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Carbonite vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite
Ranking in SaaS Backup
26th
Average Rating
0.0
Reviews Sentiment
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Veeam Data Cloud for Micros...
Ranking in SaaS Backup
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
73
Ranking in other categories
Cloud Backup (3rd)
 

Mindshare comparison

As of August 2026, in the SaaS Backup category, the mindshare of Carbonite is 0.5%, up from 0.3% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 8.1%, down from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Cloud for Microsoft 3658.1%
Carbonite0.5%
Other91.4%
SaaS Backup
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Reliable high availability with seamless synchronization
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, I suggest other product lines that take folder backups. I use another backup solution with that one, so you have this option. The main concern with other product lines is DC change, meaning it goes to the first head office failover server, then to the remote failover server. If the head office failover server fails, the Doctor server will not have an update. That is the area of concern, as more than eighty percent of the product lines do head AC chaining. I used to ask for direct synchronization. That is where Carbonite plays a role, allowing direct synchronization or replication to one or multiple Doctor sites. I rate the overall product an eight out of ten.
SS
Manager, Information Technology at Greencoast Enterprises LLC
Backup has protected our office data and now restores individual emails while admins configure settings
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better. It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four. Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Carbonite offers direct synchronization and replication to one or more off-site locations."
"Carbonite permits a quick failover to a backup server."
"I find Veeam's customer service and support to be excellent, rating them ten out of ten."
"The program has been working really well for us."
"The solution is easy to use and stable and can be made to fit one's needs."
"It is easy to use and easy to recover files."
"It's a good solution that works and we can rely on."
"I would rate my experience with the initial setup an eight out of ten, with ten being easy."
"This is definitely a product that I can recommend."
"Veeam makes modular solutions, so you can install Veeam Backup for Office 365 and Veeam Backup and Replication in one single server. You can do an all in one installation, and roll it out."
 

Cons

"For more granular restores, Carbonite is not the right product, as it only allows for full-server failovers."
"The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises."
"One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year."
"The support for deduplication appliances is an area to consider for improvement."
"I find that technical support can be improved because for people who are knowledgeable, it is good, whereas for people who are not, the support is too technical."
"Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us."
"One major drawback is that Veeam doesn't support migrating data once it's stored in object storage like S3."
"Its price could be improved."
"You can't really edit. For example, if you have created a backup for a user, you can't drill down on a granular level during the backup. You have to back up the mailbox completely. That's it. It would be helpful if you could at least go inside the mailboxes to choose what you want."
"In the next release, it should have direct export to tape drive abilities and NDMP support."
 

Pricing and Cost Advice

Information not available
"I have a per-user license for the number of users and the mailboxes that I have."
"We looked at a few cloud options. When we did the comparison, we found it to be a cost-effective solution, and it included everything."
"Veeam Backup for Microsoft 365 is expensive, and I rate it an eight out of ten."
"It is not the cheapest solution in the market."
"We have 2000 users and pay about $10,000. It may be a little bit more per year. We have an education institute and may have fewer expenses."
"Veaam Backup is licensed per mailbox, which customers like because it's per user and so they don't have to pay for shared mailboxes."
"The solution is very, very, very, cheap."
"The pricing is middle-of-the-road compared with competing products."
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Top Industries

By visitors reading reviews
No data available
Construction Company
10%
Comms Service Provider
9%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise21
Large Enterprise17
 

Questions from the Community

What needs improvement with Carbonite?
The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises. For more granular restores, Carbonite is not the right product, as ...
What is your primary use case for Carbonite?
I utilize Carbonite within my organization for high availability purposes, especially for critical servers where downtime is not acceptable. When a primary server fails, Carbonite permits a quick f...
What advice do you have for others considering Carbonite?
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, ...
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup. However, the actual Total Cost of Ownership is overall acceptable. Comparatively a...
What needs improvement with Veeam Backup for Office 365?
That is something probably related to the way we have integrated the backup because we have moved the backup infrastructure away from our local domain. When we try to use application-aware backups,...
 

Also Known As

No data available
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365, Cirrus Backup
 

Overview

Find out what your peers are saying about Veeam Software, Commvault, Clumio and others in SaaS Backup. Updated: July 2026.
908,800 professionals have used our research since 2012.