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GoAnywhere MFT vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoAnywhere MFT
Ranking in Managed File Transfer (MFT)
1st
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
63
Ranking in other categories
No ranking in other categories
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
8th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Managed File Transfer (MFT) category, the mindshare of GoAnywhere MFT is 10.1%, up from 6.3% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 7.3%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Vidyasagar Gupta - PeerSpot reviewer
Enables secure and efficient file transfers with customizable automations
The biggest improvement I've seen since using GoAnywhere MFT for three to four years is in security; control over our network security is the biggest factor to consider, and the solution automatically identifies and blocks attempts to attack our system. Additionally, the transfer speed is impressive; even if files are in GBs, it doesn't take much time to transfer, increasing our organization's efficiency significantly. In my opinion, the best feature of GoAnywhere MFT is its user-friendly UI; it's very simple to use compared to other managed file transfer tools such as MOVEit and Axway, which are a bit more complicated. While we don't use any connectors for services such as Salesforce, SharePoint Online, or MS365, GoAnywhere MFT does have the capability of connecting to these systems either through SFTP, HTTPS protocols, or API-based connections. The way it works here is different; we set up a resource-based connection to connect to various services such as SAP or Salesforce. The range of connectors that GoAnywhere MFT provides out of the box is quite extensive; it covers everything from legacy tools that support AS2 connections to the latest services such as AWS and Azure Blobs. I'm very satisfied with the connectivity options available in GoAnywhere MFT; they include everything you can think of, and as long as the system you want to connect to accepts connections, we can connect using AS2, AS4, and other cloud connectors. In relation to the agents, they are crucial for extending MFT automation to remote systems. I've noticed that in my previous organization, agents were not used as we connected via network shares, which led to occasional connectivity issues. Now, using agents increases the file transfer speed by about 20 to 30%, and they provide a more stable connection compared to legacy network shares.
Caio Nascimento - PeerSpot reviewer
Transform encrypted files with enhanced flexibility and very robust
The package that IBM delivers does not come with many premade tools or templates. This means we have to create a lot of things by ourselves, which requires more work. We have a team of four to five people just to develop map-based programs. Additionally, the initial setup could be simpler and better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If it's dealing with SFTP or any kind of secure transfer, we don't hear about it. It's good. Everything works."
"When users say, 'I'm building spreadsheets that I would like to be uploaded on a regular basis into the IBM i,' we are able to accommodate that request within a matter of hours rather than the days it would take to create programs to do that. That is very useful. It has eliminated several dozens of scripts for us."
"All of it is valuable, but the most valuable would be the ability to release medical records without having a limitation for size and not having to deal with the fax machine."
"When we first started using it, SecureMail, or the ability to securely send mail to end users, as a single file or as a package of files, was very helpful for sending large packets of files. We could not send that through traditional email."
"Transactions transfer in close to real time. Sometimes it takes a little bit of time because of the volume that we have, but the transactions transfer in seconds to the external platform."
"The best features of GoAnywhere MFT are its automated process capabilities; it is scalable, reliable, and requires minimal time to receive files from external to internal systems, and it is more secure compared to other tools."
"The whole application of GoAnywhere MFT is excellent."
"File monitors are one of the most valuable features. We have about 400 file monitors running in GoAnywhere. They monitor the NAS locations where files arrive, and they kick off workflows. When a file arrives, GoAnywhere will identify that the file is there, move it to a consumption zone, then reach out to our enterprise scheduler through a REST API call."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"The solution's file transfer speed is quite high."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"Automation is the most valuable feature."
"The product has been very stable."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
 

Cons

"A drawback is that it is not as feature-rich compared to its competitor Sterling, which we used before. It has fewer features, though it is more intuitive."
"In terms of the integration mechanism that we use for the API, it has limitations regarding network congestion, causing logs to drop whenever the API throws an error."
"In some scenarios, when you are in a cluster environment, the load-balancing capabilities of the gateway need to be improved a little. This functionality needs some improvement."
"The reporting could be more customizable."
"When we restart the agent on each server, it tries to go out to the internet and it takes about a 13-minute timeout before it can move forward. Why is there a 13-minute timeout value when trying to go to the internet? ...If they could limit that timeout or give us a way to modify it so we could have a faster timeout, that would help us at least knock out a half-hour's worth of outage."
"The customer support is a bit slow from their end. The time lag they take to respond to our queries is more than expected, so I would give a solid seven out of ten for the customer support."
"Everything works fine, but I feel that the user interface can be improved, especially the layout. They can make the dashboards more customizable."
"Upgrading was a challenge and I ran into some problems along the way."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"The user interface could be more user-friendly."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"I do not have any notes for improvement."
"Technical support is the number one concern."
"The initial setup could be simpler and better."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"Sometimes we face issues and can't figure out the cause of failures."
 

Pricing and Cost Advice

"It has flexible and affordable pricing because of custom quotes. The prices depend on the modules one needs and the volume of data being transferred. Overall, they offer custom and flexible pricing with an annual subscription, where you pay for specific features and functionality required."
"The pricing of GoAnywhere MFT is affordable compared to other similar products. It's not expensive, according to me. What influenced my purchase decision was the fact that the product was quite affordable."
"The pricing is decent for mid-sized and small-sized companies. It is good for startups or mid-scale companies."
"The pricing for GoAnywhere MFT seems reasonable when compared to other similar services, especially cloud services. Azure is significantly more expensive."
"It would be good for the company to explore a modular approach to selling the product so it could be cheaper and more attractive to users."
"The pricing is not favorable when we use it for a few people."
"The cost is fine. It is probably the best software that I've had for the money that we spend for it. I am not aware of any costs in addition to the standard licensing fees. I don't pay for it. IT pays for it."
"Fortra's GoAnywhere MFT is an inexpensive solution."
"The solution's licensing cost is too high."
"Annual licensing fee."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
12%
Healthcare Company
8%
Computer Software Company
7%
Financial Services Firm
38%
Manufacturing Company
7%
Computer Software Company
7%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortra's GoAnywhere MFT?
GoDrive eliminates the need to use the exchange server for file sharing.
What needs improvement with Fortra's GoAnywhere MFT?
The cloud connectivity of GoAnywhere MFT to connect to different applications such as Microsoft Azure, Amazon, or Google Cloud could improve, as it's a little bit patchy right now. They do provide ...
What needs improvement with Sterling Commerce Connect:Direct?
I do not find anything that needs improvement in Sterling Commerce Connect:Direct as a product. I have been supporting this solution, and it serves billions of customers well. Capgemini, in collabo...
What is your primary use case for Sterling Commerce Connect:Direct?
The primary use case of Sterling Commerce Connect:Direct is to transmit data. It offers two modes of transfers: SFTP, which is straightforward, and FTPS, which provides secure file transfer. A sign...
 

Also Known As

HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
No data available
 

Overview

 

Sample Customers

McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
HZMO, Bank of Communications
Find out what your peers are saying about GoAnywhere MFT vs. Sterling Commerce Connect:Direct and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.