BMC Helix Client Management vs Cisco Meraki Systems Manager (MDM+EMM) comparison

BMC and Cisco are both solutions in the Mobile Device Management (MDM) category. BMC is ranked #8 with an average rating of 8.5, while Cisco is ranked #3 with an average rating of 8.5. BMC holds a 4.1% mindshare in MDM, compared to Cisco’s 5.9% mindshare. Additionally, 100% of BMC users are willing to recommend the solution, compared to 96% of Cisco users who would recommend it.

BMC Helix Client Management

Read 7 BMC Helix Client Management reviews

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157 Comparison Views

100% willing to recommend

Cisco Meraki Systems Manage...

Read 31 Cisco Meraki Systems Manager (MDM+EMM) reviews

2,093 Views
293 Comparison Views

96% willing to recommend

BMC Helix Client Management

Cisco Meraki Systems Manage...

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Executive SummaryUpdated on Sep 1, 2025

Cisco Meraki Systems Manager and BMC Helix Client Management compete in the endpoint management category. Cisco Meraki appears to have an advantage due to its robust cloud-based features and ease of deployment.

Features: Cisco Meraki Systems Manager offers cloud-based device management with features like geofencing, remote wiping, and app deployment, all accessible via a centralized dashboard. It provides real-time data and insights for security and network performance. BMC Helix Client Management delivers comprehensive endpoint management across various operating systems, offering strong remote control capabilities and compliance management, supplemented by detailed inventory and software deployment features.

Room for Improvement: Cisco Meraki Systems Manager could improve its advanced configuration flexibility, Linux compatibility, and scripting capabilities. Users also report high costs and a need for better integration with non-Apple devices and technical support. BMC Helix Client Management needs enhancements in mobile device management, vulnerability assessment tools, and better support for additional OS platforms, as well as improved remote access capabilities.

Ease of Deployment and Customer Service: Cisco Meraki Systems Manager is noted for its flexibility in deployment across public and hybrid clouds, providing easy remote access. Customer service is generally reliable but expensive. BMC Helix Client Management focuses on strong on-premises deployment, effectively managing diverse endpoint environments with reliable technical support, though some integrations are missing.

Pricing and ROI: Cisco Meraki Systems Manager has higher pricing compared to competitors, but users recognize its value for remote management. Licensing is per device, which can be costly for multiple users. BMC Helix Client Management is considered more affordable, with endpoint-based pricing that offers good performance value. Both report positive ROI, with Cisco Meraki enhancing efficiency through significant remote management benefits.

To learn more, read our detailed BMC Helix Client Management vs. Cisco Meraki Systems Manager (MDM+EMM) Report (Updated: July 2025).

Buyer's Guide

BMC Helix Client Management vs. Cisco Meraki Systems Manager (MDM+EMM)

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Helix Client Management

Ranking in Mobile Device Management (MDM)

8th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Endpoint Compliance (7th)

Cisco Meraki Systems Manage...

Ranking in Mobile Device Management (MDM)

3rd

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Enterprise Mobility Management (EMM) (5th)

Mindshare comparison

As of September 2025, in the Mobile Device Management (MDM) category, the mindshare of BMC Helix Client Management is 4.1%, up from 4.0% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 5.9%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Mobile Device Management (MDM) Market Share Distribution
Product	Market Share (%)
Cisco Meraki Systems Manager (MDM+EMM)	5.9%
BMC Client Management	4.1%
Other	90.0%

Mobile Device Management (MDM)

Featured Reviews

Cristian Testa

Presales Manager Product Manager - Latin America Region at tdi

A stable solution that allows you to manage IT clients from receipt to retirement

The initial setup is straightforward and easy to use, but you need to understand the different functionalities and modules. The console version and the Hub application are different, and you need some knowledge to make the process easier. Deployment typically takes about two months. You start with the initial setup and then continue with operations. The deployment process is straightforward. The master installation takes about thirty minutes. After that, you deploy different relays to discover the endpoints and create the credentials and sources to install the agents. Once the agent is installed on an endpoint, you can manage it as needed. The first step is always the installation. BMC Client Management can be deployed both on cloud and on-premises. After the COVID-19 pandemic, there was an increased need for remote solutions, so we have customers using both models. In BMC Client Management, I'd rate the initial setup as an eight out of ten.

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GaneshKhutwad

Network security architect at ATOS

A central portal where you can add, stack, configure, and maintain your devices

Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."

"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."

"The inventory and patch management tools are very valuable."

"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."

"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."

"The most valuable features of the solution are patch management and software license management."

"The support from BMC Client Management is very good."

"The solution is simple."

"The solution is straightforward to set up."

"We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures."

"The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices."

"The UI is easy to learn."

"We can reconfigure a client’s setup remotely with minimal effort."

"The solution is easy to use. However, AirWatch or Workspace might be more powerful because we've encountered issues, such as manually managing Windows updates."

"The most efficient way is to prepare your integration in the cloud. After that, we can push your configuration from the cloud to the site once you connect the device. This process makes connecting the cloud and the new devices seamless and allows for easy configuration pushing."

More Cisco Meraki Systems Manager (MDM+EMM) pros

Cons

"BMC Client Management could improve in the area of integration."

"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."

"The solution does not offer the functionality of remote access to users."

"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."

"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."

"The solution needs to add whitelisting because many customers request it."

"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."

"The price of the solution could be reduced."

"Security could be improved, and there could be more features that enable you to customize the end customer solution."

"There are problems with the connection on the client side, and the app that was deployed could be better."

"Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions."

"Sometimes, the integrations are a bit tough."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."

"Meraki Systems Manager lacks scripting capability compared to Workspace. I've seen the product focused mainly on mobile solutions. They might need more development in endpoints like Windows desktops."

"The solution can be expensive."

More Cisco Meraki Systems Manager (MDM+EMM) cons

Pricing and Cost Advice

"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."

"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."

"To use BMC Client Management they charge annually per node."

"The solution is low cost."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."

"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."

"Meraki MDM is the cheapest solution we have used."

"It's extremely competitive and very good for a product in this sphere."

"My clients find it a bit expensive compared to other systems."

"This product is reasonably priced."

"The price is high for the market."

"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."

More Cisco Meraki Systems Manager (MDM+EMM) pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

22%

Financial Services Firm

15%

Government

12%

Retailer

Computer Software Company

17%

Manufacturing Company

11%

Construction Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	13

Questions from the Community

What do you like most about BMC Client Management?

The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.

See all answers

What is your experience regarding pricing and costs for BMC Client Management?

BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe t...

See all answers

What needs improvement with BMC Client Management?

In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. ...

See all answers

What do you like most about Cisco Meraki Systems Manager (MDM+EMM)?

The product provides a universal dashboard.

See all answers

What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?

The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but the price features parity is good.

See all answers

What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?

While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration with third-party tools. We haven't had any integration issues, but potential lim...

See all answers

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Product Reports

Buyer's Guide

Mobile Device Management (MDM)

August 2025

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Buyer's Guide

Cisco Meraki Systems Manager (MDM+EMM)

August 2025

Cisco Meraki Systems Manager (MDM+EMM) report

Download Cisco Meraki Systems Manager (MDM+EMM) product report

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management

Meraki MDM

Overview

BMC Helix Client Management offers comprehensive features for efficient oversight of enterprise technology, enhancing security compliance, and ensuring effective software audits.

With capabilities like patch management, software license administration, and remote control, BMC Helix Client Management is vital for remote troubleshooting and maintaining compliance during software audits. Users value the ability to manage diverse operating systems, leveraging inventory management, software deployment, and endpoint management. However, there is a need for improved Linux patching support, better integration, and expanded remote access functionality. Offering its vulnerability assessment scanning and enhanced endpoint management would be beneficial. A more robust discovery tool is required for better compliance and insights, suggesting a transition to a web-based platform.

What are the standout features of BMC Helix Client Management?

Patch Management: Ensures timely and efficient application of software patches.
Software License Administration: Helps manage and optimize software licensing compliance.
Remote Control: Facilitates efficient remote troubleshooting for various devices.
Inventory Management: Provides detailed hardware and software inventory tracking.
Comprehensive Endpoint Management: Supports diverse operating systems for streamlined management.

What benefits and ROI can be expected from BMC Helix Client Management?

Enhanced Operational Efficiency: Automates desktop management and streamlines patching processes.
Cost Optimization: Identifies and eliminates redundant licenses to reduce costs.
Security Compliance: Facilitates management of security measures across devices.
Regulatory Compliance: Assists in meeting industry standards and software licensing requirements.

BMC Helix Client Management is instrumental across industries for deploying software, ensuring compliance, and managing security remotely. Organizations use it for software compliance, automating desktop processes, and detailed inventory management, significantly contributing to efficiency and compliance with licensing standards.

BMC

Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

Cisco

Sample Customers

Charter Manufacturing

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College

Buyer's Guide

BMC Helix Client Management vs. Cisco Meraki Systems Manager (MDM+EMM)

July 2025

Free Report: BMC Helix Client Management vs. Cisco Meraki Systems Manager (MDM+EMM)

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