Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Reviews

I use the solution as one of the main applications for my desktop infrastructure.

The solution supports all the essential features I require. Also, I can use it from anywhere.

The solution functions slowly. It takes a long time to load. This particular area could be better.

I have been using the solution for three years.

I rate the solution's stability a five or six out of ten.

The solution achieves all the goals I set it up for. Thus, it is highly scalable. I rate its scalability an eight out of ten.

The solution is average. I rate it a five out of ten.

Citrix Workspace allows you to work in a remote environment and gives you data security.

Performance could be better if there was a low latency improvement.

I have been using Citrix Workspace for three years now.

Citrix Workspace is stable for our needs.

The scalability of Citrix Workspace is exceptional.

Technical support is excellent and we have had no issues with the support team.

The setup process is straightforward.

We are seeing a return on investment with Citrix Workspace.

I would rate Citrix Workspace a nine out of ten.

One of the things we wanted to achieve was the ability to work from home and have the same environment. We use the application virtualization capabilities, the on-premise desktop virtualization, and the cloud-hosted desktop virtualization.

A lot of people are going to a hybrid working model and they can work in the same environment, whether they're at home or in the office. They're able to work efficiently.

Security is also of critical importance. It provides a very secure environment with several security features that can be implemented. We are an IT infrastructure company, so infrastructure passwords are very critical. It provides us with a tremendous amount of security, which is very valuable.

Citrix also simplifies adherence to industry regulations for data protection and for compliance.

The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop. Their files remain the same, so it's much easier to work from different locations. We use it for laptops and desktops only, but I believe it has the flexibility to be used on any device. If the desktop experience is good, the employees are happier. They are able to do what they want to do.

It also provides virtualization for high-end graphics so that they can be displayed. AutoCAD can be done on Citrix. The graphics are very good.

We also like the security features it provides.

It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution.

We have been using Citrix Virtual Apps and Desktops for about two and half months.

We have about 400 people and we have implemented it for about 130 people. We're implementing it for the other employees as well.

We went with Citrix because of its security and the user experience.

Deployment and management are not easy, but because we are an IT company, we are able to do it. We provide a virtual desktop service to our customers, so Citrix fits into our business model. You have to set up all the Citrix components, drivers, and Netscaler. You need to deploy three to four servers for a basic Citrix setup, as well as servers that give the remote desktop to your users.

If you have Citrix experts, deployment should happen in a month's time. But if you don't have experts, it can take more time. Now that we have the expertise in managing Citrix on the cloud, the time it takes to get our customers on board and into the service that we are providing to them with Citrix, depends on them. We can get them on board very quickly because now we know what to do and how to do it.

We haven't embraced thin clients or low-cost device computing yet. We were of two minds about whether to take full laptops or thin clients for access while working from home. We are experimenting with thin clients now, and the experience has been positive, but until now we have used only laptops. We are going to further test thin clients and then we'll be giving them to some of our users.

We use Citrix to unite data sets for remote work and media services. Citrix is used for application virtualization as well as remote access to desktop workstations. We have 30 employees using this technology in various roles, including customer and tech support as well as accounting.

In terms of the employee experience, I would say I think Citrix is quite good. It has also helped us to comply with industry regulations on data protection by allowing us to maintain our target policy of controlling clients' access to information. 

Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device. It has a few security features that are interesting— actions that permit the user to access only the information they are supposed to access. It's extremely secure because all the data is encrypted. The work can be done remotely but the data never has to leave our data center.

I've been using Citrix Virtual Apps and Desktops for about four months.

It's efficient. Because there are fewer parameters, the base application runs in less time with less effort.

I think Citrix's support is good, but sometimes it is a little slow. I would rate it a seven out of 10.

Compared to other desktop virtualization products I've used, Citrix has more compelling features that are much more extensive.

Setting up Citrix wasn't complex.

The whole organization is more productive because Citrix allows us to coordinate together and share information.

My advice would be to test this solution and see if it meets your expectations.

On a scale of one to 10, I would rate Citrix a seven.

We are using it for the VPN.

It is a good product. I don't have any complaints.

I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04.

We have been using this solution for maybe six months. We're now migrating most of our machines over to that.

It seems fine on Windows.

We have probably just under a thousand users.

I don't think I ever had to open up a ticket with them for anything.

We've been on Citrix as long as I've been here.

It was pretty straightforward.

I would rate Citrix Workspace an eight out of 10.

We are using this solution for enabling remote workers. 

The primary example right now is the pandemic. People can work remotely without having to use VPNs. We prefer people connecting from home to an institutional system, rather than bringing every random person's home system into our internal network via VPN.

The basic virtual desktop infrastructure (VDI) feature is most valuable. We were lucky to have it in place when the pandemic hit. It is used very heavily now.

They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out.

We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us.

The basic VDI is quite good. It is pretty stable and reliable. 

It is very scalable. We have 400 end users.

I have used them, and in general, I have been very happy.

Citrix is the only VDI I have used.

It was in place when I was hired. I have been involved with upgrades. Mostly, I have just been filling out the infrastructure and adding more machines. My supervisor was the one who handled the setup. 

For its administration, we have two FTEs: myself and a senior systems engineer. There are a couple of other systems administrators who spend a little bit of time working on it. It requires nonstop maintenance every day. It requires four to five hours a day.

I'm not involved with the money aspect at all, but from my perspective, we've got a very good ROI. Particularly during the pandemic, it has enabled the institution to keep working. We seamlessly transitioned to an entirely remote workspace.

We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be.

I know that other vendors were evaluated. I was not part of that. It was before I was hired.

It is a good solution, but it is not always a straightforward solution. Don't underestimate the complexity of a large-scale deployment of infrastructure like this.

I would rate Citrix Workspace an eight out of ten.

We use Remote PC Access and Remote Desktop Access. We use the solution for two of our clients. For each, we virtualized their whole workspace, so if they log in from anywhere, they get access to all the applications. 

We've locked down their data centers, so some of the users, depending on their rights, cannot even copy stuff from the Citrix environment to their local desktops. Some users with more elevated rights are allowed to access their local. 

It's for work from anywhere, but we had it before COVID. We've had it like this for a very long time.

One of the benefits is that our clients can work from anywhere. It's all consolidated in one environment. It makes it easy for them as things easily accessible from any environment.

It provides the flexibility of being used on any device which makes the employee experience better, in terms of ease of use.

We've also set up access according to security group so it's very secure. We can lock down the environment completely.

As an end-to-end solution for implementing Zero Trust principles I would rate it a six or a seven out of 10, because it doesn't cover all aspects of Zero Trust. There are quite a few aspects you need to cover.

We've used it since 2011.

The stability is very good. In some of our environments, we are on old versions so we're busy upgrading. On the old versions, we have to do a lot of session resets. Hopefully, on the newer versions, after we've upgraded, we won't have so many instances where sessions need to be reset.

The scalability is good because, once you've set it up with the correct architecture, you can just add servers. It's very easy. You can't clone it because there's something with the SID that makes it difficult to clone. But with the latest version, you have that ability where you provision a server according to a template. It's very good.

One of the environments we deployed it in has about 180 concurrent users, and the other one has about 85 concurrent users.

If we upgrade or we set up a new environment, it takes us three months. We do have Citrix consultants who help us. We're thinking that we're maybe doing something wrong because it takes so long, but even with their help, it takes long. It's very complex to set up. If we set up an RDS farm, we can do it within three days.

Our clients have seen return on investment with Citrix in the security and through work-from-anywhere.

We use other technologies. For SD-WAN and web filtering we use TIBCO.

We use RDS in environments where people can't afford Citrix, because Citrix is very expensive. But in terms of security, the Citrix environment, and how you can set it up, is a bit more secure.

The centralized policy control and distributed enforcement is an eight out of 10. It's complex to set up.

When it comes to the security of intellectual property when remote employees are using the solution, I would also rate it at eight. You can protect your environment, but I don't know if you've got logs or things like DLP that can assist you to see what's being moved out of the environment.

Citrix plays a part in our clients' business continuation strategies. We will continue to make use of it as is, because it's much easier to manage the environment, the access, and upgrades. We install the applications only on the application servers. It's secure and makes it easy to work from anywhere, and it makes it easy to lock down the environment.

My advice would be to get a Citrix engineer to assist you with your architecture and to send your engineers on training.

Within our organization, there are roughly 80 users using this solution.

The price and user-interface are great.

I would like to see more audio support.

I have been using this solution for roughly six months.

The stability is good. I experienced a few bugs with previous versions, but not this version.

The scalability is great. On a scale from one to ten, scalability-wise, I would give this solution a rating of eight.

The technical support is pretty good. On a scale from one to ten, I would give their technical support a rating of seven. They respond very quickly and they are very skilled at their job.

Citrix Workspace Is difficult to deploy. The initial setup is very complex.

I would absolutely recommend this solution. Overall, on a scale from one to ten, I would give this solution a rating of eight.