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Acronis Cyber Protect Cloud vs Carbonite comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in SaaS Backup
9th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
Cloud Backup (25th)
Carbonite
Ranking in SaaS Backup
26th
Average Rating
0.0
Reviews Sentiment
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the SaaS Backup category, the mindshare of Acronis Cyber Protect Cloud is 3.3%, up from 3.4% compared to the previous year. The mindshare of Carbonite is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Cloud3.3%
Carbonite0.6%
Other96.1%
SaaS Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Reliable high availability with seamless synchronization
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, I suggest other product lines that take folder backups. I use another backup solution with that one, so you have this option. The main concern with other product lines is DC change, meaning it goes to the first head office failover server, then to the remote failover server. If the head office failover server fails, the Doctor server will not have an update. That is the area of concern, as more than eighty percent of the product lines do head AC chaining. I used to ask for direct synchronization. That is where Carbonite plays a role, allowing direct synchronization or replication to one or multiple Doctor sites. I rate the overall product an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ease of implementation is the solution's most valuable feature."
"It is a scalable solution."
"It provides quick backup recovery."
"You can backup whatever you want, anything from your mobile phone to your OneDrive."
"The update process is quite efficient. They send admin alerts one day in advance when updating data centers or products."
"A valuable feature is the user-friendly control management. I appreciate the integrated service, where just one agent and one virtual management are needed to handle everything. The solution is highly stable. I rate it a nine out of ten. The support has been consistently excellent. The initial setup is straightforward."
"From a security standpoint, it provides robust protection to prevent system crashes and data loss."
"The solution has helped us maintain the backups, compliance, and integrity of the data residing on the servers and endpoints."
"Carbonite offers direct synchronization and replication to one or more off-site locations."
"Carbonite permits a quick failover to a backup server."
 

Cons

"Not many people know about this product, so they may need to concentrate more on marketing."
"On the client-side, the antivirus engine was slowing down their finance server terribly."
"Technical support needs to be improved because they do not respond in a timely fashion."
"The reporting could be improved. I would like to see some enhancements in that regard."
"I would rate the product an eight out of ten. The tool needs to have better protection. The tool should be also able to take backups while users are offline and upload to the cloud whenever the internet connection is restored or if there is a good bandwidth."
"Slow response from technical support."
"Acronis may claim it's due to security reasons, but I believe there should be an option to delete specific files from old backups stored on the Acronis Cloud. Currently, there is no such feature, and I strongly feel the need for a deletion option for erroneous backups."
"The speed of the backup process in the solution can be improved"
"For more granular restores, Carbonite is not the right product, as it only allows for full-server failovers."
"The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises."
 

Pricing and Cost Advice

"The pricing is a little lower than the competition, at least in India."
"The product’s pricing is expensive."
"The cost of Acronis Backup Cloud is good. They have several licensing models that customers can choose from."
"It's a subscription license with free trial licenses."
"I have been using pay as you go with Acronis, so the price is good.​"
"Acronis Cyber Protect Cloud is an expensive solution."
"I would rate the product's pricing a seven out of ten. The solution costs around 75 USD for 1TB per month."
"We pay for whatever we use, and they bill us accordingly."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
17%
Outsourcing Company
12%
Construction Company
8%
Financial Services Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise4
Large Enterprise8
No data available
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What is your experience regarding pricing and costs for Acronis Cyber Protect Cloud?
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors. It is well-suited for tech companies and institutes.
What needs improvement with Carbonite?
The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises. For more granular restores, Carbonite is not the right product, as ...
What is your primary use case for Carbonite?
I utilize Carbonite within my organization for high availability purposes, especially for critical servers where downtime is not acceptable. When a primary server fails, Carbonite permits a quick f...
What advice do you have for others considering Carbonite?
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, ...
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
No data available
 

Overview

 

Sample Customers

Zebra Systems
Information Not Available
Find out what your peers are saying about Veeam Software, Commvault, Barracuda Networks and others in SaaS Backup. Updated: September 2026.
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