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CA Asset Portfolio Management vs KACE Asset Management Appliance comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
CA Asset Portfolio Management
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
IT Asset Management (15th), License Management (4th)
KACE Asset Management Appli...
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
7
Ranking in other categories
IT Asset Management (16th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer1998918 - PeerSpot reviewer
Enterprise systems management team lead
Integrates well, highly stable, and scalable
CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus. We have approximately 10,000 PCs that we are busy processing and we have to upload information to them but when we use this solution it is complex. When we use Micro Focus it is better.
Adam Augustín - PeerSpot reviewer
Country Manager at Prianto Ltd
Remote control and massive deployment streamline operations efficiently
It seems that it is a bit difficult to learn and purchase. The requirement for employees to be certified before purchasing is understandable yet can be a hurdle. A focus on more simplicity and user-friendly features would be beneficial. More training deals, up-to-date articles, and improved documentation would help users navigate the solution more intuitively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere has very strong game because it is always up for asking feedback."
"Before the automation, it used to take about two to three hours, now, with automation, it takes about 40 minutes."
"Document Automation is something we are using and have used in the past; it is excellent."
"Adding Automation Anywhere is a tremendous value-add in the long-term."
"I find the terminal emulator feature very valuable, particularly in how it interacts with IBM mainframe automation."
"From the customer's perspective, the biggest benefits are automation of the security and monitoring systems."
"The tool is a huge time saver. If I want to do something manually, it will take half an hour, but the bot can do the task within minute or seconds. In a day, month, or year, this will be a huge amount of time for me. A reduction to a fraction of seconds will be a big impact."
"Automation Anywhere is very easy to use; it's a low-code platform that a person who doesn't have any technical knowledge can use."
"Gives better control over software and licenses and reduces risk from a software audit."
"You build the items one time and then you have your discovery that's coming in and the system will let you know whether or not you're out of compliance."
"They're staying up to date as vendors make changes to how they want to manage the software. CA is usually really quick about getting those updates in the system."
"When we chose the CA product, it was the best product for all the tasks we had to do."
"It's easy to integrate with our system information."
"The most valuable feature of CA Asset Portfolio Management is the full integration with our Service Desk, as it allows us to work both sides of life cycle management."
"Also, the software you have, you can monitor for end of life. If you have software that is end of life, then you can have it uninstalled and buy the new software, so you can make sure that you're not running into vulnerabilities with unsupported software in your environment."
"Our organization really has improved quite a lot since we've been using this product."
"If you consider cost, support, stability, and usability, then it's better; it's slightly on the costlier side, but it's much more stable than most of the other solutions."
"We use the solution for IT service desk management and asset management."
"The ability to work on printers and everything can be done remotely, which enhances functionality."
"The platform offers efficient stability."
"The solution is scalable."
"Quest KACE Asset Management Appliance is highly stable."
"The inventory in Quest KACE Asset Management Appliance is very valuable."
"We utilize the package management feature the most. We also use it for getting the inventory. Companies like us don't have an inventory or asset management system per se. A lot of companies, for instance, use SCCM as their asset management tool. We are using Quest KACE Asset Management Appliance for asset management, which is a good feature. The feature that I really like is to be able to upgrade to the Windows management systems or Windows version. It is very seamless, and I have found it fairly good."
 

Cons

"I am looking forward to seeing writing on Linux in the web and WorkBatch in the next release."
"The IQ Bot has not yet succeeded in living up to its reputation due to its high cost, low ROI, and its inability to meet client requirements."
"With Automation Anywhere, it took us a bit of time to stand it up initially. We tried to do it in a virtual environment, which caused us a bit of headache. It could have been smoother in this aspect."
"As of now IQ Bot only takes/fetches the record of the places that we have marked. e.g. Invoices fields that are dynamic in nature are very difficult to fetch the data from the scan copy. If this feature gets added, it will save a lot of time for developers."
"Sometimes, the recorder from Automation Anywhere does not work well and is inaccurate. This should be improved."
"The product is not the best that it could be. There is always room to improve it a bit more. They are heading in the right direction with their innovations."
"We have in-house, a few variables, which we use from technical perspectives. We don't have them in Automation Anywhere, but they introduced them yesterday."
"There are a few features that we would love to have: running on the cloud, running on Linux, out of the box integration availability with larger ecosystems like Salesforce, Workday, or Microsoft."
"CA SAM is not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult. It's more difficult to get a good response."
"Very complex to setup with Human Resource, help desk, procurement, and supply chain systems."
"It needs ​stronger rebooting components and the ability to develop our own software metrics."
"One additional improvement – the reporting aspect in SAM is poor; we need different reporting for different purposes – compliance reporting for executive management and the product teams."
"Complex software to understand at the beginning."
"I'd like to see more mobile. I'd like to have it actually manage mobile devices. It really doesn't, and I'd like to have a mobile application just for asset management."
"It was much more complex than we were anticipating. Definitely a complex and very resource-involved setup."
"Keeping the catalog updated and having more titles in the catalog is helpful, because the more items that are in the catalog, your process goes faster because you don't have to manually build all the entitlements."
"The initial setup was burdensome for us because we manually deployed it."
"Quest KACE Asset Management Appliance can improve by incorporating AI and machine learning into the solution."
"A focus on more simplicity and user-friendly features would be beneficial."
"The first thing I don't like about KACE is that it needs to have a proper service desk. The categories and the command section do not reflect the users and the permanent users porting commands on updating. There is an issue and delay in loading the commands. We also want a proper structure for infrastructure management. Also, the AI chatbot and user template options are missing."
"The remote desktop tool they are using needs improvement. They have integrated some third-party tools for remote desktop connections but that is a bit complicated. That can be further simplified."
"Sometimes, it feels like the inventory it takes is not 100% accurate. I would say it is correct 90% of the time. We have had some issues. So, we have to rely on some factors of inconsistency in the data."
"It seems that it is a bit difficult to learn and purchase."
"Quest KACE Asset Management Appliance could improve areas related to the management of updates, especially concerning new operating systems."
 

Pricing and Cost Advice

"They all are very competitive today. At the end of the day, it boils down to the negotiations that happen and what type of partner you are."
"Overall, the pricing of Automation Anywhere is good."
"The cost is high for small-scale businesses but it is fine for medium and large enterprises. Its high licensing cost may affect small-scale businesses. Reducing licensing costs would benefit many users."
"The cost can be reduced a little for users."
"The pricing for Automation Anywhere is reasonable."
"Pricing is a bit high when compared to other available tools; however, the tool is worth the cost."
"It's somewhat pricier than some of the other tools that we've used, and the breakout between the different applications is also somewhat costly. If they can make it a little more cost-effective or bundle packages a little bit more, that would be beneficial."
"IQ Bots are very costly. It's not a sustainable bot for us as of now. We will look for better, alternate options for that."
Information not available
"It is less expensive as compared to SCCM."
"The product is expensive."
"Quest KACE Asset Management Appliance provides two remote desktop licenses which are helpful. The price of the solution is high, it would be beneficial if it was more flexible and less expensive."
"I would rate the solution's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Outsourcing Company
22%
Construction Company
17%
Financial Services Firm
7%
Healthcare Company
7%
Construction Company
16%
Financial Services Firm
14%
Comms Service Provider
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
By reviewers
Company SizeCount
Small Business4
Large Enterprise3
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
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What is your experience regarding pricing and costs for Quest KACE Asset Management Appliance?
They are maybe on the higher end, however, their solutions suit bigger companies well. Building a solution out of sma...
What needs improvement with Quest KACE Asset Management Appliance?
It seems that it is a bit difficult to learn and purchase. The requirement for employees to be certified before purch...
What is your primary use case for Quest KACE Asset Management Appliance?
I am more on the sales side of the business, so I do not use it that much. However, companies with more than fifty em...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
CA IT Asset Manager, CA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio Manager
KACE Asset Management Appliance, KACE Asset Management
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia
Coastal Community Credit Union, St. Dominic Hospital
Find out what your peers are saying about CA Asset Portfolio Management vs. KACE Asset Management Appliance and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.