CA Process Automation vs OpenText Operations Orchestration comparison

Broadcom and OpenText are both solutions in the Process Automation category. Broadcom is ranked #36, while OpenText is ranked #24 with an average rating of 8.5. Broadcom holds a 0.3% mindshare in PA, compared to OpenText’s 0.7% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

CA Process Automation

Read 12 CA Process Automation reviews

293 Views
84 Comparison Views

100% willing to recommend

OpenText Operations Orchest...

Read 26 OpenText Operations Orchestration reviews

493 Views
196 Comparison Views

92% willing to recommend

CA Process Automation

OpenText Operations Orchest...

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Executive SummaryUpdated on Dec 17, 2024

OpenText Operations Orchestration and CA Process Automation are products focused on complex IT process automation. Based on comparisons, CA Process Automation holds an advantage in advanced features and scalability, whereas OpenText Operations Orchestration offers stronger support and better pricing.

Features: OpenText Operations Orchestration provides comprehensive automation capabilities, ease of integration with existing IT environments, and strong support for various IT domains. CA Process Automation excels in advanced process automation and high scalability and offers versatile process design with extensive integration options.

Room for Improvement: OpenText Operations Orchestration could enhance its feature set to match larger-scale operations and add more customization options. It may also improve its scalability for complex environments. CA Process Automation might benefit from enhancing user-friendly support channels, streamlining deployment processes, and reducing initial costs for smaller organizations.

Ease of Deployment and Customer Service: OpenText Operations Orchestration boasts straightforward deployment methods and robust customer service, making implementation smoother. CA Process Automation's deployment suits large-scale requirements but can be complex, with a need for more intuitive support services.

Pricing and ROI: OpenText Operations Orchestration offers competitive pricing with lower upfront costs, facilitating a quicker ROI through strong support. CA Process Automation involves higher initial costs but promises substantial ROI thanks to its advanced features, particularly beneficial for larger enterprises needing extensive automation.

To learn more, read our detailed CA Process Automation vs. OpenText Operations Orchestration Report (Updated: June 2025).

Buyer's Guide

CA Process Automation vs. OpenText Operations Orchestration

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Process Automation

Ranking in Process Automation

36th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Operations Orchest...

Ranking in Process Automation

24th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (20th)

Mindshare comparison

As of July 2025, in the Process Automation category, the mindshare of CA Process Automation is 0.3%, up from 0.2% compared to the previous year. The mindshare of OpenText Operations Orchestration is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Sandeep Jha

Automation Solutions Developer at HCL Technologies

Added value to the delivery of services and the customer experience

We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests. Built-in operators available for most integrations. Easy to manage. Attended/unattended…

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Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Increases productivity with automation and robust orchestration capabilities

The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to debug and troubleshoot."

"This tool is used in my organization for automating IT infrastructure related incidents or service requests."

"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."

"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."

"The community is very powerful, with extensive knowledge bases available."

"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."

"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."

Cons

"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."

"Somehow the product group within CA left the product dry from some regular expression functionality."

"OCR capability should be added as a feature."

"Make some of the features more open source that way developers can have more flexibility."

"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."

"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."

"The tool's UI needs to be improved. It needs to have better administration features in future releases."

"Only the tool's support can be a drawback where improvements are needed."

"The price is an area that should be addressed because the price is high."

Pricing and Cost Advice

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."

"There are a lot of automation savings from any process which is repeatable."

"The cost is very high compared to anything else available."

"I do not have experience with the pricing or licensing of the product."

"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."

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860,168 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

27%

Manufacturing Company

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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What is your experience regarding pricing and costs for Operations Orchestration?

The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.

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What needs improvement with Operations Orchestration?

I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.

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What advice do you have for others considering Operations Orchestration?

This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.

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Comparisons

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Compared 100% of the time

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ServiceNow Orchestration vs OpenText Operations Orchestration

Compared 15% of the time

Appian vs OpenText Operations Orchestration

Compared 11% of the time

IBM BPM vs OpenText Operations Orchestration

Compared 11% of the time

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Product Reports

Buyer's Guide

CA Process Automation

June 2025

Download CA Process Automation product report

Buyer's Guide

OpenText Operations Orchestration

June 2025

OpenText Operations Orchestration report

Download OpenText Operations Orchestration product report

Also Known As

CA IT Process Automation Manager

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration

Overview

CA Process Automation is designed to speed the delivery of IT services while helping to remove manual errors. By defining, automating and orchestrating processes across organizational silos that use disparate systems, CA Process Automation helps improve productivity while also enforcing standards. With CA Process Automation, you can automate IT processes that span multiple organizations and systems, reduce the time it takes to deliver services and enforce standards and compliance policies across departments. CA Process Automation helps you automate IT processes to reduce operational expenses, increase staff productivity, speed IT service delivery, improve service quality, and enforce compliance policies.

Broadcom

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
Expose REST APIs to programmatically invoke orchestration from any external source.
Automate difficult interfaces with RPA robots that mimic screen based human actions.
Follow business and operational metrics to understand the value and the health of your orchestration environment.
Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

OpenText

Sample Customers

Unum, HCL Technologies, Logicalis

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.

Buyer's Guide

CA Process Automation vs. OpenText Operations Orchestration

June 2025

Free Report: CA Process Automation vs. OpenText Operations Orchestration

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