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GoAnywhere MFT vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoAnywhere MFT
Ranking in Managed File Transfer (MFT)
1st
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
123
Ranking in other categories
No ranking in other categories
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
7th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Managed File Transfer (MFT) category, the mindshare of GoAnywhere MFT is 8.5%, down from 9.2% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 4.3%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Mindshare Distribution
ProductMindshare (%)
GoAnywhere MFT8.5%
Sterling Commerce Connect:Direct4.3%
Other87.2%
Managed File Transfer (MFT)
 

Featured Reviews

Anuj Bhagwat - PeerSpot reviewer
Dev Ops Engineer at a computer software company with 11-50 employees
Has enabled secure, centralized file sharing while saving significant time and resources
The best features in GoAnywhere MFT are that it's fast, reliable, and secure. First, the improvement is that we have resolved one of our security points with compliance. So that compliance point we resolved. And also it's a centralized file sharing system. All the users are able to access the file. There is no one-to-one sharing. It's improved about 80 to 85%. It saves about 80 to 90% resources. In terms of time, we can say 90 to 95% time is also saved because it avoids the one-to-one sharing and simply a user can put one centralized directory and all the users are able to access this solution and access the file. So it's 95%.
reviewer1955103 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 10,001+ employees
Has delivered robust secure file transfer with exceptional encryption features
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American hours can take longer. In general, during American hours, the resource availability is not up to the standard. However, availability of support staff during UK timings or GMT timings is very good; they are supportive and helpful. Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct. They recently improved by adding a GUI for configurations on Windows as well as UNIX platforms, which is very helpful. However, the web client is cumbersome and not as interactive as it should be. The CLI part is comprehensive, but the GUI needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The agents told us about GoAnywhere agents, and I use the connectors that are included out of the box in GoAnywhere MFT for services such as Salesforce, SharePoint, and Dynamics 365."
"My favorite feature of GoAnywhere MFT is encryption because when we use other products, files are not encrypted, and when there are critical files that we are transferring, they should be encrypted in transit and also at rest."
"The solution is easy to learn and user-friendly, which makes it accessible even to those without programming backgrounds and extensive scripting training. Newcomers can quickly get to grips with the platform, and as it's a more object-oriented application, it's easier to use and program."
"Our old system used to take five minutes to transfer over 10MB of data, and with GoAnywhere it takes a few seconds."
"We are a review website for enterprise IT, and we perform two main functions: First, we publish these reviews for other people to read, either publicly or anonymously; second, we work directly with vendors who are interested in understanding what users think about their product."
"We like that GoAnywhere helps to centralize the exchange of data among our systems, employees, and customers."
"GoAnywhere MFT has been a reliable and secure solution for managed file transfer, and its automation, security, and monitoring capabilities have helped improve operational efficiency and reduce manual effort."
"My favorite feature is shell scripting; when there is compatibility with the GoAnywhere MFT tool, we can implement shell scripting with respect to the functionality."
"The most valuable feature of this solution is the security."
"The solution's file transfer speed is quite high."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"Sterling Commerce Connect:Direct is one of the stronger MFT solutions in the market, it is available in each type of installation, and offers SaaS, PaaS, YaaS, on-premise."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"Automation is the most valuable feature."
"The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption."
"It's a great tool because it offers secure file transfers and it has a fast and efficient protocol for very large files."
 

Cons

"Initially, the user interface was a bit complex, but after two weeks of training, I fully understood it."
"Maintenance does require some effort on my end."
"Initially, the setup was kind of hard for me. I had to take a long time to adapt to the system."
"The area where I would suggest improvement is on the pricing side. The pricing is not favorable sometimes when we use it for a few people. Even if we purchase additional licenses, no discount is given."
"I want to be able to use GoAnywhere to create customizable reports that I can share with the MSP containing any information related to file transfers."
"The technical support has room for improvement."
"GoAnywhere's interface could be a little more intuitive."
"I think the pricing for GoAnywhere MFT is expensive."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"I do not have any notes for improvement."
"The user interface could be more user-friendly."
"The technical support is the number one problem."
"The resources required for this tool are costly and not easily available in the market."
"Sometimes we face issues and can't figure out the cause of failures."
 

Pricing and Cost Advice

"It is very attractive. In terms of the capacity of the product and functionality, it is a good price."
"Pricing is based on a one-time license."
"Its pricing is fair. It is not the most expensive, and it is not the cheapest. For what we get in our environment, the pricing model works pretty well."
"HelpSystems GoAnywhere MFT is very reasonably priced for the value it brings."
"Fortra's GoAnywhere MFT pricing is competitive."
"The pricing is not favorable when we use it for a few people."
"Fortra's GoAnywhere MFT carries a higher price tag than other MFT solutions."
"Licensing can be expensive and it depends upon which features you want to buy."
"Annual licensing fee."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
"The solution's licensing cost is too high."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
11%
Computer Software Company
8%
Manufacturing Company
8%
Financial Services Firm
32%
Construction Company
7%
Manufacturing Company
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise32
Large Enterprise57
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Fortra's GoAnywhere MFT?
Our experience with GoAnywhere MFT's pricing, setup cost, and licensing structure has been highly positive because it is completely module-based. Instead of hitting us with a rigid, monolithic ente...
What needs improvement with Fortra's GoAnywhere MFT?
I think GoAnywhere MFT is already strong from the stability and security standpoint, but it can improve more in UI modernization and advanced analytics. Features including smart monitoring and AI-b...
What is your primary use case for Fortra's GoAnywhere MFT?
I use GoAnywhere MFT for secure file transfers between internal teams such as vendors. As my domain is in banking-related services, I use it for banking systems and cloud platforms. GoAnywhere MFT'...
What needs improvement with Sterling Commerce Connect:Direct?
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American...
What is your primary use case for Sterling Commerce Connect:Direct?
The majority use case for Sterling Commerce Connect:Direct is for file transfer, specifically secure file transfer.
 

Also Known As

HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
No data available
 

Overview

 

Sample Customers

McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
HZMO, Bank of Communications
Find out what your peers are saying about GoAnywhere MFT vs. Sterling Commerce Connect:Direct and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.