The most valuable feature of CA Asset Portfolio Management is the full integration with our Service Desk. It allows us to work both sides of life cycle management.
CA Asset Portfolio Management enhances visibility into environments and licensing, facilitating optimal software deployment and purchase management. It tracks asset lifecycles and offers detailed hardware insights. Integration with the Service Desk supports lifecycle management, though audit control and mobile management need improvement. Users report CA SAM's maintenance challenges, slow batch uploads, and require better reporting and integration with CA Client Automation. Competing solutions like Micro Focus are mentioned favorably by users.
