It automatically discovers all the assets on our network. We are limited in the number of staff, so this particular feature of the solution is particularly valuable to us.
Information Technology Senior Manager & Traffic Senior Manager at a retailer with 1,001-5,000 employees
It helps us control, in particular, our budget. Every year our budget keeps rising. At the very least, this tool makes it easier to take all our assets -- current and future -- into account.
Pros and Cons
- "Our organization really has improved quite a lot since we've been using this product."
- "As I'm looking into financial reporting and audits, new features to help with this would be good."
What is most valuable?
How has it helped my organization?
Our organization really has improved quite a lot since we've been using this product. It helps us control, in particular, our budget. Every year when we estimate our budget, it just keeps rising. At the very least, this tool helps us prepare and makes it easier to take all our assets -- current and future -- into account.
What needs improvement?
As I'm looking into financial reporting and audits, new features to help with this would be good.
Additionally, with cloud computing, our usage changes all the time, so a tool to configure costs would also be great.
For how long have I used the solution?
We have used it for 10 years.
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CA Asset Portfolio Management
June 2026
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What do I think about the stability of the solution?
It is stable, we can perform internal audits, and with accounting we can download the database. This helps us with the finance aspects.
What do I think about the scalability of the solution?
It has scaled well.
How are customer service and support?
Very good. They have two kinds of support, on the website and onsite. They are very good with consultants, also with remote connections due to our contract.
Which solution did I use previously and why did I switch?
We switched from our previous solution because there are two big players and CA was already supporting most of the manufacturers in our industry. As opposed to competitors, CA worked with us to connect to our printers through access points.
How was the initial setup?
Very easy. You just install the server, click discover assets, and put it into monitoring mode. It helps us monitor mobile devices, processors, printers, etc.
What other advice do I have?
I recommend that you test and research the market and understand what they want in their network. You should think and plan for the future and the scope of the solution. Get the balance right with cost and support and staff knowledge. Think about that maybe sometimes the downtimes and the outage is more costly for your organization.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at a retailer with 51-200 employees
In a fast era of technology, I was confused with lot of stuff at my desk. However, IT Asset Manager made it easier for me to handle a bundle of things at same time.
Pros and Cons
- "Cost, time, and risks that relate to auditing of compliance are greatly reduced with the use of IT asset manager."
- "Very complex to setup with Human Resource, help desk, procurement, and supply chain systems."
Valuable Features:
• IT Asset manager is a centralized stock list and inventory application for computer hardware and software resources of the company.
• Helps to make better cost control, license conformity, and gives a precise revived planning for desktop computers.
• Resilient and takes into account tracking and recording of resources and software applications.
• IT Asset Manager makes certain that you do not have to buy on hand resources again, or that out of stock resources are not purchased, by assuming that they are existing.
• Cost, time, and risks that relate to auditing of compliance are greatly reduced with the use of IT asset manager.
Room for Improvement:
• Composite and complicated software to comprehend at start. Users have to integrate with each and every computer for inventory.
• Very complex to setup with Human Resource, help desk, procurement, and supply chain systems.
• Complexity of setup makes management and maintenance of these systems complex and protracted.
Other Advice:
Usually manual inventory is done in companies for resources, but buying this IT Asset software makes enterprises free from asset management.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
CA Asset Portfolio Management
June 2026
Learn what your peers think about CA Asset Portfolio Management. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
Infrastructure Expert at a tech company with 51-200 employees
IT Asset Manager helps optimizes your IT costs
Pros and Cons
- "IT Asset manager is centralized inventory software for computer hardware and software asset of the organization."
- "Complex software to understand at the beginning."
Valuable Features:
IT Asset manager is centralized inventory software for computer hardware and software asset of the organization. It’s quick help to organize for baying new asset and investment in IT material. Once the new purchase request generated by anyone it will automatically follow prefix flow chart of management for approval. You can get total detail about how many asset you have and what is market value for that. All software detail easily managed per computer in IT Asset Manager. You can take decision for new software purchase and which software outdated in a computer. You can export asset data with just one click in csv format. It’s really save cost on unnecessary purchase of IT material.
Room for Improvement:
Complex software to understand the beginning. The client needs to setup with every computer for inventory.
Other Advice:
Normally manual inventory done in company for asset but after purchase this software you become free from asset management.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Tech Support Staff at a tech company with 51-200 employees
Thanks to IT Asset manager, now I can keep track of my hardware, software and licenses.
Pros and Cons
- "IT asset manager simplifies the management and administration of the life cycle of IT assets thus lowering the capital and operational expenditure."
- "IT asset manager is very complex when integrated with other systems like HR, help desk, procurement and supply chain systems."
Valuable Features:
IT asset manager helps improve cost control, license compliance, and provides an accurate refresh planning for desktops.IT asset manager is very flexible and allows for tracking and recording of assets as well as metering of software.It also ensures that available assets are not re-bought or unavailable assets not bought by assuming that they are available.Cost, time and risks that relate to auditing of compliance are greatly reduced with the use of IT asset manager.
Room for Improvement:
IT asset manager is very complex when integrated with other systems like HR, help desk, procurement and supply chain systems. This makes management and maintenance of these systems difficult and time consuming.
Other Advice:
IT asset manager simplifies the management and administration of the life cycle of IT assets thus lowering the capital and operational expenditure. Tracking of software, hardware and licenses not only limits spending, but also allows for accountability of the assets. This can either be on-premise or virtual, thus improving efficiency and decision making.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2026
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Buyer's Guide
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