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Acronis Cyber Protect vs BackupAssist comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
122
Ranking in other categories
Cloud Backup (5th)
BackupAssist
Ranking in Backup and Recovery
68th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (13th)
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.2%, down from 4.7% compared to the previous year. The mindshare of BackupAssist is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

SameerMogale - PeerSpot reviewer
Encounter challenges in troubleshooting but experience efficient customer support
The application itself is a bit bloated. Although it has a lot of features when it comes to troubleshooting, we don't basically know where to start even though we do give them the log files to troubleshoot they don't give us a proper solution set. So I would say because it's bloated, it's a bit more difficult to troubleshoot where you get certain errors. From my side, on the POC I didn't really need to do much. It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems. So on a day-to-day basis, you don't even maintain it, you just forget about it. You get alerts, but usually in between. It's quite easy to manage. To be honest with you, since I didn't really test that option of Acronis Cyber Protect, it's supposed to make everything feasible and easy to manage but I never got the option of testing it out, so I cannot really say at this stage.
RM
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The performance has been fine so far."
"The stability of Acronis Cyber Protect is very high."
"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."
"It is a very stable solution."
"There is advanced management where we can do passing, software inventory, and hardware inventory."
"The main reason we went with Acronis Cyber Protect is because it provides a virtual machine backup feature."
"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."
"The most valuable feature is its ability to back up and recover our production environment from ransomware."
"I have found that the backups are usually very successful."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
 

Cons

"The solution could use a single sign-on integration that can default to the admin dashboard. Right now, it's only username and password. If you had had an additional two-factor authentication, this would be beneficial for me."
"We have sometimes issues with the child copies and other similar functions, but it's normal with any backup solution. We need to fix those issues first in order for us to be able to do the backup properly."
"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."
"The reporting can be improved."
"The initial setup was complex. We had to deploy it through an external consultant team."
"At this stage, Acronis Cyber Protect helps me to overcome nothing because it actually caused more problems than it solved."
"The dashboards for digital operations can be improved."
"The solution could improve by providing more database backup features and have better integration with many different types of databases. We cannot implement it in all of our infrastructures."
"In the future I would like to see more support for Linux."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"It stopped doing my backups after I did the last update on it."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"The license is a perpetual license. The cost is an area for improvement."
"The current subscription model of Acronis Backup compared to other backup solutions is not costly."
"We pay a yearly subscription fee and the pricing is reasonable."
"Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option. However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost."
"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."
"The tool's subscription costs are monthly. The product's pricing is fair."
"It has already paid off itself in the first few months that we implemented it."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The product pricing here in Zimbabwe is good, I cannot complain."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
11%
Manufacturing Company
8%
Retailer
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
No data available
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Find out what your peers are saying about Acronis Cyber Protect vs. BackupAssist and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.