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Acronis Cyber Protect vs Carbonite Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
11th
Ranking in Cloud Backup
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
123
Ranking in other categories
No ranking in other categories
Carbonite Server
Ranking in Backup and Recovery
58th
Ranking in Cloud Backup
47th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 5.3%, down from 7.6% compared to the previous year. The mindshare of Carbonite Server is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect5.3%
Carbonite Server1.1%
Other93.6%
Cloud Backup
 

Featured Reviews

Mohamed Naeem - PeerSpot reviewer
Has ensured reliable data protection and quick recovery across various industries
The features of Acronis Cyber Protect that I find most useful for my customers are the Vault, data protection, and the ability to protect and access data anytime with the Vault feature. The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats. AI is a good asset in protecting cybersecurity because it provides inception into threats and how to react with them before securing. It is very important and a great asset as a feature. The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault. Users can gain access to their data anytime. My future work will require mobility, so cloud-based access to data will be very beneficial.
Dale Dirkes - PeerSpot reviewer
A simple, efficient, reliable product
The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have not used other backup solutions to compare how well the features work but I have found Acronis Backup to be user-friendly, overall easy to use, and performance is good."
"In our recent experiences, Acronis Cyber Protect proved most valuable during instances of colleagues facing migration challenges due to ransomware impacts. In these situations, where servers and backups were affected, having a backup stored in external drives or other devices within our data centers posed risks. To address this vulnerability, we decided to shift to a cloud backup solution."
"In my opinion, it's the best product for end-users and PCs."
"All the necessary features required to set up a proper backup are already present in Acronis Backup."
"The solution is exceptional for desktop backup."
"It has simple buying options and deployments. You can buy on-cloud, on-premises, or hybrid solutions. Acronis Backup is very easy to deploy. It also does not consume much hardware. The administrator's tasks are very simple. It is very user friendly, and it also has good security features with low-level encryption and data encryption."
"Acronis Backup is easy to use, intuitive, and has high performance."
"Their response is quite efficient."
"The solution is a free engine to help work with the container."
"Technical support handled all our issues quickly and effectively."
"The solution is very stable."
"I find the BMR/image and the recovery pieces are valuable."
"The efficiency and convenience are excellent."
"Easy verification of things is the most valuable feature."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"It does not slow down your computer or use a lot of resources as it works."
 

Cons

"We have issues with the SQL databases which are a little shaky."
"No technical support and minimal documentation."
"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."
"I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface."
"It does not delete locked files."
"On the cloud side, security could always be better."
"In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me."
"The solution could be better if some of the features were more in-depth."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"In the next release I would like to see an improvement in the auto failover option."
"They do not yet have USB recovery but they are adding it in coming releases."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The Hyper-V backup has room for improvement."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The stability has room for improvement."
 

Pricing and Cost Advice

"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."
"There is a license required for this solution and it can be on a monthly basis."
"The price of the solution is expensive and could be reduced a little."
"​I like the pricing​, and that it is easy to use and has performed well. ​"
"There is a license required to use this solution and it is inexpensive. However, it is an old license."
"The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity."
"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."
"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."
"We pay 9,000 dollars per year for our license."
"The pricing is between $120 and $150 per year."
"Its price is reasonable."
"The solution is open source."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
12%
Manufacturing Company
8%
Financial Services Firm
4%
Computer Software Company
14%
Manufacturing Company
9%
Healthcare Company
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise15
Large Enterprise23
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Carbonite Recover Backup
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
INLINE Commercial Construction, Hamilton County
Find out what your peers are saying about Acronis Cyber Protect vs. Carbonite Server and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.