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Cyber Security Consultant at Ukroboronprom
Real User
A stable component that we trust as part of our critical infrastructure
Pros and Cons
  • "These routers are stable and I don't know of any problems with them."
  • "I think that it would be better if they can create menus and instructions in the Ukrainian language."

What is our primary use case?

These routers make up part of our critical network infrastructure.

What needs improvement?

I think that it would be better if they can create menus and instructions in the Ukrainian language.

The dashboards and control system are in need of improvement.

I would like to have functionality added for cybersecurity.

For how long have I used the solution?

I have been working with Cisco Enterprise Routers for approximately 10 years.

What do I think about the stability of the solution?

These routers are stable and I don't know of any problems with them. We plan to continue using them in the future.

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Cisco Enterprise Routers
August 2025
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What do I think about the scalability of the solution?

This is a scalable product that makes up part of our infrastructure, which services approximately 200 people.

How are customer service and support?

We have asked the local Cisco representatives to help us when we have needed support.

Which solution did I use previously and why did I switch?

We use some products from Cisco's competitors.

What about the implementation team?

We have about 10 engineers in our in-house team who take care of deployment and maintenance.

What other advice do I have?

I think that Cisco is the best product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Khairul  Bashar - PeerSpot reviewer
Manager at Beximco
Real User
Easy to configure and manage, and there is a training center in each city
Pros and Cons
  • "The most valuable features are that it is easy to use, it is easy to configure, and manage."
  • "In Bangladesh, we do not have any expert-level support. We are having many issues implementing the DNS system."

What is our primary use case?

We are mainly using this solution for networking and as a firewall.

What is most valuable?

The most valuable features are that it is easy to use, it is easy to configure, and manage.

There is a training center in each city.

Cisco is a long-lasting product.

What needs improvement?

The DNS system, which is very important, has not yet been implemented. All new Cisco switches are Power over Ethernet (PoE) switches that are DNL supported.

The price could be improved.

In Bangladesh, we do not have any expert-level support. We are having many issues implementing the DNS system.

For how long have I used the solution?

We have been using the Cisco Switch, Router, and Firewall for 20 years.

What do I think about the scalability of the solution?

Cisco Routers are scalable. We have approximately 1500 users in our company. Four are engineers that perform maintenance.

How are customer service and technical support?

We have a Cisco office here, but no technical person on site. There is only a pre-sales person. It is part of our Cisco bundle to have a technical person on-site, but we able to speak with him.

What's my experience with pricing, setup cost, and licensing?

Cisco Enterprise Routers are expensive.

What other advice do I have?

Our company has been assigned networking for Cisco, we can't use any other products.

I would recommend the Cisco Enterprise Routers. It's an effective device.

I would rate this product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Cisco Enterprise Routers
August 2025
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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Senior Network Security Engineer at Rackspace Technology
MSP
Secure, reliable, easy to use, and it has good support
Pros and Cons
  • "The most valuable features are that it is more secure and easy to operate."
  • "Some of the features could be more secure."

What is our primary use case?

I am working in a cloud company with multiple clients, who are purchasing multiple could services, servers, and small networks. We deploy a Cisco firewall and a virtual firewall.

What is most valuable?

The most valuable features are that it is more secure and easy to operate.

It handles several requests well. Overall it is very good and there are not many available in the market.

Accountability, reliability, and support are very good.

What needs improvement?

Some of the features could be more secure. For example, firewall features could have better security. There are some routers that come with this feature. It can be implemented with ACL, but there is only one destination source with IP based filtering.

If it is possible then it would be content-based. It is available in the new routers. If we were to purchase the new Data Centre Series router, it would include this feature.

For how long have I used the solution?

I have been using this solution for approximately three years.

I have experience with both the 3900 series and the 1000 series.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

This is a scalable product.

How are customer service and technical support?

Technical support is good, and the documentation is also good. When we create and submit a ticket, the issue gets resolved.

You can easily find the documentation on the support portal. Also, there are multiple documents available on the internet.

How was the initial setup?

It is easy to deploy and takes 30 to 40 minutes, depending on the configuration you want to upload and the type of security.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable.

What other advice do I have?

Overall, it's a really good product. Anyone who decides to use a light product in the market that is not reliable, the security would be risky. 

Cisco enterprise routers are more secure and easy to operate.

I would rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Engineering Manager at Chalish Co.
Real User
Great CLI and OS with fantastic stability
Pros and Cons
  • "The solution is easily scalable."
  • "Due to the sanctions on our country, we can't get outside help directly from Cisco. We need to handle the implementation ourselves."

What is our primary use case?

I'm a Cisco specialist, and I implement Cisco devices, not always just for myself. We consult, implement, and design Cisco devices for our customers according to their needs and requirements. Just for the record, I am the CEO of my company: Atin Secure Systems ltd.

What is most valuable?

I feel free with Cisco's operation system (IOS), and specifically, it's CLI. The power of Cisco is it's software and OS, not just their hardware. Their end product is very stable, straightforward, and scalable. However, it takes time and energy for a beginner to be able to administer the CLI.

What needs improvement?

Cisco could update or release a new GUI. It needs a more extensive and comprehensive GUI, specifically for people who don't like using CLIs. I don't mind CLI but, I know based on my experience that not everyone prefers it. Unfortunately, Cisco promotes only to use CLI.

I am teaching Cisco up to CCNP level to my students, but up until today, I haven't been able to take the Cisco exams because we are banned from doing so in our country due to sanctions. We cannot even take the Cisco exams out of the country. I wanted to travel to Turkey to try, however, I was told I wouldn't be recognized even if I pass the exam.

For how long have I used the solution?

I have been implementing, designing, troubleshooting, and teaching Cisco for ten years.

What do I think about the stability of the solution?

Cisco has the best stability I have ever seen. There aren't bugs or glitches, freeze, or crashes. It's very reliable.

What do I think about the scalability of the solution?

The solution is very scalable. It's another feature that's great. You can add as many Cisco devices as you want to your project or your scenario if your initial design is correct. This can be done without any side effects and without any big changes.

How are customer service and technical support?

We're based in Iran. We suffer from a lot of sanctions, so we don't have access to Cisco specialists or Cisco support. It's not allowed.

Which solution did I use previously and why did I switch?

Cisco is somehow expensive in comparison to other vendors. Hence, we have switched to other brands only to satisfy the financial needs of our customers. Our only suggestion to customers is Cisco.

How was the initial setup?

In my opinion, the initial set up is useless for a person (a specialist or a technician) who wants to run a full scenario. If I were Cisco, I would eliminate that initial setup.

What about the implementation team?

Due to the sanctions on our country, we can't get outside help directly from Cisco. We need to handle the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

The initial costs of using a full Cisco scenario like purchasing gears and licenses may be a little bit high. However, with accurate design and implementation, you should make sure you are good to go for years.

Which other solutions did I evaluate?

Cisco is the definition of computer networks in the industry. I have experience and knowledge in other brands like Mikrotik. However, Cisco is the best on the market.

What other advice do I have?

You can't compare Cisco to any other gadget or any other solution. They're the best in the market, hands down. I have no choice other than giving them full marks of ten out of ten. I'd recommend Cisco to everyone.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of Cyber Defense Department and Network Technologies Department at Verso Altima
Reseller
Enhancing network performance with robust security and traffic management features
Pros and Cons
  • "Our customers have seen return on investment and value for money since implementing Cisco Enterprise Routers, and they have been using Cisco equipment for a long period and continue to return to Cisco for replacement technologies and everything else, so they are happy with Cisco equipment."
  • "The only complaint from customers about Cisco is price-wise; they tend to be on the higher side compared to some competition, making it hard to compete in today's market."

What is our primary use case?

The main use cases for Cisco Enterprise Routers among our customers include typical routing, BGP peering, and SD-WAN usage in some cases.

Our customers using Cisco Enterprise Routers span across different industries, including typical enterprise environments and service provider environments.

What is most valuable?

The most useful features in Cisco Enterprise Routers are the security features related to the routers themselves and typical routing features.

Regarding security features, Cisco has a long history of security built into the routers themselves, including virtualization options on the routers, the ability to implement managed access lists, tagging on the access level, and using these tags on Cisco firewalls and so on. The VPN integrated within the routers and the ability to handle VPN connections, whether that be LAN to LAN or client-oriented VPN connections, are crucial for Cisco Enterprise Routers.

The Cisco traffic prioritization is definitely helpful, as it's one of the important features within the routers, especially in the enterprise environment. It guarantees bandwidth for business-critical applications.

What needs improvement?

The only complaint from customers about Cisco is price-wise; they tend to be on the higher side compared to some competition, making it hard to compete in today's market.

Although Cisco has made some movements towards something similar to Meraki products to target price-sensitive users, there is always room for improvement regarding cost.

For how long have I used the solution?

I have been working with Cisco Enterprise Routers for more than 15 years.

What do I think about the stability of the solution?

There have been no issues with stability regarding Cisco Enterprise Routers at all.

What do I think about the scalability of the solution?

I don't have any complaints regarding scalability; it's quite scalable.

How are customer service and support?

Due to the years I have been working with Cisco, there have been some bugs and issues encountered with the devices, but the support has been satisfactory and they resolved it eventually. Operationally, there were some bugs and issues, but nothing major that would greatly influence the customer experience.

Cisco's support for routers, especially Cisco Enterprise Routers, is above the competition for sure.

How would you rate customer service and support?

Positive

How was the initial setup?

It is easy to set up Cisco Enterprise Routers. You need some type of experience, but it's generally easy, especially now that everything can be software managed. Cisco is moving away from the command-line interface, making it much easier for general users, though we are power users here, so it should be quite easy for us.

The deployment of a typical Cisco Enterprise Router depends on the enterprise environment.

What was our ROI?

Our customers have seen return on investment and value for money since implementing Cisco Enterprise Routers. They have been using Cisco equipment for a long period and continue to return to Cisco for replacement technologies and everything else, so they are happy with Cisco equipment.

What other advice do I have?

I don't have any general improvement recommendations for Cisco Enterprise Routers, as I consider Cisco to be performance-wise and quality-wise above the competition.

I would give a warm recommendation about Cisco products. I suggest they start with a validated design and architectural part rather than individual products to reap the benefits.

On a scale of one to ten, I rate Cisco Enterprise Routers a nine.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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ADEOYEAFOLABI - PeerSpot reviewer
Head of Network And Security at BLUEPRINT BUSINESS TECHNOLOGY
Real User
A strong and scalable solution with good Cisco support
Pros and Cons
  • "The solution is strong. Cisco's support cannot be compared to any other solution's support. The tool gives you more bandwidth within your network."
  • "The solution is expensive and difficult to manage."

What is our primary use case?

We use the solution for SD-WAN. 

What is most valuable?

The solution is strong. Cisco's support cannot be compared to any other solution's support. The tool gives you more bandwidth within your network. 

What needs improvement?

The solution is expensive and difficult to manage. 

For how long have I used the solution?

I have been working with the product for eight to ten years. 

What do I think about the scalability of the solution?

The product is easy to scale. We have enterprise customers for the product. 

How was the initial setup?

The product's installation is easy if you have Cisco's support contract. The tool's deployment depends on the enterprise's volume and size. You need at least three engineers to handle the tool's deployment. The solution's maintenance is easy. 

What was our ROI?

There is ROI with the tool's use. 

What's my experience with pricing, setup cost, and licensing?

I would rate the solution's pricing a nine out of ten and it is yearly. 

What other advice do I have?

I would rate the solution a nine out of ten. The product is not advised for small-scale environments. You need to consider the cost before buying the solution. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Cyber security specialist at Liquid Telecom
Real User
Issue-free with good connectivity and very reliable
Pros and Cons
  • "It is issue-free."
  • "The security of the solution could be a bit better."

What is our primary use case?

We primarily use the solution for connecting clients. It's for routing purposes.

What is most valuable?

The solution offers good connectivity. 

It is issue-free. 

The product has been stable and reliable.

It can scale. 

What needs improvement?

The cost is a bit high.

The security of the solution could be a bit better. 

There are some complex aspects of the solution during the initial setup.

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

It's stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. It's easy to expand. 

We have a variety of clients using the solution. 

How are customer service and support?

I've never used the technical support of Cisco.

Which solution did I use previously and why did I switch?

I only really use Cisco devices. I used a few different options before I used Cisco. 

How was the initial setup?

The setup can be a bit complex. It depends on the implementation. 

The deployment took about one month.

What's my experience with pricing, setup cost, and licensing?

The pricing is too expensive. The company needs to pay for the licensing annually. 

What other advice do I have?

I'd recommend the solution to other users. 

I'd rate the product ten out of ten.

I'm quite happy with the solution overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sadam Kherisat - PeerSpot reviewer
Technology Consultant- Networking Services at STS
Real User
Great for branch connectivity to customers and is a solid solution
Pros and Cons
  • "It is easy to use and is very solid."
  • "The solution could be priced better."

What is our primary use case?

We use this solution primarily for branch connectivity for our customers.

What is most valuable?

It is easy to use and is very solid.

What needs improvement?

The solution could be priced better because sometimes it is expensive.

For how long have I used the solution?

We have been using this solution for 18 years and we currently use version 16.6.

What do I think about the stability of the solution?

The product is very stable.

What do I think about the scalability of the solution?

The product is very scalable.

How are customer service and support?

Our experience with customer service and support has been very good.

How was the initial setup?

The initial setup was straightforward and was completed in one day.

What's my experience with pricing, setup cost, and licensing?

We recommend using smart licensing with this product because of the positive experience we have had with it.

What other advice do I have?

I rate this solution a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
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Updated: August 2025
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