensive scan. Phase two looks for offending software that is incompatible, such as McAfee. In home deployments, we very often watch it go through and have to unroot junkware. Sometimes that will take intervention on our part.

Although I can't speak to exact costs, in our experience, not only is it much more effective,  it also never costs more, and sometimes costs less than competitors.

The solution is targeted for the consumer community, however, I've seen it deployed a lot this year from all the work from home attorneys and paralegals and such.

I would advise those seriously considering the solution to go for the three-year contract as it'll save you money. If you're changing protection more often than every three years, then you're not really paying attention.

I would rate the solution ten out of ten.

We have problems with Word, we have problems with Google, we have problems with Google Drive, we have some problems with the Box API, we have lots of problems with all IFTTT. However, we never really have problems with GravityZone.

We provide this solution for anyone from a single user at home wanting to protect their PC, right up to large banking institutions with thousands of users. It's all about protecting computers from malware, ransomware, viruses, and the like. We are in partnership with Bitdefender and we're distributors of the product, functioning as a managed service provider. I'm the managing director of the company. 

The valuable features are, of course, the protection against malware, ransomware, and any other forms of malicious software, but the solution also provides application and device control which stops people copying things onto a memory stick, for example. In addition, it provides web filtering and blocking of inappropriate websites. The product covers pretty much every aspect of cyber security, but the primary function that everybody gets it for is the antimalware or antivirus protection.

The product is solid, it's why we chose to distribute it, we're very particular about the products we distribute and only take the best, so we don't distribute Symantec or any other AV solutions. It's value for money. There are some competing antiviruses out there which are at least as powerful. Products like Sophos, but they're about three times the price. The cheaper products, such as  ESET NOD32, for instance, are more suitable for individual use. Bitdefender is a user friendly and intuitive solution but we also have a team that provides support for our customers. 

The only issue an end user might have is in the case where a website has some kind of monitoring software included, where they want to track use, and it might unnecessarily block the site for the user. In that event, the user would contact us and we can 'white list' the site for them enabling them to use it. 

I've been working with this solution for three years. 

It's very stable, it's not going to slow your machine down, it's not going to create instabilities, like programs not working, things like that. We very rarely have issues where a customer has a problem on a PC caused by the antivirus. 

The beauty of being in the cloud is that it's completely scalable, and it's completely transparent. You can install it on one machine or on 100,000 machines. We have thousands of users with a single user or two user license, but we also have large organizations with 3,500 or 11,000 users. It's completely scalable, you don't have to change a thing, you just deploy to more machines, and it takes care of everything in the back end.

We carry out all the support on behalf of the company. There are five short, simple videos that explain step by step how to deploy. If somebody wants to do everything themselves and they don't want assistance from us, we simply send them the videos, and it's quite easy. We have online documentation as well, of course. 

We used to use iSheriff and Panda Antivirus but things change in the market, as the threat changes. As a distributor, if we see a product is starting to change focus and move away from an antivirus focus, like Panda did, we let them go. If we are changing products we institute a migration plan for our customers and we carry out the transition for them. 

It's extremely simple to deploy. When we receive an order from a customer, we go in and provision everything. We create the packages, we set the default settings, we do everything in the background. It takes approximately 15 minutes. Then the user gets a link where they download the installation, and they run it and click 'next' about three times and the entire installation takes care of itself. 

Everything is included in the licensing, unless you want to add additional solutions such as Full Disk encryption. It's an additional plugin that can be managed from the same console. We are the only company in South Africa able to provide Bitdefender on a monthly billing basis. With any other company, you'd have to buy it annually. About 50% of our customers are annual, 50% of them are monthly. It means that as your staff increases or your staff decreases, your bill will increase or decrease on a monthly basis. 

At the end of the day, it's important to choose a solid product and GravityZone's done that. Once you pass the hurdle of selecting the proper product, it's important to select the right partner who's going to be implementing, and can support you. You can buy a solution online but you get zero support. Buy locally, choose the right partner you know is going to look after you. Don't go to some computer shop in the mall, and go and buy the antivirus, because you're not going to get the support that you require. If it costs 5% more, it's worth it. 

I would rate this solution a 10 out of 10. 

I use Bitdefender GravityZone EDR in my company to see if something abnormal is happening on PCs. When a hacker or anyone else is trying to do something on a PC or if they jump from one PC to another area in the IT infrastructure, and the antivirus or the endpoint protection tools cannot detect such activities, then EDR tools can be useful in such scenarios.

When there is a brute force attack or lateral movements within the network, EDR tools can detect it. EDR is very helpful for security operations in SOC. If anything abnormal is happening on a network or in the PC itself, then EDR becomes useful for protection.

The most valuable feature of the solution is that it is easy to use and simple, meaning it's not much complicated. The customer is able to read the results and values easily provided by the solution compared to the products from other vendors. Whatever information I am sharing is based on our company's customer feedback.

The features in Bitdefender GravityZone EDR are what our company's customers are happy with and actually want. I don't see my company's customers requesting more from Bitdefender GravityZone EDR since they get what they want from the product.

Bitdefender GravityZone EDR doesn't have an official office in Saudi Arabia, which is important if the vendor wants to gain or be closer to their customers. Bitdefender GravityZone EDR needs to have a legal team with technical support, a sales manager to cover the region, a pre-sales representative, a technical account manager, a channel manager, and a good team in Saudi Arabia.

I have been using Bitdefender GravityZone EDR for four years. My company has a partnership with Bitdefender GravityZone EDR.

I haven't heard of much downtime when it comes to the product.

It is a scalable solution.

My company's clients prefer Bitdefender GravityZone EDR, consisting of mall, medium, and enterprise-sized businesses.

The technical support of Bitdefender GravityZone EDR is the same as Bitdefender GravityZone Ultra since both products belong to the same vendor.

My company did work with an EDR solution provided by a vendor named CyberArk, and we even did the proof of concept for one of our customers with the same product, but they were not happy with it. As some of the requirements were too much to handle for Cybereason, my company decided to switch to Bitdefender GravityZone EDR. Cybereason's user interface is very well designed. According to my customers, Cybereason's user interface is way too well designed, but it's over the top, making it not so easy to use. My customer found Bitdefender GravityZone EDR easy to use, simple, and easy to learn, especially for junior-level employees.

The product's initial setup phase was easy.

The product's installation deployment phase

The solution is deployed on the cloud and on an on-premises model.

The solution can be deployed in 15 to 20 minutes for small and medium-sized businesses, while it may take a bit more time for enterprise-sized companies.

Bitdefender GravityZone Ultra is a product that requires one license, and people who prefer Bitdefender GravityZone EDR are those who want a bit different solution. The deployment part of Bitdefender GravityZone EDR is the same as Bitdefender GravityZone Ultra.

I see a general improvement in the security in my organization from the use of Bitdefender GravityZone EDR.

I rate the product's price a four on a scale of one to ten, where one is low, and ten is high.

Bitdefender GravityZone EDR is a competitively priced product.

The user or the admin of Bitdefender GravityZone EDR should always be in touch with the technologies because you don't know when some incidents occur, and you may fail to recognize them. With Bitdefender GravityZone EDR, you have to always keep a watch over it as it is an EDR solution through the security operations center since EDR tools are more for detection than prevention.

Based on the availability of the product in my region, I rate the overall product an eight out of ten.

Bitdefender GravityZone EDR needs to be more stable. 

I have been working with the solution for two to three years. 

I rate the tool's stability a nine out of ten. 

Bitdefender GravityZone EDR is scalable. 

Bitdefender GravityZone EDR's installation is straightforward. 

Bitdefender GravityZone EDR is cheaper than Kaspersky. There are no additional costs apart from licensing ones. 

I rate the product an eight out of ten. 

I work in IT, so I'm an end user and an implementer of Bitdefender GravityZone Ultra for other end users. I'm using the software as an antivirus.

What I like best about Bitdefender GravityZone Ultra is its antivirus feature.

The product has many good reviews, and I like how straightforward it is to implement. It's also easy to access and use.

It is also valuable that Bitdefender GravityZone Ultra has many features, such as VPN, web filtering, and email filtering.

What would make Bitdefender GravityZone Ultra better is if Bitdefender employed more firewall policies and added even more features to the product.

I've been using Bitdefender GravityZone Ultra for three months.

Stability-wise, Bitdefender GravityZone Ultra is okay.

Bitdefender GravityZone Ultra is a scalable product.

I have yet to use Bitdefender GravityZone Ultra support.

It's super easy to set up Bitdefender GravityZone Ultra. The process takes two to three minutes.

The software was easy to set up because my company is an official partner of Bitdefender. I buy Bitdefender GravityZone Ultra for the end user, and then I set up an account for the end user on the Bitdefender site, download the trial, and then put in the license key, and that's it.

The pricing for Bitdefender GravityZone Ultra is not that high. It's okay for the service it gives, so I would download it on my personal computer and buy it for myself as a customer.

Apart from the standard licensing fees, there could be extra costs based on the features. Pricing for small businesses and enterprises differs, but another department is responsible for the financial side, so I don't know much about it.

I remembered wanting to sell the Bitdefender GravityZone Ultra family pack but couldn't get the pricing.

I've been working on some projects to find the best solution for different companies to implement suitable firewalls and routers based on various characteristics—for example, applicability, pricing, and functionality. I've been looking into it and saw that a specific product could be better when implemented for a particular industry. For example, it's not worth buying a Palo Alto firewall for a mid-range business when I can integrate Bitdefender or Fortinet.

I'm working with Bitdefender GravityZone Ultra.

I would recommend Bitdefender GravityZone Ultra to others because of its price and features; plus, it's a simple solution, though that's still dependent on your devices and what you want to use it for. The product is okay for personal and mid-range business use, but I'm not sure how it is with large enterprises and government institutions.

I would rate Bitdefender GravityZone Ultra as eight out of ten, but it's not because I have a bad opinion of it. It's because I haven't used it for a long time, and every company has room for improvement, so I'm giving the software the benefit of the doubt.

We primarily use this solution for endpoint protection.

The most valuable feature is that it works great with machines.

The product can be improved by identifying errors. Sometimes, the product has issues but does not show error messages, and we have to check the console to find the issues. Therefore, it is difficult to identify problems and how they can be solved.

We have been using this solution for two years.

It is a stable solution.

It is a scalable solution.

I can't comment on my experience with customer service and support because we have our own local support.

It was easy to set up and deployment took about 20 minutes.

The licensing cost is four euros per month.

I rate this solution an eight out of ten. It is a usable program that works.