BackupAssist vs Datto SIRIS comparison

BackupAssist and datto are both solutions in the Backup and Recovery category. BackupAssist is ranked #68, while datto is ranked #19 with an average rating of 9.0. BackupAssist holds a 0.6% mindshare in BRS, compared to datto’s 0.3% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 100% of datto users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

981 Views
942 Comparison Views

100% willing to recommend

Datto SIRIS

Read 9 Datto SIRIS reviews

787 Views
512 Comparison Views

100% willing to recommend

BackupAssist

Datto SIRIS

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between BackupAssist and Datto SIRIS based on real PeerSpot user reviews.

Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BackupAssist vs. Datto SIRIS Report (Updated: January 2026).

Buyer's Guide

BackupAssist vs. Datto SIRIS

January 2026

Download the complete report

Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

68th

Ranking in MSP Backup

15th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Datto SIRIS

Ranking in Backup and Recovery

19th

Ranking in MSP Backup

4th

Average Rating

9.0

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

Disk Based Backup Systems (3rd), Disaster Recovery as a Service (4th), Disaster Recovery (DR) Software (13th)

Mindshare comparison

As of February 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.6%, up from 0.2% compared to the previous year. The mindshare of Datto SIRIS is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Datto SIRIS	0.3%
BackupAssist	0.6%
Other	99.1%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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James Melton

Cyber Security Consultant

Reliable backups have protected email and servers and now enable rapid ransomware recovery

For the smaller Datto SIRIS devices that are made for backing up one or maybe two different machines, adding more RAM and giving it a better CPU would be phenomenal. Sometimes when dealing with entry-level Datto SIRIS products, you face an issue depending on how much storage there is on there when it's trying to parse through all of the data. It takes a while, and when it comes to data recovery, time is everything. Datto SIRIS should remove the ability to set it up as a NAS-based file share operation system. It seems counterintuitive for something that is made for immutable storage that is walled off so that it can't be destroyed to be allowed to be a local centralized file share that individuals have access to. This seems to be begging for a mishap. Datto SIRIS will require some maintenance when the hard drive gets past 50% capacity, which is Datto's statement on the capacity. You should never use past 50% of the storage locally. Then you have to reach out to Datto directly to get an external hard drive to transfer files to send off the data for it to be shot up to the cloud. We've had a couple of instances of devices not uploading to the cloud because either they were too full or there were failures in certain parts of the file upload to the cloud, which put it into a circle of death where it just kept trying to do the same thing over and over again and had to request assistance from Datto in those situations. Otherwise, if you store it in a dusty cabinet, you have to spray it with a computer duster every once in a while.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"I have found that the backups are usually very successful."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"Instant Virtualization is the best feature of Datto SIRIS that we have liked so far, as it allows us to boot servers in minutes during outages."

"Since I started using Datto SIRIS, the time to recover data or servers has improved significantly; before, restoring a file or server was very long with the normal backup system, Datto reduced the time much more when I needed to recover a file or a machine."

"The effectiveness of Datto SIRIS in ransomware recovery is fantastic; I would say it's the best, hands down."

"Datto SIRIS works out of the box and it is a key feature that we really appreciate."

"The best feature of Datto SIRIS is that we are just two clicks away from remoting into the client environment, and we can fetch all the information in one place."

"Datto SIRIS has changed my recovery time objectives significantly, as it is excellent, taking minimal time, with a simple and smoother interface that allows for a shorter backup process compared to other applications I have used, such as Commvault."

"Previously, three hours were spent on troubleshooting and everything, but now with Datto SIRIS, issues are resolved in half an hour or less."

"Datto SIRIS has positively impacted my organization by drastically reducing downtime, with recovery from server failures now taking just five to ten minutes."

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"It stopped doing my backups after I did the last update on it."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"In the future I would like to see more support for Linux."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"I have not seen any reduction in disaster recovery testing hours from Datto SIRIS."

"I was disappointed with the processing power and the storage capacity of the ALTO 5 device. Within two weeks of deploying it, I was getting emails that I need to upgrade it."

"The pricing offered to MSPs for Datto SIRIS is okay, but the ability for MSPs, their upcharge when it comes down to small, medium businesses, SMB clients, is actually putting Datto out of the market for SMB clients, especially with the ability to purchase Dropbox and all these cloud-based storage solutions now."

"In my opinion about Datto SIRIS, areas for improvement include increasing speed in recovery processes and strengthening security to enhance the product's overall effectiveness in backup and disaster management."

"For improvements in Datto SIRIS, I would suggest enhancing large-scale virtualization performance and providing more transparent pricing, as that is often complex for MSPs and end customers."

"The cost is higher compared to other platforms in the market like Veeam or Acronis."

"The backup of the Mac OS solution in Datto SIRIS doesn't exist at this moment."

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The product pricing here in Zimbabwe is good, I cannot complain."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

Information not available

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Top Industries

By visitors reading reviews

No data available

Media Company

19%

Comms Service Provider

12%

Legal Firm

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	1
Large Enterprise	1

Questions from the Community

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What is your experience regarding pricing and costs for Datto SIRIS?

Thoughts on pricing indicate that it is handled by a different team, varies based on specific solutions and storage capacities selected by organizations, and is generally fairly priced for the valu...

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What needs improvement with Datto SIRIS?

For improvements in Datto SIRIS, I would suggest enhancing large-scale virtualization performance and providing more transparent pricing, as that is often complex for MSPs and end customers. Faster...

See all answers

What is your primary use case for Datto SIRIS?

My main use case for Datto SIRIS is for business continuity and disaster recovery, specifically for BCDR, data protection, and sometimes backups and failovers since I'm an MSP. In addition to my ma...

See all answers

Comparisons

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Compared 11% of the time

Acronis Cyber Protect vs BackupAssist

Compared 10% of the time

IBM Spectrum Protect Plus vs BackupAssist

Compared 8% of the time

Dell PowerProtect Data Manager vs BackupAssist

Compared 8% of the time

Microsoft DPM vs BackupAssist

Compared 5% of the time

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Compared 15% of the time

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Compared 12% of the time

Datto ALTO vs Datto SIRIS

Compared 11% of the time

Infrascale Backup & Disaster Recovery vs Datto SIRIS

Compared 10% of the time

Commvault Cloud vs Datto SIRIS

Compared 9% of the time

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Product Reports

Buyer's Guide

BackupAssist

February 2026

Download BackupAssist product report

Buyer's Guide

Datto SIRIS

February 2026

Download Datto SIRIS product report

Also Known As

No data available

SIRIS

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

Datto SIRIS is a reliable, all-in-one business continuity and disaster recovery (BCDR) solution built for MSPs to prevent data loss and minimize downtime for clients, while building margins to grow their own business.

datto

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Datapac, Dynamic Business Technologies, SAX Technology Advisors

Buyer's Guide

BackupAssist vs. Datto SIRIS

January 2026

Free Report: BackupAssist vs. Datto SIRIS

Find out what your peers are saying about BackupAssist vs. Datto SIRIS and other solutions. Updated: January 2026.

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