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Acronis Cyber Protect vs BackupAssist comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
123
Ranking in other categories
Cloud Backup (6th)
BackupAssist
Ranking in Backup and Recovery
69th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (14th)
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 3.4%, down from 4.7% compared to the previous year. The mindshare of BackupAssist is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect3.4%
BackupAssist0.4%
Other96.2%
Backup and Recovery
 

Featured Reviews

Mohamed Naeem - PeerSpot reviewer
Has ensured reliable data protection and quick recovery across various industries
The features of Acronis Cyber Protect that I find most useful for my customers are the Vault, data protection, and the ability to protect and access data anytime with the Vault feature. The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats. AI is a good asset in protecting cybersecurity because it provides inception into threats and how to react with them before securing. It is very important and a great asset as a feature. The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault. Users can gain access to their data anytime. My future work will require mobility, so cloud-based access to data will be very beneficial.
RM
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For me, the tool proved most valuable in scenarios where it offered easy setup, fast backups, and recognition of SQL logs on virtual machines."
"I have not used other backup solutions to compare how well the features work but I have found Acronis Backup to be user-friendly, overall easy to use, and performance is good."
"I've reimaged servers and been back up and running in exactly no time with the completely new hardware."
"I would definitely say the backup and recovery. It used to be a separate module. It was a recovery part and it would literally duplicate the machine to bare bones."
"The most valuable feature of Acronis Backup is the data recovery and restoration details."
"i use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space."
"From my perspective, the most valuable features in Acronis Cyber Protect include ransomware protection and antivirus. These features not only add significant value but also play a crucial role in closing deals. When selling backup for Microsoft 365, these security features, like ransomware protection and antivirus, serve as a starting point to offer backup and protection."
"It is a very stable solution."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I have found that the backups are usually very successful."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
 

Cons

"There are a lot of products out there that are a little bit stronger than Acronis where AV is concerned."
"I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface."
"The solution needs to have better stability. I would like to improve the tool’s support through calls."
"The UI performance can be slow at times, especially when handling operations like checking backup status or initiating a restore. The response time for these actions could be improved."
"The product needs to have a simple DR process."
"Currently, there is no option to use the tape drives again as a backup repository for the cloud deployment."
"It does not delete locked files."
"Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing."
"In the future I would like to see more support for Linux."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"It stopped doing my backups after I did the last update on it."
 

Pricing and Cost Advice

"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."
"Our licensing fees are on a yearly basis."
"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."
"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."
"We pay a yearly subscription fee and the pricing is reasonable."
"The tool's subscription costs are monthly. The product's pricing is fair."
"The tool is cheap compared to other products."
"The license is a perpetual license. The cost is an area for improvement."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"The product pricing here in Zimbabwe is good, I cannot complain."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
12%
Manufacturing Company
8%
Financial Services Firm
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise15
Large Enterprise23
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
No data available
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Find out what your peers are saying about Acronis Cyber Protect vs. BackupAssist and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.