Cisco Meraki Systems Manager (MDM+EMM) Reviews

We use it in a restaurant environment to provide a managed firewall and WiFi. This is very helpful.

One of our largest support call issues is the processing of credit cards. This is caused by an Internet/network issue 60 percent of the time. Knowing the state of the network remotely is a big time saver. Having the ability to alter the network and WiFi settings remotely permits us to have quick response time. For overall troubleshooting, having tools on Meraki is a time saver.

• We can quickly see if the Internet is up or down, then focus troubleshooting more quickly. 
• We can reconfigure a client’s setup remotely with minimal effort.

• Web portal: Ease of configuration and status reporting.
• Tools: It helps us see if anything has been changed in the network by another vendor or customer.

Integration with other tools, such as, ConnectWise Automate.

The price is high for the market.

Systems Manager is another cloud service from Cisco Meraki that helps you to manage all the devices in your organization. You can deploy apps to all your devices around the world in a few clicks and in a few minutes.

My employees have more secured devices. I can control what they can do with their enterprise devices, make a full and remote maintenance, install apps, upgrade apps, upgrade devices, etc.

Geofency polices are great, but it depends on how the device has the localization services configured. If the device is not getting the right GPS position, Geofency polices will fail.

I have been using it for about two years.

With Apple devices, it is perfect thanks to DEP. With Android and Windows, you can enroll devices via mail and it's very easy.

The Cisco Meraki cloud is very stable; I haven't had any problems with the stability of the service.

The scalability of this MDM is perfect. You can add all the devices you want, and you only need to tag them to apply polices.

Customer service is very good.

Technical support provides great service; you can open tickets yourself or call a phone number.

I tried AirWatch; it's more expensive and more difficult to use and configure.

The initial setup is very easy.

My implementation was through nData Systems.

I use it extensively for presentations to my customers in the education sector because it's perfect for managing time efficiently.

It has facilitated zero-touch authorization events for our employees and their devices. Furthermore, Meraki Systems Manager plays a vital role in securing our notebooks.

Geolocation is perfect, and it enforces certain rules like app installations or no installations.

It would be beneficial to have better integration with other operating systems. For example, some customers use Chromebooks and other versions of Windows, Linux, especially in educational institutions like schools here in Brazil. It would be advantageous to expand its compatibility to include other commonly used operating systems.

I use it every day because my company utilizes the solution. So, I have been using this solution for a year. 

I would rate the scalability a ten out of ten.

It is super easy to setup. 

Overall, I would rate the solution an eight out of ten.