BMC Helix Client Management vs ManageEngine Endpoint Central comparison

The compared BMC Helix and ManageEngine solutions aren't in the same category. BMC Helix is ranked #8 in MDM , with an average rating of 9.0, and holds a 5.9% mindshare in the category. ManageEngine is ranked #1 in CDM , with an average rating of 8.2, and holds a 19.1% mindshare. Additionally, 100% of BMC Helix users are willing to recommend the solution, compared to 93% of ManageEngine users who would recommend it.

BMC Helix Client Management

Read 7 BMC Helix Client Management reviews

1,100 Views
352 Comparison Views

100% willing to recommend

ManageEngine Endpoint Central

Read 69 ManageEngine Endpoint Central reviews

6,677 Views
401 Comparison Views

93% willing to recommend

BMC Helix Client Management

ManageEngine Endpoint Central

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Executive Summary

We performed a comparison between BMC Helix Client Management and ManageEngine Endpoint Central based on real PeerSpot user reviews.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Helix Client Management

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Mobile Device Management (MDM) (8th), Endpoint Compliance (6th)

ManageEngine Endpoint Central

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Client Desktop Management (1st), Enterprise Mobility Management (EMM) (2nd), Unified Endpoint Management (UEM) (2nd)

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. BMC Helix Client Management is designed for Mobile Device Management (MDM) and holds a mindshare of 5.9%, up 3.7% compared to last year.
ManageEngine Endpoint Central, on the other hand, focuses on Client Desktop Management, holds 19.1% mindshare, down 41.5% since last year.

Mobile Device Management (MDM) Mindshare Distribution
Product	Mindshare (%)
BMC Helix Client Management	5.9%
Jamf Pro	13.5%
NinjaOne	7.5%
Other	73.1%

Mobile Device Management (MDM)

Client Desktop Management Mindshare Distribution
Product	Mindshare (%)
ManageEngine Endpoint Central	19.1%
KACE Systems Management Appliance (SMA)	12.5%
Symantec Client Management Suite	11.9%
Other	56.5%

Client Desktop Management

Featured Reviews

Cristian Testa

Presales Manager Product Manager - Latin America Region at tdi

A stable solution that allows you to manage IT clients from receipt to retirement

The initial setup is straightforward and easy to use, but you need to understand the different functionalities and modules. The console version and the Hub application are different, and you need some knowledge to make the process easier. Deployment typically takes about two months. You start with the initial setup and then continue with operations. The deployment process is straightforward. The master installation takes about thirty minutes. After that, you deploy different relays to discover the endpoints and create the credentials and sources to install the agents. Once the agent is installed on an endpoint, you can manage it as needed. The first step is always the installation. BMC Client Management can be deployed both on cloud and on-premises. After the COVID-19 pandemic, there was an increased need for remote solutions, so we have customers using both models. In BMC Client Management, I'd rate the initial setup as an eight out of ten.

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Mohammed-Samir

Solutions Consultant at Team Computers

Experience improves with intuitive setup and comprehensive features but needs enhancements for Apple integration

From a ManageEngine perspective, there is room for improvement regarding the Platform SSO technology introduced by Apple, which allows you to integrate your hardware with your identity providers. It used to be only a few selected ones via OIDC protocols or some other protocols, which are not necessary anymore. If a customer is already using Microsoft 365, they can integrate with any MDM for Platform SSO, which essentially hardens their device identity with the person logging in for the first time. It also helps automate enrollment and provide a zero-touch experience. Currently, while some MDM tools InTune and Jamf support this feature, ManageEngine still does not fully support Platform SSO via Microsoft or Google. I have customers using ManageEngine who are looking forward to this solution, and if ManageEngine can provide it, it would enhance the overall product value. For enterprise users, the solution needs improvement. For SMB, it is straightforward; if it is a small company of 100 to 500 users, anything below 1,000, they do not have much of a compliance or security requirement—they just want to manage their devices and push applications. Simple tasks are easier to accomplish. However, when it comes to enterprise-grade deployment, many complex configurations need to be considered, such as Wi-Fi configurations, network configurations, VPN configurations, and advanced certification deployment, such as ACME certification deployment practice introduced by Apple. These are a few things that can be improved on that side, but from a basic user perspective, if someone is in the SMB market or a company just starting off pre-IPO, without going into compliance, they typically find Zoho and ManageEngine to fit their needs. For enterprise-grade deployments, it is more than enough for Windows, but for Apple, it is still in development and not up to the mark.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."

"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."

"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."

"The support from BMC Client Management is very good."

"The most valuable features of the solution are patch management and software license management."

"BMC Client Management has helped us be able to patch our OS or any software to the latest version."

"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."

"The inventory and patch management tools are very valuable."

"ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it."

"The patch management aspect of the solution is the most valuable part for us."

"With Desktop Central, we have been able to maintain patch compliance across our entire estate, manage software licensing and deployment, enforce minimum security compliance, and work towards a zero-touch environment with automated deployment and custom scripting."

"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."

"ManageEngine Endpoint Central has significantly simplified my device management practices."

"It's a complete product that allows you to remote troubleshoot, has an inventory of systems."

"We've looked at a lot of solutions and, value for money, this product can't be beat."

"What I like best about this product is that I can log on to every PC, very easily, and chat with the user via the chat feature."

More ManageEngine Endpoint Central pros

Cons

"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."

"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."

"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."

"BMC Client Management could improve in the area of integration."

"The solution does not offer the functionality of remote access to users."

"The solution needs to add whitelisting because many customers request it."

"BMC Client Management could improve in the area of integration."

"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."

"The way patches are pushed out and applied can use a little work as it appears the patches are pushed out and just force applied as a group, as opposed to a specific registry pattern."

"The remote desktop piece has started to fail and we have numerous disconnects while remote logging into a PC."

"The solution lacks some configuration."

"Often I had issues with user configurations."

"Some difficulties with setup for multiple locations."

"Sometimes computers fail to receive patches, and we need to investigate why."

"The product's remote access manager needs improvement."

"We would like to see an option to decline Windows 7 ESU patches in a bulk. For now, we have to decline them one by one which is not an easy process."

More ManageEngine Endpoint Central cons

Pricing and Cost Advice

"The solution is low cost."

"To use BMC Client Management they charge annually per node."

"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."

"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."

"Choose wisely between the Professional and Enterprise editions, based on your needs."

"We pay about $250 a year for our license."

"There is a freeware version of the solution available as long as you do not breach the number of licenses and users that are dictated."

"Affordable for any customer."

"The price is moderate."

"The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."

"Compared to other products, ManageEngine Endpoint Central is a very cheap solution."

"The product is cheap."

More ManageEngine Endpoint Central pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Retailer

12%

Government

11%

Computer Software Company

11%

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	15
Large Enterprise	35

Questions from the Community

What is your experience regarding pricing and costs for BMC Client Management?

BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe t...

See all answers

What needs improvement with BMC Client Management?

In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. ...

See all answers

What is your primary use case for BMC Client Management?

The most common use cases for BMC Client Management among my clients include managing inventory and deployment of a software package.

See all answers

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...

See all answers

What do you like most about ManageEngine Endpoint Central?

Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...

See all answers

What is your experience regarding pricing and costs for ManageEngine Endpoint Central?

I would rate the pricing as seven; it is quite expensive from my point of view for ManageEngine Endpoint Central.

See all answers

Comparisons

Microsoft Intune vs BMC Helix Client Management

Compared 12% of the time

Microsoft Configuration Manager vs BMC Helix Client Management

Compared 12% of the time

NinjaOne vs BMC Helix Client Management

Compared 9% of the time

Jamf Pro vs BMC Helix Client Management

Compared 8% of the time

Forescout Platform vs BMC Helix Client Management

Compared 5% of the time

More BMC Helix Client Management Competitors

Microsoft Intune vs ManageEngine Endpoint Central

Compared 25% of the time

Microsoft Configuration Manager vs ManageEngine Endpoint Central

Compared 10% of the time

Tanium vs ManageEngine Endpoint Central

Compared 4% of the time

Workspace ONE UEM vs ManageEngine Endpoint Central

Compared 4% of the time

Jamf Pro vs ManageEngine Endpoint Central

Compared 4% of the time

More ManageEngine Endpoint Central Competitors

Product Reports

Buyer's Guide

Mobile Device Management (MDM)

March 2026

Download BMC Helix Client Management product report

Buyer's Guide

ManageEngine Endpoint Central

March 2026

Download ManageEngine Endpoint Central product report

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP

Overview

BMC Helix Client Management offers robust systems management capabilities, focusing on patch management, software licensing, and remote administrative access, crucial for compliance and security.

BMC Helix Client Management enables efficient endpoint management across diverse systems with features like software deployment, inventory control, and compliance management. Offering stable performance, the SaaS version excels in supporting IT managers in regulatory compliance while managing thousands of endpoints. Users find the remote control feature exceptionally useful in remote work settings, facilitating updates and issue resolution seamlessly. There is a growing demand for enhancements such as Linux and Android support, improved integration, and mobile device management. Additionally, clients suggest the inclusion of vulnerability assessment, better agent reliability, application whitelisting, and refined remote command execution capabilities.

What are the key features of BMC Helix Client Management?

Patch Management: Streamlines deployment and updates to ensure security compliance.
Software License Management: Optimizes usage and adheres to licensing agreements.
Remote Control Access: Facilitates remote troubleshooting and updates without delays.
Inventory Management: Provides comprehensive oversight of software assets.
Compliance Management: Assists in maintaining regulatory standards across endpoints.

What benefits should users expect from BMC Helix Client Management?

Cost Reduction: Enhances operational efficiency and license use, leading to cost savings.
Management Efficiency: Simplifies overseeing large endpoint environments.
Security Enhancement: Ensures strict compliance with security protocols, reducing risk.
Improved Support for Remote Work: Seamless updates and troubleshooting improve remote productivity.

In the tech-savvy industry, BMC Helix Client Management proves invaluable for IT managers tasked with software deployment and comprehensive endpoint oversight. Users in heavily regulated sectors leverage its capabilities for ensuring compliance and optimizing resource usage, ultimately driving management efficiency and reducing operational costs.

BMC Helix

ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.

ManageEngine Endpoint Central Features:

Device Management: Endpoint Central enables IT administrators to manage a wide range of endpoints, including desktops, laptops, servers, mobile devices, and IoT devices. It offers features such as device discovery, inventory management, configuration management, and software deployment, allowing administrators to efficiently control and monitor devices from a single console.

Patch Management: The solution helps organizations keep their endpoints up to date and protected by automating the patching process. Endpoint Central provides patch management capabilities to deploy security updates and patches to endpoints, ensuring they are patched against vulnerabilities and reducing the risk of security breaches.

Security and Compliance: Endpoint Central focuses on strengthening security measures for endpoints. It offers features such as antivirus and anti-malware protection, firewall management, encryption, and data loss prevention (DLP). These capabilities help organizations safeguard their sensitive data and adhere to industry regulations and compliance standards.

Remote Control and Troubleshooting: With remote control capabilities, Endpoint Central allows IT administrators to access and control endpoints remotely, facilitating troubleshooting and issue resolution. It enables administrators to remotely troubleshoot software or hardware problems, install applications, and provide technical support to end-users, improving efficiency and minimizing downtime

Reporting and Analytics: Endpoint Central provides comprehensive reporting and analytics capabilities, offering insights into endpoint performance, security status, software usage, and compliance levels. These features help organizations assess the health and security of their endpoints, identify potential risks or issues, and make data-driven decisions for improved endpoint management.

ManageEngine Endpoint Central Benefits:

Centralized endpoint management for diverse devices.
Improved operational efficiency through automation.
Enhanced security with antivirus, firewall, encryption, and data loss prevention.
Automated patch management for timely updates and security.
Remote control and troubleshooting for efficient issue resolution.
Comprehensive reporting and analytics for insights and informed decision-making.
Scalability and flexibility to accommodate organizational growth.
Cost-effectiveness by reducing manual management efforts and security risks.

Reviews from Real Users

PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."

Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.

ManageEngine

Sample Customers

Charter Manufacturing

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises

Buyer's Guide

Mobile Device Management (MDM)

March 2026

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