Commvault Cloud Reviews

Name: Commvault Cloud
Brand: Commvault
Rating: 4.3 (110 reviews)

Vendor: Commvault

4.3 out of 5

110 reviews
95% willing to recommend

4,891 followers

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What is Commvault Cloud?

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

Get the Commvault Cloud Buyer's Guide and find out what your peers are saying about Commvault Cloud, Veeam Data Platform, Rubrik and more!

Commvault Cloud is the #1 ranked solution in top File Archiving solutions, #1 ranked solution in top SaaS Backup solutions, #1 ranked solution in top Threat Deception Platforms, #1 ranked solution in top Container Backup Software solutions, #2 ranked solution in top Cloud Backup solutions, #3 ranked solution in best Backup and Recovery Software, #3 ranked solution in top eDiscovery software, #3 ranked solution in top Disaster Recovery as a Service providers, and #3 ranked solution in top Disaster Recovery Software. PeerSpot users give Commvault Cloud an average rating of 8.6 out of 10. Commvault Cloud is most commonly compared to Veeam Data Platform: Commvault Cloud vs Veeam Data Platform. Commvault Cloud is popular among the large enterprise segment, accounting for 60% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Helped 851,604 peers since 2012

Featured Commvault Cloud reviews

Sanjiv Dogra

Sr. Manager mtechnogies at Deloitte

Commvault could improve in the area of monitoring and notification services. Upon backup completion, the user is not getting notifications. This might be a feature I'm missing within the system. If it’s not there, Commvault should enhance this functionality. Additionally, customer support should be improved for quicker real-time assistance, considering the time zone challenges.

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Chethana Kahandugoda

CIO / Senior Deputy General Manager at Lb

In terms of improvement, the cost factor is a significant area for enhancement, especially during the annual renewal. Competitive products have emerged with less cost, making the pricing a challenging factor. The implementation of field-level restore where you can restore a particular table or field without having to restore the entire backup is something I would like to have.

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Achindra Kamburapolage

Manager - Database Administration at Nations Trust Banks Plc

Commvault Cloud, while offering a robust suite of features, could potentially benefit from improvements in certain areas. One area for consideration is user interface and user experience enhancements, aiming to streamline navigation and make the platform more intuitive for users with varying levels of technical expertise. Improved documentation and user training resources could also contribute to a smoother onboarding process and more effective utilization of the platform's capabilities. Additionally, ongoing efforts to optimize resource utilization and minimize any potential impact on system performance would be valuable. As for potential features in the next release, integration with emerging technologies such as artificial intelligence for more intelligent data management and analytics could provide valuable insights for organizations. Enhanced automation capabilities, including more sophisticated policy-driven automation for data workflows, could further streamline processes and reduce manual intervention. Integration with additional cloud services and platforms, keeping pace with the evolving cloud landscape, would broaden the platform's compatibility and usefulness. Lastly, advanced security features, including continuous monitoring, threat intelligence integration, and proactive threat response capabilities, would fortify the product's defense against evolving cyber threats. Regular feedback mechanisms from users and staying attuned to industry trends would help guide the development of features that align closely with the evolving needs of organizations in the dynamic landscape of data management and cloud services.

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Commvault Cloud mindshare

Product category:

As of May 2025, the mindshare of Commvault Cloud in the Backup and Recovery category stands at 7.5%, up from 5.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Backup and Recovery

PeerResearch reports based on Commvault Cloud reviews

Type	Title	Date
Category	Backup and Recovery	May 20, 2025	Download
Product	Reviews, tips, and advice from real users	May 20, 2025	Download
Comparison	Commvault Cloud vs Veeam Data Platform	May 20, 2025	Download
Comparison	Commvault Cloud vs Zerto	May 20, 2025	Download
Comparison	Commvault Cloud vs Rubrik	May 20, 2025	Download

Title	Rating	Mindshare	Recommending
Veeam Data Platform	4.3	16.0%	94%	424 interviews Add to research
Rubrik	4.6	7.7%	98%	93 interviews Add to research

Valuable Features

Commvault Cloud's most valuable features include global deduplication, seamless integration with public cloud services like Azure, and centralized management from a single console. Users appreciate its scalable and stable platform, efficient backup and recovery capabilities, comprehensive support for databases, applications, and Operating Systems, automated updates, encryption, strong ransomware protection, and robust data management across on-premises, hybrid, and cloud environments. Commvault Cloud's comprehensive reporting functionality offers cost-effective storage strategies.

"Commvault Cloud provides an excellent solution."
"Commvault is an all-in-one product that is very simple and operational for business use."
"The functionality and features of Commvault were much better compared to other solutions."

Room for Improvement

Commvault Cloud users highlight challenges with interface complexity, requiring technical expertise for implementation and day-to-day management. Integration with third-party platforms and better documentation are needed. Improvements in reporting are suggested, along with enhanced training and support. Users also seek better reliability and optimized backup solutions. Pricing is considered high, and users express a desire for more seamless cloud service integration, increased automation, and enhanced security measures.

"The support needs more improvement. I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance."
"I would rate the customer support five out of ten. Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility."
"Commvault could improve in the area of monitoring and notification services."

ROI

Commvault Cloud delivers substantial ROI by reducing infrastructure and human resource costs. It consolidates backup technologies, simplifies data management, optimizes storage with deduplication, and enhances enterprise-level cost efficiency. Users report reduced maintenance, faster recovery times, and significant savings in admin hours. The shift to cloud storage cuts hardware expenses. Although some express difficulty quantifying ROI, the benefits include improved data protection, operational efficiency, and reduced downtime, providing excellent value relative to investment.

Pricing

Commvault Cloud offers flexible licensing options including subscription-based and perpetual licenses, allowing enterprises to optimize costs based on needs. Users appreciate the simplicity and predictability of the pricing model, although Commvault is often perceived as more expensive compared to some competitors like Veeam. Enterprise users find the solution to be a valuable investment, generally considering it competitively priced within the data protection market, with annual cost savings possibilities of up to 25%.

"I would rate the price of Commvault Cloud seven out of ten with ten being the cheapest."
"Originally, it was really attractive when we were deployed on-prem. They have since built and moved it to the cloud, which I am a big fan of. I have all my security tools in the cloud, but it came with a significant increase in pricing. We ended up negotiating a better price because we have been a long-term customer, and I have also spoken on their behalf quite a few times, but if I have to buy it at its current rate, I am not sure if I would be a customer. It is expensive."
"Using a subscription-based license has been advantageous."

Popular Use Cases

Organizations primarily utilize Commvault Cloud for backup and recovery in diverse data environments. They employ it to safeguard servers, databases, and virtual machines, supporting both on-premises and cloud infrastructures. Commvault Cloud aids in disaster recovery, ensuring swift data retrieval and business continuity. It facilitates efficient data management in hybrid and multi-cloud setups, ensuring compliance and security while optimizing storage costs. Commvault Cloud supports Office 365 and enhances overall data protection strategies.

Service and Support

Customers find Commvault Cloud's customer service responsive and helpful, with quick callbacks and effective issue resolution. Technical support is praised for prompt responses and knowledgeable engineers, with many users mentioning satisfaction with ticket handling and problem-solving. Some cite challenges with overseas teams and escalation to development, but most rate Commvault highly, appreciating their engagement and expertise in resolving complex issues. Users regularly report satisfaction with support interactions, noting minimal delays and strong subject matter knowledge.

Deployment

Commvault Cloud's initial setup is perceived as straightforward and simple by many, especially those with technical backgrounds. Some find it complex due to the extensive features and integration requirements. Deployment times vary widely across different environments, ranging from minutes to several months. Factors affecting complexity include network configuration, user expertise, and infrastructure size, while external support often simplifies the process.

Scalability

Commvault Cloud is highly adaptable with many praising its ability to handle substantial growth requirements, even accommodating enterprise settings. Users appreciate its versatility across storage platforms and applications like VMware and VMware, highlighting ease of scalability with features like HyperScale. However, there are some reservations regarding storage setups and server configurations impacting scalability, especially in Windows environments. Transitioning to Linux might enhance scalability further for some organizations.

Stability

Commvault Cloud demonstrates a high level of stability. Many users report no significant downtime or issues, emphasizing reliable performance and consistent operation over extended periods. Some mention occasional minor bugs or glitches, but these are typically resolved promptly with support or updates. Frequent updates do not significantly impact performance. Users often commend its stability, rating it between eight and ten out of ten, highlighting its robustness in various environments and daily operations.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Commvault Cloud Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

10%

Manufacturing Company

Government

Healthcare Company

Educational Organization

University

Retailer

Insurance Company

Comms Service Provider

Energy/Utilities Company

Real Estate/Law Firm

Construction Company

Performing Arts

Media Company

Non Profit

Legal Firm

Hospitality Company

Wholesaler/Distributor

Outsourcing Company

Pharma/Biotech Company

Recreational Facilities/Services Company

Transportation Company

Consumer Goods Company

Aerospace/Defense Firm

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Learn more about Commvault Cloud

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault Cloud was previously known as Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise.

Commvault Cloud customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

RodneyBarnhardt

Server Administrator at a construction company with 1,001-5,000 employees

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