RSA Archer and ACL Analytics are key players in risk management and data analytics. RSA Archer excels in support and pricing, offering a strong foundation in governance, while ACL Analytics shines with superior data analysis features, appealing to those seeking advanced capabilities.
Features: RSA Archer strengthens compliance and policy management through a focus on governance. Its robust enterprise module ensures centralized information linking, while automating business processes enhances workflow. Additionally, Archer easily integrates with data systems for seamless data-driven operations. ACL Analytics offers powerful data control capabilities, handling large volumes efficiently and quickly with scripting to save time. Its ability to import files, excellent reporting, and data visualization capabilities make it a top choice for comprehensive data strategies.
Room for Improvement: RSA Archer users seek quicker implementations and enhanced user interface customization. Clearer documentation, more straightforward data schema management, and improved update processes could elevate user satisfaction. ACL Analytics could benefit from a more intuitive initial setup for beginners and expansion of its integration capabilities. A focus on user-friendly interfaces and facilitated support options would address areas needing refinement.
Ease of Deployment and Customer Service: RSA Archer presents a complex deployment requiring strong support for best results, while ACL Analytics reaps benefits from a simpler, cloud-based model offering speedy integration. RSA Archer's support assists through complex setups, balancing the scale with ongoing assistance as users familiarize themselves with its intricacies.
Pricing and ROI: RSA Archer requires a higher initial investment, justified by extensive customizable features and quality support ensuring long-term ROI. ACL Analytics features lower setup costs, achieving quicker returns through efficient analytics and deployments. Users notice significant financial benefits, particularly when prioritizing speed and data precision.
If an auditor was normally budgeted to take 600 hours, we have implemented a solution to take those audit hours down to 200 hours.
It has proven value in terms of time saving and efficiency, so much so that using open-source tools like Python is not necessary.
It relates to the effectiveness of employees and the time taken to complete tasks manually versus using the RSA system.
This rating is due to slow response times; it would take more than 5 days to respond.
For major technical issues, resolutions typically took six to eight hours.
I escalate many questions to technical support, and they usually respond to me.
They are responsive and perform well in technical support.
The response time from RSA Archer's support team is not an issue; usually, there's no problem getting a timely response, but there could be more knowledgeable agents available.
It is a vendor application, and you do not have much power in terms of what we can adjust.
Scalability depends on the number of servers, including web and service servers.
The level of scalability depends on customization and how skillful our customization team is.
I would rate how stable this solution is as a 10.
It didn't take more than half an hour for our IT team to resolve the issue.
I occasionally experience lag when extracting Excel sheets after formulating and setting up the required data.
Performance issues arise mainly since it is not a core service for most organizations, so the resources provided are fewer.
The tool has stability, and it allows me to automate whatever process I have.
It would also be beneficial if ACL Analytics included features similar to Tableau for data presentation.
While we had e-learning resources to assist, a more intuitive platform would be beneficial.
We have an issue with the hard coding of passwords in ACL Analytics. You do not have an interface where you can enter a password and then it can be encrypted when you enter it.
While the AI features are emerging and the cost is comparatively low, it's not yet up to the market standard.
A remaining area for improvement is integration. There should be built-in integration mechanisms, for example, for organizations switching from platforms like ServiceNow to Archer, instead of custom integrations for each client.
It would be helpful if RSA Archer had the capability for two-way integration because, in any information technology area, having the ability to provide feedback is beneficial.
I would rate the pricing of ACL Analytics as a 10.
ACL Analytics is quite affordable compared to the market.
For example, a thousand dollars last year cost three thousand pounds, but today it is five thousand pounds.
after comparing it with other products in the market, I would rate it around six or seven out of ten, as the price is relative.
The most valuable feature of ACL Analytics is its error suggestion capability, where it indicates problems if operations are incorrect.
With over a million clients, this feature helps tremendously in identifying fraud detection in client accounts.
I can access data from various sources, both relational and non-relational databases, using one tool.
In the banking sector, Archer has been used to automate processes such as business continuity management, transitioning from manual processes to automated systems.
This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.
The tool has stability, and it allows me to automate whatever process I have.
RSA Archer is a solution designed to help your organization manage policies, controls, risks, assessments, and deficiencies across your lines of business. RSA helps you manage your digital risk with a range of capabilities and expertise including integrated risk management, threat detection and response, identity and access management, as well as fraud prevention.
The solution also allows you to adapt a broad range of solutions to your requirements and is a good option for both big and small companies.
RSA Archer Features
RSA Archer has many valuable key features. Some of the most useful ones include:
RSA Archer Benefits
There are many benefits to implementing RSA Archer. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the RSA Archer solution.
A Specialist, RSA Archer at a tech services company, says, “RSA Archer is a valuable tool because it can manage the end-to-end functioning of any enterprise GRC module, such as compliance and risk management or business continuity plans and the entire BCM module. RSA Archer also provides many out-of-the-box solutions, which are use cases derived from the standards for GRC or risk management, governance, and compliance. It provides an end-to-end mechanism for business users on a single platform. That includes reporting, managing workflow, creating documentation, or tracking a process where you need to get approval from the various levels within the organization's hierarchy.”
PeerSpot user Krishnendu S., Vice President at a financial services firm, mentions, "It is enterprise-wide accessible. So, it is very helpful for all the employees in our bank. They can log in and do their risk management activities. It has a few inbuilt modules that are helpful for doing risk management activities, such as issue management, risk identification, risk assessment, and policy exception management. It also has some inbuilt workflows inside these modules. They are also helpful."
A Sr. Internal Auditor at an energy/utilities company comments, "Its user interface is pretty neat, and there is flexibility in generating the data. You can customize reports at any level. You can directly get reports in Tableau format. If you want to generate statistical data, you can create reports with graphs. There is an adequate amount of flexibility for changing the format, the type of graphs, etc."
Another PeerSpot user, Manash B., Technology Manager at a tech services company, explains, "RSA is a very rich application. I like its adaptive suggestion, where based on your users and the class of data, it can actually recommend you the proper control to choose. For example, we have been using PCI DSS as an NIST. So based on application feedback, it will provide you with a suggestion on which control objective needs to be set. Based on that, you can make a decision—you don't need to take the suggestion, but you can customize that particular provided suggestion. RSA Archer's workflow is also good, in terms of process automation."
We monitor all GRC reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
