No more typing reviews! Try our Samantha, our new voice AI agent.

ACI Worldwide Global Payments Hub vs CMW Tracker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ACI Worldwide Global Paymen...
Ranking in Process Automation
40th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
CMW Tracker
Ranking in Process Automation
31st
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (31st)
 

Mindshare comparison

As of August 2026, in the Process Automation category, the mindshare of ACI Worldwide Global Payments Hub is 0.9%, up from 0.1% compared to the previous year. The mindshare of CMW Tracker is 2.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
CMW Tracker2.0%
ACI Worldwide Global Payments Hub0.9%
Other97.1%
Process Automation
 

Featured Reviews

PR
Pre-Sales Consultant at Capco
Robust cloud model support and offers competitive pricing with a pay-per-use model
This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model. And then, this solution's time to market. So they are generally the first ones to deploy any regulatory changes.
Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."
"Our purchasing team's efficiency and the productivity of our operations team have improved since implementing this solution."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs."
"The configurable dashboard analytics and reporting capabilities ensure timely decision making."
"The feature I have found most valuable is the easy synchronization with other tools."
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
"Standardizing our business processes has lead to a drastic improvement in efficiency."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
 

Cons

"The initial setup of medium complexity. So, there is room for improvement to make it better."
"There are not very many report templates, and if there were more, it would really help."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"If your organization has only a few team members then this tool is not suitable."
"This solution lacks API integration with some popular websites."
"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"The initial setup seemed a bit complex, and there is no great documentation."
"I am expecting new updates to improve the software."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
 

Pricing and Cost Advice

"I would rate the pricing a two out of ten, where one is cheap, and ten is expensive."
"Great value for the money."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"The price is so reasonable."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"This solution has a very lost cost."
"Price per user works for me when they do not count my clients, which fill forms."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
report
Use our free recommendation engine to learn which Process Automation solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Construction Company
24%
Outsourcing Company
13%
Comms Service Provider
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
 

Also Known As

Worldwide Global Payments Hub
Comindware Tracker
 

Overview

 

Sample Customers

Charles River Investment Management Systems, T-Mobile,Time Warner Cable, Thomson Reuters, Fidelity.com, Texas Instruments, Sears, Sabre Holdings, First Data, HP, IBM, Johnson Controls, Jefferies
Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: July 2026.
909,725 professionals have used our research since 2012.