Bitdefender GravityZone Extended Detection and Response (XDR) pros and cons

4.0 out of 5

7 reviews
83% willing to recommend

Pros & Cons summary

Bitdefender GravityZone Extended Detection and Response (XDR) offers powerful virus detection with a stability suited for organizations with up to 250 users. Though installation is quick, taking only a few minutes, improvements are needed in mobile compatibility and feature sync with FireEye and SentinelOne. Integrating Data Loss Prevention and enhancing management features are recommended. The technology is superior, yet automatic cloud-based issue resolution could further enhance its efficacy. Technical support remains responsive.

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Prominent pros & cons

PROS

Bitdefender consistently detects all viruses on customer sites.

Bitdefender GravityZone Ultra Plus is highly stable, making it suitable for mid-level markets.

Installation of Bitdefender is straightforward, typically completed within three to five minutes.

Bitdefender offers top-notch features without being restricted to specific countries.

The threat detection and quarantine functionalities of Bitdefender have high efficacy rates.

CONS

Mobile version needs improvement.

More features should be in sync with solutions like FireEye and SentinelOne.

Adding Data Loss Prevention would be beneficial.

Management features require improvement.

Issues with removing previous software like Sophos during installation.

Bitdefender GravityZone Extended Detection and Response (XDR) Pros review quotes

Saijeet Kalpoth

Regional Manager at Informa Solutions Pte Ltd

May 10, 2022

I find Bitdefender GravityZone Ultra Plus to be a pretty good solution for the mid-level market, specifically for organizations with up to two hundred fifty users. I like that it is an averagely priced solution. It also has a straightforward installation that can be completed within three to five minutes. Its technical support is also good enough.

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reviewer1319712

Systems Engineer at a tech services company with 11-50 employees

Nov 21, 2023

The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools.

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David Alfonso

Cybersecurity Analyst & System Engineer at Compucare Systems Inc

Nov 11, 2020

It never fails. Bitdefender always catches all of the viruses that have been detected on customer sites.

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Buyer's Guide

Extended Detection and Response (XDR)

March 2025

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Baher Ezzat

System Delivery Manager at City Club

Mar 26, 2025

The quarantine computer functionality is very good for me.

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Kamel Ahmed

Senior Operator at Egyptian Projects Operation and Maintenance (EPROM)

May 20, 2024

The product is easy to use.

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Robin Cook

MSP Partner Manager at a computer software company with 51-200 employees

Feb 6, 2025

The solution has best-in-breed technology and scores very highly on efficacy rates.

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reviewer1822083

Gerente General at a computer software company with 51-200 employees

Apr 10, 2022

Bitdefender GravityZone Ultra Plus is highly stable.

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Bitdefender GravityZone Extended Detection and Response (XDR) Cons review quotes

Saijeet Kalpoth

Regional Manager at Informa Solutions Pte Ltd

May 10, 2022

The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne.

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reviewer1319712

Systems Engineer at a tech services company with 11-50 employees

Nov 21, 2023

Adding a feature like Data Loss Prevention would be beneficial.

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David Alfonso

Cybersecurity Analyst & System Engineer at Compucare Systems Inc

Nov 11, 2020

The mobile version needs improvement.

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Buyer's Guide

Extended Detection and Response (XDR)

March 2025

Download Free Report

Find out what your peers are saying about Bitdefender, Trend Micro, Darktrace and others in Extended Detection and Response (XDR). Updated: March 2025.

DOWNLOAD NOW

845,406 professionals have used our research since 2012.

Baher Ezzat

System Delivery Manager at City Club

Mar 26, 2025

I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time.

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Kamel Ahmed

Senior Operator at Egyptian Projects Operation and Maintenance (EPROM)

May 20, 2024

The solution must improve its management features.

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Robin Cook

MSP Partner Manager at a computer software company with 51-200 employees

Feb 6, 2025

Some customers would like additional features that aren't available through the current GravityZone platform.

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