Camunda Reviews

We are using the Camunda Platform to build data models.

The solution is good for data models.

I don't like the UI of the Camunda Platform, I have found the Signavio solution to be much better for me to create the process designs and execute them. Additionally, I have found the tools in the Camunda Platform are not compatible with some of my other tools. They should improve this in the future.

I rate Camunda Platform for approximately two years.

We have many people in my organization using this solution.

I have not contacted support, we use our internal IT team for support.

I have used other solutions previously, such as Signavio.

We have an annual subscription to this solution.

I would not recommend this solution because I did not have a good experience.

I rate Camunda Platform a five out of ten.

We primarily use the solution for our clients. 

The flexibility is great. 

I appreciate the compact and clear source code.

We have faced problems with the performance.

Camunda has two options: the Camunda main platform and Camunda Cloud. Right now we are trying to solve problems with the Camunda Cloud and there are significant problems with performance. We communicated this with the Camunda team. We're a member of the Camunda community and we try to solve those problems with them.

Community support is lacking and you need to pay for enterprise support.

I'd like to have the ability to buy into the data model. There are no data models in Camunda and we need information about variables and process instances. In other BPMs or other big BPM platforms, for example, IBM, there is that feature.

I've been using the solution for a few years at this point.

We've had some issues with the performance of the product, particularly on the cloud deployment. 

We have about 100 people using the solution at this time. 

We only have developers that use it. We are a development company.

We didn't buy Camunda enterprise support. We only use community support and we don't have, to be honest, enough community support. It's not very helpful. We have many unanswered questions.

We've worked with many different solutions, including IBM, BPM, Oracle, SAP, and VPN platforms, among others.

I like Camunda due to the fact that I can embed it into our infrastructure applications. The library, not the whole sales server.

We use the community version, which is free. I'm not sure of enterprise pricing.

You do need to pay for the enterprise level to get support. Otherwise, you have access to community support, and it is lacking. 

We are end-users of the solution. 

I'd advise potential new users to learn BPM notation. It is an issue due to the fact that we have to propagate BPM notation to our customers as a lot of customers don't know what is it and how to use and why BPM is a good solution.

Currently, this is the best solution compared to global JBPM and other open-source BPM platforms.

I'd rate the solution at a seven out of ten.

I mainly use the solution for learning purposes.

I primarily use the solution in order to get a clear view of my customer, including what we are doing and what processes are being made making it easy to see everything that is happening.

Overall, the solution has been very solid.

The solution is very customizable.

We're currently using the community version, which is open-source and free to use.

The solution is stable.

For the short time I have with the tool, today, I can't see something that is missing as a product and its benefits. Maybe minor things that I haven't had the opportunity to notice yet, like an easy installation using Docker or scripts where you can see the functionality quickly.

I've been using the solution for about a month or so at this point. It's still quite new to me. 

The stability of the product is very good. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. 

We haven't really experimented with scalability at all. We haven't used it for very long. The process we are running now does not have a large volume. Our processing is not too high today. I didn't push the framework to see how it goes with big volume data.

Currently, we have only three people that are using it in the company.

We haven't used the solution for very long and therefore haven't really had a need to reach out to technical support. As I've never been in contact with them, I can't evaluate how useful or helpful they are.

I have looked at Bonita Software a little bit, however, I haven't gotten too far in terms of studying it.

The solution's initial setup has a medium level of difficulty. It's not as easy and it's not hard. Maybe someone who is starting out and doesn't have any experience with any other framework may get into some headaches. However, I've worked with it now and for my level of expertise, it's got a medium level of difficulty to set it up.

We're testing the solution still and therefore we are using the community version right now. I wanted to take a look at the enterprise version, however, my customer would like to see more value before they agree to get into it.

We're just customers and end-users. We're currently still experimenting with the product and learning about it.

I'm using the latest version of the solution. I cannot speak to the exact version number, however.

I'd advise users considering the solution to stick to the documentation and go to their GitHub to view some staples. There is a lot of good stuff in there.

So far, we have been happy with the product and its capabilities. I would rate it at a nine out of ten.

We have integrated Camunda workflow and decision engine into our solution that enables management and digital sales of products – Digital Product Center. We use mainly Camunda Modeler and Camunda Cockpit. For some implementations, we also used Camunda Tasklist.

Camunda is used to model and orchestrate processes. We have developed a module where for selected process steps, the user can build forms that will be used to present or gather data by the end-user.

Another module is responsible for defining the products, with business parameters, that an end-user will be able to buy on the platform. The link between product definition and process definition is also configured.

This solution did improve our product significantly. We were able to focus on the development of other modules that integrate with Camunda, and together provide a powerful tool for our clients. Using such a solution gives our clients great flexibility and a short time to market for new product implementations. 

Next to our product, we are also using the Camunda workflow and decision engine in other custom implementations. Our partners can benefit from open-source, as we did with our product, and thanks to that, we get more custom development contracts.

It is very important for us to have an engine that understands the model defined in the modeler, according to BPMN 2.0. This way, we can use the model for business and development purposes without extra workload. We noticed that the project team collaboration is more effective when we use a working process model.

Last but not least I can mention robust and flexible Camunda Rest API Integration, the lightweight process engine can be easily distributed as a microservice, multiple database support, pluggable architecture, and bpmn.io.

In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition. Right now, thanks to the pluggable architecture, we have built features that partially substitute the enterprise edition features.

We have been using Camunda Community Edition for six years.

We didn’t have any problems with the Camunda Community Edition on production installations. We do have experience with process instance volumes starting in hundreds a year and up to 10 million a year.

The Camunda BPMN Platform is very flexible and gives several options to deploy and scale it. Process Engine can be deployed as:

• Embedded process engine – in your custom application (ex. Spring boot application)
• Shared – Camunda deployed in Application Server or Servlet Container (can be a Spring boot app)
• Standalone instance - it can be deployed as a microservice

These options give you a wide range of possibilities to scale your application. From horizontal scaling to vertical. Moreover, it can be deployed on-premises, cloud, or private cloud, including autoscaling mechanisms.

We did not use another similar solution but we did have experience with homegrown workflow engines, embedded in business applications.

The initial setup is straightforward, especially with Spring Boot Camunda Starter. The configuration is in application.yml files.

We have an in-house team for deployment and maintenance.

There is an open-source version available, that in its core features (workflow and decision engine, modeler) is exactly the same as in the enterprise version.

My advice is to think about what is most important to your business case and choose the right version. You can always migrate to Enterprise edition.

When we started to build Digital Product Center, we evaluated several options available at that time. We decided to use Camunda due to several reasons, but primarily due to the most valuable features mentioned above.

We are using the community edition so it is hard to ask for extra features ;-) I fully understand that if we still want to benefit from the open-source version, there has to be a paid premium version, so that the product can be further developed.

Primary use case is for fast prototyping innovatie processes within the social domain of the government.

Camunda has enabled us to do quick prototyping within end-to-end team consisting out  of information architects/process architects/developers and product owner to form a consistent view in business value, achitectural compliancy and technology.

The number of client implementations and cross-language capabilities to support multiple frameworks is very pluggable compared to other BPM engines out there. It's also more portable than most of them. Next to being open source, the modellers are made in HTML and can be embedded in your own website with little effort.

The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself.

The solution could also use more and better frameworks in terms of embedding them in the engine. Right now the only embedded framework that's supported is Java. It's not a problem because you can also have remote workers that do part of the process through their remote RESTful API which they have clients for, but you cannot embed .NET. You cannot embed that for execution within the engine through delegates, so I would definitely say that would be a plus if they would expand that. Certainly in terms of performance.

I've been using the solution for two years.

I haven't had any issues with any instability.

There's a free version and an enterprise version, so it depends on which you choose but it's very scalable, but you have to understand it's persistence strategies as it uses a centralized database. That's normal for a BPM, however. In their new product Zeebe, which is a derivative of Camunda, they've made it completely decentralized and scalable via partitions, which might be more generic and easier to understand than the forementioned persistence strategies of Camunda. Because of partitioning, Zeebe is also a step forward into better orchestration in a micro service landscape. On the other hand that comes with the cost of complexity of installation. I would say for small to mid-size companies Camunda is scalable enough.

We're using it in the innovation field labs for the government so there's about potentially 350 municipalities there, and the number of people who are participating in this common ground field lab is about 150 potential developers, product owners, business analists that can be tied together in their disciplines around the Camunda Process and Decision Modelling Engines. A few products in those labs are now being developed using Camunda.

We are able to do everything from community support. Everything is well documented there. There has been no need to get support from them specifically but one of the owners writes a lot of papers and presents webinars which you can join for free. I would say they have very, very good support and are very open-source community-minded. I think they are one of the most supportive companies I've seen.

I don't have any knowledge about the paid support, because we don't do paid plans. I suppose that it would be great because if their free seminars and white papers are good, I suppose a higher level of support would be great, they really know what they are doing.

We used a workflow engine. The reason for switching is compliancy by design. Mainly Object Management Group (OMG) and Triple Crown Standards (BPMN, DMN, CMMN), which are supported by Camunda allowed us to reach this compliancy.

It depends on how you set it up. If you want to set it up for demo purposes or development and start working with the product, the set up is fast. The first one I installed took me five minutes and it was running.

We wanted an open source engine. Therefore we did not evaluate other engines such as Mendix, Pega.

We use the free version, the open-source version, but there is an Enterprise option. And the Enterprise version has heat maps so you can easily optimize complex processes on performance. You can easily see the hot spots that need to be scaled in a different manner in terms of hardware or improving your process flow.

I would definitely recommend the solution to anyone. At least for the short-term. They are currently shifting towards their new product, Zeebe. We are actually currently using it already in smaller labs on smaller projects, such as modelling process flow's and micro service orchestration driving front end ui's such as digital assistants. But there is not much difference between the two so, I would definitely advise anyone starting with a BPM, in general, to start with Camunda. I found Camunda really easy to start with.

I would rate this solution 8 out of 10.

The primary use case of this solution is for migrating IBM BPM to Camunda.

We helped our customer to reduce their licensing and operational costs to a larger extent by proposing Camunda BPM to replace existing BPM solution. They were very much impressed with the capabilities of Camunda BPM and started migrating to Camunda BPM

I like everything about the entire BPM that comes with the BPM suite. It's more intuitive and they are enhancing the product very effectively year after year.

It's a customizable product and it's user-friendly.

I don't see many issues with this product.

The migration strategy needs to be improved. Most of the financial institutions in North America are looking towards open source BPM to replace their existing existing BPM platform.Camunda has already started working on a plugin to mgirate any kind of BPM workflows to Camunda BPM seamlessly. They have just released a beta plugin to migrate Legacy BPM processes to Camunda BPM. If they make it as a full-featured version, that would be a lot of help with migration projects. 

I have been using Camunda BPM for six years.

We are using the latest version of this solution.

It's a stable solution. We have not had any issues.

It's highly scalable and offers high availability. We used eight in a containerless server and also on a shared server.

I have work with different organizations, particularly with Camunda BPM. These organizations that we have recently started with are still in the beginning stages of the practice. Previously, we had heavy usage and had to support two to three clients simultaneously.

Technical support has been very helpful, even during the RFP phase. If we needed to verify anything then we could speak to the sales head directly, as well as to the product team.

Previously, I worked with JBPM, which was an open-sourced BPM.

The initial setup was straightforward. We didn't have any issues.

The only issues we could have would be with our code.

When compared with the proprietary products, the pricing costs are much less, even though it is an enterprise edition. It's very minimal. 

My customers and I are very happy with the pricing cost and the features.

Pricing depends on the number of tasks we use.

Yes. We evaluated JBPM and Activiti BPM before finalizing Camunda

I would definitely recommend this solution, especially if they are spending a large amount of money using proprietary BPM tools, such as Pega BPM.

I would rate this solution an eight out of ten.

We had a client who wanted to use a BPM to track user subscriptions on their website. They had 20 steps from different areas and different people who wanted to join as new users of their services. 

We had to use Camunda BPM to track those services because they used to lose track of some clients in the past. They then had to spend more, add some more steps, and add new user subscriptions for months. 

The key here was always to track a new user and guarantee that they will get subscribed to their service in good time.

There's this graphic that tells you how many lines or how many tickets are in each step. In that way, you know where you stand. I find this feature very valuable.  

These are your bottlenecks, and you can see what the tasks are, the problems, see how much time must be spent on them. Then you can propose to fix it or make some improvements to make things go faster.

Documentation can be improved. Right now, the documentation isn't properly organized. We have a lot of documentation. We follow the instructions. We follow some blogs and videos on YouTube. But it doesn't feel like we have all the information we need to implement Camunda BPM.

I have been using Camunda BPM for two years.

Camunda BPM is a stable solution.

Camunda BPM is a scalable solution. It's a JAVA-based application, and we were able to install it in AWS and do all the things we wanted to do. 

The initial setup was complex. We really needed to study and understand how it worked. It was difficult because we didn't have enough information in the manuals.

We did what was said in the manual and then wanted to do more. We watched several videos, and we started to connect the dots. With our own solutions or conclusions, we were able to implement Camunda BPM.

We implemented Camunda BPM by ourselves, in-house. 

I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive. I think the license for an on-premise system is about $50,000, and that's expensive when you have only 100 users.

I used Bizagi before. It's easier to implement, but the problem is that you have to use their suite. You have to use their screen, their admin screens, or user screens. The UX and UI experience is also not good.

We decided to go with Camunda BPM because it gave us what we needed. That is, we can get inside Camunda and use only the tracker of the application. We don't need to use mandatory things like your pages or your web forms.

We can really code what we want and use it. We can create our own UI while using Camunda BPM at the same time. We really liked that because in my company specifically, we use a lot of UX, so all the UIs were very important for us.

Camunda BPM allows us to have a BPM bot with our own UI, and that's what we liked most about Camunda.

I would advise potential Camunda BPM customers to be patient. Perhaps all the information isn't available in one click, but it's possible to implement Camunda BPM, and it's quite flexible. It's worth a try.

On a scale from one to ten, I would give Camunda BPM an eight. 

The feature that I like most is the decoupling architecture. I can use any other tools to create services and the UI, and then use them together with the Camunda BPMN engine. 

I would like to see more examples of using .NET and Camunda. I'm from the .NET world and I would like to use it, rather than Java. For Java, Camunda is great. For .NET I have opinion that need more real life examples. For example I woudl like to see example of  .NET Blazor UI with Camunda.

Also, I would like to see more examples of how to work with a team of users.

I am new to Camunda BPM and have been using it for only one year.

It is stable and I don't have any problems with it.

I don't have any experience with scaling Camunda in practice. However, I have read about it and feel that it's a scalable solution. We can install a lot of different installation and they can work together.

We didn't have any experience with technical support.

The initial setup is easy. I wouldn't say that it is complex at all. They deployment takes only a day. If you don't want to use something specific then you can install it in two hours.

We use the open-source version, which can be used at no cost.

I would highly recommend the open-source version of Camunda, which can be used free of charge, for any software development company that would like to implement BPM in their software solutions. For software companies, it is a very good product.

You can have BPM in an engine and you can use external software solutions to create the UI, and you don't need to pay anything for licensing. This means that you can incorporate it fully, and use as much as you need. You can expand your software solutions if you want, without any license, which I think is great.

This is a good product but because it's open-source, it's always missing something.

I would rate this solution a seven out of ten.

We are a bank and use this solution for process modeling, organizing, and process architecture like line of business, and to be able to make process interfaces between each diagram. Activities include client enrollment, or a client account opening with a process for loan granting, which can't be done in Modeler. We are customers of Camunda and I'm a process analyst. 

The most valuable features are the ease of use and the ability to streamline a process model on a BPM diagram.

Process interfaces between diagrams could be improved. I'd like to see process interfaces and structure in order to make process architecture. Not only to lift diagrams, but to make new diagrams and new data. You can make new diagram and new data but if the client wants to open a current account, then it must be a process interface. It would also be helpful if they would publish processes in a format that can be easily viewable and understandable. The main area would be in publishing because we want to have all the processes published on our intranet. 

I've been using this solution for six months. 

The stability is fine although we did have some initial problems with it. 

The solution is quite scalable and functional. We have seven to 10 users doing process modelling. They're focused on archiving processes.  

Technical support is fine, although a little slow. 

The initial setup was very easy, I did it myself. 

As a process analyst, I'm into IT development, so my advice is not to make processes highly detailed. The value added here is the freeware version that can give you the best tool to get the job done as a process analyst. 

I would rate this solution an eight out of 10. 

We are using Camunda BPM to schedule outbound phone calls.

The most valuable feature is the scheduling.

The upfront enterprise-level support could have been better. They need improvement.

The initial set up could be simplified, it's complex.

I would like to see better sales support, upfront implementation, and more a more wizard-like walkthrough with the next release.

I have been working with Camunda BPM for three months.

We are using the most recent version.

It's a stable solution. 

We have not had any issues in the three months that we have been using it.

We have not done any scaling yet.

Technical support is good. 

We have more of an issue with sales support.

We did not use another solution previously. Camunda was our first choice.

The initial setup was complex and it took us five days to deploy it.

Licensing costs are anywhere from $80,000 to $100,000 USD per year.

For anyone who is interested in using Camunda BPM, I would recommend reading the documentation. 

The documentation is good and can be easily accessed online.

I am happy with Camunda BPM.

I would rate Camunda BPM an eight out of ten.