Support is satisfactory. You can open tickets for support, and they will respond within a day.
Check Point Harmony SaaS offers integrated functions for monitoring and security visibility with centralized reporting. Although its static IP feature is notable, improvements are needed in monitoring and configuration to reduce false positives. Advanced threat protection technologies are under development with sandboxing. Management within SmartConsole can be challenging, and reporting and alert customization could be enhanced. Support remains satisfactory with responses typically within a day, but identity management features are lacking.







