I use the solution to manage the centralization of our networks as well for an internet connection.
Network Administrator
Provides a good array of feature management, stable performance, and fast deployment capabilities
Pros and Cons
- "The stability of the solution is better than most other solutions."
- "An area of improvement would be the way the licenses are managed because, at the moment, you pay for a license for each router as opposed to paying a once-off cost."
What is our primary use case?
What is most valuable?
The main features I have found most valuable are the feature management and the stability of the solution. There are no problems with the performance of these routers.
What needs improvement?
An area of improvement would be the way the licenses are managed because, at the moment, you pay for a license for each router as opposed to paying a once-off cost.
For how long have I used the solution?
I have been using the solution for about 20 years.
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August 2025

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What do I think about the stability of the solution?
The stability of the solution is better than most other solutions.
How are customer service and support?
The technical support for the solution was good.
How was the initial setup?
The solution is easy to manage and took only two weeks to deploy.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Network Security Engineer at a tech services company with 201-500 employees
A stable and scalable enterprise router
Pros and Cons
- "I think Cisco Enterprise Routers are excellent."
- "The price could be better"
What is our primary use case?
What we do is build a private point and then connect to the Internet. It's basically a dynamic multipoint virtual VPN.
What is most valuable?
I think Cisco Enterprise Routers are excellent.
What needs improvement?
The price could be better. This product is already at the end of life stage, but if they continue to make this kind of product, they should make it affordable. All the new releases come with little flexibility and are expensive.
In the next release, it would be helpful if they put some features like antivirus inside the router.
For how long have I used the solution?
I have been using Cisco Enterprise Routers for more than three years.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
Cisco Enterprise Routers are scalable, but it can be challenging to integrate with some other devices.
How are customer service and technical support?
Their support is very good.
How was the initial setup?
The initial setup is easy and took us less than an hour to deploy.
What about the implementation team?
My team implemented it. The number of people you need to implement and maintain the solution depends on the project. For example, we can preload the router and add a file. But we still need someone like an engineer to plug or unplug the server. Typically, it takes about one or two people to do it.
What's my experience with pricing, setup cost, and licensing?
It's quite expensive for small businesses.
What other advice do I have?
I will recommend this product to new users.
On a scale from one to ten, I would give Cisco Enterprise Routers a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Enterprise Routers
August 2025

Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
Assistant PSSE Manager at a tech services company with 201-500 employees
Stable, easy to set up, and works well for interconnecting branches
Pros and Cons
- "This product is easy to use."
- "I would like to see support for software-defined networking."
What is our primary use case?
We are a solution provider and Cisco Enterprise Routers are one of the products that we implement for our clients.
The larger routers are used in an organization's headquarters to connect with the branches, which use smaller routers. It acts as the backbone for networking between the main branch and branch offices.
What is most valuable?
This product is easy to use.
What needs improvement?
I would like to see support for software-defined networking.
The routers could be more secure.
For how long have I used the solution?
We have been selling Cisco Routers for a couple of years.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
These routers are scalable and you can have many of them included in the network. One of our customers has approximately 100 users.
How are customer service and technical support?
The support from Cisco is good enough.
How was the initial setup?
The initial setup is straightforward. It will take approximately two months to implement a whole project.
What about the implementation team?
We have a staff of approximately 20 people for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
The price should be reduced.
What other advice do I have?
Overall, this is a good product that I recommend it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
RF Planning Manager at Sabafon
Highly scalabe, always stable, and very flexible
Pros and Cons
- "The solution is flexible."
- "Other products are coming to the market that are not as expensive, Cisco should reduce their price to be more comparable."
What is our primary use case?
We use the solution for our DataCom Network and various others.
What is most valuable?
The solution is flexible.
For how long have I used the solution?
I have been using the solution for over ten years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
I have found it to be scalable with our three million users.
What about the implementation team?
We have Cisco agents that do the deployment of the solution and the install can take a maximum of a few days. We have a team of 20 for maintenance.
What's my experience with pricing, setup cost, and licensing?
I have found the price to be expensive for the solution. Other products are coming to the market that are not as expensive, Cisco should reduce their price to be more comparable.
What other advice do I have?
I would recommend this product to others.
I rate Cisco Enterprise Routers an eight of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultor en Redes y Seguridad at a computer software company with 5,001-10,000 employees
I have found valuable how it can be used to implement many protocols across a variety of environments
Pros and Cons
- "The feature that I have found most valuable is its ability to implement layer three protocols and layer two protocols like OSPS in BSS and BSC environments, with the Nexus Cisco 7000."
- "It would be good if Cisco Enterprise Routers could improve their integration with other vendors. For example the AGLP protocol is supported by Cisco and not by any other vendors."
What is our primary use case?
I manage Cisco Routing and Cisco Switching.
What is most valuable?
The feature that I have found most valuable is its ability to implement layer three protocols and layer two protocols like OSPS in BSS and BSC environments with the Nexus Cisco 7000.
What needs improvement?
It would be good if Cisco Enterprise Routers could improve their integration with other vendors. For example the AGLP protocol is supported by Cisco and not by any other vendors.
For how long have I used the solution?
I have been using Cisco Enterprise Routers for three years.
Three years with Cisco, four years with HP, and about three years with Fortinet.
What do I think about the stability of the solution?
Cisco Enterprise Routers' stability is very good.
What do I think about the scalability of the solution?
Cisco Enterprise Routers' scalability is very good.
How are customer service and technical support?
Cisco's technical support is very good. Additionally, their documentation manuals are very good.
How was the initial setup?
The initial setup is easy.
What other advice do I have?
The Cisco approach is very common. On a scale of one to ten I would give Cisco Enterprise Routers an eight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Network Engineer at a tech vendor with 11-50 employees
Easy to set up, reliable, and has pretty good technical support
Pros and Cons
- "They are the best in failover switches. Their product line is excellent."
- "Depending on the customer, the initial setup could be complex."
What is our primary use case?
We primarily use the solution for the router. It could be H branches router, the MPLS router. or the border gateways router.
How has it helped my organization?
The routing aspect itself has improved the way our client's organizations are run.
What is most valuable?
We don't necessarily give a lot of interest to the various aspects of the solution as Cisco has dedicated devices for a bunch of features. That said, routing is in the running.
They are the best in failover switches. Their product line is excellent.
What needs improvement?
We don't really see any places where Cisco is lacking. They are quite reliable.
A specific client may have specific needs. There may be features they need that Cisco may not have. Each organization is unique in that sense.
It would be nice if Cisco had the capability for packet capture.
Depending on the customer, the initial setup could be complex.
Technical support could be slightly more responsive.
For how long have I used the solution?
We've used the solution for more than five years at this point. It's been a while.
What do I think about the stability of the solution?
We've used other technologies that have given us issues, however, we've had very few problems with Cisco. It's quite a reliable product.
What do I think about the scalability of the solution?
Whether the solution scales well depends on the client and the model they've chosen to work with. Some customers have certain requirements and will need to work with certain models in order to get the scalability they desire.
We usually do some analysis and we only provide recommendations based on future goals or future requirements, instead of anything else. That way, we're prepared for an expansion.
We typically support small or medium companies. We don't typically deal with enterprise-level organizations. If we do deal with enterprises, it is only for support and not for implementation.
How are customer service and technical support?
I'm an engineer. I do my best not to call support. My job is to resolve issues to whatever I can do. I don't like relying on customer support, or support from the vendor. That's not appreciated from the customer side. What's the point of hiring an engineer, otherwise? That said, in the rare instances I do, they have always been very helpful. They are responsive and knowledgeable. I'm very satisfied with them so far. Overall, I would rate them at an eight out of ten.
They could slightly improve on their response time. However, sometimes the issue is that it is difficult to explain. I'm an engineer and I'm on the field, deploying and configuring. Tech support it's only resolving cases based on the database. They start looking for that in the database. Often, whatever recommendation they do, it's not that big of a fix as they just "find" the problem and I resolve it.
Which solution did I use previously and why did I switch?
While we tend to always recommend Cisco, if a client doesn't have the budget for the solution, they may choose something else.
How was the initial setup?
Our customers are mostly based in the UK. They are not that big. They're rather small companies. They don't require a complex deployment. Therefore, we didn't find the initial setup complex. For us, it was pretty straightforward.
What other advice do I have?
We're a Cisco partner.
We use the service cloud routers as well.
In terms of versions, the company has recently changed from IOS to XE. We're using the latest version of the solution.
We're deployed both on-premises and on private clouds. We deploy this for our clients, and therefore the deployment model depends on their requirements.
I'd recommend the solution. If a company decides to go with a Cisco router, they are making a wise decision.
In general, I would rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Consultant at a marketing services firm with 11-50 employees
Easy plug-and-play usage, stable, and scalable
Pros and Cons
- "What I like the most is that it's an easy plug and play device to work with."
- "The only other thing we struggled with from time to time is when we were configuring access points through a controller."
What is our primary use case?
We are resellers. We provide products for our clients.
I am using this solution for my network in the office.
We mainly sell it to the government departments, who also use it on-premises for their LAN.
What is most valuable?
What I like the most is that it's an easy plug and play device to work with.
What needs improvement?
I haven't really delved deeply into the configuration, so from the router's point of view, I can't provide much of an opinion. From the switches perspective, I feel there isn't much that can be done because again, I have delved into the configuration.
When we set up a LAN and we use Cisco, it makes life easy. If instead, we buy it from the distributor, it comes provisioned with the licenses. We just plug it in, and the network goes up, except when we need to do a VLAN.
The only other thing we struggled with from time to time is when we were configuring access points through a controller. The challenge we had was because our client used a firewall and they used a proxy, which gave us many challenges in relation to the configuration. But other than that, it went well.
The price should be reduced.
Our clients are mainly government and they want to implement CCAT6A and they come up with extremely stringent conditions. It made it difficult for us to even bid because they want gold certified partners. It became a bit tricky for us to submit the bids.
For how long have I used the solution?
I have been working with Cisco Enterprise Routers for eight years.
What do I think about the stability of the solution?
There are no issues with stability.
What do I think about the scalability of the solution?
It's a scalable solution.
How are customer service and technical support?
We have not contacted technical support with this project. We felt it's something we could sort out ourselves and then we managed to sort it out.
What's my experience with pricing, setup cost, and licensing?
It's not a fair price, it's a bit too high.
What other advice do I have?
I would recommend this solution to others, but I would ask them to buy from the channel, they shouldn't buy from the market. Because once they buy it from the channel, they do have a lot of benefits that they can derive from it.
I would rate Cisco Enterprise Routers an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Owner at It logic
Stable and used across a variety of industries
Pros and Cons
- "Cisco is a good product that is stable."
- "We need better pricing and support."
What is our primary use case?
We are using the Cisco product in the core Banking industries, and Linksys products are being used in educational institutes and small enterprises.
We are using Cisco switches as a core switch in the Education sector, such as engineering colleges or in small colleges but in the main colleges, we are using the Cisco switches.
The primary use case of this solution is for parallel branches in the banking sector for the cloud and with IPSec.
What needs improvement?
With Cisco Linksys, we need better pricing. Cisco is an expensive product, much more so that other products, such as those by HP.
The Cisco Switches and Routers price should be reduced.
We need better pricing and support.
For Cisco Routers, we need better pricing, better implementation, and support.
For how long have I used the solution?
I have been selling Cisco Linksys Switches for 15 years.
There are only a few models available in India. Nowadays, we are selling Cisco with Linksys.
We are selling Cisco Wi-Fi routers and switches under the name of Linksys, and other products are available under the Cisco branding.
I have been selling Cisco Enterprise Routers for approximately 16 years.
What do I think about the stability of the solution?
Both the switches and routers are stable products.
What do I think about the scalability of the solution?
In India, 50% of the customers are using Cisco and the other 50% are using other products.
We plan to continue selling Cisco Routers, as it's a never-ending demand from our customers.
How are customer service and technical support?
The Cisco line support is not good in India. It takes too long. You can email or go live, but it takes more time to get support from Cisco.
How was the initial setup?
The installation of Cisco Switches or Routers is never easy.
They are command line only, while other routers have a GUI, which is easier to install.
The deployment of the router can take anywhere from one hour to three days.
The switches can take four hours.
What's my experience with pricing, setup cost, and licensing?
Linksys products are cheaper than Cisco Switches.
Cisco Switches are an expensive product in India.
What other advice do I have?
Cisco is the number one brand in India. I would recommend this product.
Cisco is a good product that is stable. However, because of pricing, customers go with other brands.
I would rate Cisco a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.

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