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Juan Pablo Barragán - PeerSpot reviewer
Owner and Principal at a tech services company with 1-10 employees
Real User
Top 20
May 24, 2024
Offers good interface, Camunda Cockpit and automation capabilities
Pros and Cons
  • "It is a scalable product. I would rate the scalability a ten out of ten."
  • "It's costly and not accessible for small enterprises or startups. It would be great if Camunda offered a tier plan for smaller companies."

What is our primary use case?

I use it for designing my BPMN models for my company processes, but I don't use Camunda in-depth. 

So, the Camunda Modeler is a free version of Camunda. It's just one small part of it.

What is most valuable?

It has great value in terms of automation. We can automate processes. 

Another great thing is Camunda Cockpit. The interface is great. 

What needs improvement?

It would be great to have the ability to display more than one process collaboration in the same view. 

Ideally, we could collapse and expand each process within that view, clearly visualizing two different processes collaborating through messages.

For how long have I used the solution?

I have been using it for a couple of years. I use version eight (v8).

Buyer's Guide
Camunda
February 2026
Learn what your peers think about Camunda. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
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What do I think about the stability of the solution?

It is a stable product. I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

It is a scalable product. I would rate the scalability a ten out of ten. 

How are customer service and support?

I didn't need the techincal support. I haven't needed to for Modeler. It's simple. 

But if I were to use their automation engine, I'm sure I would need support.

Which solution did I use previously and why did I switch?

Camunda was my first option.

How was the initial setup?

I would rate my experience with the initial setup an eight out of ten, with ten being easy. It is pretty straightforward. 

We use Camunda on the cloud. Camunda provides the cloud.

It is east to use. 

What about the implementation team?

We didn't have to deploy anything. We just opened an account, signed up, and that was it.

What's my experience with pricing, setup cost, and licensing?

It's costly and not accessible for small enterprises or startups. It would be great if Camunda offered a tier plan for smaller companies. I wouldn't recommend the paid version for small projects.

What other advice do I have?

Camunda automation engine is quite complex and technical. It requires technical knowledge, and I don't think anyone can start by themselves. 

However, Camunda Modeler is different and doesn't require technical knowledge.

Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
LucasOlmos - PeerSpot reviewer
CTO at a financial services firm with 51-200 employees
Real User
Feb 18, 2024
Integrates well with different products and has an easy setup process
Pros and Cons
  • "Camunda's most valuable feature is its ability to integrate with different products."
  • "They could provide more documentation regarding the integration of different programming languages."

What is our primary use case?

We use the product to automate business processes for our clients.

What is most valuable?

Camunda's most valuable feature is its ability to integrate with different products.

What needs improvement?

They could provide more documentation regarding the integration of different programming languages. We encounter challenges finding recommendations or online documents while developing processes.

For how long have I used the solution?

We have been using Camunda for more than five years.

What do I think about the stability of the solution?

I rate the platform's stability a nine out of ten.

What do I think about the scalability of the solution?

The platform is more suitable for medium companies. Enterprises might need more automated and customizable solutions. I rate Camunda's scalability a nine out of ten.

How are customer service and support?

We encounter challenges in finding examples for particular programming languages. Apart from that, the technical support documentation is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup process is easy. It was the primary reason to opt for Camunda.

What's my experience with pricing, setup cost, and licensing?

The product is expensive for a small or medium-sized company. I rate the pricing a two or three out of ten.

What other advice do I have?

Setting up or translating business processes using the Camunda platform is easy. It provides flexibility for integrating with different third-party systems. We have implemented the product to optimize internal business processes and improve API communication between different units.

I rate it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Camunda
February 2026
Learn what your peers think about Camunda. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
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Yogesh Naik - PeerSpot reviewer
Principal Software Engineer at a individual & family service with 51-200 employees
Real User
Dec 21, 2023
A highly stable solution that has an easy process diagram creation and deployment
Pros and Cons
  • "Camunda's process diagram creation and deployment is very easy."
  • "The solution's pricing and scalability could be improved."

What is our primary use case?

We process credit card applications using Camunda.

What is most valuable?

Camunda's process diagram creation and deployment is very easy. You can model the business processes very easily in Camunda.

What needs improvement?

The solution's pricing and scalability could be improved. It's very difficult to know how to really scale the solution. It would be nice if information is made available about case studies where people have scaled Camunda to a larger set of requests per second and how they did it. We really struggle to scale up the solution.

For how long have I used the solution?

I have been using Camunda for one and a half years.

What do I think about the stability of the solution?

I rate Camunda ten out of ten for stability.

What do I think about the scalability of the solution?

We have a back-end integration. So, no user logs in to Camunda on a day-to-day basis. One or two developers log in to the solution when there is some issue, or some application gets stuck.

I rate Camunda a five or six out of ten for scalability.

How are customer service and support?

I posted some things on Camunda's community channel, and I found the community helpful and nice.

Which solution did I use previously and why did I switch?

I previously used Apache Activiti. Apache Activiti does not have much community activity, but Camunda's community support is very nice.

What about the implementation team?

It took around a week to deploy Camunda by one or two people.

What other advice do I have?

Camunda is deployed on the cloud in our organization. I would recommend Camunda for low to medium-scale businesses. I would not recommend the solution to high-scale businesses because of the lack of documentation.

Camunda is the right choice for long-running business processes instead of ones that can be finished in a few seconds or minutes.

Overall, I rate Camunda an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1195653 - PeerSpot reviewer
BPM Technical Referent at a computer software company with 1,001-5,000 employees
Real User
Jun 19, 2023
Provides excellent documentation and Camunda cockpit acts as a powerful dashboard, offering a comprehensive view of processes
Pros and Cons
  • ", Camunda can be a powerful tool to work with when used in an optimized and well-implemented manner."
  • "When building interfaces, there are limited tools to work with, especially when dealing with different types of tasks, such as user tasks and system tasks."

What is our primary use case?

We have implemented it for an existing production application called Click End Connect, which is used for Orange Shops. Click End Connect allows users to view available mobile devices, select the shop that best suits their needs, and collect the chosen device within two hours without having to wait in the shop. The application handles stock verification and ticket collection processes seamlessly.

How has it helped my organization?

We have the Camunda Platform's cockpit, which is a key component of the Camunda Platform. By utilizing the Camunda cockpit, we can define stages and collect valuable data, including key performance indicators (KPIs). This allows us to identify areas of weakness that can be improved upon. 

The BPM (Business Process Management) cycle follows a pattern of collecting data, making improvements, executing processes, and then continuously refining them with the input of the entire team. The Camunda cockpit serves as a powerful tool provided within Camunda Platform. It acts as a dashboard, offering all the necessary information and key performance indicators required for effective monitoring and decision-making.

What is most valuable?

The most important thing about Camunda is that it's open source. It's a tool that is tuned to our pro profile concept, which suits our preferences and project needs. It's been really beneficial for us. 

The connectors available on Camunda Platform have responded to all our requirements, such as sending emails, and SMS, making web service calls, API integration, and handling show requests. 

Additionally, we were able to connect it with the Docker platform, allowing us to use containers that meet our performance needs. 

What needs improvement?

There is something that could be improved, particularly the availability of a drag-and-drop front-end tool for the workflow designer. When building interfaces, there are limited tools to work with, especially when dealing with different types of tasks, such as user tasks and system tasks. It would be beneficial to have something like the latest version of Ondula, which offers more flexibility and ease of use.

For how long have I used the solution?

I've been using Camunda for five years now. We collaborated with a company called Schema in Paris, which provided us with support when needed and integrated closely with us. Camunda was the first product we put into production, and it has been quite successful.

We are currently using the seventh version of Camunda. We haven't upgraded to the eighth version yet. However, we are studying the possibility of migrating to the new version, especially the cloud-based variant with DB platform integration, among other features.

What do I think about the stability of the solution?

It is a stable solution if you have a properly configured server, regardless of the server type you are using (e.g., Apache, Nginx, or others), Camunda remains stable. 

As long as you have a good configuration, you shouldn't face any significant problems.

What do I think about the scalability of the solution?

It is a scalable solution. We use four containers for our production environment. It is scalable and easy to maintain. 

We haven't encountered any problems with scalability during both the testing and deployment phases.

How was the initial setup?

It is not overly complex to set up and implement if you are already a Java developer. For Java developers, it is quite straightforward and manageable. 

However, if you are, for example, a PHP developer or someone working with a different technology stack without Java skills, it may be a bit challenging to get started with Camunda. In such cases, I would recommend seeking assistance or guidance.

Camunda is a highly documented platform. I really appreciate that aspect. When I started working with Camunda, I made sure to read all the documentation for the APIs and other related information. It's a well-documented tool.

What about the implementation team?

The deployment process utilizes DevOps practices. We make use of tools like Docker, which are suitable for various platforms and easy to use.

The deployment usually takes around five minutes. This includes steps such as packaging, configuring the environment, installing the application, and allowing the server to start. The entire procedure is completed within five minutes.

Moreover, it can be managed by a single engineer or developer who has experience with CI/CD, DevOps platforms, Docker, and related technologies. 

Although not a junior developer, one knowledgeable person can handle the deployment process. In our case, we had one individual who handled the deployment for us, and for subsequent applications, each of us was responsible for maintaining our own application.

What's my experience with pricing, setup cost, and licensing?

There were some features that were only available in the paid version, not in the community version we used. For instance, we implemented an interface ourselves to view the history of our process instances because the historical data functionality was not accessible.

It is available, but it is part of the enterprise edition, which requires a paid license. We didn't have the option to purchase licenses as we migrated to open-source tools. 

So we had to customize our interfaces and tools using the Camunda API to replace the functionality found in the enterprise edition. That's how we managed it.

Which other solutions did I evaluate?

We have compared Camunda with the Bonita platform, and Camunda came out as the preferred choice in terms of features and functionality.

What other advice do I have?

I recommend developing their expertise and skills with BPM. They should have a deep understanding of architecture. Starting with good releases is important because it allows users to become familiar with powerful tools and solutions. 

If you encounter a real problem, it is crucial to have a well-configured environment, whether it's a web server or any other production platform. Implementing BPM with good practices and optimization is key. 

Overall, Camunda can be a powerful tool to work with when used in an optimized and well-implemented manner.

Overall, I would rate Camunda Platform an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Founder at a educational organization with 11-50 employees
Real User
Apr 23, 2023
Beneficial BPM, easy to install, but pricey in comparison to other products
Pros and Cons
  • "Having knowledge of the BPM and monitoring process has proven to be very beneficial, as I am currently engaged in documenting processes for Clientele."
  • "The primary issue regarding the Camuto platform is its high cost of training. This is why I haven't discussed it extensively, as compared to other products that are more affordable in terms of developer training."

What is our primary use case?

The majority of my research work pertains to financial organizations, specifically, credit processes, loan origination, and appraisal of loan decisions. The majority of my clients are financial institutions.

What is most valuable?

Having knowledge of the BPM and monitoring process has proven to be very beneficial, as I am currently engaged in documenting processes for Clientele. 

The BPM has been of real help because I'm knowledgeable about the BPM and monitoring process. I've been in the process of documenting processes for Clientele. 

Although I have acquired knowledge about process automation, I am facing a challenge in implementing it for one of my clients due to various reasons such as some of them still using legacy systems or undergoing changes in their core banking software. However, I am eagerly looking forward to the opportunity to implement a process automation solution for one of my clientele.

What needs improvement?

The primary issue regarding the Camunda platform is its high cost of training. This is why I haven't discussed it extensively, as compared to other products that are more affordable in terms of developer training.

For instance, if I were to compare a Process Maker who provides free training with UiPath, which is also free, and then with the Camunda Platform, the latter requires payment for its services and verification procedures. The amount charged by Camunda is quite substantial and not negligible.

As you can see, I am unable to carry out any implementation without having received prior training, and this has been a major disadvantage of using the Camunda Platform.

I would like to see the pricing improved.

For how long have I used the solution?

I have been using the Camunda Platform for approximately a year now.

I am working with the community edition. 

I am not aware of the version that we are using, but I don't believe that it is the most recent version.

What do I think about the stability of the solution?

I haven't had the opportunity to test the solution in an actual working environment yet, as it seems that you haven't deployed it either. Although I have used a modeler extensively, I haven't been able to deploy a solution to a client, so I can't speak to its stability.

What do I think about the scalability of the solution?

It is my understanding, that the solution is highly scalable, but I haven't had the chance to test its scalability. 

I haven't encountered any issues with the solution crashing, so I don't have any experience in troubleshooting such problems. 

However, I'm willing to experiment with the different versions I have and try to find a solution if any issues arise. 

We currently have three users.

Our original plan was to implement this solution for a client. However, I found it challenging to promote the product without having the necessary technical expertise to modify the code in certain areas. I had to go through additional training, which, as I mentioned earlier, was a disadvantage since it made me hesitant to deploy the solution in a financial institution.

I don't believe I have the necessary accreditation or certification to deploy the solution. I haven't undergone the required training or been formally verified as competent in this area.

How are customer service and support?

I haven't reached out to technical support since the community version doesn't offer it unless I seek assistance from the forum.

How was the initial setup?

Setting up the software development process is not difficult for me because I am knowledgeable in this area.

Since the process is mostly Java-based, there is no need for me to do any training. However, the aspect of training poses a challenge due to its high cost.

The initial setup was straightforward. That was what I was able to accomplish. 

It took me approximately two to three hours to complete the task. I had to refer to tutorials and make some adjustments on my computer, which consumed some time. As a developer, I found the task relatively easy to handle.

I deployed it. But it was not a major inconvenience for me. It was deployed a year ago.

What's my experience with pricing, setup cost, and licensing?

In Africa, the cost of deployment is an important factor to consider since it adds to the overall cost. This might be the only drawback to using it.

Licensing fees are paid on a yearly basis.

It's an expensive solution.

What other advice do I have?

Having learned about BPM, I gained valuable insights from one of the key contributors to the ONG group, a prominent founder of the organization who is also involved in the development of Camunda. Based on my experience, I would strongly suggest this solution to anyone seeking to implement a robust Camunda Platform.

My recommendation is to ensure proper documentation of the initial processes. This is because one of the challenges faced by our clients is the lack of documentation for their processes.

The challenge lies not only in defining policies but also in documenting end-to-end processes. During the documentation process, it becomes apparent that some knowledge is retained by individuals rather than being stored in a centralized procedure. 

Before considering automation, I recommend prioritizing process documentation. This ensures that all critical information and expertise are centralized and easily accessible, resulting in a more successful automated implementation.

I would rate Camunda Platform a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PawanSingh2 - PeerSpot reviewer
Director at a insurance company with 10,001+ employees
Real User
Top 5Leaderboard
May 11, 2022
Open-source, easy to develop, and scalable
Pros and Cons
  • "The most valuable features are the workflow, the task list, and the modeler where we use VPN."
  • "An improvement would be to support Angular 2 instead of AngularJS, which is quite old."

What is our primary use case?

We use Camunda to automate business processes.

What is most valuable?

The most valuable features are the workflow, the task list, and the modeler where we use VPN.

What needs improvement?

An improvement would be to support Angular 2 instead of AngularJS, which is quite old. I would also like Camunda to provide support for migrating to the new version so that my processes migrate without any problems.

For how long have I used the solution?

I've been using Camunda for almost six months.

What do I think about the stability of the solution?

Stability-wise, Camunda is good, but sometimes task queries get very slow when we have a large number of tasks.

What do I think about the scalability of the solution?

The scalability is quite good, we've had no challenges with it.

How was the initial setup?

The initial setup is quite easy - I set it up in 30-35 hours.

What's my experience with pricing, setup cost, and licensing?

The license is quite expensive, which is why we went with the community version.

What other advice do I have?

We chose to use Camunda because it's open-source, easy to develop, and scalable, plus we were able to develop some of the enterprise features offered with the license in-house only. I would definitely recommend anyone thinking of implementing Camunda to try it out, just bear in mind that when the number of tasks increases, you need to write your own queries and that you need to keep the number of form variables low because performance decreases when it gets higher. I would rate Camunda Platform eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Managing Director at a consultancy with 1-10 employees
Real User
Jan 3, 2022
Lightweight and can be embedded in existing Java code, but technical support is below average
Pros and Cons
  • "The most valuable features are that it's lightweight, can be embedded in existing Java code, and keeps track of the workflow state and the instances that we need."
  • "In the future, I would like to see better transactional integrity."

What is our primary use case?

Our deployment is not live yet. We are in the process of building it.

We make basic use of this solution. It is embedded within a code module that requires workflows. Essentially, Camunda is used to keep track of workflow activity. So, we're not making massive use of it. Rather, we're making use of it as an embedded microservice.

What is most valuable?

The most valuable features are that it's lightweight, can be embedded in existing Java code, and keeps track of the workflow state and the instances that we need.

What needs improvement?

The development team had a lot of issues at the start. Guaranteeing the execution times that it will work to is difficult. It's an embedded state machine, although it doesn't give you guarantees of when it will update the state. It can be quite difficult because you can get into timing issues, which is a real pain to sort out. We were able to resolve this by writing a wrapper around it. You have to be very certain that the transactional integrity is provided to the API user.

In the future, I would like to see better transactional integrity.

For how long have I used the solution?

We have been building the Camunda Platform for approximately two and a half years.

What do I think about the stability of the solution?

We use it on a daily basis and apart from the timing issues, we haven't had any problems. We have been doing a lot of heavy testing because it's a big, National system.

What do I think about the scalability of the solution?

Scalability-wise, it's fine. It sites within the Kubernetes nodes and scales with those.

I am the technical design authority that chose the product. A whole team of developers is working on it. As it's not live yet, the users are testers and developers, and there are approximately 40 of them.

When it goes live, there will be several thousand users, but that won't be until next year. In terms of expanding usage, potentially, we might because there are a lot of workflows that we could map out of the current one. The one that we are doing now is quite complex and we needed to embed the service. Potentially, it could go across the whole of this business area, which is something that we are thinking about.

How are customer service and support?

We contacted technical support when we had the initial problems with timing, and they were below average. We ended up having to resolve the problem ourselves by writing a wrapper.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one. It was all greenfield development.

How was the initial setup?

Camunda is easy to set up. The initial setup was fine until we had an issue with execution times not being guaranteed. That took quite a number of weeks to resolve. 

We developed this platform on-premises and we deploy through AWS.

What about the implementation team?

We brought some people in to assist with our implementation. They were supposed to be experts, but they weren't that great. They wanted us to make much wider use of it, and we only wanted to use it quite in a small way. So, we paid for a bit of consultancy, but then we didn't keep them on.

They were typical London consultants. At £1,800 (approximately $2,400) per day, they were ridiculously expensive.

It is only a small team that maintains it. Right now, we only have one person for that.

What's my experience with pricing, setup cost, and licensing?

We are using the open-source version, free of charge. We didn't bother with the enterprise features. We did look at the enterprise features for the MI component but we ended up writing our own.

Which other solutions did I evaluate?

More than two years ago, we did a lot of work evaluating Camunda and other products. The two other solutions that we looked at were Pega and Appian.

Pega and Appian were much larger than Camunda, so they didn't meet the criteria of being lightweight. They had a lot of features, which is something that we took into consideration. However, if we were going to extend it to all of the other workflows then these other products were not quite right.

What other advice do I have?

My advice for anybody who is implementing Camunda is to pay attention to transaction integrity. The biggest lesson that I have learned from using it is to do a little bit more architectural spike work before committing to all of the development.

Overall, it is a pretty good product but there is room for improvement.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Development Director at a tech consulting company with 201-500 employees
Real User
Top 10
Feb 15, 2024
A stable and open-source solution that has a user-friendly interface and provides seamless integrations
Pros and Cons
  • "The graphical interface is very beneficial."
  • "The product must provide more videos and training materials."

What is our primary use case?

We use the solution for workflow processes of different sectors.

What is most valuable?

The workflow builder is valuable. The graphical interface is very beneficial. We can build whatever workflow we need. Currently, we are integrating the solution with our document management system. It acts as a repository for the documents. Inbound and outbound integrations are very easy.

The solution fulfills our implementation needs. The interface is user-friendly compared to Oracle. The solution is well-known in Egypt. Even government sectors are switching to Camunda. There are a lot of materials available. The technical team did a lot of self-study. Now, we can integrate the solution with our document management system and implement the processes we need. I rate the documentation a nine out of ten.

What needs improvement?

The product must provide more videos and training materials.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

The tool is very stable.

What do I think about the scalability of the solution?

All our implementations have 50 to 100 users.

How are customer service and support?

We use the forums when we need support. The product has a big community.

How was the initial setup?

We did not encounter any issues during the installation or while building the workflows. We implement the tool for our customers.

What's my experience with pricing, setup cost, and licensing?

The most attractive feature of the product is that it is open source.

Which other solutions did I evaluate?

We are currently promoting the product to our customers. They are using Oracle BPEL, which is a licensed solution. They need an open-source tool. So, we are suggesting Camunda to them. Camunda is comparable with the licensed products. The competitors might provide more features compared to Camunda, but they are not that valuable.

What other advice do I have?

I recommend using the product. Overall, I rate the product an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Camunda Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Camunda Report and get advice and tips from experienced pros sharing their opinions.