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Acronis Cyber Protect Cloud vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Acronis Cyber Protect Cloud offers rapid ROI through cost savings, efficient data protection, and simplified management, enhancing business security.
Sentiment score
6.6
<p>Infrascale Backup &amp; Disaster Recovery improves business continuity with faster recovery, cost savings, and enhanced operational reliability.</p>
 

Customer Service

Sentiment score
6.9
Acronis Cyber Protect Cloud receives mixed feedback, praised for knowledgeable support but criticized for slow response and unresolved issues.
Sentiment score
7.6
Infrascale's customer support is praised for responsiveness and technical expertise, despite occasional language and time zone challenges.
CloudGuard is on a WAF, which is a cloud-based Check Point WAF.
Director at esupport Solutions Pvt ltd
Their expertise and consulting are very good, especially for Indian business.
Associate Product Executive at Connex Information Technologies
For P1 incidents, they resolve issues within four hours.
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
 

Scalability Issues

Sentiment score
7.7
Acronis Cyber Protect Cloud excels in scalability and adaptability but faces some concerns over pricing models.
Sentiment score
5.9
<p>Infrascale Backup &amp; Disaster Recovery efficiently scales for SMBs, balancing cost with reliability, despite infrastructure sizing challenges.</p>
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
7.9
Acronis Cyber Protect Cloud is stable and reliable, though occasional connectivity and anti-malware performance issues are noted.
Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable, reliable, and praised for support, despite minor issues promptly resolved.</p>
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Acronis Cyber Protect Cloud needs UI improvements, better performance, clearer naming, enhanced features, and more flexible pricing.
Infrascale BDR needs UI improvement, pricing clarity, Linux integration, enhanced dashboard, seamless features, and stronger security measures.
Support could be improved.
Director at esupport Solutions Pvt ltd
I would like to see more mature XDR and EDR features.
Associate Product Executive at Connex Information Technologies
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
 

Setup Cost

Acronis Cyber Protect Cloud offers flexible licensing, moderately high pricing, comprehensive features, and competitive Microsoft 365 rates; free trials available.
Infrascale offers flexible, negotiable pricing based on data volume, with value-added services and integration with MSP billing systems.
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors.
Associate Product Executive at Connex Information Technologies
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
 

Valuable Features

Acronis Cyber Protect Cloud offers scalable, user-friendly data protection with robust backup, cybersecurity integration, and centralized management.
<p>Infrascale Backup &amp; Disaster Recovery is praised for its ease, speed, security, centralized management, and robust disaster recovery features.</p>
AI functionality enhances malware and threat detection by summarizing vulnerabilities, providing engineers with a direct idea about what needs to be covered.
Associate Product Executive at Connex Information Technologies
The centralized management dashboard helps with team efficiency as well as handling security tasks.
Director at esupport Solutions Pvt ltd
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
8th
Ranking in SaaS Backup
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Cloud Backup
22nd
Ranking in SaaS Backup
11th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Backup and Recovery (24th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (16th)
 

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.4%, down from 1.6% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Cloud1.4%
Infrascale Backup & Disaster Recovery1.3%
Other97.3%
Cloud Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
Vivek_Jaiswal - PeerSpot reviewer
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Computer Software Company
9%
Construction Company
7%
Financial Services Firm
7%
Construction Company
14%
Healthcare Company
14%
Financial Services Firm
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business19
Large Enterprise4
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup &amp; Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup &amp; Disaster Recovery, which we primarily use for data protection and recovery.
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
Infrascale Platform
 

Overview

 

Sample Customers

Zebra Systems
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.