Try our new research platform with insights from 80,000+ expert users
reviewer2227845 - PeerSpot reviewer
VP and Principal Architect at a financial services firm with 1,001-5,000 employees
Real User
Fully API-based, enabling easy integration and customization but lacks sufficient built-in dashboards and reports for operations and monitoring
Pros and Cons
  • "The architecture is good because it's a headless workflow. I can create my own frontend, and it's fully API-based."
  • "Without a proper frontend, the business cannot effectively use the platform."

What is our primary use case?

We use the Camunda platform for workflow management.

What is most valuable?

The architecture is good because it's a headless workflow. I can create my own frontend, and it's fully API-based. Our approach is more flexible, so I can use the Camunda API to generate my own workflow blueprint. 

Additionally, it's cloud-ready as we have deployed it on the Kubernetes container platform, which aligns with our cloud-first architecture. These are the aspects we like about Camunda from the IT side.

What needs improvement?

Camunda lacks sufficient dashboards for operations and reporting. Although I can create dashboards and reports using the provided framework, it's not as enterprise-ready as some of the competitors in the market. They offer ready-made dashboards that are easier to create compared to Camunda. That's an area where Camunda can improve.

So, in future releases, I would like to see better dashboards.

For how long have I used the solution?

I have been using Camunda Platform for a year. 

Buyer's Guide
Camunda
July 2025
Learn what your peers think about Camunda. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.

What do I think about the stability of the solution?

I would rate it around seven out of ten. We haven't encountered significant issues or unavailability of services.

What do I think about the scalability of the solution?

In my organization, at least 100 users are using this solution. I would rate it an eight out of ten in terms of scalability.

What about the implementation team?

It requires maintenance such as patching and other regular tasks.

What's my experience with pricing, setup cost, and licensing?

I would definitely recommend it. 

Overall, I would rate the solution a six out of ten because Camunda does not provide a prebuilt interface. I have to develop it myself. To provide a comprehensive product to my business users, I need a frontend. The frontend provided by Camunda vendors is very basic. Most of the vendor's customers develop their own UI or frontend using technologies like React, React Native, or JavaScript frameworks. 

So I rate Camunda Platform a six out of ten due to the incomplete delivery of a frontend. Without a proper frontend, the business cannot effectively use the platform. This is an area where I'm still exploring how well the competition performs. That's why I'm giving a slightly lower rating. However, in terms of orchestration, API capabilities, and cloud compatibility, Camunda is very good.

Which other solutions did I evaluate?

I have used IBM BPM and Newgen in the past. We are still using IBM BPM alongside Camunda.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Managing Director at Cheltenham Consultants
Real User
Lightweight and can be embedded in existing Java code, but technical support is below average
Pros and Cons
  • "The most valuable features are that it's lightweight, can be embedded in existing Java code, and keeps track of the workflow state and the instances that we need."
  • "In the future, I would like to see better transactional integrity."

What is our primary use case?

Our deployment is not live yet. We are in the process of building it.

We make basic use of this solution. It is embedded within a code module that requires workflows. Essentially, Camunda is used to keep track of workflow activity. So, we're not making massive use of it. Rather, we're making use of it as an embedded microservice.

What is most valuable?

The most valuable features are that it's lightweight, can be embedded in existing Java code, and keeps track of the workflow state and the instances that we need.

What needs improvement?

The development team had a lot of issues at the start. Guaranteeing the execution times that it will work to is difficult. It's an embedded state machine, although it doesn't give you guarantees of when it will update the state. It can be quite difficult because you can get into timing issues, which is a real pain to sort out. We were able to resolve this by writing a wrapper around it. You have to be very certain that the transactional integrity is provided to the API user.

In the future, I would like to see better transactional integrity.

For how long have I used the solution?

We have been building the Camunda Platform for approximately two and a half years.

What do I think about the stability of the solution?

We use it on a daily basis and apart from the timing issues, we haven't had any problems. We have been doing a lot of heavy testing because it's a big, National system.

What do I think about the scalability of the solution?

Scalability-wise, it's fine. It sites within the Kubernetes nodes and scales with those.

I am the technical design authority that chose the product. A whole team of developers is working on it. As it's not live yet, the users are testers and developers, and there are approximately 40 of them.

When it goes live, there will be several thousand users, but that won't be until next year. In terms of expanding usage, potentially, we might because there are a lot of workflows that we could map out of the current one. The one that we are doing now is quite complex and we needed to embed the service. Potentially, it could go across the whole of this business area, which is something that we are thinking about.

How are customer service and support?

We contacted technical support when we had the initial problems with timing, and they were below average. We ended up having to resolve the problem ourselves by writing a wrapper.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one. It was all greenfield development.

How was the initial setup?

Camunda is easy to set up. The initial setup was fine until we had an issue with execution times not being guaranteed. That took quite a number of weeks to resolve. 

We developed this platform on-premises and we deploy through AWS.

What about the implementation team?

We brought some people in to assist with our implementation. They were supposed to be experts, but they weren't that great. They wanted us to make much wider use of it, and we only wanted to use it quite in a small way. So, we paid for a bit of consultancy, but then we didn't keep them on.

They were typical London consultants. At £1,800 (approximately $2,400) per day, they were ridiculously expensive.

It is only a small team that maintains it. Right now, we only have one person for that.

What's my experience with pricing, setup cost, and licensing?

We are using the open-source version, free of charge. We didn't bother with the enterprise features. We did look at the enterprise features for the MI component but we ended up writing our own.

Which other solutions did I evaluate?

More than two years ago, we did a lot of work evaluating Camunda and other products. The two other solutions that we looked at were Pega and Appian.

Pega and Appian were much larger than Camunda, so they didn't meet the criteria of being lightweight. They had a lot of features, which is something that we took into consideration. However, if we were going to extend it to all of the other workflows then these other products were not quite right.

What other advice do I have?

My advice for anybody who is implementing Camunda is to pay attention to transaction integrity. The biggest lesson that I have learned from using it is to do a little bit more architectural spike work before committing to all of the development.

Overall, it is a pretty good product but there is room for improvement.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Camunda
July 2025
Learn what your peers think about Camunda. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.
PedroPeres1 - PeerSpot reviewer
Head Of Architecture at Syone
Real User
Offers great flexibility and easy integration with the architectural environment
Pros and Cons
  • "Provides an easy way to integrate with the architectural environment."
  • "It lacks some preset features and configurations which would make it more plug-and-play for customers."

What is our primary use case?

We're using Camunda as an SI integrator. We are currently working on becoming partners with Camunda but for now, we're customers.

What is most valuable?

Camunda provides an easy way to integrate with the architectural environment and it offers us flexibility.  

What needs improvement?

I'd like to see a number of preset features and configurations included in the solution to make it more of a plug-and-play kind of product. That would help us in terms of our customers. 

For how long have I used the solution?

We've been using this solution for six months. 

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and support?

Camunda is not a huge company and they haven't yet reached a critical mass of users but the customer service is good and efficient. 

Which solution did I use previously and why did I switch?

In my previous job, we used Appian and I've also used IBM BPM. When I switched jobs I chose Camunda because I found the initial setup to be easier and it's very user-friendly for the projects I'm working on. In some instances, it might not be suitable such as in a bank where there are over 300 processes. In that case, IBM BPM might be a preferable solution, but I don't see much advantage. 

How was the initial setup?

I was responsible for the deployment; we had one person dealing with the structure and another for the implementation. The initial setup was straightforward and fast. Everyone in the company uses it, we have around 200 employees. 

What was our ROI?

We've seen a return on investment in terms of processes and that was apparent quite quickly.

What's my experience with pricing, setup cost, and licensing?

There's a community version where you only pay for the support or you can choose the enterprise version depending on your needs. 

Which other solutions did I evaluate?

We evaluated Appian for my current job but it's less beneficial if your aim is to have your customers at the front end. We took the middle road when we went with Camunda and the flexibility it offers is a big advantage for us. Appian and IBM don't provide a community version and for the enterprise version, Camunda is an affordable solution. 

What other advice do I have?

If you're looking for flexibility, this is the solution. There's no super bullet that does everything but the flexibility Camuna provides is a good start. 

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Business Consultant, Managing Partner at sabi consulting
Consultant
Free version best for teaching how to develop process application
Pros and Cons
  • "I think that the positives of Camunda Platform are that our customers can start with the free version. I think it is the most important."
  • "There are a few things that I'm missing. For instance, the user interface creator, which I know other systems have, like Aurea or Lombardi, which are IBM solutions. The interface creator, including the data model creator or some module which would allow the users who are not programmers or business consultants and who are not technically skilled in database and Java programming, to create data models and user interfaces."

What is our primary use case?

I use Camunda Platform for trainings. I teach people how to develop process application. I am helping people understand what Business Process Management Suites are, what they can use it for, and their advantages. I am a trainer and a consultant, but not a reseller.

We use the open-source free version so we do not pay for support.

Because Camunda has various versions, there is the Platform itself, which contains the process server, and there is the Modeler, and it is distributed differently and used for different purposes.

What is most valuable?

I think that the positives of Camunda Platform are that our customers can start with the free version. I think it is the most important.

I do not recommend anybody use the free version for production without paying for a support subscription. I always recommend to use the free version only for testing and learning purposes. And I think for that purpose, it is perfect.

What needs improvement?

There are a few things that I'm missing. For instance, the user interface creator, which I know other systems have, like Aurea or Lombardi, which are IBM solutions. The interface creator, including the data model creator or some module which would allow the users who are not programmers or business consultants and who are not technically skilled in database and Java programming, to create data models and user interfaces. I used to use have this with Savvion and Aurea BPMs.

For how long have I used the solution?

I am using the Camunda Platform for about six years.

What do I think about the stability of the solution?

Because we use it only for learning purposes and the solution is not used by more than four - six people at once, we haven't faced any issues.

What do I think about the scalability of the solution?

Our purpose is very simple, it is only for trainings for our customers who come to us to learn how to create process application. I do about four trainings a year and they usually have from four to six attendees. So it's about 20 people per year who have access for only two months each.

They receive the access to their personal account for two months. They receive it when they attend the course and they have access two months after the course and then the account is closed and the tenant is deleted.

In terms of how much staff is needed for deployment and maintenance, it is just me and one programmer.

Hard to say if we will increase usage. I am in communication with another company which is developing their own process platform, so maybe I will switch from Camunda to their platform in the future.

How are customer service and support?

We have been using the community very often, but we haven't tried to contact support because we do not pay for the support.

Which solution did I use previously and why did I switch?

I did use two platforms intensely in the past. I worked with the IBM Business Process Suite. It was later replaced by the Lombardi solution. Then I was working with and implementing Savvion, which was later bought by Banerjee and now is represented by Aurea Business Process Management Suite, which is still my favorite.

I met in-person with Mr. Ketabchi, who is the father of Savvion Business Process Management Platform and I really believe that it is a very well designed solution and very user-friendly for the business consultants and business process analysts. It is my favorite one. After Progress Software divested this solution and created the Aurea company and distributed it from there, Aurea managers decided that our market is too small for their interest, and we had to search for new solutions.

Then we switched to Cordys and we became a partner Cordys for Central Europe, Poland, Czech Republic, Slovakia Republic and Hungary.

We implemented Cordys to at least one important customer which is East European broadcasting, TV broadcasting corporation. But then Cordys was diverted by Mr. Baan, the founder of Cordys to OpenText, and again OpenText changed their sales policy. So again, our market is too small for them.

We were searching again for another solution. So the next in the queue was with Bonita and Bizagi, but finally I decided for the free version of Camunda because at that time I only needed something for training purposes because six years ago I started to concentrate on trainings for business process analysts and consultants and for trainings in the area of process automation.

How was the initial setup?

The initial setup is not too complicated.

We started with the analysis. The implementation depends on what you are asking for. We had a few discussions with the developers about what I expect and they developed and implemented it in about two months with about 10 days of work.

I have to say that the developers I cooperated with had previous experience with Camunda.

What's my experience with pricing, setup cost, and licensing?

The price is for support, because as far as I know, Camunda doesn't sell licenses, it provides service support, not the licenses. It is a difference. Because you don't buy a license, but you do buy the support services. I think that for the support services, the price is very fair. And if I would go for the project, I would surely decide for Camunda because the yearly support price is very fair. I don't remember exactly. But at that time, when we did the calculation, it was about €20,000 per year.

What other advice do I have?

My advice to anyone considering Camunda is that I recommend to use the free version for trainings and for testing and for not very crucial process automation for pilot project purposes, but not for production and not for key processes. For key processes and for production, I always recommend to buy the support.

On a scale of one to ten, I would give Camunda Platform a 10 for sure.

It's very good. But it depends on what you are expecting.

For other purposes, there might be something else which is preferable. It is not easy to say there is one business process management for all purposes, for all companies. I would recommend Camunda for either small or middle-sized companies.

I would not recommend it for corporate uses because to integrate in this scenario requires much more extensive and intensive technical work for integration with the usual applications, et cetera. Therefore, Bonita or IBM Business Management Suite, for example, already have many thousands of connectors to Salesforce, SAP, ERP Systems, Microsoft systems, et cetera, whereas with Camunda, you are almost in the beginning and you have to develop everything by yourself. So for larger companies, the implementation might be too long and too expensive.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Juan Pablo Barragán - PeerSpot reviewer
Owner and Principal at Odoo Concept
Real User
Top 20
Offers good interface, Camunda Cockpit and automation capabilities
Pros and Cons
  • "It is a scalable product. I would rate the scalability a ten out of ten."
  • "It's costly and not accessible for small enterprises or startups. It would be great if Camunda offered a tier plan for smaller companies."

What is our primary use case?

I use it for designing my BPMN models for my company processes, but I don't use Camunda in-depth. 

So, the Camunda Modeler is a free version of Camunda. It's just one small part of it.

What is most valuable?

It has great value in terms of automation. We can automate processes. 

Another great thing is Camunda Cockpit. The interface is great. 

What needs improvement?

It would be great to have the ability to display more than one process collaboration in the same view. 

Ideally, we could collapse and expand each process within that view, clearly visualizing two different processes collaborating through messages.

For how long have I used the solution?

I have been using it for a couple of years. I use version eight (v8).

What do I think about the stability of the solution?

It is a stable product. I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

It is a scalable product. I would rate the scalability a ten out of ten. 

How are customer service and support?

I didn't need the techincal support. I haven't needed to for Modeler. It's simple. 

But if I were to use their automation engine, I'm sure I would need support.

Which solution did I use previously and why did I switch?

Camunda was my first option.

How was the initial setup?

I would rate my experience with the initial setup an eight out of ten, with ten being easy. It is pretty straightforward. 

We use Camunda on the cloud. Camunda provides the cloud.

It is east to use. 

What about the implementation team?

We didn't have to deploy anything. We just opened an account, signed up, and that was it.

What's my experience with pricing, setup cost, and licensing?

It's costly and not accessible for small enterprises or startups. It would be great if Camunda offered a tier plan for smaller companies. I wouldn't recommend the paid version for small projects.

What other advice do I have?

Camunda automation engine is quite complex and technical. It requires technical knowledge, and I don't think anyone can start by themselves. 

However, Camunda Modeler is different and doesn't require technical knowledge.

Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1195653 - PeerSpot reviewer
BPM Technical Referent at a computer software company with 1,001-5,000 employees
Real User
Provides excellent documentation and Camunda cockpit acts as a powerful dashboard, offering a comprehensive view of processes
Pros and Cons
  • ", Camunda can be a powerful tool to work with when used in an optimized and well-implemented manner."
  • "When building interfaces, there are limited tools to work with, especially when dealing with different types of tasks, such as user tasks and system tasks."

What is our primary use case?

We have implemented it for an existing production application called Click End Connect, which is used for Orange Shops. Click End Connect allows users to view available mobile devices, select the shop that best suits their needs, and collect the chosen device within two hours without having to wait in the shop. The application handles stock verification and ticket collection processes seamlessly.

How has it helped my organization?

We have the Camunda Platform's cockpit, which is a key component of the Camunda Platform. By utilizing the Camunda cockpit, we can define stages and collect valuable data, including key performance indicators (KPIs). This allows us to identify areas of weakness that can be improved upon. 

The BPM (Business Process Management) cycle follows a pattern of collecting data, making improvements, executing processes, and then continuously refining them with the input of the entire team. The Camunda cockpit serves as a powerful tool provided within Camunda Platform. It acts as a dashboard, offering all the necessary information and key performance indicators required for effective monitoring and decision-making.

What is most valuable?

The most important thing about Camunda is that it's open source. It's a tool that is tuned to our pro profile concept, which suits our preferences and project needs. It's been really beneficial for us. 

The connectors available on Camunda Platform have responded to all our requirements, such as sending emails, and SMS, making web service calls, API integration, and handling show requests. 

Additionally, we were able to connect it with the Docker platform, allowing us to use containers that meet our performance needs. 

What needs improvement?

There is something that could be improved, particularly the availability of a drag-and-drop front-end tool for the workflow designer. When building interfaces, there are limited tools to work with, especially when dealing with different types of tasks, such as user tasks and system tasks. It would be beneficial to have something like the latest version of Ondula, which offers more flexibility and ease of use.

For how long have I used the solution?

I've been using Camunda for five years now. We collaborated with a company called Schema in Paris, which provided us with support when needed and integrated closely with us. Camunda was the first product we put into production, and it has been quite successful.

We are currently using the seventh version of Camunda. We haven't upgraded to the eighth version yet. However, we are studying the possibility of migrating to the new version, especially the cloud-based variant with DB platform integration, among other features.

What do I think about the stability of the solution?

It is a stable solution if you have a properly configured server, regardless of the server type you are using (e.g., Apache, Nginx, or others), Camunda remains stable. 

As long as you have a good configuration, you shouldn't face any significant problems.

What do I think about the scalability of the solution?

It is a scalable solution. We use four containers for our production environment. It is scalable and easy to maintain. 

We haven't encountered any problems with scalability during both the testing and deployment phases.

How was the initial setup?

It is not overly complex to set up and implement if you are already a Java developer. For Java developers, it is quite straightforward and manageable. 

However, if you are, for example, a PHP developer or someone working with a different technology stack without Java skills, it may be a bit challenging to get started with Camunda. In such cases, I would recommend seeking assistance or guidance.

Camunda is a highly documented platform. I really appreciate that aspect. When I started working with Camunda, I made sure to read all the documentation for the APIs and other related information. It's a well-documented tool.

What about the implementation team?

The deployment process utilizes DevOps practices. We make use of tools like Docker, which are suitable for various platforms and easy to use.

The deployment usually takes around five minutes. This includes steps such as packaging, configuring the environment, installing the application, and allowing the server to start. The entire procedure is completed within five minutes.

Moreover, it can be managed by a single engineer or developer who has experience with CI/CD, DevOps platforms, Docker, and related technologies. 

Although not a junior developer, one knowledgeable person can handle the deployment process. In our case, we had one individual who handled the deployment for us, and for subsequent applications, each of us was responsible for maintaining our own application.

What's my experience with pricing, setup cost, and licensing?

There were some features that were only available in the paid version, not in the community version we used. For instance, we implemented an interface ourselves to view the history of our process instances because the historical data functionality was not accessible.

It is available, but it is part of the enterprise edition, which requires a paid license. We didn't have the option to purchase licenses as we migrated to open-source tools. 

So we had to customize our interfaces and tools using the Camunda API to replace the functionality found in the enterprise edition. That's how we managed it.

Which other solutions did I evaluate?

We have compared Camunda with the Bonita platform, and Camunda came out as the preferred choice in terms of features and functionality.

What other advice do I have?

I recommend developing their expertise and skills with BPM. They should have a deep understanding of architecture. Starting with good releases is important because it allows users to become familiar with powerful tools and solutions. 

If you encounter a real problem, it is crucial to have a well-configured environment, whether it's a web server or any other production platform. Implementing BPM with good practices and optimization is key. 

Overall, Camunda can be a powerful tool to work with when used in an optimized and well-implemented manner.

Overall, I would rate Camunda Platform an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Founder at Simpro Tech
Real User
Beneficial BPM, easy to install, but pricey in comparison to other products
Pros and Cons
  • "Having knowledge of the BPM and monitoring process has proven to be very beneficial, as I am currently engaged in documenting processes for Clientele."
  • "The primary issue regarding the Camuto platform is its high cost of training. This is why I haven't discussed it extensively, as compared to other products that are more affordable in terms of developer training."

What is our primary use case?

The majority of my research work pertains to financial organizations, specifically, credit processes, loan origination, and appraisal of loan decisions. The majority of my clients are financial institutions.

What is most valuable?

Having knowledge of the BPM and monitoring process has proven to be very beneficial, as I am currently engaged in documenting processes for Clientele. 

The BPM has been of real help because I'm knowledgeable about the BPM and monitoring process. I've been in the process of documenting processes for Clientele. 

Although I have acquired knowledge about process automation, I am facing a challenge in implementing it for one of my clients due to various reasons such as some of them still using legacy systems or undergoing changes in their core banking software. However, I am eagerly looking forward to the opportunity to implement a process automation solution for one of my clientele.

What needs improvement?

The primary issue regarding the Camunda platform is its high cost of training. This is why I haven't discussed it extensively, as compared to other products that are more affordable in terms of developer training.

For instance, if I were to compare a Process Maker who provides free training with UiPath, which is also free, and then with the Camunda Platform, the latter requires payment for its services and verification procedures. The amount charged by Camunda is quite substantial and not negligible.

As you can see, I am unable to carry out any implementation without having received prior training, and this has been a major disadvantage of using the Camunda Platform.

I would like to see the pricing improved.

For how long have I used the solution?

I have been using the Camunda Platform for approximately a year now.

I am working with the community edition. 

I am not aware of the version that we are using, but I don't believe that it is the most recent version.

What do I think about the stability of the solution?

I haven't had the opportunity to test the solution in an actual working environment yet, as it seems that you haven't deployed it either. Although I have used a modeler extensively, I haven't been able to deploy a solution to a client, so I can't speak to its stability.

What do I think about the scalability of the solution?

It is my understanding, that the solution is highly scalable, but I haven't had the chance to test its scalability. 

I haven't encountered any issues with the solution crashing, so I don't have any experience in troubleshooting such problems. 

However, I'm willing to experiment with the different versions I have and try to find a solution if any issues arise. 

We currently have three users.

Our original plan was to implement this solution for a client. However, I found it challenging to promote the product without having the necessary technical expertise to modify the code in certain areas. I had to go through additional training, which, as I mentioned earlier, was a disadvantage since it made me hesitant to deploy the solution in a financial institution.

I don't believe I have the necessary accreditation or certification to deploy the solution. I haven't undergone the required training or been formally verified as competent in this area.

How are customer service and support?

I haven't reached out to technical support since the community version doesn't offer it unless I seek assistance from the forum.

How was the initial setup?

Setting up the software development process is not difficult for me because I am knowledgeable in this area.

Since the process is mostly Java-based, there is no need for me to do any training. However, the aspect of training poses a challenge due to its high cost.

The initial setup was straightforward. That was what I was able to accomplish. 

It took me approximately two to three hours to complete the task. I had to refer to tutorials and make some adjustments on my computer, which consumed some time. As a developer, I found the task relatively easy to handle.

I deployed it. But it was not a major inconvenience for me. It was deployed a year ago.

What's my experience with pricing, setup cost, and licensing?

In Africa, the cost of deployment is an important factor to consider since it adds to the overall cost. This might be the only drawback to using it.

Licensing fees are paid on a yearly basis.

It's an expensive solution.

What other advice do I have?

Having learned about BPM, I gained valuable insights from one of the key contributors to the ONG group, a prominent founder of the organization who is also involved in the development of Camunda. Based on my experience, I would strongly suggest this solution to anyone seeking to implement a robust Camunda Platform.

My recommendation is to ensure proper documentation of the initial processes. This is because one of the challenges faced by our clients is the lack of documentation for their processes.

The challenge lies not only in defining policies but also in documenting end-to-end processes. During the documentation process, it becomes apparent that some knowledge is retained by individuals rather than being stored in a centralized procedure. 

Before considering automation, I recommend prioritizing process documentation. This ensures that all critical information and expertise are centralized and easily accessible, resulting in a more successful automated implementation.

I would rate Camunda Platform a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PawanSingh2 - PeerSpot reviewer
Director at Marsh
Real User
Top 5
Open-source, easy to develop, and scalable
Pros and Cons
  • "The most valuable features are the workflow, the task list, and the modeler where we use VPN."
  • "An improvement would be to support Angular 2 instead of AngularJS, which is quite old."

What is our primary use case?

We use Camunda to automate business processes.

What is most valuable?

The most valuable features are the workflow, the task list, and the modeler where we use VPN.

What needs improvement?

An improvement would be to support Angular 2 instead of AngularJS, which is quite old. I would also like Camunda to provide support for migrating to the new version so that my processes migrate without any problems.

For how long have I used the solution?

I've been using Camunda for almost six months.

What do I think about the stability of the solution?

Stability-wise, Camunda is good, but sometimes task queries get very slow when we have a large number of tasks.

What do I think about the scalability of the solution?

The scalability is quite good, we've had no challenges with it.

How was the initial setup?

The initial setup is quite easy - I set it up in 30-35 hours.

What's my experience with pricing, setup cost, and licensing?

The license is quite expensive, which is why we went with the community version.

What other advice do I have?

We chose to use Camunda because it's open-source, easy to develop, and scalable, plus we were able to develop some of the enterprise features offered with the license in-house only. I would definitely recommend anyone thinking of implementing Camunda to try it out, just bear in mind that when the number of tasks increases, you need to write your own queries and that you need to keep the number of form variables low because performance decreases when it gets higher. I would rate Camunda Platform eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Camunda Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Camunda Report and get advice and tips from experienced pros sharing their opinions.