BackupAssist vs NetApp AltaVault comparison

BackupAssist and NetApp are both solutions in the Backup and Recovery category. BackupAssist is ranked #63, while NetApp is ranked #44 with an average rating of 8.5. BackupAssist holds a 0.8% mindshare in BRS, compared to NetApp’s 0.7% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 89% of NetApp users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

1,982 Views
1,903 Comparison Views

100% willing to recommend

NetApp AltaVault

Read 19 NetApp AltaVault reviews

3,536 Views
2,016 Comparison Views

89% willing to recommend

BackupAssist

NetApp AltaVault

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

BackupAssist and NetApp AltaVault provide robust data backup solutions. Users are generally happier with BackupAssist's pricing and support, while NetApp AltaVault is considered superior for its feature set, leading users to find it worth the higher cost.

Features:BackupAssist is praised for its easy handling of backups, versatile options for storage, and comprehensive reporting tools. NetApp AltaVault focuses on integration capabilities, high data deduplication rates, and scalability. BackupAssist is straightforward, while NetApp AltaVault offers more advanced features.

Room for Improvement:BackupAssist users suggest better documentation and improved speed in handling large backups. NetApp AltaVault users highlight the need for a simpler setup process and more intuitive configuration options. BackupAssist focuses on usability improvements; NetApp AltaVault could benefit from enhanced ease of use and clarity.

Ease of Deployment and Customer Service:BackupAssist is noted for a quick deployment process and responsive customer service. NetApp AltaVault, while praised for technical support quality, faces criticism for a lengthier and more complex deployment. BackupAssist provides a smoother initial setup, and NetApp AltaVault excels in ongoing support quality despite initial setup challenges.

Pricing and ROI:BackupAssist is appreciated for lower setup costs and quicker return on investment, making it cost-effective for smaller to mid-sized businesses. NetApp AltaVault demands a higher initial investment, delivering substantial ROI through sophisticated features for larger enterprises. BackupAssist is budget-friendly, whereas NetApp AltaVault offers significant ROI for users needing advanced functionalities.

To learn more, read our detailed BackupAssist vs. NetApp AltaVault Report (Updated: June 2026).

Buyer's Guide

BackupAssist vs. NetApp AltaVault

June 2026

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Helped 900,747 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

63rd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

NetApp AltaVault

Ranking in Backup and Recovery

44th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Deduplication Software (10th), Disk Based Backup Systems (6th), Cloud Backup (38th), Cloud Storage Gateways (5th)

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.2% compared to the previous year. The mindshare of NetApp AltaVault is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
NetApp AltaVault	0.7%
BackupAssist	0.8%
Other	98.5%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Satish Tr

Consultant at Tata Consultancy

Positive impacts seen with improved data security and reliable support

I have six months of experience with the product, and as a consultant, the use cases for NetApp AltaVault mainly stand out for me. Regarding the deduplication feature in the product, I am interested in whether clients are using it. There are different integrations available with NetApp AltaVault, such as AWS, Microsoft Azure, Google Cloud, and I want to understand how they impact data security policies in my case.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"I would definitely recommend this solution to others."

"Now that we are using the solution, we get notified online when our backups are done."

"I have found that the backups are usually very successful."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

More BackupAssist pros

"Leverage the SE and the technical expertise within NetApp; they offer really great services, and they'll provide you with an honest approach to how to address your business problems."

"The flexibility, being able to virtualize it, port it wherever I like, test my backups, test my DR capabilities whenever I like without impacting anybody, is great."

"Most importantly is having that island into that datacenter, and being able to address things in the same console. Thus, it is irrelevant where it's stored."

"We're doing AWS S3 with Glacier with cloud-based backup and the integration is good, as it works with Veeam and Commvault."

"The deduplication engine. Right now, we're at about 10.5 to 11 times deduplication of our backup data."

"The dashboard is useful for managing data backups."

"Considering the disaster recovery scenarios, I want to assess NetApp AltaVault's ability to minimize the recovery time objective (RTO) and what positive impact I have seen from the product so far."

"The most valuable feature is the portability of large archived data, as you're able to put things on large on-prem, low-cost storage and then augment that with even lower cost storage in the cloud."

More NetApp AltaVault pros

Cons

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"It stopped doing my backups after I did the last update on it."

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"In the future I would like to see more support for Linux."

"Has a few problems working with snapshots time-outs and failed backups."

"It wasn't as easy as I thought it was going to be. It was actually a complete rebuild, and then migrate the database."

"We have had issues getting to the right person, but once you get to the right person, they are knowledgeable."

"The initial installation is difficult for my clients who have it on both on-premises and on cloud."

"To clarify, the catalog feature is lacking, and you need to depend on somebody else."

"Also, we were actually able to discover a bug in the product that they're still working on. It's a bug with the Server Message Block (SMB) Protocol with older Windows operating systems."

"It's a good product, but it's becoming outdated and moving to their other primary architecture."

"There are some bits it could do better. With tighter integration maybe with Veeam, or something like that, it'd be really good."

"More than a 500 volume limit. At the moment, it only supports up to 500 volumes for SnapMirror and that's a problem. We've got 750, so a larger limit for volume replicas for SnapMirror."

More NetApp AltaVault cons

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The product pricing here in Zimbabwe is good, I cannot complain."

"You could compare it to a Dell EMC or ECS, and I think it's probably a little less costly than that. Within the marketplace, it's a medium cost."

"It is a rather expensive program."

"There is a need to make yearly payments towards the licensing costs attached to the solution, which comes to around 3,000 USD."

"The pricing is not too bad, but could be a little better."

"The price is a bit high."

"In one use case, and we have several, to run for a particular customer, the price is about $375,000 a year."

"It's quite cost-effective."

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Top Industries

By visitors reading reviews

No data available

Construction Company

20%

Manufacturing Company

13%

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	10

Questions from the Community

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Is NetApp AltaVault compatible with AWS?

Hello. Yes, it is compatible with AWS but the great thing about it is that it's actually working with so many cloud providers, it may be just for everyone. Besides the Amazon cloud services, NetApp...

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Can AltaVault be used for data reduction?

Hello, you can definitely use NetApp AltaVault for reducing your data and giving yourself some more storage. This product offers you deduplication and compression, helping you achieve that. I'm su...

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What kind of security does NetApp AltaVault give you?

My organization is very happy with the security that NetApp AltaVault gives us for our data on the cloud. First, it gives us the option for data recovery, which is very good, especially if someone...

See all answers

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Product Reports

Buyer's Guide

BackupAssist

June 2026

Download BackupAssist product report

Buyer's Guide

NetApp AltaVault

June 2026

Download NetApp AltaVault product report

Also Known As

No data available

AltaVault

Overview

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

NetApp AltaVault provides seamless data archiving and backup with flexible cloud and on-premise integration. It offers efficient data management through features like encryption, deduplication, and a user-friendly interface, ensuring reliable storage solutions with robust support.

NetApp AltaVault stands out with its ability to integrate with AWS, Azure, and Google Cloud, providing users with a versatile platform for storing data in cost-effective ways. Its strengths lie in fast recovery, easy initial setup, and strong technical support. Users benefit from its local cache-to-cloud backup solution, effective archiving capabilities, and scalable storage options. However, there are areas for improvement, such as better integration with Veeam, expanded SnapMirror volume limits, and enhanced catalog features. Some issues persist with SMB protocol and monitoring reliability, and it could benefit from faster indexing and automatic capacity adjustments.

What are the key features of NetApp AltaVault?

Data Movement: Seamlessly transfers data to cost-effective storage locations.
Cloud Integration: Works with AWS, Azure, and Google Cloud for flexible storage options.
Encryption & Deduplication: Ensures data security and efficient storage by minimizing redundancy.
User-Friendly Dashboard: Simplifies backup management with an intuitive dashboard.
Scalability & Stability: Handles growing data needs with consistent performance.

What benefits and ROI can users expect?

Flexibility: Enables smooth integration with cloud platforms and on-premise storage.
Cost Efficiency: Offers affordable data archiving and backup solutions.
Data Protection: Enhances security through encryption and redundancy reduction.
Effective Management: Facilitates monitoring and management of backup processes.
Fast Recovery: Provides quick data retrieval during emergencies.

In industry applications, NetApp AltaVault is frequently used for video data archival at ports, ensuring safety through extended monitoring and retention. Large volumes of file and object data are archived without needing comprehensive filers, often utilizing cloud buckets. Its utility also extends to data backup for emails and SharePoint instances in the cloud, although some organizations opt for native ONTAP as certain archiving functions transition. Implementation is tailored to meet industry's specific requirements for data security and storage efficiency.

NetApp

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Blach Construction, NASA, Riggs, Counselman, Michaels & Downes, Seminole County Public Schools and Spot Trading

Buyer's Guide

BackupAssist vs. NetApp AltaVault

June 2026

Free Report: BackupAssist vs. NetApp AltaVault

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