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Acronis Cyber Protect vs CloudAlly comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Cloud Backup
7th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
Backup and Recovery (8th)
CloudAlly
Ranking in Cloud Backup
47th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
SaaS Backup (21st), MSP Backup (10th)
 

Mindshare comparison

As of June 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 3.3%, down from 6.0% compared to the previous year. The mindshare of CloudAlly is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect3.3%
CloudAlly0.8%
Other95.9%
Cloud Backup
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
it_user550464 - PeerSpot reviewer
ICT Officer at a financial services firm with 1,001-5,000 employees
Using the app is straightforward with easy buttons to click on.
Customer Service: We didn't contact their customer service at any point because the backup and recovery process is pretty straightforward. But they have a customer support email and phone just in case. Technical Support: CloudAlly can be used by a non-techie person because it's simple. We didn't contact the technical support, but it's available for any user who may encounter a problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection, and additionally, the documentation is good."
"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."
"Management console is able to control all backups from one location."
"The backup timing and restoring process is great compared to other options."
"Any customer who uses Acronis that has needed to restore anything from their backup has had a 99% success rate, where they have been able to restore data without any problems."
"One of the best data backup and recovery software out there in the market."
"It offers an excellent level of service."
"Acronis Backup and Recovery has a simple interface that allows administrators to quickly achieve basic backup tasks and restoration."
"With this solution, its remarkable to see that ease of use means ease of use."
"Definitely an impressive ROI because the app is inexpensive and saves us time, headaches plus slow computer devices that could be jammed with huge data."
"CloudAlly provides a unique solution for every major email application."
"The user-friendly interface of CloudAlly significantly enhances data protection."
 

Cons

"GUI for management of backups. Using 11.5 more difficult with keeping on tabs with all backup schedules and status of backups, even when using the management console feature of the software."
"Acronis Backup isn't scalable at all."
"There is no technical support available for this product and there is also minimal documentation available."
"I would like to have more cybersecurity integration to properly round up the product and its offering. In terms of cybersecurity, if the offerings can be more versatile so that it is not just a backup solution, it would be great. Some addition to cybersecurity would really be helpful so that it becomes a kind of a suite of products. Backup and recovery form a part of the broader security strategy. Its integration with other cybersecurity solutions would provide proper visibility to not just your cybersecurity dashboard but also to all of your backups. You would have a pretty good view of the entire security landscape that you are managing."
"This solution would not scale well in a large environment."
"It would be better if they made it easier to obtain images for laptops and desktops. It isn't easy right now to have many different types of desktop computers. This is because Microsoft is changing a lot of things in Windows 10."
"There are times when the backups are slow. A faster backup would be better."
"One of my clients is using version 11.7, which I feel has quite a few bugs and is not easy to work with."
"CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts."
 

Pricing and Cost Advice

"The price is reasonable."
"I would describe the product as a mid-priced tool for small and medium businesses."
"Our licenses come with a one-time yearly subscription fee."
"The price of the solution is expensive and could be reduced a little."
"Our licensing fees are on a yearly basis."
"Acronis Cyber Protect's pricing is reasonable."
"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."
"This is an affordable product and fits within our customers' budgets."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
11%
Manufacturing Company
8%
Construction Company
8%
Legal Firm
17%
Comms Service Provider
15%
Computer Software Company
8%
Wholesaler/Distributor
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business70
Midsize Enterprise15
Large Enterprise24
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
I am from the technical team, so I do not get pricing information, and those things are managed by product managers. I think it is not that expensive. That is why many of our customers are using it...
What needs improvement with CloudAlly?
CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts.
What is your primary use case for CloudAlly?
I use CloudAlly for what it's made for, which is backups.
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
No data available
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Check out our customer success stories: https://www.cloudally.com/resources/customer-success-stories/ 
Find out what your peers are saying about Acronis Cyber Protect vs. CloudAlly and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.