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IBM Tivoli Access Manager [EOL] vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Access Manager [...
Average Rating
8.0
Reviews Sentiment
3.8
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Symantec Siteminder
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (14th), Web Access Management (1st), Access Management (15th)
 

Featured Reviews

it_user711612 - PeerSpot reviewer
Senior Consultant at a insurance company with 1,001-5,000 employees
Reverse proxy provides central control over authentication and authorization.
It is a single product that caters for all the business needs throughout the organization. It provides a seamless integration that in turn encourages most of the applications to use the SSO features Reverse proxy is the most valuable feature as it provides central control over authentication and…
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration effort with the end application is quite straightforward and easy."
"OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server."
"Tivoli Access Manager (or IBM Security Access Manager) is a fully featured web authentication, sso and authorization product."
"Tivoli Access Manger lets you separate security from applications and manage at one place."
"It is a simple-to-deploy solution, with many features that are supported out-of-the-box without complicated setup."
"Tivoli Access Manager's proxy product (WebSEAL) is extremely fast."
"Provided more secure computing."
"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"Symantec Siteminder Is both scalable and stable."
"They really made life simple for the user and the user experience has improved."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"Ease of use is very good, for administrating it. It's very well known."
"Once it works, it works really well."
"We're able to have one single centralized way of logging in when you have shared sessions across all applications."
"Obviously, the most valuable feature is the flexibility of the solution, it being able to be integrated with a number of applications and solutions, and also the configurability of the solution."
"This is one of the robust and stable product I have seen in my sixteen years of IT experience."
 

Cons

"What I don’t particularly like is the flow duration."
"We have had stability issues lately with the hardware and SAN that the product runs on."
"The license model is pretty complex."
"Yes, because there are so many moving parts it can often be difficult getting it right first time."
"There were endless issues with stability in version 8.0.1."
"It was complex for us as we have multiple domains."
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"The self-service portal needs improvement."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"Once you get past the first level, it’s good support. Typically once you’ve supported the CA product for a couple of years, you probably know more than first-level support, so it’s frustrating to explain to them the issue."
"The setup was not straightforward. I would give it a 7/10 rating - 1 being simple and 10 being complex."
"Probably the biggest thing that SiteMinder needs is a refreshed UI for administrators."
"All of the feedback within our team for CA Support is not good. It really is on a very low level, but then it is very specific for CA SSO."
"For us, getting to that person or to the second level of support is time consuming."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"The technical support team is not very proactive."
 

Pricing and Cost Advice

"The IBM prices are, as ever, extortionate, even with a business partnership, and high levels of discounts."
"CA solutions are generally expensive but for the customer the ROI is big."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"I recommend conducting a PoC on every available product before choose one."
"The pricing is reasonable."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The licensing is fair for this solution."
"The solution's pricing is competitive."
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Top Industries

By visitors reading reviews
Construction Company
14%
Outsourcing Company
13%
Financial Services Firm
13%
Marketing Services Firm
11%
Financial Services Firm
18%
Construction Company
13%
Outsourcing Company
9%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise18
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

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What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
 

Also Known As

Tivoli Access Manager, IBM Security Access Manager
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Essex Technology Group Inc.
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Okta, Microsoft, Cisco and others in Single Sign-On (SSO). Updated: July 2026.
908,834 professionals have used our research since 2012.