Try our new research platform with insights from 80,000+ expert users

Acronis Cyber Protect vs CloudAlly comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Cloud Backup
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
123
Ranking in other categories
Backup and Recovery (11th)
CloudAlly
Ranking in Cloud Backup
45th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
SaaS Backup (22nd), MSP Backup (10th)
 

Mindshare comparison

As of October 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 5.3%, down from 7.6% compared to the previous year. The mindshare of CloudAlly is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect5.3%
CloudAlly0.6%
Other94.1%
Cloud Backup
 

Featured Reviews

Mohamed Naeem - PeerSpot reviewer
Has ensured reliable data protection and quick recovery across various industries
The features of Acronis Cyber Protect that I find most useful for my customers are the Vault, data protection, and the ability to protect and access data anytime with the Vault feature. The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats. AI is a good asset in protecting cybersecurity because it provides inception into threats and how to react with them before securing. It is very important and a great asset as a feature. The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault. Users can gain access to their data anytime. My future work will require mobility, so cloud-based access to data will be very beneficial.
it_user550464 - PeerSpot reviewer
Using the app is straightforward with easy buttons to click on.
Customer Service: We didn't contact their customer service at any point because the backup and recovery process is pretty straightforward. But they have a customer support email and phone just in case. Technical Support: CloudAlly can be used by a non-techie person because it's simple. We didn't contact the technical support, but it's available for any user who may encounter a problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."
"It works with different types of partitions or different OSs."
"There is advanced management where we can do passing, software inventory, and hardware inventory."
"The web-based interface makes it easy to use."
"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good."
"I would definitely say the backup and recovery. It used to be a separate module. It was a recovery part and it would literally duplicate the machine to bare bones."
"The interface is easy to use. They keep on adding new features. Acronis recently added multi-platform support."
"The main reason we went with Acronis Cyber Protect is because it provides a virtual machine backup feature."
"The user-friendly interface of CloudAlly significantly enhances data protection."
 

Cons

"The support and documentation must be improved."
"​It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."
"They can include something called a backup appliance. Although Acronis is a software-driven company, it would be good for customers to have some kind of backup appliance on top of a lightweight operating system. This will also reduce the cost. Currently, the customers have to buy the hardware in addition to the operating system, which increases the overhead in terms of procurement."
"The initial setup was complex. We had to deploy it through an external consultant team."
"In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me."
"Their support process can be quite lengthy...This is an area that needs improvement."
"The product needs to have a simple DR process."
"The solution needs to have better stability. I would like to improve the tool’s support through calls."
"CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts."
 

Pricing and Cost Advice

"We pay a yearly subscription fee and the pricing is reasonable."
"The cost of updates is less than $100 USD yearly."
"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."
"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."
"The license is a perpetual license. The cost is an area for improvement."
"​I like the pricing​, and that it is easy to use and has performed well. ​"
"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."
"This is an affordable product and fits within our customers' budgets."
Information not available
report
Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.
868,787 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
12%
Manufacturing Company
8%
Financial Services Firm
4%
Legal Firm
28%
Computer Software Company
10%
Comms Service Provider
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise15
Large Enterprise23
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What needs improvement with CloudAlly?
CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts.
What is your primary use case for CloudAlly?
I use CloudAlly for what it's made for, which is backups.
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
No data available
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Check out our customer success stories: https://www.cloudally.com/resources/customer-success-stories/ 
Find out what your peers are saying about Acronis Cyber Protect vs. CloudAlly and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.