We use the solution to terminate connections at the edge of the network. It helps us handle tasks such as removing MPLS circuits and voice routing for unified communications.
Co-founder and Consultant at a tech services company with 1-10 employees
A stable solution with an easy initial setup process
Pros and Cons
- "The solution is scalable."
- "The solution's cloud management capabilities could be better."
What is our primary use case?
What is most valuable?
The solution's most valuable feature is stability. Its hardware remains stable for a long time. We rarely encounter downtime issues. Also, it has the best operational features.
What needs improvement?
The solution's cloud management capabilities could be better. Its smart licensing process needs to be simplified as well.
For how long have I used the solution?
We have been using the solution for 23 years.
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What do I think about the stability of the solution?
I rate the solution's stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a nine out of ten.
How are customer service and support?
The solution's technical support team is helpful and has a good response time.
Which solution did I use previously and why did I switch?
We use FortiGate as well. It provides more efficient firewall functionality and is more inexpensive than Cisco.
How was the initial setup?
The solution's initial setup process is simple.
What about the implementation team?
We have some customers who implement the solution themselves. In some cases, we assist in its deployment.
What's my experience with pricing, setup cost, and licensing?
The solution is costly for small businesses. I rate its pricing a five out of ten.
What other advice do I have?
I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: August 2025
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