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Acronis Cyber Protect vs BackupAssist comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
12th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
124
Ranking in other categories
Cloud Backup (7th)
BackupAssist
Ranking in Backup and Recovery
71st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (16th)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 2.5%, down from 4.6% compared to the previous year. The mindshare of BackupAssist is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect2.5%
BackupAssist0.5%
Other97.0%
Backup and Recovery
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is user-friendly."
"It is a very fast and reliable backup, which requires less management and restores quickly.​"
"The most valuable feature is its consistency."
"It actually does its job very well and has interesting capabilities, but it has the most awful interface."
"The web-based interface makes it easy to use."
"The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using."
"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."
"​I have everything I need in the backup or in the partition. ​"
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I have found that the backups are usually very successful."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
 

Cons

"There are some limitations to the backup."
"The product would be better if they offered more integration capabilities."
"If there was a wizard that would lead you down a road, when creating a backup, that would probably be better than having to go online or call somebody to actually do a backup. It's not intuitive..."
"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."
"The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to occur with a two-hour delay each time."
"I can't select a network location. I have to map a drive on the server, and then I have to select the mapped drive in order for it to put the backup out there."
"The UI performance can be slow at times, especially when handling operations like checking backup status or initiating a restore. The response time for these actions could be improved."
"It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"In the future I would like to see more support for Linux."
"It stopped doing my backups after I did the last update on it."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
 

Pricing and Cost Advice

"The price of Acronis Backup could be reduced, it is expensive."
"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."
"The current subscription model of Acronis Backup compared to other backup solutions is not costly."
"Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support."
"Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option. However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost."
"There is a license required to use this solution and it is inexpensive. However, it is an old license."
"The price of the solution is reasonable."
"It is a low-cost solution."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"The product pricing here in Zimbabwe is good, I cannot complain."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
12%
Manufacturing Company
8%
Financial Services Firm
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise15
Large Enterprise24
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
No data available
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Find out what your peers are saying about Acronis Cyber Protect vs. BackupAssist and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.