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Acronis Cyber Protect vs Carbonite Server comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
14th
Ranking in Cloud Backup
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
No ranking in other categories
Carbonite Server
Ranking in Backup and Recovery
54th
Ranking in Cloud Backup
37th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 3.1%, down from 4.8% compared to the previous year. The mindshare of Carbonite Server is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect3.1%
Carbonite Server1.3%
Other95.6%
Cloud Backup
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device."
"The setup is very easy."
"Previously I used Ghost from Symantec; I also tried other products at the same time just to make sure I was making the right decision, and there is no question that Acronis is better than everyone else."
"The solution is exceptional for desktop backup."
"We have a backup of not only the machine, i.e., the hard drive and data, but we also have the ability to recover to a new piece of equipment fairly quickly."
"Acronis Backup is valuable if your data is affected by ransomware, you are able to get it back."
"It has taken a lot of the manual work out of replicating backups."
"This solution fulfills all of our needs; its reporting features work flawlessly and it does everything that it's supposed to do once it's setup, without maintenance or any additional time."
"The efficiency and convenience are excellent."
"It does not slow down your computer or use a lot of resources as it works."
"This solution is very simple to use and I will recommend it to anybody."
"Easy verification of things is the most valuable feature."
"Technical support handled all our issues quickly and effectively."
"The solution is very stable."
"It seems reliable and easy to use."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
 

Cons

"Currently, there is no option to use the tape drives again as a backup repository for the cloud deployment."
"I would ​change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing.​"
"This might be a lack of understanding on my part, but it's difficult to purge old backups."
"Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively."
"It does not delete locked files."
"We are trying to restore from the backups that the supplier help us to create, but we are having problems restoring."
"The manual is too simple."
"It seems like I haven't had any issues since I added the RAM to the Management Server, but it does seem to start being sluggish because I have it running on a Windows 7 machine."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"They do not yet have USB recovery but they are adding it in coming releases."
"I would like to see an improvement on the management user interface, as well as Kellion integrations."
"In the next release I would like to see an improvement in the auto failover option."
"The stability has room for improvement."
"The support for object storage isn't quite there yet; its public cloud support can be improved."
"When you have to restore it, Carbonite takes a lot of time."
"The Hyper-V backup has room for improvement."
 

Pricing and Cost Advice

"I would describe the product as a mid-priced tool for small and medium businesses."
"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."
"The pricing is comparable to the newest solution available on the market, Altaro."
"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."
"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."
"We were on a perpetual license for Acronis Backup."
"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."
"The tool's subscription costs are monthly. The product's pricing is fair."
"We pay 9,000 dollars per year for our license."
"The solution is open source."
"The pricing is between $120 and $150 per year."
"Its price is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Construction Company
9%
Manufacturing Company
9%
Comms Service Provider
9%
Comms Service Provider
11%
Healthcare Company
8%
Outsourcing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise16
Large Enterprise24
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
I am from the technical team, so I do not get pricing information, and those things are managed by product managers. I think it is not that expensive. That is why many of our customers are using it...
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Carbonite Recover Backup
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
INLINE Commercial Construction, Hamilton County
Find out what your peers are saying about Acronis Cyber Protect vs. Carbonite Server and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.