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ActiveBatch by Redwood vs Sterling Commerce Connect:Direct comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ActiveBatch by Redwood
Ranking in Managed File Transfer (MFT)
10th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
Process Automation (13th), Workload Automation (9th)
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
8th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Managed File Transfer (MFT) category, the mindshare of ActiveBatch by Redwood is 3.0%, up from 2.4% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 4.0%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Mindshare Distribution
ProductMindshare (%)
Sterling Commerce Connect:Direct4.0%
ActiveBatch by Redwood3.0%
Other93.0%
Managed File Transfer (MFT)
 

Featured Reviews

Sai  - PeerSpot reviewer
Ai/Data Analyst at CSD
Automation has streamlined complex data workflows and now saves time on recurring reporting
To improve ActiveBatch by Redwood, the UI could be more modern and intuitive, and another thing that comes to mind is that it can feel overwhelming when workflows become large and complex. Troubleshooting can take extra time when there are multiple dependencies, jobs, and integrations running together. Better visualization of workflow relationships and easier debugging would really help. I would also appreciate seeing more simplified onboarding and documentation for newer users, as there is a learning curve at the beginning. Another improvement area could be smarter analytics or AI-driven recommendations, such as proactively identifying workflow bottlenecks, failed job patterns, or optimization suggestions instead of relying mostly on manual monitoring. From an operational perspective, faster configuration for integrations and cloud-based workflows would make implementation smoother, especially in environments working heavily with APIs and data pipelines. I have covered the main points regarding needed improvements. Overall, the platform is very capable and reliable for automation and workflow scheduling, especially in data-heavy environments. Most of the improvements I want are around making it easier for day-to-day use, such as a more intuitive UI, simpler troubleshooting for complex workflows, better onboarding for newer users, and more intelligent monitoring or optimization insights. The core functionality is strong, and the biggest opportunity is improving the overall user experience and simplifying operational management.
reviewer1955103 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 10,001+ employees
Has delivered robust secure file transfer with exceptional encryption features
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American hours can take longer. In general, during American hours, the resource availability is not up to the standard. However, availability of support staff during UK timings or GMT timings is very good; they are supportive and helpful. Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct. They recently improved by adding a GUI for configurations on Windows as well as UNIX platforms, which is very helpful. However, the web client is cumbersome and not as interactive as it should be. The CLI part is comprehensive, but the GUI needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The breakthrough for us was when we were able to take completely different software tools and integrate them into one long flow of data."
"ActiveBatch can automate predictable, repeatable processes very well. There is no real trick to what ActiveBatch does. ActiveBatch does exactly what you would expect a scheduling piece of software to do. It does it in a timely manner and does it with very little outside interference and fanfare. It runs when it is supposed to, and I don't have to jump through a bunch of hoops to double check it."
"ActiveBatch has allowed us to move forward quickly with our modernization effort, to get off of the mainframe and to move that data to a distributed environment."
"We are able to integrate it into multiple third-party tools like email, backup, tracking systems, SharePoint, Slack alerts, etc."
"The automation feature is a very valuable feature as the associates do not have to worry about performing repetitive tasks (i.e. endpoint security scans on a daily basis) that would take several hours to complete on a daily basis."
"It has improved our workflow completion rates by five hours per day, because we execute our workflows daily."
"The software offers real-time monitoring and reporting features that let IT teams keep tabs on the progress of their batch operations and workflows."
"The central automation hub for scheduling and monitoring brings everything together under a single pane of glass by streamlining everything: It takes less time to run everything, it's less expensive because we no longer have the extra operator running jobs, there is less chance of an operator clicking the wrong button because we run both a test system and production system side by side, and it automatically will send an output where it needs to go in real-time."
"It's a great tool because it offers secure file transfers and it has a fast and efficient protocol for very large files."
"The solution's file transfer speed is quite high."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"Automation is the most valuable feature."
"The product has been very stable."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"The most valuable feature is that it provides 100% reliability for file transmission."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
 

Cons

"To improve ActiveBatch by Redwood, the UI could be more modern and intuitive, and another thing that comes to mind is that it can feel overwhelming when workflows become large and complex."
"The interface is not that user-friendly and is a little tough to navigate."
"We haven't explored the cloud aspect of the solution because it's very costly."
"I think ActiveBatch by Redwood can be improved by providing a tutorial during the process or smart help, as sometimes it is not so intuitive to use."
"It could be easier to provide dashboards on how many jobs are running at the same time; more monitoring."
"The thing I've noticed the most is the Help function. It's very difficult, at times, to find examples of how to do something."
"Any product is going to have some room for improvement, no matter what. I see the company has already ventured into AWS and they're constantly trying to improve the managed file transfer which they have recently improvised. I think they bought a software called JSCAPE and they're trying to improve it, which is good. I am not sure if JSCAPE would be part of the base product but currently, you have to buy a separate license for it, which doesn't make sense. If it was Microsoft, ServiceNow, or integrating with other software vendors, I would understand but JSCAPE is now in-house and I'm not sure if they can justify having a separate license for JSCAPE. I would probably expect them to be packaging JSCAPE into the base product. They did switch over from a perpetual license model to a subscription model, which hurt the company a little bit. Nobody is offering the perpetual model anymore. As long as the transition is fair for both the companies, I think it should be fine and not burn us out."
"I believe ActiveBatch by Redwood could be improved because the UI could be modernized."
"User interface is not user friendly."
"Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct."
"Technical support is difficult to work with."
"I do not have any notes for improvement."
"The technical support is the number one problem."
"The user interface could be more user-friendly."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
 

Pricing and Cost Advice

"I don't think we've ever had a problem with the pricing or licensing. Even the maintenance fees are very much in line. They are not excessive. I think for the support that you get, you get a good value for your money. It's the best value on the market."
"The pricing was fair. There are additional costs for the plugins. We have the standard licensing fees for different pieces, then we have the plugins which were add-ons. However, we expected that."
"Currently, we are paying approximately $7,000 yearly, which includes support."
"If you compare ActiveBatch licensing to Control-M, you're looking at $50,000 as opposed to millions."
"The price was fairly in line with other automation tools. I don't think it's exorbitantly expensive, relatively speaking."
"It allows for lower operational overhead."
"I like ActiveBatch Workload Automation's licensing model because they're not holding you down on an agentless model or agent model, where every server needs to have an agent. That's the main selling point of the solution and I hope they stay that way."
"ActiveBatch is currently redesigning themselves. In the past, they were a low cost solution for automation. They had a nice tool that was very inexpensive. With their five-year plan, they will be more enhancement-driven, so they're trying to improve their software, customer service, and the way that their customers get information from them. In doing that, they're raising the price of their base system. They changed from one pricing model to another, which has caused some friction between ActiveBatch and us. We're working through that right now with them. That's one of the reasons why we're why we were evaluating other software packages."
"The solution's licensing cost is too high."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
"Annual licensing fee."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Financial Services Firm
10%
Construction Company
9%
Manufacturing Company
9%
Financial Services Firm
31%
Construction Company
8%
Outsourcing Company
6%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise14
Large Enterprise52
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for ActiveBatch Workload Automation?
I was not directly involved in the pricing, setup cost, and licensing decisions for ActiveBatch by Redwood, so my experience is from the user and workflow side rather than procurement. However, bas...
What needs improvement with ActiveBatch Workload Automation?
ActiveBatch by Redwood could be improved with a more modern and intuitive user interface, faster performance for very large workflows, and expanded built-in integrations with newer cloud and DevOps...
What is your primary use case for ActiveBatch Workload Automation?
My main use case for ActiveBatch by Redwood is enterprise workload automation, job scheduling, and orchestrating business processes across applications, servers, and cloud environments. For example...
What needs improvement with Sterling Commerce Connect:Direct?
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American...
What is your primary use case for Sterling Commerce Connect:Direct?
The majority use case for Sterling Commerce Connect:Direct is for file transfer, specifically secure file transfer.
What advice do you have for others considering Sterling Commerce Connect:Direct?
Integration with my IT infrastructure using Sterling Commerce Connect:Direct is very straightforward. We have APIs, and Connect:Direct works via API connections. It has two ports: one transfer port...
 

Also Known As

ActiveBatch
No data available
 

Overview

 

Sample Customers

Informatica, D&H, ACES, PrimeSource, Sub-Zero Group, SThree, Lamar Advertising, Subway, Xcel Energy, Ignite Technologies, Whataburger, Jyske Bank, Omaha Children's Hospital
HZMO, Bank of Communications
Find out what your peers are saying about ActiveBatch by Redwood vs. Sterling Commerce Connect:Direct and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.