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Acronis Cyber Protect vs KeyCloud Backup and Recovery comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Cloud Backup
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
Backup and Recovery (14th)
KeyCloud Backup and Recovery
Ranking in Cloud Backup
67th
Average Rating
10.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 3.1%, down from 5.2% compared to the previous year. The mindshare of KeyCloud Backup and Recovery is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect3.1%
KeyCloud Backup and Recovery0.6%
Other96.3%
Cloud Backup
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
JM
Director of Information Technology at a transportation company with 501-1,000 employees
Simply provides single-vendor, consistent cloud-based backup
I would say that the room for improvement comes under the heading of performance. We backup a lot of information in a 24-hour period. It works fine. But there's always room for improvement on that. If they would make my 24-hour backup cycle window, from start to finish, a 15-hour or a 12-hour backup window, I'd be that much happier. Just to be clear, there's no time consumption on the part of my staff. This runs fully automatically. But the concern is that when you do backups, you want your backup window to be as narrow as possible. Actually, our backup window is 20 hours, and it gets done in 20 hours. Because, the longer it lingers, the more of a window there is for a disaster to knock you down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The recent release, Acronis 12, is integrated with Cloud Acronis and is useful to backup data while providing a stronger security policy for critical data."
"Acronis is a flexible solution. It can back up workstations, endpoints, and even your virtual environments and cloud-based environments. So, we can do the backup of the whole gamut of products."
"Acronis helps to backup data on a server and also to manage some cloning from 1 PC to another using the method."
"The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats, providing inception into threats and how to react with them before securing, and is a great asset as a feature."
"Compared to what we had before, we now have ease of use."
"Acronis Cyber Protect is a cost-effective product and it is very reliable and useful."
"All are valuable and reliable with Acronis Backup 11.7.50220."
"It's a good solution for backing up items."
"We don't think about our backups anymore, they're that reliable."
"The most important features is that it provides consistent cloud-based backup."
 

Cons

"Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing."
"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."
"It would be better if they made it easier to obtain images for laptops and desktops. It isn't easy right now to have many different types of desktop computers. This is because Microsoft is changing a lot of things in Windows 10."
"Customer service can open a ticket for you, but it could be several days before you hear back from them."
"Right now I'm using Acronis 2016, and it's a lot harder to do restore."
"The support and documentation must be improved."
"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."
"Product has been very unstable since version 10 and all versions since then."
"We backup a lot of information in a 24-hour period. It works fine. But there's always room for improvement on that."
 

Pricing and Cost Advice

"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."
"I would describe the product as a mid-priced tool for small and medium businesses."
"We were on a perpetual license for Acronis Backup."
"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."
"The price of the solution is reasonable."
"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."
"I would say that at the pricepoint that it's at, it's definitely worth the money."
"Our licenses come with a one-time yearly subscription fee."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Computer Software Company
10%
Construction Company
9%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business70
Midsize Enterprise15
Large Enterprise24
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
I am from the technical team, so I do not get pricing information, and those things are managed by product managers. I think it is not that expensive. That is why many of our customers are using it...
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
KeyCloud BRaaS
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Flexi-Van
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: September 2026.
913,683 professionals have used our research since 2012.