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Acronis Cyber Protect Home Office vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Home ...
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
Backup and Recovery (43rd), Anti-Malware Tools (23rd)
Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Managed Detection and Response (MDR) (2nd)
 

Mindshare comparison

Acronis Cyber Protect Home Office and Huntress Managed EDR aren’t in the same category and serve different purposes. Acronis Cyber Protect Home Office is designed for Backup and Recovery and holds a mindshare of 0.3%, up 0.1% compared to last year.
Huntress Managed EDR, on the other hand, focuses on Managed Detection and Response (MDR), holds 9.5% mindshare, up 9.0% since last year.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect Home Office0.3%
Veeam Data Platform11.4%
Commvault Cloud6.0%
Other82.3%
Backup and Recovery
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR9.5%
CrowdStrike Falcon Complete MDR10.3%
Arctic Wolf Managed Detection and Response8.4%
Other71.8%
Managed Detection and Response (MDR)
 

Featured Reviews

BH
Reliable backup tool ensures quick restoration and peace of mind
I use Acronis for backups. I use it to back up to other drives on the network, back up the entire system, including system images of the Windows C drive and all the data drives. This is for a small business, just myself The reliable tool allows for quick restoration from backup copies, meaning I…
Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The reliable tool allows for quick restoration from backup copies, meaning I do not have to reload Windows or programs."
"The customer service and support are excellent."
"The malware feature is most valuable."
"Acronis schedules in the background and does incremental images so it doesn’t take forever to backup."
"What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust."
"The solution's most valuable feature is that it has a manned security operation center, not AI-driven."
"For us, Huntress Managed EDR has been a game changer for the SMB market."
"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"I immediately recognized the benefits of Huntress Managed EDR."
"Huntress has improved our security dramatically."
"It is clear, simple, and easy to use. There are things that I can automate in terms of escalation, but if I want to go into the settings and play with it, I can. They provide detailed remediation steps, explaining why an issue is a problem and what steps to take."
"Huntress helps us replace traditional antivirus solutions with an EDR. I like how easy it is to use and deploy. Support is good- they've responded quickly when I've had issues. I like it a lot so far. It reports valuable information and filters out things I don't need to know."
 

Cons

"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems. After struggling with it for about two years, I switched to Carbonite and have not gone back."
"I had a couple of false positives, but that’s it."
"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems."
"The configuration needs improvement."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"The Huntress is not a standalone solution. It really needs to be used with something else such as Microsoft Defender or another antivirus solution. It would be nice to see the product fleshed out by the Huntress team and include the antivirus solution part as well. I want it to be a full-fledged XDR product. It would push the tool to a higher price range but it would be nice to see the fleshed out features. I want them to integrate more features from the XDR realm."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365."
"The integration with Autotask could be improved."
"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients."
"The alert emails that they send out with the different portions of their product sometimes are not similarly formatted, which makes automatically processing those alerts a bit more difficult in our PSA."
 

Pricing and Cost Advice

Information not available
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"It works well for an MSP."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"The solution's pricing is fair."
"I believe Huntress offers competitive pricing overall."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
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Top Industries

By visitors reading reviews
Comms Service Provider
35%
Computer Software Company
9%
Manufacturing Company
8%
Performing Arts
6%
Computer Software Company
15%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise1
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Home Office?
I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems. After struggling with it for about two years, I switched to Carbonite and have not gone back.
What is your primary use case for Acronis Cyber Protect Home Office?
I use Acronis for backups. I use it to back up to other drives on the network, back up the entire system, including system images of the Windows C drive and all the data drives. This is for a small...
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
There are some drawbacks in Huntress Managed EDR, particularly with the security awareness training aspect which is more manual than expected compared to something like KnowBe4. It could be improve...
What is your primary use case for Huntress?
We use Huntress Managed EDR as part of our tech offering for enhanced security, especially for small and medium businesses.
 

Overview

Find out what your peers are saying about Acronis Cyber Protect Home Office vs. Huntress Managed EDR and other solutions. Updated: October 2024.
868,787 professionals have used our research since 2012.