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Acronis Cyber Protect vs Carbonite Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
16th
Ranking in Cloud Backup
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
124
Ranking in other categories
No ranking in other categories
Carbonite Server
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
44th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 3.4%, down from 6.1% compared to the previous year. The mindshare of Carbonite Server is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect3.4%
Carbonite Server1.4%
Other95.2%
Cloud Backup
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since the last version, everything has been improved."
"Ease of deployment is something that was important, and that's what this solution did offer."
"Management console is able to control all backups from one location."
"For me, the tool proved most valuable in scenarios where it offered easy setup, fast backups, and recognition of SQL logs on virtual machines."
"The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."
"The image backup and image restore features have been very beneficial to us."
"Acronis Backup is easy to use."
"Their response is quite efficient."
"It seems reliable and easy to use."
"This solution is very simple to use and I will recommend it to anybody."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count."
"Easy verification of things is the most valuable feature."
"Technical support handled all our issues quickly and effectively."
"Easy verification of things is the most valuable feature."
"I find the BMR/image and the recovery pieces are valuable."
 

Cons

"If there was a wizard that would lead you down a road, when creating a backup, that would probably be better than having to go online or call somebody to actually do a backup. It's not intuitive..."
"Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively."
"I would like to have more cybersecurity integration to properly round up the product and its offering."
"A little bit more integration would be good. It should support broader platforms."
"It would be nice to have it on the cloud platform without using third-party equipment."
"I would change the GUI a little to make it a bit more interactive."
"The newer version 12 was a little bit hard to set up and get licensed."
"The software requires a number of network ports to be open between the management machine and the clients and backup devices."
"The Hyper-V backup has room for improvement."
"The support for object storage isn't quite there yet; its public cloud support can be improved."
"They do not yet have USB recovery but they are adding it in coming releases."
"The stability has room for improvement."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"In the next release I would like to see an improvement in the auto failover option."
"They do not yet have USB recovery but they are adding it in coming releases."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
 

Pricing and Cost Advice

"There are monthly fees to use Acronis Backup."
"Doing what this is capable of doing, the cost of it is in line."
"We were on a perpetual license for Acronis Backup."
"Licensing fees are billed annually and there are no extra charges."
"It is a low-cost solution."
"​I like the pricing​, and that it is easy to use and has performed well. ​"
"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."
"The cost of updates is less than $100 USD yearly."
"Its price is reasonable."
"The pricing is between $120 and $150 per year."
"The solution is open source."
"We pay 9,000 dollars per year for our license."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
12%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
10%
Comms Service Provider
9%
Construction Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise15
Large Enterprise24
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
Overall, the price is very good. I would rate the price as nine out of ten.
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Carbonite Recover Backup
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
INLINE Commercial Construction, Hamilton County
Find out what your peers are saying about Acronis Cyber Protect vs. Carbonite Server and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.