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Acronis Cyber Protect Cloud vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Acronis Cyber Protect Cloud offers rapid ROI through cost savings, efficient data protection, and simplified management, enhancing business security.
Sentiment score
5.7
<p>Infrascale Backup &amp; Disaster Recovery improves ROI with fast recovery, reduced costs, enhanced efficiency, and minimized business disruptions.</p>
 

Customer Service

Sentiment score
6.9
Acronis Cyber Protect Cloud receives mixed feedback, praised for knowledgeable support but criticized for slow response and unresolved issues.
Sentiment score
7.2
<p>Infrascale Backup &amp; Disaster Recovery's support is highly praised for its responsiveness, expertise, and proactive assistance despite minor challenges.</p>
Their expertise and consulting are very good, especially for Indian business.
Associate Product Executive at Connex Information Technologies
CloudGuard is on a WAF, which is a cloud-based Check Point WAF.
Director at esupport Solutions Pvt ltd
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
 

Scalability Issues

Sentiment score
7.7
Acronis Cyber Protect Cloud excels in scalability and adaptability but faces some concerns over pricing models.
Sentiment score
5.0
<p>Infrascale Backup &amp; Disaster Recovery efficiently supports scalable business continuity for SMBs, despite some concerns over hardware limitations.</p>
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
7.9
Acronis Cyber Protect Cloud is stable and reliable, though occasional connectivity and anti-malware performance issues are noted.
Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery offers high stability, minimal maintenance, and reliable performance with resolved past concerns through excellent support.</p>
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Acronis Cyber Protect Cloud needs UI improvements, better performance, clearer naming, enhanced features, and more flexible pricing.
<p>Infrascale Backup &amp; Disaster Recovery needs improvements in UI, analytics, platform integration, security, pricing, and geographic coverage.</p>
I would like to see more mature XDR and EDR features.
Associate Product Executive at Connex Information Technologies
Support could be improved.
Director at esupport Solutions Pvt ltd
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
Having more advanced dashboards and executive-level reporting would help with compliance tracking and management visibility.
Cloud Security Architect at a insurance company with 501-1,000 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
 

Setup Cost

Acronis Cyber Protect Cloud offers flexible licensing, moderately high pricing, comprehensive features, and competitive Microsoft 365 rates; free trials available.
<p>Infrascale Backup &amp; Disaster Recovery offers flexible pricing with monthly options, unlimited clients, and negotiation for discounts despite complexity.</p>
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors.
Associate Product Executive at Connex Information Technologies
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
 

Valuable Features

Acronis Cyber Protect Cloud offers scalable, user-friendly data protection with robust backup, cybersecurity integration, and centralized management.
<p>Infrascale Backup &amp; Disaster Recovery offers centralized management, fast recovery, ransomware defense, and data encryption for enhanced business continuity.</p>
AI functionality enhances malware and threat detection by summarizing vulnerabilities, providing engineers with a direct idea about what needs to be covered.
Associate Product Executive at Connex Information Technologies
The centralized management dashboard helps with team efficiency as well as handling security tasks.
Director at esupport Solutions Pvt ltd
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
24th
Ranking in SaaS Backup
10th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Cloud Backup
15th
Ranking in SaaS Backup
8th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
21
Ranking in other categories
Backup and Recovery (17th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (13th)
 

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.4%, down from 1.7% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.4%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.4%
Acronis Cyber Protect Cloud1.4%
Other97.2%
Cloud Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
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Top Industries

By visitors reading reviews
Comms Service Provider
17%
Construction Company
9%
Outsourcing Company
8%
Computer Software Company
8%
Construction Company
13%
Healthcare Company
12%
Outsourcing Company
12%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What is your experience regarding pricing and costs for Acronis Cyber Protect Cloud?
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors. It is well-suited for tech companies and institutes.
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup &amp; Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup &amp; Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup &amp; Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
Infrascale Platform
 

Overview

 

Sample Customers

Zebra Systems
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.