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Sterling Commerce Connect:Direct pros and cons

Vendor: IBM
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Security is the most valuable feature, with Security Plus allowing secure encrypted file transfers to remote destinations.
The reliability of file transmission is guaranteed, ensuring no data truncation or loss as files are delivered securely to their destination.
Sterling Commerce Connect:Direct integrates well with new protocols like EBICS, showcasing ongoing development and support for modern standards.
Automation enhances functionality, offering flexibility with configurations and encryption.
File transfer speed is efficient, especially for large files, supported by Check Point functionality to ensure data integrity.

CONS

Technical support is the number one concern.
Sterling Commerce Connect:Direct could improve by adding functionalities like GoAnywhere's call agents.
Resources required for Sterling Commerce Connect:Direct are costly and not easily available.
Deployment on a root_squash NFS is not possible, limiting superuser privileges.
Initial setup of Sterling Commerce Connect:Direct could be simpler and better.
 

Sterling Commerce Connect:Direct Pros review quotes

BA
Manager 3rd Party Application Support at a tech services company with 5,001-10,000 employees
May 12, 2021
The product has been very stable.
TT
Senior Site Reliability Engineer at a financial services firm with 10,001+ employees
Jan 4, 2022
Security is the most valuable feature of this product.
Michele Illiano - PeerSpot reviewer
Head of Division at Innovery
Mar 24, 2022
Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized.
Learn what your peers think about Sterling Commerce Connect:Direct. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Camilo-Meli - PeerSpot reviewer
Pre-sales Engineer at Dell EMC
Apr 27, 2022
Offers secure file transfers with a fast and efficient protocol for very large files.
reviewer1944915 - PeerSpot reviewer
Senior Consultant at a tech services company with 10,001+ employees
Aug 22, 2022
The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations.
reviewer1955103 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 10,001+ employees
Sep 6, 2022
The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues.
Ahmed El Attar - PeerSpot reviewer
Systems Infrastructure Manager at Abu Dhabi Islamic Bank - Egypt
Mar 20, 2023
Automation is the most valuable feature.
Sumit Mundik - PeerSpot reviewer
Application Development Senior Analyst at Accenture
Aug 2, 2024
The solution's file transfer speed is quite high.
Caio Nascimento - PeerSpot reviewer
Senior Consultant at a comms service provider with 10,001+ employees
Sep 19, 2024
The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption.
reviewer2646042 - PeerSpot reviewer
Host network support at a construction company with 51-200 employees
Jan 30, 2025
Connect Direct offers Check Point functionality to ensure data integrity during transfers.
 

Sterling Commerce Connect:Direct Cons review quotes

BA
Manager 3rd Party Application Support at a tech services company with 5,001-10,000 employees
May 12, 2021
The user interface needs to be improved.
TT
Senior Site Reliability Engineer at a financial services firm with 10,001+ employees
Jan 4, 2022
User interface is not user friendly.
Michele Illiano - PeerSpot reviewer
Head of Division at Innovery
Mar 24, 2022
Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution.
Learn what your peers think about Sterling Commerce Connect:Direct. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Camilo-Meli - PeerSpot reviewer
Pre-sales Engineer at Dell EMC
Apr 27, 2022
The user interface could be more user-friendly.
reviewer1944915 - PeerSpot reviewer
Senior Consultant at a tech services company with 10,001+ employees
Aug 22, 2022
This solution cannot be deployed on a root_squash NFS, which limits superuser privileges.
reviewer1955103 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 10,001+ employees
Sep 6, 2022
They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM.
Ahmed El Attar - PeerSpot reviewer
Systems Infrastructure Manager at Abu Dhabi Islamic Bank - Egypt
Mar 20, 2023
Sometimes we face issues and can't figure out the cause of failures.
Sumit Mundik - PeerSpot reviewer
Application Development Senior Analyst at Accenture
Aug 2, 2024
The resources required for this tool are costly and not easily available in the market.
Caio Nascimento - PeerSpot reviewer
Senior Consultant at a comms service provider with 10,001+ employees
Sep 19, 2024
The initial setup could be simpler and better.
reviewer2646042 - PeerSpot reviewer
Host network support at a construction company with 51-200 employees
Jan 30, 2025
I do not have any notes for improvement.