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Acronis Disaster Recovery vs N2W comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Acronis Disaster Recovery offers cost savings, improved recovery times, and effective data protection against threats like viruses and hardware damage.
Sentiment score
2.1
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
My customers are finding value in Acronis Disaster Recovery, as they are happy with the tool and continue to use the services after facing many situations where they found it useful and got good returns on their investment.
Technology Specialist at Ideeya technologies
Acronis regularly introduces new features to meet customer needs, which can lead to efficiencies.
Technical Director at Tecstaq
In my experience with pricing, setup cost, and licensing, I have seen a return on investment as there are definitely fewer employees required to manage the backups, and there is definitely a major time save due to the single pane of glass.
Sr. Manager Data Protection at Epsilon
 

Customer Service

Sentiment score
6.7
Acronis Disaster Recovery support is knowledgeable but needs faster response times and better high-level accessibility during outages.
Sentiment score
3.7
N2W's customer service is praised for its responsiveness, knowledgeable assistance, and effective handling of issues and renewals.
A high-level technical team should be accessible swiftly to minimize customer downtime.
Technical Director at Tecstaq
The technical support is reliable and efficient.
Senior Engeneer at Telco Systems
We face issues connecting with the account manager, which needs to be improved.
Technology Specialist at Ideeya technologies
Their support is amazing. They get back to you in a timely manner and work with you.
Sr. Manager Data Protection at Epsilon
We would rate the customer support of N2W a 10 on a scale of 1 to 10, as they are very easily accessible, friendly, and absolutely knowledgeable.
Director of Information Technology & Customer Success at Maplewave
Customer support for N2W is excellent, as they are able to answer quickly.
Director, Cloud Infrastructure and Systems Operations at d1g1t Inc.
 

Scalability Issues

Sentiment score
7.3
Acronis Disaster Recovery is scalable and cost-effective for SMBs but may have limitations for large enterprises due to cost concerns.
Sentiment score
3.6
N2W is effective in scalable cloud backup, supporting multiple AWS accounts and instances with minimal scalability issues.
The scalability of Acronis Disaster Recovery is good, and I would rate it an eight out of ten.
Senior Engeneer at Telco Systems
It is easy to scale; you can directly add licenses for scalability.
Technology Specialist at Ideeya technologies
 

Stability Issues

Sentiment score
8.1
Acronis Disaster Recovery is stable and reliable, with minor initial issues, frequently rated 8-9/10 for performance.
Sentiment score
5.6
N2W is acclaimed for its remarkable stability, efficient cloud resource use, reliability, and excellent support, ensuring user satisfaction.
We have not experienced any downtime, bugs, or glitches.
Senior Engeneer at Telco Systems
 

Room For Improvement

Acronis Disaster Recovery requires improvement in support, pricing, documentation, integration, security features, and user guidance for better effectiveness.
N2W needs UI modernization, improved onboarding, enhanced AWS integration, and streamlined version upgrades to boost efficiency and coverage.
They could also enhance endpoint security by integrating EDR within the security framework.
Technical Director at Tecstaq
For the backup to compete in the enterprise market, there must be improvements.
Associate Product Executive at Connex Information Technologies
If a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers.
Senior Engeneer at Telco Systems
Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
An automated account enrollment or bulk import feature integrated with AWS Organizations or Control Tower would save significant time and reduce administrative overhead.
VP, Solutions Architecture at a computer software company with 51-200 employees
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version.
Cloud Manager at St. John's University
 

Setup Cost

Acronis Disaster Recovery pricing is valued for enterprise features but is seen as costly, with preference for perpetual licenses.
N2W provides predictable pricing, easy AWS Marketplace purchase, and valuable features, with advised cost optimizations through trial evaluations.
The pricing for Acronis products has increased by 10% to 15% over the past few years, making it challenging for existing customers to accommodate the rising costs annually.
Technical Director at Tecstaq
Acronis Disaster Recovery is fairly priced.
Senior Engeneer at Telco Systems
The price for Acronis Disaster Recovery is fair from the perspective of features, but for Indian customers and in light of the competition, it would be better if the price were a little lower to pitch services more effectively.
Technology Specialist at Ideeya technologies
Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier.
Platform Engineer at a tech consulting company with 501-1,000 employees
While N2W is a paid product, the cost is easily justified by the significant reduction in engineering hours spent on managing and troubleshooting custom backup scripts.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
I believe N2WS offers a highly competitive pricing model, delivering excellent value.
Cloud Manager at St. John's University
 

Valuable Features

Acronis Disaster Recovery provides robust backup, easy scaling, cloud integration, and automation, enhancing efficiency with user-friendly features.
N2W enhances data protection with automated backups, fast recovery, and flexible management, streamlining operations and compliance for organizations.
The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup.
Associate Product Executive at Connex Information Technologies
For data recovery, when we lose a server, we are able to restore it in place with the click of a button.
Senior Engeneer at Telco Systems
Backup is crucial as it allows data recovery.
Technical Director at Tecstaq
Lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements.
Cloud Manager at St. John's University
We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.
IT Operations Director at a tech services company with 11-50 employees
The ability to define backup schedules, retention periods, and disaster recovery policies and have them apply automatically based on resource tags scales perfectly with our environment and enforces a consistent data protection strategy across the organization.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
 

Categories and Ranking

Acronis Disaster Recovery
Ranking in Disaster Recovery (DR) Software
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
No ranking in other categories
N2W
Ranking in Disaster Recovery (DR) Software
6th
Average Rating
9.6
Reviews Sentiment
5.3
Number of Reviews
22
Ranking in other categories
Backup and Recovery (7th), Cloud Backup (6th)
 

Mindshare comparison

As of March 2026, in the Disaster Recovery (DR) Software category, the mindshare of Acronis Disaster Recovery is 1.5%, up from 0.4% compared to the previous year. The mindshare of N2W is 1.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
N2W1.9%
Acronis Disaster Recovery1.5%
Other96.6%
Disaster Recovery (DR) Software
 

Featured Reviews

SB
Technology Specialist at Ideeya technologies
Effective data recovery with strong backup features
I am not using the blockchain-based data integrity verification feature. We have not implemented proactive ransomware protection and anti-malware features, so they have not been helpful to my customers. For shared drives, when configuring SharePoint services for backup, licensing becomes difficult to understand, so that would be a point of interest for improvement. The licensing features should be improved. The licensing for SharePoint should be more visible for SharePoint services backup to make it more feasible and understandable. In terms of management, group management is not available for bulk activities, which I have previously given feedback on in a training session conducted by Acronis. If you want to do any recovery for bulk users, the option for bulk activities is not available in Acronis currently. Bulk activity should be available. Technical support from Acronis requires some improvisation; we do not get on-time support, and we face issues connecting with the account manager, which needs to be improved.
reviewer2802048 - PeerSpot reviewer
Service Delivery Manager at a consultancy with 11-50 employees
Automated backups have transformed our multi-account recovery and now streamline compliance reporting
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, and the dashboard design could be more streamlined compared to contemporary AWS tools. The initial setup process has a steeper learning curve than we’d prefer, especially for complex multi-account configurations. More guided setup wizards would help new team members get up to speed faster. Reporting capabilities could be more granular, particularly around cost optimization metrics and backup performance analytics. Currently, we need to gather information from multiple screens to get comprehensive insights. For future releases, we’d value enhanced integration with AWS native services like Config and CloudTrail for better compliance reporting. More advanced scheduling options that adjust based on application load would also be beneficial. Better support for newer AWS services as they’re released would help us maintain comprehensive coverage as our infrastructure evolves. Additionally, native integration with popular ITSM tools beyond email notifications would improve our workflow automation.
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Marketing Services Firm
16%
University
9%
Financial Services Firm
9%
Manufacturing Company
10%
Computer Software Company
9%
Outsourcing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Acronis Disaster Recovery?
Acronis Disaster Recovery is very reasonably priced for this product. While it might be expensive for users in Egypt, I believe the benefits justify the cost.
What needs improvement with Acronis Disaster Recovery?
For new users, providing GIF animations for the methods or steps in Acronis Disaster Recovery would be helpful for step-by-step backup or data restoration. There is currently a method with video re...
What is your primary use case for Acronis Disaster Recovery?
It is for my server data, the database server, email server, and those are my main use cases for Acronis Disaster Recovery.
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
The pricing for N2WS is generally reasonable and transparent, especially when compared to enterprise backup solutions. It is based on the number of instances you are backing up, which makes it easy...
What needs improvement with N2WS Backup & Recovery?
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, an...
What is your primary use case for N2WS Backup & Recovery?
Our primary use case for N2WS is comprehensive backup and disaster recovery for our AWS infrastructure. We leverage it as our centralized backup solution across multiple AWS accounts and regions, p...
 

Also Known As

Acronis DRaaS
N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Bristows LLP, Davis Wright Tremaine, LLP
Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Find out what your peers are saying about Acronis Disaster Recovery vs. N2W and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.