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Acronis Cyber Protect vs Carbonite Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
13th
Ranking in Cloud Backup
7th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
124
Ranking in other categories
No ranking in other categories
Carbonite Server
Ranking in Backup and Recovery
57th
Ranking in Cloud Backup
46th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 3.7%, down from 6.4% compared to the previous year. The mindshare of Carbonite Server is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect3.7%
Carbonite Server1.3%
Other95.0%
Cloud Backup
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Centralized management is valuable to us."
"The solution was easy to install and to deploy."
"The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats, providing inception into threats and how to react with them before securing, and is a great asset as a feature."
"The image backup and image restore features have been very beneficial to us."
"One of its most valuable aspects is its user-friendly interface."
"For me, the tool proved most valuable in scenarios where it offered easy setup, fast backups, and recognition of SQL logs on virtual machines."
"It is fast and easy for an image-based backup across all platforms."
"The most valuable feature is its consistency."
"It seems reliable and easy to use."
"The solution is very stable."
"Easy verification of things is the most valuable feature."
"It does not slow down your computer or use a lot of resources as it works."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"I find the BMR/image and the recovery pieces are valuable."
"The efficiency and convenience are excellent."
"The solution is a free engine to help work with the container."
 

Cons

"The support and documentation must be improved."
"This is not a feature-rich solution."
"The solution could be better if some of the features were more in-depth."
"If I could create a protected image backup on a computer partition that just would be just for the image backup; and only the program could access it to prevent viruses from getting into it. That would be very, very good."
"It does not delete locked files."
"It supports Microsoft SQL and Microsoft Exchange, but it does not support Oracle databases or Postgres."
"No technical support and minimal documentation."
"The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to occur with a two-hour delay each time."
"They do not yet have USB recovery but they are adding it in coming releases."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The stability has room for improvement."
"The Hyper-V backup has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
 

Pricing and Cost Advice

"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."
"Doing what this is capable of doing, the cost of it is in line."
"This is an affordable product and fits within our customers' budgets."
"We were on a perpetual license for Acronis Backup."
"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."
"Acronis Cyber Protect's pricing is reasonable."
"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."
"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."
"Its price is reasonable."
"The solution is open source."
"The pricing is between $120 and $150 per year."
"We pay 9,000 dollars per year for our license."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
12%
Manufacturing Company
8%
Financial Services Firm
4%
Computer Software Company
11%
Manufacturing Company
9%
Healthcare Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise15
Large Enterprise24
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
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How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
Ask a question
Earn 20 points
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Carbonite Recover Backup
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
INLINE Commercial Construction, Hamilton County
Find out what your peers are saying about Acronis Cyber Protect vs. Carbonite Server and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.