No more typing reviews! Try our Samantha, our new voice AI agent.

KeyCloud Backup and Recovery vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KeyCloud Backup and Recovery
Ranking in Cloud Backup
72nd
Average Rating
10.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Cloud Backup
45th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Disaster Recovery (DR) Software (33rd), MSP Backup (6th)
 

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of KeyCloud Backup and Recovery is 0.5%, up from 0.1% compared to the previous year. The mindshare of MSP360 Backup is 1.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
MSP360 Backup1.4%
KeyCloud Backup and Recovery0.5%
Other98.1%
Cloud Backup
 

Featured Reviews

JM
Director of Information Technology at a transportation company with 501-1,000 employees
Simply provides single-vendor, consistent cloud-based backup
I would say that the room for improvement comes under the heading of performance. We backup a lot of information in a 24-hour period. It works fine. But there's always room for improvement on that. If they would make my 24-hour backup cycle window, from start to finish, a 15-hour or a 12-hour backup window, I'd be that much happier. Just to be clear, there's no time consumption on the part of my staff. This runs fully automatically. But the concern is that when you do backups, you want your backup window to be as narrow as possible. Actually, our backup window is 20 hours, and it gets done in 20 hours. Because, the longer it lingers, the more of a window there is for a disaster to knock you down.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important features is that it provides consistent cloud-based backup."
"We don't think about our backups anymore, they're that reliable."
"The solution is easy to access and handles things efficiently."
"The most valuable feature of MSP360 Backup is its reliability."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"Provides connectivity to a lot of different cloud storage solutions."
"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
 

Cons

"We backup a lot of information in a 24-hour period. It works fine. But there's always room for improvement on that."
"We backup a lot of information in a 24-hour period. It works fine, but there's always room for improvement on that."
"The other issue is that I don't like the implementation of the SQL backup."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The product could be more user-friendly."
 

Pricing and Cost Advice

Information not available
"The solution is expensive."
"I rate the price of MSP360 Backup a seven out of ten."
"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
report
Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.
894,668 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Also Known As

KeyCloud BRaaS
Cloudberry Backup
 

Overview

 

Sample Customers

Flexi-Van
StratX
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Cloud Backup. Updated: May 2026.
894,668 professionals have used our research since 2012.