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BackupAssist vs NetApp AltaVault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
71st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (16th)
NetApp AltaVault
Ranking in Backup and Recovery
46th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Deduplication Software (10th), Disk Based Backup Systems (6th), Cloud Backup (39th), Cloud Storage Gateways (6th)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.5%, up from 0.2% compared to the previous year. The mindshare of NetApp AltaVault is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
NetApp AltaVault0.5%
BackupAssist0.5%
Other99.0%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
ST
Consultant at Tata Consultancy
Positive impacts seen with improved data security and reliable support
I have six months of experience with the product, and as a consultant, the use cases for NetApp AltaVault mainly stand out for me. Regarding the deduplication feature in the product, I am interested in whether clients are using it. There are different integrations available with NetApp AltaVault, such as AWS, Microsoft Azure, Google Cloud, and I want to understand how they impact data security policies in my case.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I have found that the backups are usually very successful."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"The most valuable features of the solution stem from the fact that it is easy to use and integrate with whichever operating systems you use, providing you with a complete view, especially when you plan to migrate to some other operating system."
"It's so easy to work with."
"The solution can be used for all Office 365 applications."
"Considering the disaster recovery scenarios, I want to assess NetApp AltaVault's ability to minimize the recovery time objective (RTO) and what positive impact I have seen from the product so far."
"Most importantly is having that island into that datacenter, and being able to address things in the same console. Thus, it is irrelevant where it's stored."
"Its initial setup is easy."
"The flexibility. Being able to virtualize it, port it wherever I like, test my backups, test my DR capabilities whenever I like without impacting anybody."
"The dashboard is useful for managing data backups."
 

Cons

"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"In the future I would like to see more support for Linux."
"It stopped doing my backups after I did the last update on it."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"It's a good product, but it's becoming outdated and moving to their other primary architecture."
"NetApp's own competing products complicate things."
"The solution needs faster indexing."
"More capacity with the basic model of the AltaVault would probably help out."
"The initial installation is difficult for my clients who have it on both on-premises and on cloud."
"I really want to partner it with the SnapCenter. We haven't implemented that yet. We're upgrading all of our stuff to the ONTAP 9, which you had to have."
"The product must provide multi-gate connectivity."
"More than a 500 volume limit. At the moment, it only supports up to 500 volumes for SnapMirror and that's a problem. We've got 750, so a larger limit for volume replicas for SnapMirror."
 

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"The product pricing here in Zimbabwe is good, I cannot complain."
"In one use case, and we have several, to run for a particular customer, the price is about $375,000 a year."
"It is a rather expensive program."
"The pricing is not too bad, but could be a little better."
"There is a need to make yearly payments towards the licensing costs attached to the solution, which comes to around 3,000 USD."
"It's quite cost-effective."
"The price is a bit high."
"You could compare it to a Dell EMC or ECS, and I think it's probably a little less costly than that. Within the marketplace, it's a medium cost."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Performing Arts
9%
Computer Software Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

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Is NetApp AltaVault compatible with AWS?
Hello. Yes, it is compatible with AWS but the great thing about it is that it's actually working with so many cloud providers, it may be just for everyone. Besides the Amazon cloud services, NetApp...
Can AltaVault be used for data reduction?
Hello, you can definitely use NetApp AltaVault for reducing your data and giving yourself some more storage. This product offers you deduplication and compression, helping you achieve that. I'm su...
What kind of security does NetApp AltaVault give you?
My organization is very happy with the security that NetApp AltaVault gives us for our data on the cloud. First, it gives us the option for data recovery, which is very good, especially if someone...
 

Also Known As

No data available
AltaVault
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Blach Construction, NASA, Riggs, Counselman, Michaels & Downes, Seminole County Public Schools and Spot Trading
Find out what your peers are saying about BackupAssist vs. NetApp AltaVault and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.