IBM Tivoli Access Manager [EOL] vs Symantec Siteminder comparison

"The Verify feature: A push method which customers are going for."

"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."

"This product is highly recommended to meet access management and web single sign-on requirements."

"Provided more secure computing."

"It is a totally secure way of accessing clients through various application portals for more than ten EU countries, just by using single sign-on."

"Before the solution was implemented it took around 2-3 weeks to get all the necessary account information for a new employee in my organization, and since implementation this now only takes a few minutes."

"I like the primary function of this product allowing the administration of user/network accounts with a fair amount of ease."

"Some of the valuable features are: Reverse proxy Protected object space Ease of integration Multiple and robust AuthN and AuthZ mechanisms built-in No single point of failure (SPOF)"

"Ease of use is very good, for administrating it."

"With Single Sign-On, we don't have to do anything in our system, and after they deploy the application, everything works seamlessly."

"Ease of use is very good, for administrating it. It's very well known."

"The solution has features that allow you to easily distinguish between protected and unprotected resources."

"CA SSO is helping us a lot in providing the access solution to the customers."

"It's definitely a good product and you won't go wrong if you choose this product."

"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."

"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."

"There is only a single step-up authentication path, but I have sometimes seen the need for several steps or a divergent path."

"It was complex for us as we have multiple domains."

"Administration of the product can be improved a lot."

"Complex to install and run."

"I have not tested the stability yet."

"The self-service portal needs improvement."

"The user interface looks like it was designed for technical personnel only."

"The TAMeB policy server is not scalable."

"We go by agents for authentication; anything relating to agent configuration could be improved, or even agentless security."

"There is a considerable improvement in the product from previous versions, but a few items we feel need a little attention are the web agent installation process and steps – as it behaves differently on the same OS."

"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."

"I've seen a lot of analytics capability being built in for a number of products. Obviously, I want to be able to use analytics on CA SSO as well."

"There are certain integration points that can be leveraged and made more easy to deploy, like the REST APIs and things like that."

"The documentation is not good enough, particularly the installation documentation could be improved."

"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."

"Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features."

"The IBM prices are, as ever, extortionate, even with a business partnership, and high levels of discounts."

"The licensing is fair for this solution."

"The price is quite comparable to the other enterprise-level solutions in that market."

"The solution's pricing is competitive."

"CA solutions are generally expensive but for the customer the ROI is big."

"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."

"The pricing is reasonable."

"I recommend conducting a PoC on every available product before choose one."

"Symantec Siteminder is expensive; they could definitely do better on the price."