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ActiveBatch by Redwood vs CA Process Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ActiveBatch by Redwood
Ranking in Process Automation
12th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
Managed File Transfer (MFT) (10th), Workload Automation (8th)
CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Process Automation category, the mindshare of ActiveBatch by Redwood is 1.2%, up from 0.8% compared to the previous year. The mindshare of CA Process Automation is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
ActiveBatch by Redwood1.2%
CA Process Automation1.0%
Other97.8%
Process Automation
 

Featured Reviews

Sai  - PeerSpot reviewer
Ai/Data Analyst at CSD
Automation has streamlined complex data workflows and now saves time on recurring reporting
To improve ActiveBatch by Redwood, the UI could be more modern and intuitive, and another thing that comes to mind is that it can feel overwhelming when workflows become large and complex. Troubleshooting can take extra time when there are multiple dependencies, jobs, and integrations running together. Better visualization of workflow relationships and easier debugging would really help. I would also appreciate seeing more simplified onboarding and documentation for newer users, as there is a learning curve at the beginning. Another improvement area could be smarter analytics or AI-driven recommendations, such as proactively identifying workflow bottlenecks, failed job patterns, or optimization suggestions instead of relying mostly on manual monitoring. From an operational perspective, faster configuration for integrations and cloud-based workflows would make implementation smoother, especially in environments working heavily with APIs and data pipelines. I have covered the main points regarding needed improvements. Overall, the platform is very capable and reliable for automation and workflow scheduling, especially in data-heavy environments. Most of the improvements I want are around making it easier for day-to-day use, such as a more intuitive UI, simpler troubleshooting for complex workflows, better onboarding for newer users, and more intelligent monitoring or optimization insights. The core functionality is strong, and the biggest opportunity is improving the overall user experience and simplifying operational management.
SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The software offers real-time monitoring and reporting features that let IT teams keep tabs on the progress of their batch operations and workflows."
"One of the most valuable features of this solution is the versatility of the prebuilt jobs."
"It has helped with scheduling complex jobs with simple scripts."
"Over the years that I have used this, it has probably saved us several hundred hours of development time for other teams and my own."
"We see ActiveBatch as the Center of Excellence for all things related to automation for our business."
"By implementing a sophisticated scheduling mechanism, the system allows for the precise triggering of jobs at user-selected frequencies, enabling a seamless and automated execution of tasks according to specified time intervals."
"ActiveBatch helped us automate and schedule routine tasks such as data backups, file transfers, database updates, and report generation, which frees IT staff to focus on other studies."
"Using ActiveBatch I have learned that the potential for reducing costs using an automation tool is huge, and that when the business becomes aware of it they really embrace the product."
"PAM has the ability to integrate and build solutions that work well in CA's suite of service management products and those that are outside of service management."
"Technical support is unequivocally excellent; in fact, the best customer service and technical support I’ve experienced during my 12 years in IT."
"For our use it really does very well; it provides us exactly what we need, and it runs with low-resource utilization and moves quickly."
"It is easy to debug and troubleshoot."
"The benefits are the efficiency we achieve with such a product, as we could automate processes which were done in the past by humans, speeding up the reaction by 10 times and saving us a lot of money."
"Before implementing this product, our Problem and Change Management Processes were very poor, but nowadays, thanks to CA Process Automation (PAM), we no longer have this problem, as we now have all of the processes' rules placed inside of it."
"We took our server provisioning process from about 30 days to about 4 days on the first iteration of implementation."
"They were good, they helped us a lot from the beginning, from installation through the whole process, and not just their support, but also their professional services are top notch."
 

Cons

"The UI could potentially offer a more refined and user-friendly experience, fostering smoother interactions and facilitating easier navigation for users engaging with the application."
"Some of the advanced features in the user interface are a bit confusing even after referring to the documents."
"The documentation is very limited, and it can be improved."
"A cloud option is not provided as a free feature, making it a costly solution for smaller organizations."
"Some improvements can be made to the user interface."
"We have faced a couple of issues where we were supposed to log a defect with ActiveBatch. That said, the Active batch Vendor Support is very responsive and reliable."
"I think ActiveBatch by Redwood can be improved by providing a tutorial during the process or smart help, as sometimes it is not so intuitive to use."
"I believe ActiveBatch by Redwood could be improved because the UI could be modernized."
"These configurations can be changed only through the installation wizard. There's no way to update such information in the administration interface, which is, in my opinion, very bad."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"Better reporting, because we have to true up our licenses every three months because we license on running concurrent processes, so we have to provide a report to CA every three months using their tool -- which never works."
"Although it's drag-and-drop, there's a little bit of a learning curve to use it correctly."
"The solution engine is in Java. Regardless of developments, the solution will always be limited to what Java offers."
"It’s very complex, which is one of the disadvantages."
"Make some of the features more open source that way developers can have more flexibility."
"I'd like to see additional form functionality and having Python as an available common script language."
 

Pricing and Cost Advice

"I don't think we've ever had a problem with the pricing or licensing. Even the maintenance fees are very much in line. They are not excessive. I think for the support that you get, you get a good value for your money. It's the best value on the market."
"Currently, we are paying approximately $7,000 yearly, which includes support."
"ActiveBatch is currently redesigning themselves. In the past, they were a low cost solution for automation. They had a nice tool that was very inexpensive. With their five-year plan, they will be more enhancement-driven, so they're trying to improve their software, customer service, and the way that their customers get information from them. In doing that, they're raising the price of their base system. They changed from one pricing model to another, which has caused some friction between ActiveBatch and us. We're working through that right now with them. That's one of the reasons why we're why we were evaluating other software packages."
"The price was fairly in line with other automation tools. I don't think it's exorbitantly expensive, relatively speaking."
"The pricing was fair. There are additional costs for the plugins. We have the standard licensing fees for different pieces, then we have the plugins which were add-ons. However, we expected that."
"I like ActiveBatch Workload Automation's licensing model because they're not holding you down on an agentless model or agent model, where every server needs to have an agent. That's the main selling point of the solution and I hope they stay that way."
"If you compare ActiveBatch licensing to Control-M, you're looking at $50,000 as opposed to millions."
"It allows for lower operational overhead."
"There are a lot of automation savings from any process which is repeatable."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Financial Services Firm
11%
Construction Company
10%
Manufacturing Company
7%
Outsourcing Company
21%
Construction Company
16%
Financial Services Firm
12%
Manufacturing Company
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise13
Large Enterprise52
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for ActiveBatch Workload Automation?
I was not directly involved in the pricing, setup cost, and licensing decisions for ActiveBatch by Redwood, so my experience is from the user and workflow side rather than procurement. However, bas...
What needs improvement with ActiveBatch Workload Automation?
ActiveBatch by Redwood could be improved with a more modern and intuitive user interface, faster performance for very large workflows, and expanded built-in integrations with newer cloud and DevOps...
What is your primary use case for ActiveBatch Workload Automation?
My main use case for ActiveBatch by Redwood is enterprise workload automation, job scheduling, and orchestrating business processes across applications, servers, and cloud environments. For example...
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Also Known As

ActiveBatch
CA IT Process Automation Manager
 

Overview

 

Sample Customers

Informatica, D&H, ACES, PrimeSource, Sub-Zero Group, SThree, Lamar Advertising, Subway, Xcel Energy, Ignite Technologies, Whataburger, Jyske Bank, Omaha Children's Hospital
Unum, HCL Technologies, Logicalis
Find out what your peers are saying about ActiveBatch by Redwood vs. CA Process Automation and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.