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Network Administrator at OM Networks Pvt Ltd
Real User
Jun 19, 2021
Great hardware but needs better automation features and could scale easier
Pros and Cons
  • "The solution is mostly stable."
  • "The automation capabilities need improvement."

What is our primary use case?

We primarily deployed the solution in IP VPN configurations from the head office to branch offices and other centers. 

Currently, in Nepal, there are no advanced Enterprise Routers. This is just for routing and VPN supports.

What is most valuable?

Cisco is a great product. 

It is excellent hardware. 

The agent support has been terrific.

There are no policy or hardware issues at all. The performance is great.

The solution is mostly stable.

If it's a standard setup, the initial implementation can be straightforward.

What needs improvement?

I want to get some advanced features. I want to use advanced features such as SD-WAN or Viptela and vManage or vBond. However, these are not available in Nepal just yet. The supports could be better in Nepal. 

The automation capabilities need improvement. Right now, everything is too manual. We'd like to really see much more automation availability.

The scalability could be better.

For how long have I used the solution?

I have good experience with Cisco routers and switches. I've been dealing with the solution for about five years.

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What do I think about the stability of the solution?

Mostly the solution is stable, however, there is no 100% certainty in any product. Some could be defective and some could be improved. Some could be weak. However, mostly by-in-large, there is no problem with Cisco products.

What do I think about the scalability of the solution?

In the current device, the scalability is not so good. There are no SD-WAN features in Enterprise Routers. In Nepal, there are normal VPN and normal routing protocols and not many features in SD-WAN.

Which solution did I use previously and why did I switch?

We also work with Sophos, Fortinet, Nutanix, Peplink, and F5 products. We're also Juniper partners.

How was the initial setup?

If we deploy normal routing just for routing purposes, it is very easy and convenient to configure. However, if you get something on IPC again, such as more robust security, there is a little bit of complexity. It's just a little bit more complicated than normal static routing and other routing protocols.

What other advice do I have?

We are Cisco partners. We are a full IT solutions-oriented company.

I'd rate the solution at a five out of ten. While the hardware is good, it doesn't offer very easy scalability and lacks decent automation capabilities.

I'd recommend the solution to other users, however, it depends on customer requirements. If the customer requirement is a very large network and a lot of brands and there are various data centers, I would recommend they install a different device. There are devices coming - such as SD-WAN. There are Viptela and other devices such as vBond. I would recommend those types of devices and suggest that automation and DNA should be installed.

That said if a customer's requirements are not that broad, and they just need routing, or the requirement is just routing and IPC VPN, I would recommend this product.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
System Engineer at Rythmos Ind Pvt Ltd.
Real User
May 26, 2021
Simple, good price, good support, and automatic updates
Pros and Cons
  • "Cisco Enterprise Routers are simple. Everything is in a proper manner. You don't need to upgrade or do other things on a daily basis. Cisco sends you the updates, and they are automatically updated. They are good."
  • "They take too much time to reboot or restart. Whenever we hard reset them, they take time. Cisco should resolve this issue."

What is our primary use case?

We are not a big organization. We are using Cyberoam and Cisco Routers for our traffic. We are using the 5501 model.

What is most valuable?

Cisco Enterprise Routers are simple. Everything is in a proper manner. You don't need to upgrade or do other things on a daily basis. Cisco sends you the updates, and they are automatically updated. They are good.

What needs improvement?

They take too much time to reboot or restart. Whenever we hard reset them, they take time. Cisco should resolve this issue.

For how long have I used the solution?

I have been using this solution for around six to seven years.

What do I think about the stability of the solution?

They are stable. We haven't faced any issues.

How are customer service and technical support?

Their technical support is good. They will help you in a proper and decent manner. They are calm. Every time you have a lot of questions or queries, they will come back to you with a positive response.

How was the initial setup?

Their initial setup is normal. You need to configure DHCP and other things.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco Enterprise Routers is good for the service that you get.

What other advice do I have?

I would recommend this solution. Everything is good. Cisco is a good company, and Cisco products are good.

I would rate Cisco Enterprise Routers a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Network Administrator
Real User
Mar 18, 2021
Provides a good array of feature management, stable performance, and fast deployment capabilities
Pros and Cons
  • "The stability of the solution is better than most other solutions."
  • "The stability of the solution is better than most other solutions."
  • "An area of improvement would be the way the licenses are managed because, at the moment, you pay for a license for each router as opposed to paying a once-off cost."
  • "An area of improvement would be the way the licenses are managed because, at the moment, you pay for a license for each router as opposed to paying a once-off cost."

What is our primary use case?

I use the solution to manage the centralization of our networks as well for an internet connection.

What is most valuable?

The main features I have found most valuable are the feature management and the stability of the solution. There are no problems with the performance of these routers.

What needs improvement?

An area of improvement would be the way the licenses are managed because, at the moment, you pay for a license for each router as opposed to paying a once-off cost.

For how long have I used the solution?

I have been using the solution for about 20 years.

What do I think about the stability of the solution?

The stability of the solution is better than most other solutions.

How are customer service and technical support?

The technical support for the solution was good.

How was the initial setup?

The solution is easy to manage and took only two weeks to deploy.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Group Head of IT at a maritime company with 501-1,000 employees
Real User
Feb 28, 2021
Good lifespan, easily installed and managed, with good support
Pros and Cons
  • "They have a good lifespan and they are easily managed."
  • "They have a good lifespan and they are easily managed."
  • "I would like to see better reporting and also integration with other products."
  • "Prices could be better. I would like to see better reporting and also integration with other products."

What is our primary use case?

We use this solution for network communication and connectivity.

What is most valuable?

They are good. They have a good lifespan and they are easily managed.

The information is readily available for all of the products.

Also, they have local support available, as well as principal support, which is also easy to get.

What needs improvement?

Prices could be better.

I would like to see better reporting and also integration with other products.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for more than five years.

We have the version that was used at that time, as well as the newest versions.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's a scalable product. We have 12 users in five locations.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

The initial setup is straightforward. It is easy to install.

It does take some time because you need to do the configuration. 

It can take a day to deploy. It may take longer if it is a complex environment, or if it is a simple environment, it can be done faster.

What about the implementation team?

We have an internal team, who works with the implementation partner.

The implementation partner starts with the base configuration, and then they draw on our internet team to work with them.

Eventually, it falls under our team management.

What's my experience with pricing, setup cost, and licensing?

It's expensive and the pricing could be improved.

The license is paid yearly.

What other advice do I have?

We plan to continue using this solution. I would recommend Cisco Enterprise Routers to others who are interested in using them.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1392462 - PeerSpot reviewer
General Manager at a energy/utilities company with 10,001+ employees
Real User
Feb 28, 2021
Plug and play, stable, good support, but it's expensive
Pros and Cons
  • "It is a good router that is available with advanced technology."
  • "Technical support is good and they are very nice."
  • "As we are expanding, we require more coverage."
  • "As we are expanding, we require more coverage."

What is our primary use case?

It's our network device.

What is most valuable?

It is a good router that is available with advanced technology.

What needs improvement?

We are evaluating and considering moving to SD-WAN, which is the latest one.

As we are expanding, we require more coverage.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for 15 years.

It is always updated. We are using the latest version.

What do I think about the stability of the solution?

It's a stable router.

What do I think about the scalability of the solution?

We have no issues with the scalability. We have approximately 500 users in our organization.

How are customer service and technical support?

Technical support is good and they are very nice.

We have no issues with customer support.

How was the initial setup?

It's a plug-and-play type of installation.

We have a team of 10 people to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

There are licensing costs and they are expensive.

Which other solutions did I evaluate?

We are currently evaluating other vendors.

What other advice do I have?

Generally, I don't recommend anything to anyone.

I would rate Cisco Enterprise Routers a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohd.Rivai - PeerSpot reviewer
Network Security Engineer at a tech services company with 201-500 employees
Real User
Top 5
Feb 14, 2021
A stable and scalable enterprise router
Pros and Cons
  • "I think Cisco Enterprise Routers are excellent."
  • "I think Cisco Enterprise Routers are excellent."
  • "The price could be better"
  • "The price could be better. All the new releases come with little flexibility and are expensive."

What is our primary use case?

What we do is build a private point and then connect to the Internet. It's basically a dynamic multipoint virtual VPN. 

What is most valuable?

I think Cisco Enterprise Routers are excellent.

What needs improvement?

The price could be better. This product is already at the end of life stage, but if they continue to make this kind of product, they should make it affordable. All the new releases come with little flexibility and are expensive. 

In the next release, it would be helpful if they put some features like antivirus inside the router.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for more than three years.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

Cisco Enterprise Routers are scalable, but it can be challenging to integrate with some other devices. 

How are customer service and technical support?

Their support is very good.

How was the initial setup?

The initial setup is easy and took us less than an hour to deploy.

What about the implementation team?

My team implemented it. The number of people you need to implement and maintain the solution depends on the project. For example, we can preload the router and add a file. But we still need someone like an engineer to plug or unplug the server. Typically, it takes about one or two people to do it.

What's my experience with pricing, setup cost, and licensing?

It's quite expensive for small businesses.

What other advice do I have?

I will recommend this product to new users.

On a scale from one to ten, I would give Cisco Enterprise Routers a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT manager at IRPC PCL
Real User
Jan 31, 2021
Easy to use, stable, scalable, also easy to set up
Pros and Cons
  • "It's easy to use, and there is a lot of information available on the internet."
  • "The initial setup is straightforward; it was easy and installed in minutes with a team of 50 admins to help with the deployment."
  • "I would like to see more boundaries and better performance."
  • "I would like to see more boundaries and better performance."

What is our primary use case?

We use Cisco Enterprise Routers in the WAN solutions.

What is most valuable?

It's easy to use, and there is a lot of information available on the internet.

What needs improvement?

I would like to see more boundaries and better performance.

For how long have I used the solution?

I have been working with Cisco Enterprise Routers for several years.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

It's a scalable solution. We have 3,000 users in our organization.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Depending on the client's needs we use other solutions such as HPE.

How was the initial setup?

The initial setup is straightforward. It was easy. It was installed in minutes.

We have a team of 50 admins to help with the deployment.

We plan to continue using it in the future.

What about the implementation team?

We used an integrator to help us with the implementation.

What other advice do I have?

For others who want to use this solution, I would recommend it.

I would rate Cisco Enterprise Routers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1482162 - PeerSpot reviewer
Assistant PSSE Manager at a tech services company with 201-500 employees
Reseller
Jan 26, 2021
Stable, easy to set up, and works well for interconnecting branches
Pros and Cons
  • "This product is easy to use."
  • "Overall, this is a good product that I recommend it."
  • "I would like to see support for software-defined networking."
  • "The routers could be more secure."

What is our primary use case?

We are a solution provider and Cisco Enterprise Routers are one of the products that we implement for our clients.

The larger routers are used in an organization's headquarters to connect with the branches, which use smaller routers. It acts as the backbone for networking between the main branch and branch offices. 

What is most valuable?

This product is easy to use.

What needs improvement?

I would like to see support for software-defined networking.

The routers could be more secure.

For how long have I used the solution?

We have been selling Cisco Routers for a couple of years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

These routers are scalable and you can have many of them included in the network. One of our customers has approximately 100 users.

How are customer service and technical support?

The support from Cisco is good enough.

How was the initial setup?

The initial setup is straightforward. It will take approximately two months to implement a whole project.

What about the implementation team?

We have a staff of approximately 20 people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

The price should be reduced.

What other advice do I have?

Overall, this is a good product that I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
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