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Active Roles by One Identity vs IBM Tivoli Access Manager [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Active Roles by One Identity
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
90
Ranking in other categories
User Provisioning Software (3rd), Active Directory Management (1st), Non-Human Identity Management (NHIM) (1st)
IBM Tivoli Access Manager [...
Average Rating
8.0
Reviews Sentiment
3.8
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a retailer with 11-50 employees
Automation has transformed onboarding and access control and now streamlines daily governance
While One Identity Active Roles is a strong identity and access management solution overall, there are a few areas where it could improve. One challenge we experienced was the initial setup and configuration complexity. Deploying workflows, policies, and delegation models require careful planning and a good understanding of the Active Directory environment. For organizations without experienced administrators, the learning curve can feel quite steep in the beginning. The user interface could also be more modern and intuitive. Some administrative tasks require navigating through multiple menus and the overall experience could be simplified for faster day-to-day management. Another area for improvement is reporting and customization. While the auditing features are good, creating highly customized reports sometimes requires additional efforts or scripting knowledge. More built-in reporting templates and easier dashboard customization would be helpful. We have also noticed that troubleshooting workflows or synchronization issues can occasionally take time because the logs can be very detailed and technical. Better diagnostic tools and simpler error explanations would improve the operational experience. That said, once the platform is properly configured and maintained, it performs reliably and delivers strong automation, delegation, and governance capabilities. One additional area where One Identity Active Roles could improve is cloud integration and hybrid environment management. While it works well with Active Directory and the Microsoft environment, organizations moving heavily towards cloud-first infrastructure may want even deeper and more seamless integration with modern SaaS platforms and identity providers. Performance optimization in large environments could be improved. In very large enterprise deployments with complex workflows and multiple managed domains, some administrative actions and synchronization tasks can occasionally feel slower than expected. Another point is documentation and onboarding resources. The product is feature-rich, but some advanced configurations require going through extensive documentation. More practical examples, guided setup wizards, and easier to follow best practice guides would help new administrators adopt the platform faster. Overall, the core functionality is solid, and most of the pain points are related more to usability, complexity, and modernization rather than the reliability. One additional improvement I would mention is around integration flexibility with third-party ITSM and DevOps tools. While the platform integrates well within Microsoft-centric environments, broader out-of-the-box integration and simpler API workflows for non-Microsoft ecosystems would make deployment and automation easier for organizations using diverse infrastructure. Another area is upgrade and migration simplicity. In enterprise environments, version upgrades and environment migration sometimes require careful planning and testing. Streamlining that process with more automated compatibility checks and migration assistance would reduce operational overhead.
it_user711612 - PeerSpot reviewer
Senior Consultant at a insurance company with 1,001-5,000 employees
Reverse proxy provides central control over authentication and authorization.
It is a single product that caters for all the business needs throughout the organization. It provides a seamless integration that in turn encourages most of the applications to use the SSO features Reverse proxy is the most valuable feature as it provides central control over authentication and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Another good feature is the change history. It's centralized in a single place and allows us to manage people's Active Directory domains from a central location. We can also drill down into individual objects in a troubleshooting or even an auditing situation. We can show evidence to auditors by drilling down into the individual history. It gives you all the history of what happened around an individual object. That is something that would be almost impossible to do in Active Directory, or extremely complicated."
"Overall, One Identity Active Roles has had a positive impact on our organization by making identity and access management more efficient and secure."
"One Identity Active Roles takes us less time, probably half the time, to complete delegations that are very granular and complex, compared to having to use native tools and scripts."
"Active Roles provided us to do all these operations automatically and reduced our workload very significantly."
"ARS probably saves us at least two weeks out of every month."
"It provides automatic provisioning/update/deprovisioning workflows from a source system to a target system."
"One Identity Active Roles has significantly reduced both the complexity and workload of administrative tasks related to Active Directory; many repetitive tasks are automated, so admins spend much less time on routine activities."
"Active Roles by One Identity has resulted in a noticeable improvement in the efficiency of Active Directory administration, with routine user provisioning and de-provisioning tasks now completed 30 to 50% faster by using automated standardized workflows, along with a reduction in manual configuration errors and fewer access-related requests."
"Tivoli Access Manager's proxy product (WebSEAL) is extremely fast."
"It is a very stable and good product."
"We have managed to automate the creation of all employees, and the company's clients and then assign the accounts/accesses according to business need."
"I like the primary function of this product allowing the administration of user/network accounts with a fair amount of ease."
"It is a totally secure way of accessing clients through various application portals for more than ten EU countries, just by using single sign-on."
"The SSO, URL-based access control, OAuth 2 and OIDC are the most valuable features."
"Flexibility to connect with different environments and product stability are the best features."
"IBM directory server offers the best roll-out experience."
 

Cons

"One Identity Active Roles can be improved with a more modern and user-friendly interface, better reporting and analytics, simplified workflow customization, faster performance in large environments, and stronger cloud and hybrid identity integration capabilities."
"Another improvement I would like to see is better troubleshooting capability when dealing with complex delegation models or workflow-related issues."
"Customer support is rated six. Sometimes having a fix for a bug takes too much time. While in production, issues tend to take a while to resolve."
"A few improvements I would like to see in One Identity Active Roles are mainly around usability, reporting, and modern integration."
"The way you can search groups could be better."
"I did not rate One Identity Active Roles at the highest level because areas such as user interface modernization, workflow complexity, troubleshooting experience, reporting capabilities, and cloud integration still have room for improvement."
"Many users feel the user interface is not very modern or intuitive, and it can take time to get used to navigating the console and workflows."
"One Identity Active Roles is a strong product, but like any enterprise tool, there are areas where it could be improved."
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"Multi-factor authentication with social integration needs to improve."
"What I don’t particularly like is the flow duration."
"There is only a single step-up authentication path, but I have sometimes seen the need for several steps or a divergent path."
"The self-service portal needs improvement."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"Older TAM versions are not compatible for connecting to a DB."
"We have had stability issues lately with the hardware and SAN that the product runs on."
 

Pricing and Cost Advice

"The licensing model is a simple user-based model, not that much complicated."
"The pricing is on the higher end."
"It's fairly priced."
"It's expensive."
"The pricing is high. I have not been involved with the renewal or cost aspect, but I know it is not cheap by any means. However, it is very useful for our environment."
"The pricing for Active Roles is expensive but not as expensive as other solutions like Okta."
"The price is reasonable. It costs us about 1 million Danish kroner annually, and we also spend about half as much on consultants."
"The IBM prices are, as ever, extortionate, even with a business partnership, and high levels of discounts."
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Top Industries

By visitors reading reviews
Outsourcing Company
25%
Financial Services Firm
8%
Computer Software Company
7%
Manufacturing Company
6%
Construction Company
14%
Outsourcing Company
13%
Financial Services Firm
13%
Marketing Services Firm
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business96
Midsize Enterprise16
Large Enterprise45
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise18
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
I wasn't directly involved in the pricing or licensing decisions, so I cannot comment on the exact cost. For our operations, I believe the investment was considered worthwhile because the product r...
What needs improvement with One Identity Active Roles?
I think One Identity Active Roles is a mature and reliable solution, but there are a few areas where it could be improved. The biggest one is the management interface, which feels dated compared to...
What is your primary use case for One Identity Active Roles?
Our main use case for One Identity Active Roles is to simplify and standardize Active Directory administration across multiple business units while reducing the amount of manual work handled by our...
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Also Known As

Quest Active Roles
Tivoli Access Manager, IBM Security Access Manager
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Essex Technology Group Inc.
Find out what your peers are saying about One Identity, SailPoint, Omada and others in User Provisioning Software. Updated: July 2026.
908,800 professionals have used our research since 2012.