The flexibility characteristic in a BPMS, through BPMN and DMN, is undoubtedly the most interesting feature for our business.
BPM Consultant at a tech services company with 1-10 employees
Provides the flexibility of a BPMS through BPMN and DMN
Pros and Cons
- "The flexibility characteristic in a BPMS, through BPMN and DMN, is undoubtedly the most interesting feature for our business."
- "I think it would be important to internationalize the Cockpit and the Admin as well as with the Tasklist."
What is most valuable?
How has it helped my organization?
Together with a Java component we develop, where we register municipal, state, and federal holidays, we then do all SLA control during the execution of a process, avoiding countermeasures and improving the relationship with the client.
What needs improvement?
I think it would be important to internationalize the Cockpit and the Admin as well as with the Tasklist.
Another important improvement would be to invest in the creation of more types of fields in the Camunda Modeler so that you could dynamically build more complex forms, such as native type arrays, and customized arrays of objects.
For how long have I used the solution?
We have been using it for two years.
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What do I think about the stability of the solution?
I did not encounter stability problems.
What do I think about the scalability of the solution?
On one occasion, we did automated tests with Selenium. After, we had a fairly large number of processes running in the engine and this slowed the performance, but did not represent a case in production.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vice President, Co-founder of Brazilian Chapter at a non-profit with 51-200 employees
Some of the valuable features include lightweight architecture and coverage of BPMN, CMMN, and DMN standards.
What is most valuable?
- Lightweight architecture and scalable
- Wide coverage of BPMN, CMMN and DMN standards in both modeling and execution
- Free use as open source
- Excellent tool for modeling diagrams
- Option to get enterprise services such as service level agreement, bug fixes, patch releases and priority to request features.
Some of most important Enterprise features are process instance history, graphical interface to process instance modification/migration, heatmap analysis, decision table live editing, and access for best practices documentation.
How has it helped my organization?
- Knowledge management
- Replacement of manual tasks by automatic decisions
- Improvement in the speed of work queues
- Orchestration of services with more precise information
- Happy customers with better services
What needs improvement?
Navigation between diagrams directly from the shapes Call Activity, Business Rules Task, Decision Task, Case Task, and Process Task.
For how long have I used the solution?
We have used this solution since 2015.
What do I think about the stability of the solution?
Even in the community versions the product is very stable and with excellent scalability results.
What do I think about the scalability of the solution?
The lightweight architecture permits us to scale better than other traditional BPM solutions. The use of Spring Boot and Docker is a modern approach to manage this scalability and high availability.
How are customer service and technical support?
Technical support for this solution was excellent. We received support directly from the guys next to the engineering team in Berlin.
Which solution did I use previously and why did I switch?
We knew that we needed to invest in a new solution due to ROI and customer satisfaction. When selecting a vendor, we look for a good road map, scalability and a stable version.
How was the initial setup?
Installing the server side is easy. Just click on Download button at the site, unzip and run. The modeling tools can be downloaded and run on premises or directly from the cloud.
Which other solutions did I evaluate?
Camunda and Red Hat were on our shortlist.
What other advice do I have?
Compare this tool with BPM and Drools.
Disclosure: My company has a business relationship with this vendor other than being a customer. Yes, we are Implementation partners for Brazilian customers.
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July 2025

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Founder at a tech vendor with 1-10 employees
The modeler and REST APIs are valuable, but the user interface needs improvement
Pros and Cons
- "The modeler is useful for creating the flow. The way to access the data through their REST API is also valuable. This is what we're using right now."
- "The user interface needs some polishing because it is too technical for end-users to use it."
What is our primary use case?
We are doing some development around Camunda, so it is not live right now. It is for a local government organization that wants to map some specific processes on Camunda.
I am using its latest version.
What is most valuable?
The modeler is useful for creating the flow. The way to access the data through their REST API is also valuable. This is what we're using right now.
The way to create workflows is straightforward, which is one of the major benefits of the Camunda platform.
What needs improvement?
The user interface needs some polishing because it is too technical for end-users to use it.
For how long have I used the solution?
I have been using this solution for one month.
What do I think about the stability of the solution?
It has been stable so far. There is no problem with it.
What do I think about the scalability of the solution?
We have not yet scaled it or integrated it.
How are customer service and support?
We just use the forums that they have.
How was the initial setup?
It took a while, but I believe it was more related to us; it was not specific to Camunda.
What's my experience with pricing, setup cost, and licensing?
We're using the open-source version for now.
Which other solutions did I evaluate?
We just roughly touched Apache Kafka.
What other advice do I have?
I would rate it a seven out of 10 because the user interface lacks in some areas.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
E-Commerce Business Partner at a tech vendor with 501-1,000 employees
Exceptional interface for process design, stable, and straightforward installation
Pros and Cons
- "Camunda Platform has a very good interface for workflow and business process design."
- "When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly."
What is our primary use case?
We used the Camunda Platform workflow engine for a service eCommerce platform.
What is most valuable?
Camunda Platform has a very good interface for workflow and business process design.
What needs improvement?
When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly.
For how long have I used the solution?
I have been using the Camunda Platform for approximately three years.
What do I think about the stability of the solution?
Camunda Platform is stable.
What do I think about the scalability of the solution?
Camunda Platform is best suited for enterprise-sized companies.
We have approximately 50 people using this solution. We do not plan to increase usage at this time.
How are customer service and support?
I have not needed to use the support.
Which solution did I use previously and why did I switch?
We have previously used JBPM.
How was the initial setup?
The installation is not difficult.
I would rate the ease of install level an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
We pay for the license of this solution annually.
What other advice do I have?
I recommend this solution to others.
I rate Camunda Platform an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
MEA Head at Aaseya IT Services Pvt. Ltd.
Highly-recommended and flexible solution for tech-savvy developers
Pros and Cons
- "One valuable feature of the solution is its flexibility."
What is most valuable?
One valuable feature of the solution is its flexibility. Unlike low-code platforms or those with predefined design patterns, Comunda allows for custom changes, providing the freedom to customize.
For how long have I used the solution?
I have been working with the solution for the past six months.
How was the initial setup?
The initial setup is straightforward.
Which other solutions did I evaluate?
I have worked with Pegasystems. Primarily, Pega operates on a case-based licensing model, where each workflow incurs charges. Many customers opt for Camunda for basic workflows and case management to save costs. However, for enterprise-level needs, especially those involving CRM functionalities, Pega is retained. Some organizations have transitioned specific workflows to Camunda while keeping Pega for comprehensive CRM solutions.
What other advice do I have?
Camunda primarily functions as a BPM platform. It requires development work for customization. Users accustomed to a local setup may find it less preferable. At the same time, tech-savvy developers who enjoy extensive customization options may favor the solution due to its flexibility in adapting design models based on their preferences. For such developers, this solution would be a perfect ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner

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Check SpiffWorkflow.org
We are all about empowering Citizen Developers and Business users.
We are an open-source, low-code process automation tool, developed on top of a Python visual workflow library and use standard BPMN.
You can e-mail me for more information:
elizabeth.cruz (at) sartography (dot) com