Try our new research platform with insights from 80,000+ expert users

BackupAssist vs Datto SIRIS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
71st
Ranking in MSP Backup
16th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Datto SIRIS
Ranking in Backup and Recovery
17th
Ranking in MSP Backup
4th
Average Rating
9.2
Reviews Sentiment
5.1
Number of Reviews
8
Ranking in other categories
Disk Based Backup Systems (3rd), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.5%, up from 0.2% compared to the previous year. The mindshare of Datto SIRIS is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Datto SIRIS0.2%
BackupAssist0.5%
Other99.3%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
Kunal Kishor - PeerSpot reviewer
AI/ML Engineer at IT BY DESIGN
Backup platform has significantly improved recovery speed and reliability for critical outages
Instant Virtualization is the best feature of Datto SIRIS that we have liked so far, as it allows us to boot servers in minutes during outages. The use of Datto SIRIS has significantly improved our Recovery Time Objectives. We have been using other software like Veeam and Microsoft Backup as well, so we have found Datto quite competitive to them. Our experience has been good so far, our clients are satisfied, and we have been handling outages effectively. We have not had the opportunity to use the One-Click Disaster Recovery feature because the last time we experienced a phishing attack, it was resolved and did not escalate to a disaster scenario, so we did not need to use that feature. Datto SIRIS improves reliability by providing storage space that enhances overall dependability. The centralized dashboards in the Hero Reports feature have been most beneficial for our IT reporting needs. The Hero Reports feature provides extensive capabilities that include the specific points we need for our demonstration. Even if we want to use these features to train machine learning models, they are very useful for us, and we do not need to perform much work on the data to extract those features. It has helped in reducing disaster recovery testing hours because it has features that help us by monitoring malicious activities throughout the database and notifying us of any fluctuations in normal behavior. Datto SIRIS is good at assessing effectiveness regarding ransomware recovery, and it is competitive in the market. However, the only concern we have been thinking about is its pricing. The pricing of Datto SIRIS is more expensive than Veeam and Microsoft Backup. On the other hand, it provides many more options and much greater feasibility.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found that the backups are usually very successful."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"Since I started using Datto SIRIS, the time to recover data or servers has improved significantly; before, restoring a file or server was very long with the normal backup system, Datto reduced the time much more when I needed to recover a file or a machine."
"Datto SIRIS works out of the box and it is a key feature that we really appreciate."
"Instant Virtualization is the best feature of Datto SIRIS that we have liked so far, as it allows us to boot servers in minutes during outages."
"Datto SIRIS has positively impacted my organization by drastically reducing downtime, with recovery from server failures now taking just five to ten minutes."
"Datto SIRIS has changed my recovery time objectives significantly, as it is excellent, taking minimal time, with a simple and smoother interface that allows for a shorter backup process compared to other applications I have used, such as Commvault."
"Previously, three hours were spent on troubleshooting and everything, but now with Datto SIRIS, issues are resolved in half an hour or less."
"The best feature of Datto SIRIS is that we are just two clicks away from remoting into the client environment, and we can fetch all the information in one place."
 

Cons

"It stopped doing my backups after I did the last update on it."
"In the future I would like to see more support for Linux."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"I have not seen any reduction in disaster recovery testing hours from Datto SIRIS."
"The cost is higher compared to other platforms in the market like Veeam or Acronis."
"I was disappointed with the processing power and the storage capacity of the ALTO 5 device. Within two weeks of deploying it, I was getting emails that I need to upgrade it."
"In my opinion about Datto SIRIS, areas for improvement include increasing speed in recovery processes and strengthening security to enhance the product's overall effectiveness in backup and disaster management."
"The backup of the Mac OS solution in Datto SIRIS doesn't exist at this moment."
"For improvements in Datto SIRIS, I would suggest enhancing large-scale virtualization performance and providing more transparent pricing, as that is often complex for MSPs and end customers."
 

Pricing and Cost Advice

"The product pricing here in Zimbabwe is good, I cannot complain."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
Information not available
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Media Company
20%
Comms Service Provider
13%
Legal Firm
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Datto SIRIS?
Thoughts on pricing indicate that it is handled by a different team, varies based on specific solutions and storage capacities selected by organizations, and is generally fairly priced for the valu...
What needs improvement with Datto SIRIS?
For improvements in Datto SIRIS, I would suggest enhancing large-scale virtualization performance and providing more transparent pricing, as that is often complex for MSPs and end customers. Faster...
What is your primary use case for Datto SIRIS?
My main use case for Datto SIRIS is for business continuity and disaster recovery, specifically for BCDR, data protection, and sometimes backups and failovers since I'm an MSP. In addition to my ma...
 

Also Known As

No data available
SIRIS
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Datapac, Dynamic Business Technologies, SAX Technology Advisors
Find out what your peers are saying about BackupAssist vs. Datto SIRIS and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.