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Acronis Cyber Protect Home Office vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Home ...
Ranking in Backup and Recovery
37th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
4
Ranking in other categories
Anti-Malware Tools (22nd)
MSP360 Backup
Ranking in Backup and Recovery
55th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (45th), Disaster Recovery (DR) Software (33rd), MSP Backup (6th)
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect Home Office is 0.6%, up from 0.2% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Home Office0.6%
MSP360 Backup1.1%
Other98.3%
Backup and Recovery
 

Featured Reviews

GR
General Manager at Tilaknagar Industries Ltd
Reliable backups have protected our manufacturing data and now provide confident disaster recovery
Acronis Cyber Protect Home Office is used to take care of the data for our manufacturing company and its users. I work with CrowdStrike only for antivirus. We have antivirus products, but not as a main solution. The antiviruses we are using are from another vendor. For antiviruses, we are using Falcon CrowdStrike. My main experience is with CrowdStrike antivirus and Palo Alto firewall. These are the two things for security, and we are exploring other software solutions that will be beneficial for us. I track two levels of ransomware protection: one from Acronis Cyber Protect Home Office and one from CrowdStrike. I do not work with Cortex cloud by Palo Alto; I have the hardware on-premise at my location. I do not work with WildFire, Prisma Access, or Prisma SD-WAN, but I will be looking forward to it. This is the only firewall I am using, but very soon, I will be opting for another Palo Alto firewall of the same model that will be working on high availability. I am not knowledgeable about the CN-Series firewall; I can only talk about the one I have. We have acquired one particular brand, a company called Pernod Ricard, which manufactures products like Chivas Regal whisky and Beefeater. Endpoint Detection and Response is something we will explore after a certain period of time and we are looking for it very soon. I would rate this review an overall eight out of ten.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The malware feature is most valuable."
"Acronis schedules in the background and does incremental images so it doesn’t take forever to backup."
"The reliable tool allows for quick restoration from backup copies, meaning I do not have to reload Windows or programs."
"When it comes to backup, the biggest benefits of Acronis Cyber Protect Home Office are its reliability and the assurance it provides, which we have specifically tried and tested during disasters as it saved us from losing data."
"The customer service and support are excellent."
"The solution is easy to access and handles things efficiently."
"MSP360 Backup's most valuable feature is its backup interface."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The UI is pretty good; it's very simple and very user-friendly."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b."
"Technical support is very good."
"The most valuable feature of MSP360 Backup is its reliability."
 

Cons

"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems."
"Acronis Cyber Protect Home Office needs to improve their reporting part, and the support provided is sometimes inadequate, which causes issues for customers."
"The configuration needs improvement."
"I had a couple of false positives, but that’s it."
"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems. After struggling with it for about two years, I switched to Carbonite and have not gone back."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The other issue is that I don't like the implementation of the SQL backup."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The graphics are looking a bit old and should be updated."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
 

Pricing and Cost Advice

Information not available
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"The solution is expensive."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"It provides a good cost savings compared to our previous cloud backup."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Its pricing needs improvement."
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Top Industries

By visitors reading reviews
Comms Service Provider
28%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
6%
Financial Services Firm
12%
Construction Company
11%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Home Office?
Acronis Cyber Protect Home Office needs to improve their reporting part, and the support provided is sometimes inadequate, which causes issues for customers. The technical support from the third pa...
What is your primary use case for Acronis Cyber Protect Home Office?
Acronis Cyber Protect Home Office is used to take care of the data for our manufacturing company and its users. We are just exploring ourselves in cybersecurity, and it will take time for us to mat...
What advice do you have for others considering Acronis Cyber Protect Home Office?
Acronis Cyber Protect Home Office is used to take care of the data for our manufacturing company and its users. I work with CrowdStrike only for antivirus. We have antivirus products, but not as a ...
Ask a question
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Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Information Not Available
StratX
Find out what your peers are saying about Acronis Cyber Protect Home Office vs. MSP360 Backup and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.