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Carbonite vs Veeam Data Cloud for Microsoft 365 comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite
Ranking in SaaS Backup
26th
Average Rating
0.0
Reviews Sentiment
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Veeam Data Cloud for Micros...
Ranking in SaaS Backup
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
73
Ranking in other categories
Cloud Backup (3rd)
 

Mindshare comparison

As of November 2026, in the SaaS Backup category, the mindshare of Carbonite is 0.6%, up from 0.4% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 7.9%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Cloud for Microsoft 3657.9%
Carbonite0.6%
Other91.5%
SaaS Backup
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Reliable high availability with seamless synchronization
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, I suggest other product lines that take folder backups. I use another backup solution with that one, so you have this option. The main concern with other product lines is DC change, meaning it goes to the first head office failover server, then to the remote failover server. If the head office failover server fails, the Doctor server will not have an update. That is the area of concern, as more than eighty percent of the product lines do head AC chaining. I used to ask for direct synchronization. That is where Carbonite plays a role, allowing direct synchronization or replication to one or multiple Doctor sites. I rate the overall product an eight out of ten.
SS
Manager, Information Technology at Greencoast Enterprises LLC
Backup has protected our office data and now restores individual emails while admins configure settings
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better. It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four. Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Carbonite permits a quick failover to a backup server."
"Carbonite offers direct synchronization and replication to one or more off-site locations."
"Veeam Backup for Microsoft 365 is reliable and easy to use."
"Technical support in Veeam is good."
"The most valuable features of Veeam Backup for Office 365 are the ease of use and instant back and restore."
"Veeam is affordable and end-to-end configuration is straightforward, whether you're going from source to destination or vice versa. Retrieval is also easy."
"Once you set it up, it works very well. You do not have to go back to reconfigure it– it is very easy to use"
"The installation process is very easy."
"This is definitely a product that I can recommend."
"The feature that I like the most is the system backup recovery from OneDrive."
 

Cons

"For more granular restores, Carbonite is not the right product, as it only allows for full-server failovers."
"The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises."
"The support for deduplication appliances is an area to consider for improvement."
"I find that technical support can be improved because for people who are knowledgeable, it is good, whereas for people who are not, the support is too technical."
"If you use a device to back up with compression and duplication, the solution doesn't work."
"In future updates of Veeam Data Cloud for Microsoft 365, I would like to see mail archiving functionality."
"The cost is a bit on the high side."
"Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments."
"It requires quite an amount of infrastructure. You have to set up the instance, and you need to know quite a bit about Microsoft 365 authentication. For some customers, it is a challenge."
"The product cannot back up Active Directory objects while its competitors can. Self-service power enables us to deal with service providers. We provide services for our clients, so having a multi-tenant service portal would be good."
 

Pricing and Cost Advice

Information not available
"I think it's a fair price. It's around $36 per user, so I think it's a fair price for our customers."
"Veeam Backup for Microsoft 365 is expensive, and I rate it an eight out of ten."
"Veeam Backup for Office 365 is a subscription-based solution."
"The price of Veeam Backup for Office 365 is inexpensive. We have a license to use the solution."
"We have 2000 users and pay about $10,000. It may be a little bit more per year. We have an education institute and may have fewer expenses."
"The licensing price is quite high. It's expensive."
"I have a per-user license for the number of users and the mailboxes that I have."
"The cost of Veeam Backup is $28 per user for one year."
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Top Industries

By visitors reading reviews
No data available
Construction Company
10%
Outsourcing Company
9%
Comms Service Provider
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise21
Large Enterprise17
 

Questions from the Community

What needs improvement with Carbonite?
The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises. For more granular restores, Carbonite is not the right product, as ...
What is your primary use case for Carbonite?
I utilize Carbonite within my organization for high availability purposes, especially for critical servers where downtime is not acceptable. When a primary server fails, Carbonite permits a quick f...
What advice do you have for others considering Carbonite?
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, ...
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup. However, the actual Total Cost of Ownership is overall acceptable. Comparatively a...
What needs improvement with Veeam Backup for Office 365?
That is something probably related to the way we have integrated the backup because we have moved the backup infrastructure away from our local domain. When we try to use application-aware backups,...
 

Also Known As

No data available
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365, Cirrus Backup
 

Overview

Find out what your peers are saying about Veeam Software, Barracuda Networks, Commvault and others in SaaS Backup. Updated: October 2026.
920,769 professionals have used our research since 2012.