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Acronis Cyber Protect Cloud pros and cons

Vendor: Acronis
4.3 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

Acronis Cyber Protect Cloud excels in disaster recovery and data protection, offering robust anti-ransomware features.
Acronis Cyber Protect Cloud provides excellent backup capabilities, including replication and multiple data source options.
Acronis Cyber Protect Cloud is highly valued for its scalability and flexibility, suitable for both cloud and on-premises management.
The setup and deployment of Acronis Cyber Protect Cloud are straightforward, with quick and efficient installation processes.
Acronis Cyber Protect Cloud is praised for its reliable performance, stability, and comprehensive support services.

CONS

Acronis Cyber Protect Cloud's logs are too basic and often require additional tools or support to access full details.
Technical support is slow to respond, critically delaying backup issue resolutions.
There is a lack of awareness about Acronis Cyber Protect Cloud, necessitating improved marketing efforts.
Acronis Cyber Protect Cloud faces challenges with pricing complexity, and improvements are needed for better affordability.
Backup restoration from the cloud server is time-consuming, highlighting performance inefficiencies.
 

Acronis Cyber Protect Cloud Pros review quotes

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Nov 10, 2025
The centralized management dashboard helps with team efficiency as well as handling security tasks.
SH
Associate Product Executive at Connex Information Technologies
Feb 6, 2025
The user interface is the most valuable feature for me because I can manage backups and teams in one console.
OD
Administrator at TIM
Sep 9, 2024
The solution is reliable and relatively easy to use.
Learn what your peers think about Acronis Cyber Protect Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Vinoth Thangavelu - PeerSpot reviewer
Head of Technology at Immensa
Jul 11, 2024
We can block certain ports and USB ports for data loss prevention.
Red  Doronila - PeerSpot reviewer
IT Department Head at Agway Cgemicals Corporation
Jul 18, 2024
We can use the tool to set up an automated backup from our on-premises server directly to the cloud.
SameerMogale - PeerSpot reviewer
Independent Business Owner at 3Kay Solutions
Jun 19, 2024
The update process is quite efficient. They send admin alerts one day in advance when updating data centers or products.
MT
Owner at Silicon Computech Pvt Ltd
May 17, 2024
The customer service and support are really good.
reviewer1619394 - PeerSpot reviewer
Group CIO at a construction company with 10,001+ employees
Nov 30, 2023
I have experience with the technical team of the product, and I feel that they offer good support.
Stephen Achi - PeerSpot reviewer
Cyber Security Head at a tech services company with 51-200 employees
Apr 16, 2024
The product offers a user-friendly dashboard and a seamless backup process
Stavros Samiotis - PeerSpot reviewer
Partner Account Manager at Interworks S.A.
Apr 15, 2024
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
 

Acronis Cyber Protect Cloud Cons review quotes

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Nov 10, 2025
Support could be improved, and awareness is important.
SH
Associate Product Executive at Connex Information Technologies
Feb 6, 2025
I would like to see more mature XDR and EDR features.
OD
Administrator at TIM
Sep 9, 2024
We are forced to purchase space in Acronis' private cloud, which is expensive.
Learn what your peers think about Acronis Cyber Protect Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Vinoth Thangavelu - PeerSpot reviewer
Head of Technology at Immensa
Jul 11, 2024
Some proactive alerts or emails are not currently available.
Red  Doronila - PeerSpot reviewer
IT Department Head at Agway Cgemicals Corporation
Jul 18, 2024
Acronis Cyber Protect Cloud is an expensive solution.
SameerMogale - PeerSpot reviewer
Independent Business Owner at 3Kay Solutions
Jun 19, 2024
On the client-side, the antivirus engine was slowing down their finance server terribly.
MT
Owner at Silicon Computech Pvt Ltd
May 17, 2024
We've had some troubles with the data center.
reviewer1619394 - PeerSpot reviewer
Group CIO at a construction company with 10,001+ employees
Nov 30, 2023
The shortcomings in the solution can be overcome if the product improves in the area of completion time so that the restoration process does not take much time.
Stephen Achi - PeerSpot reviewer
Cyber Security Head at a tech services company with 51-200 employees
Apr 16, 2024
The speed of the backup process in the solution can be improved
Stavros Samiotis - PeerSpot reviewer
Partner Account Manager at Interworks S.A.
Apr 15, 2024
I keep submitting a request for more flexible reporting. I'd like to create custom reports in my own way, rather than just combining the pre-defined modules.