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reviewer2227845 - PeerSpot reviewer
VP and Principal Architect at a financial services firm with 1,001-5,000 employees
Real User
Jul 12, 2023
Fully API-based, enabling easy integration and customization but lacks sufficient built-in dashboards and reports for operations and monitoring
Pros and Cons
  • "The architecture is good because it's a headless workflow. I can create my own frontend, and it's fully API-based."
  • "Without a proper frontend, the business cannot effectively use the platform."

What is our primary use case?

We use the Camunda platform for workflow management.

What is most valuable?

The architecture is good because it's a headless workflow. I can create my own frontend, and it's fully API-based. Our approach is more flexible, so I can use the Camunda API to generate my own workflow blueprint. 

Additionally, it's cloud-ready as we have deployed it on the Kubernetes container platform, which aligns with our cloud-first architecture. These are the aspects we like about Camunda from the IT side.

What needs improvement?

Camunda lacks sufficient dashboards for operations and reporting. Although I can create dashboards and reports using the provided framework, it's not as enterprise-ready as some of the competitors in the market. They offer ready-made dashboards that are easier to create compared to Camunda. That's an area where Camunda can improve.

So, in future releases, I would like to see better dashboards.

For how long have I used the solution?

I have been using Camunda Platform for a year. 

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May 2026
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What do I think about the stability of the solution?

I would rate it around seven out of ten. We haven't encountered significant issues or unavailability of services.

What do I think about the scalability of the solution?

In my organization, at least 100 users are using this solution. I would rate it an eight out of ten in terms of scalability.

What about the implementation team?

It requires maintenance such as patching and other regular tasks.

What's my experience with pricing, setup cost, and licensing?

I would definitely recommend it. 

Overall, I would rate the solution a six out of ten because Camunda does not provide a prebuilt interface. I have to develop it myself. To provide a comprehensive product to my business users, I need a frontend. The frontend provided by Camunda vendors is very basic. Most of the vendor's customers develop their own UI or frontend using technologies like React, React Native, or JavaScript frameworks. 

So I rate Camunda Platform a six out of ten due to the incomplete delivery of a frontend. Without a proper frontend, the business cannot effectively use the platform. This is an area where I'm still exploring how well the competition performs. That's why I'm giving a slightly lower rating. However, in terms of orchestration, API capabilities, and cloud compatibility, Camunda is very good.

Which other solutions did I evaluate?

I have used IBM BPM and Newgen in the past. We are still using IBM BPM alongside Camunda.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RicardoRodriguez1 - PeerSpot reviewer
President and Senior Researcher at Instituto Andino de Sistemas - IAS
Real User
Top 20
Jul 9, 2024
Easy-to-use platform with valuable integration capabilities
Pros and Cons
  • "The platform's approach to BPMN modeling is straightforward and versatile, making it easy to adopt and use effectively."
  • "Initially, installation was challenging, but recent improvements have made it much easier."

How has it helped my organization?

Camunda has streamlined our automation processes, particularly in decision-making and BPMN modeling, reducing manual intervention.

What is most valuable?

The platform's approach to BPMN modeling is straightforward and versatile, making it easy to adopt and use effectively.

For how long have I used the solution?

I've been using Camunda for about three to four months.

What do I think about the stability of the solution?

We haven't encountered any software bugs so far in terms of product stability. 

What do I think about the scalability of the solution?

The platform is capable of scaling from small to complex applications.

Which solution did I use previously and why did I switch?

We previously used Bizagi but switched to Camunda due to its superior BPMN and DMN modeling capabilities and better integration with other applications.

How was the initial setup?

Initially, installation was challenging, but recent improvements have made it much easier. Following the Camunda website's instructions, we completed the setup in less than an hour.

What about the implementation team?

We implemented the platform in-house without involving third parties, but we're considering future integrated applications with external software like UiPath and chatbots.

What was our ROI?

The product's robust toolset and integration for BPMN and DMN modeling makes it a worthwhile investment for our organization.

What other advice do I have?

The product integration between BPMN and DMN is a standout feature. It eliminates the need for additional software and simplifies decision tool development.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Camunda
May 2026
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reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Real User
Apr 17, 2024
Affordable, stable, and easier to use for small projects
Pros and Cons
  • "The solution is useful for small projects."
  • "The product does not have a dictionary."

What is our primary use case?

We used the solution in quite a simple manner. We were disappointed that the dictionary was missing. The hierarchy could not be shown, defined, or structured the way we like. We did not use all the features. I have used BPMN Modeler.

What is most valuable?

Camunda is really useful. That is why my colleagues and I use it in the company. The solution is useful for small projects.

What needs improvement?

The product does not have a dictionary. The tool must enable users to build or design sub-processes. It must provide a more convenient and easy way to define sub-processes.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

The tool is always stable. We have no troubles. I rate the stability an eight to nine out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a five out of ten. We have ten users. The product is used once or twice a week.

How was the initial setup?

I rate the ease of setup seven to eight out of ten.

What's my experience with pricing, setup cost, and licensing?

We use a community version.

Which other solutions did I evaluate?

All the business process management tools are quite similar. We have to get used to each application's individual ideas, thoughts, and intentions. We use BIC for our organization and Camunda for the projects. It is easier to use Camunda for small projects. Signavio is also a competitor.

What other advice do I have?

It's not possible for us to define a process as deep as it is necessary to automate it. We tested but did not use DMN capabilities. I will recommend the solution to others. I just finished studying business process management. Overall, I rate the product an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Teguh Surya - PeerSpot reviewer
AVP B2B Business Process Excellence at PT. Indosat Tbk
Real User
Top 5
Mar 4, 2024
Serves as a process orchestration platform and is useful in the area of process modeling
Pros and Cons
  • "Camunda is a scalable product."
  • "The product's initial setup phase is difficult for beginners."

What is our primary use case?

I use the solution in my company for process modeling and collaborations with other users.

What is most valuable?

The most valuable feature of the solution stems from the area revolving around process modeling. It is possible to take care of the process modeling with BPMN. I think the most beneficial feature of the product is that the tool serves as a process orchestration platform and also helps in the area of process automation.

What needs improvement?

Camunda should be able to automate the processes in any department, like the ones in HR that are related to procurement or any others, which are repeated in the same manner without any significant changes in the process, as it is one area where the product faces certain shortcomings.

For how long have I used the solution?

I have been using Camunda for about three years. I am a customer of Camunda.

What do I think about the stability of the solution?

It is a stable solution. I have not faced any trouble when using the product in my company.

What do I think about the scalability of the solution?

Camunda is a scalable product.

Around 10 to 15 people in my company use the product.

How are customer service and support?

I have never contacted the solution's technical support.

How was the initial setup?

The product's initial setup phase is difficult for beginners.

The solution is deployed on the cloud.

What's my experience with pricing, setup cost, and licensing?

The product's price depends on the number of processes that need to be automated or where the orchestration part needs to be used. The product is affordable for medium and large enterprises.

Which other solutions did I evaluate?

My company chose Camunda since we wanted a tool for process modeling with BPMN so that we could automate some of our processes.

What other advice do I have?

I recommend the product to those who plan to use it, as it is a simple and practical tool with powerful capabilities.

The product helps achieve operational efficiency in our company since it helps with the process modeling area. The product also helps automate and orchestrate processes effectively.

Camunda's user interface's contribution to process modeling and deployment stems from the fact that it is pretty intuitive and simple.

It is easy for someone to learn to use Camunda.

I rate the overall tool an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
TanishGupta - PeerSpot reviewer
Senior Software Engineer at Razorpay
Real User
Dec 12, 2023
A stable solution for application workloads with Process BPMN
Pros and Cons
  • "The product is stable."
  • "The latency of API could be decreased."

What is our primary use case?

We use the solution for various application workloads, including the workflow for account management applications.

What is most valuable?

Process BPMN is an important feature where you can write your code.

What needs improvement?

The latency of API could be decreased.

For how long have I used the solution?

I have been using Camunda for two years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution does not have high scalability. It can be useful for complex types of projects.

I rate the solution’s scalability a seven out of ten.

How was the initial setup?

The initial setup is difficult to adapt. It takes two to three days to complete.

What was our ROI?

Camunda has saved around 30-40% of developers’ time, increasing their productivity.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2091747 - PeerSpot reviewer
Architect intégrateur des processus d'affaire at a government with 10,001+ employees
Real User
Feb 16, 2023
Closes gap between devs and analysts, giving them common language, but we had integration challenges
Pros and Cons
  • "The UI is very user-friendly compared to other products. The native, vanilla UI is very interesting and intuitive to use. It's user-friendly when it comes to modernizing a business process."
  • "It is not difficult to change existing processes. The difficulty was in integration, for example, to call an external web API, and in the security capabilities, to use a vault for secrets. That was difficult."

What is our primary use case?

We use it as a task manager. Our use case is to help manage human tasks and have a workflow to which we can assign a function and some criteria to agents.

How has it helped my organization?

Camunda helped in an important way because we have a standard language in discussions between developers and business analysts. It has been key in closing that gap.

And although we haven't quantified things, generally, this type of platform will reduce the cost of in-house development.

What is most valuable?

The UI is very user-friendly compared to other products. The native, vanilla UI is very interesting and intuitive to use. It's user-friendly when it comes to modernizing a business process. 

The connectors provided by Camunda work correctly for mapping out and connecting processes. Our strategy is always to use out-of-the-box products.

It exposes a REST API that it can facilitate and make it easy to integrate with other systems.

What needs improvement?

We are not continuing with Camunda because of performance problems. We have millions of cases and when we did load testing with Camunda we found some limitations.

It is not difficult to change existing processes. The difficulty was in integration, for example, to call an external web API, and in the security capabilities, to use a vault for secrets. That was difficult.

They also need to integrate business role management, because Camunda doesn't have a built-in business-roles engine. The business analytics monitoring, the BAM portion, could also be improved.

For how long have I used the solution?

We have been using Camunda Platform for about six months.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

In our strategy, we use containers on-premises to manage scalability using Docker or OpenShift.

How are customer service and support?

Camunda's technical support is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had a solution before Camunda, but I don't want to identify it because we did not have a good experience with it.

How was the initial setup?

The installation was very simple. With Camunda, it's very easy in comparison with other products.

We set up a dev environment and a laboratory environment, and it took about five days, max. We hoped to expose Camunda to our end-users, not only IT users but also business-type users.

What was our ROI?

We haven't seen return on investment because we need more time with this type of product. It's a long-term investment. It will take three, four, or five years to see a return.

What's my experience with pricing, setup cost, and licensing?

The price is competitive with products like Bonitasoft and RHPAM (Red Hat Process Automation Manager). We have two versions of Camunda. The first version was open source, without support, but then we got a supported version.

Other products, like Pega or IBM or Oracle, are very expensive.

Which other solutions did I evaluate?

We have evaluated Bonitasoft and RHPAM.

Camunda and other products—like Bonitasoft and RHPAM —have been chosen, strategically, by our enterprise to reduce the gap between developers and analysts, because we talk the same language: BPMN.

What other advice do I have?

The only negative point was the performance. If a company wants to use it with small or medium-sized systems that do not need a lot of performance, it would be a good choice.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PawanSingh2 - PeerSpot reviewer
Director at Marsh
Real User
Top 5Leaderboard
May 11, 2022
Open-source, easy to develop, and scalable
Pros and Cons
  • "The most valuable features are the workflow, the task list, and the modeler where we use VPN."
  • "We chose to use Camunda because it's open-source, easy to develop, and scalable, plus we were able to develop some of the enterprise features offered with the license in-house only."
  • "An improvement would be to support Angular 2 instead of AngularJS, which is quite old."
  • "Stability-wise, Camunda is good, but sometimes task queries get very slow when we have a large number of tasks."

What is our primary use case?

We use Camunda to automate business processes.

What is most valuable?

The most valuable features are the workflow, the task list, and the modeler where we use VPN.

What needs improvement?

An improvement would be to support Angular 2 instead of AngularJS, which is quite old. I would also like Camunda to provide support for migrating to the new version so that my processes migrate without any problems.

For how long have I used the solution?

I've been using Camunda for almost six months.

What do I think about the stability of the solution?

Stability-wise, Camunda is good, but sometimes task queries get very slow when we have a large number of tasks.

What do I think about the scalability of the solution?

The scalability is quite good, we've had no challenges with it.

How was the initial setup?

The initial setup is quite easy - I set it up in 30-35 hours.

What's my experience with pricing, setup cost, and licensing?

The license is quite expensive, which is why we went with the community version.

What other advice do I have?

We chose to use Camunda because it's open-source, easy to develop, and scalable, plus we were able to develop some of the enterprise features offered with the license in-house only. I would definitely recommend anyone thinking of implementing Camunda to try it out, just bear in mind that when the number of tasks increases, you need to write your own queries and that you need to keep the number of form variables low because performance decreases when it gets higher. I would rate Camunda Platform eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Juan Pablo Barragán - PeerSpot reviewer
Owner and Principal at Odoo Concept
Real User
Top 20
May 24, 2024
Offers good interface, Camunda Cockpit and automation capabilities
Pros and Cons
  • "It is a scalable product. I would rate the scalability a ten out of ten."
  • "It's costly and not accessible for small enterprises or startups. It would be great if Camunda offered a tier plan for smaller companies."

What is our primary use case?

I use it for designing my BPMN models for my company processes, but I don't use Camunda in-depth. 

So, the Camunda Modeler is a free version of Camunda. It's just one small part of it.

What is most valuable?

It has great value in terms of automation. We can automate processes. 

Another great thing is Camunda Cockpit. The interface is great. 

What needs improvement?

It would be great to have the ability to display more than one process collaboration in the same view. 

Ideally, we could collapse and expand each process within that view, clearly visualizing two different processes collaborating through messages.

For how long have I used the solution?

I have been using it for a couple of years. I use version eight (v8).

What do I think about the stability of the solution?

It is a stable product. I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

It is a scalable product. I would rate the scalability a ten out of ten. 

How are customer service and support?

I didn't need the techincal support. I haven't needed to for Modeler. It's simple. 

But if I were to use their automation engine, I'm sure I would need support.

Which solution did I use previously and why did I switch?

Camunda was my first option.

How was the initial setup?

I would rate my experience with the initial setup an eight out of ten, with ten being easy. It is pretty straightforward. 

We use Camunda on the cloud. Camunda provides the cloud.

It is east to use. 

What about the implementation team?

We didn't have to deploy anything. We just opened an account, signed up, and that was it.

What's my experience with pricing, setup cost, and licensing?

It's costly and not accessible for small enterprises or startups. It would be great if Camunda offered a tier plan for smaller companies. I wouldn't recommend the paid version for small projects.

What other advice do I have?

Camunda automation engine is quite complex and technical. It requires technical knowledge, and I don't think anyone can start by themselves. 

However, Camunda Modeler is different and doesn't require technical knowledge.

Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Camunda Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Camunda Report and get advice and tips from experienced pros sharing their opinions.