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Acronis Cyber Protect Cloud vs MSP360 Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
21st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
SaaS Backup (7th)
MSP360 Backup
Ranking in Cloud Backup
36th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (51st), Disaster Recovery (DR) Software (30th), MSP Backup (6th)
 

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.4%, down from 1.6% compared to the previous year. The mindshare of MSP360 Backup is 1.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Cloud1.4%
MSP360 Backup1.5%
Other97.1%
Cloud Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A valuable feature is the user-friendly control management. I appreciate the integrated service, where just one agent and one virtual management are needed to handle everything. The solution is highly stable. I rate it a nine out of ten. The support has been consistently excellent. The initial setup is straightforward."
"The product offers a user-friendly dashboard and a seamless backup process"
"You can backup whatever you want, anything from your mobile phone to your OneDrive."
"The platform's most valuable features include its backup functionality, particularly the snapshot and image backup capabilities."
"This is a solution that I recommend everybody try."
"We can block certain ports and USB ports for data loss prevention."
"I would recommend this solution. It's easy and fast, you don't need to be on-premises you can use it from anywhere."
"The centralized management dashboard helps with team efficiency as well as handling security tasks."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"Provides connectivity to a lot of different cloud storage solutions."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"I would recommend the solution; it's a very trustworthy solution."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
 

Cons

"I would like to see enhancements made to the security."
"The platform's interface could be user-friendly."
"While we use the product to perform daily backups, restoring them from the cloud server often takes a significant amount of time."
"Some proactive alerts or emails are not currently available."
"One of the areas where the product could be improved is its online cloud backup."
"The pricing policies could be improved. So in future releases of the product, I would like to see better pricing, primarily."
"I would like to see more integration with SIEM solutions."
"What's lacking in Acronis Backup Cloud is a unified dashboard or console that lets you see the backup status of all clients."
"The solution's pricing is very high."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
 

Pricing and Cost Advice

"The product is not that expensive, making it a product that can be considered for purchase. I rate the product's price a four on a scale of one to ten, where one is expensive and ten is cheap."
"The solution is moderately priced."
"The solution is a bit expensive for medium-sized companies."
"The cost of Acronis Backup Cloud is good. They have several licensing models that customers can choose from."
"Its cost depends on storage size and number of endpoints."
"I recommend the tool's monthly licensing model."
"The product’s pricing is expensive."
"I rate the solution's pricing a six out of ten. You don't have to pay any additional costs."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing needs improvement."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
"Pricing is reasonable although can be quite a large upfront cost."
"We have a very good return on investment."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
7%
Comms Service Provider
13%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What is your experience regarding pricing and costs for Acronis Cyber Protect Cloud?
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors. It is well-suited for tech companies and institutes.
Ask a question
Earn 20 points
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
Cloudberry Backup
 

Overview

 

Sample Customers

Zebra Systems
StratX
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. MSP360 Backup and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.