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SEEBURGER Business Integration Suite vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SEEBURGER Business Integrat...
Ranking in Managed File Transfer (MFT)
14th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Business-to-Business Middleware (6th), API Management (20th), Integration Platform as a Service (iPaaS) (12th)
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
8th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Managed File Transfer (MFT) category, the mindshare of SEEBURGER Business Integration Suite is 2.5%, up from 2.0% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 7.3%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Choon Hwa Khoh - PeerSpot reviewer
Easy to configure with no programming skills needed and helpful support
We primarily use the solution for content conversion and file transfers.  There are no programming skills needed. It's easy to configure.  The features are great. They have a lot of them. The solution can scale. It is stable and reliable. We have not had any issues. Technical support has been…
Caio Nascimento - PeerSpot reviewer
Transform encrypted files with enhanced flexibility and very robust
The package that IBM delivers does not come with many premade tools or templates. This means we have to create a lot of things by ourselves, which requires more work. We have a team of four to five people just to develop map-based programs. Additionally, the initial setup could be simpler and better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a JavaScript or a Java-based system within their mapping tool. You can actually write a lot of code in there. We can perform a lot of the translations even within our mapping, whereas we used to have to do custom programming on our back-end systems to fully integrate."
"We can use it to script and monitor processes."
"One valuable feature is the scalability. We have not had to add processing power or hardware since we installed it. Also, we are able to create and deploy maps to migrate from another EDI platform very quickly."
"The product has the ability to handle high volumes of data efficiently."
"SEEBURGER Business Integration Suite (BIS) has been good at communicating between two applications, changing formats and using the required protocols... We can have one site communicating in an old FTP or SFTP style, or via file transfer. And with other applications, we could have API or a web service call or some other protocol used to send information."
"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."
"The tool's performance doesn't get affected by transformation loads. You can write any number of rules, filtering criteria, transformations, etc."
"SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption."
"The product has been very stable."
"Automation is the most valuable feature."
"The solution's file transfer speed is quite high."
"For Sterling Commerce Connect:Direct, my overall rating is ten out of ten."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"Security is the most valuable feature of this product."
 

Cons

"They have their own private cloud. That's the reason we did not go ahead with managing everything by ourselves or moving into the cloud. They said that they're going to be doing it within the next two years, having access to Azure and AWS. That would be something we would like to see."
"I would like there to be a feature that could handle the limited server."
"On the server side, there are a lot of administration and configuration files that you need to go in and do maintenance on. You have to find them in a certain folder so it's very error-prone and it can be a little time consuming unless it's documented. They could pull some of those individual configuration files into the product itself where there's a better user interface for that."
"Providing more training materials, especially when new products are released, would be beneficial."
"The BIS Front End needs a little bit of refreshing, especially when it comes to setting up new trading partners and trading partner agreements or transactions. It can be a bit clumsy to copy and rename and then go in and modify."
"The cloud interface is currently too cluttered, especially when creating new transactions from scratch or performing search queries."
"A true debugger that allows you to step through the process would be a good improvement. Right now, we are limited to reading the log file generated by the test screen in Mapping Designer."
"There are a lot of service packs during the year. I know that part is the process for updating features, but sometimes it's difficult to update service packs every month."
"User interface is not user friendly."
"The resources required for this tool are costly and not easily available in the market."
"The user interface could be more user-friendly."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"I do not have any notes for improvement."
"Sometimes we face issues and can't figure out the cause of failures."
"The user interface needs to be improved."
"Technical support is the number one concern."
 

Pricing and Cost Advice

"Price and licensing are comparable to other systems. It's well-priced and simple. It's not user-based or anything. It's just per seat, per system. So, it's pretty straight forward. Because it's per system, one system is enough. However, if you want to make it larger, then you can grow with it."
"Pricing has always seemed fair."
"I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."
"Sometimes it seems a little pricey, especially when some of the stuff is available through freeware, like SFTP communications... It costs a lot more money to buy this stuff from SEEBURGER but I think it's worth it in the long run."
"There is a standard agreement for the messaging every month. But if we make a change request — a change to a mapping or something like that — then there is a fixed price per hour."
"I've heard that the solution is cheaper when compared to other products in the market."
"We pay for a maximum number of setups, then we pay per customer map, and we pay maintenance on each one of those. BIS provides the flexibility to pay as you grow. The price of each customer map is €200 and the hourly rate for maintenance is fairly reasonable."
"We pay maintenance of between $75,000 and $100,000 per year, per box."
"Annual licensing fee."
"The solution's licensing cost is too high."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Computer Software Company
10%
Financial Services Firm
7%
Retailer
7%
Financial Services Firm
38%
Manufacturing Company
7%
Computer Software Company
7%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SEEBURGER Business Integration Suite?
SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration.
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
What needs improvement with SEEBURGER Business Integration Suite?
Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...
What needs improvement with Sterling Commerce Connect:Direct?
I do not find anything that needs improvement in Sterling Commerce Connect:Direct as a product. I have been supporting this solution, and it serves billions of customers well. Capgemini, in collabo...
What is your primary use case for Sterling Commerce Connect:Direct?
The primary use case of Sterling Commerce Connect:Direct is to transmit data. It offers two modes of transfers: SFTP, which is straightforward, and FTPS, which provides secure file transfer. A sign...
 

Also Known As

SEEBURGER BIS
No data available
 

Overview

 

Sample Customers

Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
HZMO, Bank of Communications
Find out what your peers are saying about SEEBURGER Business Integration Suite vs. Sterling Commerce Connect:Direct and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.