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Vice President at a comms service provider with 10,001+ employees
Real User
May 3, 2021
Reasonably priced, easy to install and deploy, and improves company management
Pros and Cons
  • "The commands are easy to understand."
  • "While the commands are easy to understand, and you will find a mixture, if you put a question mark on them then it will create problems."

What is most valuable?

Cisco Enterprise Routers are the best. I am satisfied with this product.

The commands are easy to understand.

What needs improvement?

While the commands are easy to understand, and you will find a mixture, if you put a question mark on them then it will create problems.

The improvements will improve our company management and our system compatibility.

For how long have I used the solution?

I have been working with Cisco Enterprise Routers for two years.

What do I think about the stability of the solution?

It is stable. We have not had any issues with stability.

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Cisco Enterprise Routers
January 2026
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What do I think about the scalability of the solution?

It's a scalable product. We have a total of 5,000 employees in our company that we use Cisco Enterprise Routers for.

How are customer service and support?

We are troubleshooting for our clients. Our company is a telecom based company. We provide internet data to all of India.

We have three companies on our site with technical issues that require immediate support.

Which solution did I use previously and why did I switch?

We have worked with other routers, but Cisco is the best.

How was the initial setup?

Cisco is easy to deploy and easy to set up.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable.

We pay for licensing every year.

What other advice do I have?

I would rate Cisco Enterprise Routers a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Group Head of IT at a maritime company with 501-1,000 employees
Real User
Feb 28, 2021
Good lifespan, easily installed and managed, with good support
Pros and Cons
  • "They have a good lifespan and they are easily managed."
  • "I would like to see better reporting and also integration with other products."

What is our primary use case?

We use this solution for network communication and connectivity.

What is most valuable?

They are good. They have a good lifespan and they are easily managed.

The information is readily available for all of the products.

Also, they have local support available, as well as principal support, which is also easy to get.

What needs improvement?

Prices could be better.

I would like to see better reporting and also integration with other products.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for more than five years.

We have the version that was used at that time, as well as the newest versions.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's a scalable product. We have 12 users in five locations.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

The initial setup is straightforward. It is easy to install.

It does take some time because you need to do the configuration. 

It can take a day to deploy. It may take longer if it is a complex environment, or if it is a simple environment, it can be done faster.

What about the implementation team?

We have an internal team, who works with the implementation partner.

The implementation partner starts with the base configuration, and then they draw on our internet team to work with them.

Eventually, it falls under our team management.

What's my experience with pricing, setup cost, and licensing?

It's expensive and the pricing could be improved.

The license is paid yearly.

What other advice do I have?

We plan to continue using this solution. I would recommend Cisco Enterprise Routers to others who are interested in using them.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Enterprise Routers
January 2026
Learn what your peers think about Cisco Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
it_user1392462 - PeerSpot reviewer
General Manager at a energy/utilities company with 10,001+ employees
Real User
Feb 28, 2021
Plug and play, stable, good support, but it's expensive
Pros and Cons
  • "It is a good router that is available with advanced technology."
  • "As we are expanding, we require more coverage."

What is our primary use case?

It's our network device.

What is most valuable?

It is a good router that is available with advanced technology.

What needs improvement?

We are evaluating and considering moving to SD-WAN, which is the latest one.

As we are expanding, we require more coverage.

For how long have I used the solution?

I have been using Cisco Enterprise Routers for 15 years.

It is always updated. We are using the latest version.

What do I think about the stability of the solution?

It's a stable router.

What do I think about the scalability of the solution?

We have no issues with the scalability. We have approximately 500 users in our organization.

How are customer service and technical support?

Technical support is good and they are very nice.

We have no issues with customer support.

How was the initial setup?

It's a plug-and-play type of installation.

We have a team of 10 people to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

There are licensing costs and they are expensive.

Which other solutions did I evaluate?

We are currently evaluating other vendors.

What other advice do I have?

Generally, I don't recommend anything to anyone.

I would rate Cisco Enterprise Routers a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1487148 - PeerSpot reviewer
Deputy Director at a sports company with 201-500 employees
Real User
Feb 21, 2021
A reliable product that does not require any major changes
Pros and Cons
  • "In itself, Cisco is a reliable product and does not require any major change."
  • "Cisco routers are an expensive product."

What is our primary use case?

We perform immigration checks in Pakistan. We have around 26 distributed check posts across Pakistan. We need network links to collect the data, implement the stop list, and other immigration-related data.

How has it helped my organization?

For immigration, we use an MIS system that helps the immigration personnel. This requires a network infrastructure at its core. We need to ensure the availability of data and to ensure data security.  round 90 to 95 people use it within our organization.

What is most valuable?

In itself, Cisco is a reliable product and does not require any major changes. We have utilized Cisco for around 15 years, and in that time, there has hardly been any incident to my knowledge that a router suddenly became faulty, or started to malfunction. Cisco is an excellent and very comprehensive product, and we have no issues with that.

What needs improvement?

It's not really about how Cisco can be improved, but the utilities around it. For example, Fortinet has a good firewall and useful auditing tools with it. It also allows establishing centralize infrastructure, just by installing a Fortinet client software, VPN software, at the client end. However, we know that Cisco is also providing such a product in the name of AnyConnect. It is a concern over the cost aspect because of the budget we have available, Fortinet is much cheaper than the Cisco product, including the functionalities it provides. Cisco routers are an expensive product. Regarding Cisco usage in the future, it depends upon the increase in the immigration checkpoints. If our government decided to open 10 more immigration checkpoints, and other sites related to those, it would require more procuring of hardware, including the number of routers to support this. 


For how long have I used the solution?

We have been utilizing Cisco routers and switches, since 2004. We are a police organization in Pakistan.

What do I think about the stability of the solution?

We still use the Cisco router 1721 Modular Access Router, which is now obsolete but still works. It is very stable. We have some very old, like 16, 17 years, old models. We have been using Cisco for around 15, or 16 years. We are satisfied with Cisco. 

What do I think about the scalability of the solution?

It's highly scalable. There should always be provision for scalability, as we procure many routers with modular capability. For example, we know that modular routers are capable of extension via WAN interfaces and other interfaces.

How are customer service and technical support?

We are very much satisfied with Cisco technical support.

What's my experience with pricing, setup cost, and licensing?

Some companies provide initial licenses very cheaply, as do Cisco, but when you want to renew or expand something, the licensing becomes expensive. 

Which other solutions did I evaluate?

The network team proposes that we might utilize Fortinet instead of Cisco in the future. There is no problem with Cisco, but this is when we might move towards Fortinet because Fortinet can provide these things that are very much cheaper than Cisco, including additional resources.

What other advice do I have?

I would rate cisco 9 out of 10. Cisco is the network equipment leader. It introduces new features; it's the trend maker. The trade-off is cost. Cisco is highly recommended, subject to the availability of funds. It's all about the resources you have and how much you want to invest. We are the customer. However, we are also studying Fortinet and its comparisons and things like those to finalize the procurement process.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user

Very interesting 

IT manager at a manufacturing company with 5,001-10,000 employees
Real User
Top 10
Jan 31, 2021
Easy to use, stable, scalable, also easy to set up
Pros and Cons
  • "It's easy to use, and there is a lot of information available on the internet."
  • "I would like to see more boundaries and better performance."

What is our primary use case?

We use Cisco Enterprise Routers in the WAN solutions.

What is most valuable?

It's easy to use, and there is a lot of information available on the internet.

What needs improvement?

I would like to see more boundaries and better performance.

For how long have I used the solution?

I have been working with Cisco Enterprise Routers for several years.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

It's a scalable solution. We have 3,000 users in our organization.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Depending on the client's needs we use other solutions such as HPE.

How was the initial setup?

The initial setup is straightforward. It was easy. It was installed in minutes.

We have a team of 50 admins to help with the deployment.

We plan to continue using it in the future.

What about the implementation team?

We used an integrator to help us with the implementation.

What other advice do I have?

For others who want to use this solution, I would recommend it.

I would rate Cisco Enterprise Routers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ADEOYEAFOLABI - PeerSpot reviewer
Head of Network And Security at a tech consulting company with 51-200 employees
Real User
Top 10
Jul 4, 2023
A strong and scalable solution with good Cisco support
Pros and Cons
  • "The solution is strong. Cisco's support cannot be compared to any other solution's support. The tool gives you more bandwidth within your network."
  • "The solution is expensive and difficult to manage."

What is our primary use case?

We use the solution for SD-WAN. 

What is most valuable?

The solution is strong. Cisco's support cannot be compared to any other solution's support. The tool gives you more bandwidth within your network. 

What needs improvement?

The solution is expensive and difficult to manage. 

For how long have I used the solution?

I have been working with the product for eight to ten years. 

What do I think about the scalability of the solution?

The product is easy to scale. We have enterprise customers for the product. 

How was the initial setup?

The product's installation is easy if you have Cisco's support contract. The tool's deployment depends on the enterprise's volume and size. You need at least three engineers to handle the tool's deployment. The solution's maintenance is easy. 

What was our ROI?

There is ROI with the tool's use. 

What's my experience with pricing, setup cost, and licensing?

I would rate the solution's pricing a nine out of ten and it is yearly. 

What other advice do I have?

I would rate the solution a nine out of ten. The product is not advised for small-scale environments. You need to consider the cost before buying the solution. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Cyber security specialist at a comms service provider with 1,001-5,000 employees
Real User
Feb 23, 2023
Issue-free with good connectivity and very reliable
Pros and Cons
  • "It is issue-free."
  • "The security of the solution could be a bit better."

What is our primary use case?

We primarily use the solution for connecting clients. It's for routing purposes.

What is most valuable?

The solution offers good connectivity. 

It is issue-free. 

The product has been stable and reliable.

It can scale. 

What needs improvement?

The cost is a bit high.

The security of the solution could be a bit better. 

There are some complex aspects of the solution during the initial setup.

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

It's stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. It's easy to expand. 

We have a variety of clients using the solution. 

How are customer service and support?

I've never used the technical support of Cisco.

Which solution did I use previously and why did I switch?

I only really use Cisco devices. I used a few different options before I used Cisco. 

How was the initial setup?

The setup can be a bit complex. It depends on the implementation. 

The deployment took about one month.

What's my experience with pricing, setup cost, and licensing?

The pricing is too expensive. The company needs to pay for the licensing annually. 

What other advice do I have?

I'd recommend the solution to other users. 

I'd rate the product ten out of ten.

I'm quite happy with the solution overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System & Network Administrator at a tech services company with 11-50 employees
Real User
Sep 15, 2022
A consistent solution with a well-made operating system, but room for improvement in scalability and integration
Pros and Cons
  • "The operating system is good and well-made."
  • "The product would be more scalable if it could operate with other brands."

What is our primary use case?

I use this solution to design and build my network. 

What is most valuable?

The operating system is good and well-made. We have found it to be solid and consistent. 

What needs improvement?

The product would be more scalable if it could operate with other brands. 

For how long have I used the solution?

I have been working with this solution for five years. 

What do I think about the stability of the solution?

I would rate the stability of this solution as a four out of five. 

What do I think about the scalability of the solution?

I would rate the scalability as a three out of five.

How was the initial setup?

The initial setup was easy because we learned about Cisco routers and switches in school, so we are familiar with them and have certification on the equipment.

What about the implementation team?

The deployment didn't trouble us much. Our in-house IT team of two or three engineers handled it, and it took us about a week. We prepared in advance, and we implemented the configuration once the equipment was acquired. I think it might take two weeks to deploy on a large network.

What's my experience with pricing, setup cost, and licensing?

We pay for our license annually. If it could be cheaper that would be good, but I would rate it as a four out of five for price, with one being very expensive and five being very affordable. 

What other advice do I have?

I would rate this solution as a seven out of ten. I would recommend this product to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: January 2026
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